--- title: "ContactsFlow™ (previously Shared Contacts for Gmail) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ContactsFlow™ (previously Shared Contacts for Gmail) Software - reviews, pricing plans, popular comparisons to other Contact Management products and more." source_url: "https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/" page_type: "product" language: "en" --- # ContactsFlow™ (previously Shared Contacts for Gmail) Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ContactsFlow™ (previously Shared Contacts for Gmail) ## What is ContactsFlow™ (previously Shared Contacts for Gmail)? Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books from anywhere (Gmail, Google Contacts, Mobile phones) - Define access permissions like you would do with a Google Doc - Access contacts shared with you from anywhere in your workspace (Gmail, Google Contacts, Calendar, Mobile phones) - When you compose or receive an email, see the information of senders & recipients (Company, Title, Notes...) & share them, like a CRM ## What is ContactsFlow™ (previously Shared Contacts for Gmail) used for? [Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Productivity](https://www.capterra.com/productivity-software/) Top alternative Featured Overall rating Based on 97 user reviews Reviews sentiment Positive 91% Neutral 4% Negative 5% Starting price $2.49 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ContactsFlow™ (previously Shared Contacts for Gmail)?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gmailsharedcontacts.com/&name=ContactsFlow™ \(previously Shared Contacts for Gmail\)) ## ContactsFlow™ (previously Shared Contacts for Gmail) Overview Updated September 2026 AI summary Shared Contacts for Gmail enables organizations of all sizes to manage, share, and organize contact information collaboratively within Gmail. Designed for businesses seeking centralized contact management, it offers a shared contact database, customizable fields, tagging, segmentation, and search capabilities. The platform is accessible via web and mobile devices, supporting teams who need up-to-date contact access across accounts and devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ContactsFlow™ (previously Shared Contacts for Gmail) 4.5 (97) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $2.49 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (97) Ease Of Use 4.4 (4,385) Value For Money 4.4 (68) Value For Money 4.3 (3,514) Customer Service 4.2 (66) Customer Service 4.4 (3,524) ## ContactsFlow™ (previously Shared Contacts for Gmail) alternatives [4.4 (18,807)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (743)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (657)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/alternatives/) ## FAQs about ContactsFlow™ (previously Shared Contacts for Gmail) Overview ### What problems does Shared Contacts for Gmail solve? Shared Contacts for Gmail solves scattered contact records, duplicate entry, and delays caused by emailing or copying contact details between users. It gives Google Workspace teams, assistants, office staff, caregivers, and business owners a centralized, synced address book across accounts and devices, so everyone can quickly find, update, and use the right contacts. Answer based on 66 reviews Overview ### Which roles and teams benefit most from Shared Contacts for Gmail? Shared Contacts for Gmail is most used by small-business owners, founders, executives, managers, and administrative teams that need a shared, up-to-date contact directory inside Gmail. Sales and account teams use it to coordinate customer outreach, while operations and finance staff rely on it to reduce duplicate records and keep communication consistent. Answer based on 97 reviews Overview ### What company size and industries is Shared Contacts for Gmail built for? Shared Contacts for Gmail is designed for organizations, enterprises, SMBs, and team-based roles, with strongest adoption among small businesses at 80%. Its top reviewer industries are Financial Services and Real Estate at 6% each, followed by Computer Software at 4%, and it is used primarily for contact management. Answer based on 97 reviews Features and Usability ### What are the key features of Shared Contacts for Gmail? Shared Contacts for Gmail includes core contact management features like a shared contact database, contact sharing across Gmail and Google Workspace accounts, real-time data synchronization, and search and labels for organization. Differentiating features include role-based permissions, shared contact groups, import/export, and third-party integrations for team collaboration. Answer based on 47 reviews Pricing ### How much does it cost and what fees or limitations are included? Shared Contacts for Gmail starts at $2.49 per user monthly for the Team plan, with Business at 2.99 and a free trial available. Reviewers often call it affordable and a good value, but some object to paying at all, say costs rise for larger teams, and one reported refund issues after problems. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does Shared Contacts for Gmail integrate with? Shared Contacts for Gmail integrates with Gmail, Google Contacts, and Google Workspace. Reviewer mentions focus on contact sharing, syncing, and team access across Gmail and G Suite accounts, including mobile use. The available integration footprint centers on Google's email, contact management, and workplace platform rather than a broad third-party app catalog. Answer based on 33 reviews Getting Started and Support ### What training and onboarding options does Shared Contacts for Gmail offer? Shared Contacts for Gmail provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup steps and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Shared Contacts for Gmail offer, and how do users rate the experience? Shared Contacts for Gmail offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe the product as easy enough to need little help, and some say technical issues were resolved quickly. Others report delayed replies, limited availability, poor follow-up, and unresolved questions. Answer based on 16 reviews Contact management ### How well does Shared Contacts for Gmail manage shared contacts? Shared Contacts for Gmail makes team contact sharing simple for small businesses, families, and office teams using Gmail. It supports shared groups, permissions, syncing, and import or export tasks, but some users report label errors, delayed updates, and extra setup when managing large contact lists or broader sharing rules. Answer based on 47 reviews ## Features AI summary Based on 3,974 Contact Management reviews Capterra data shows that buyers of Contact Management software rank the following features as their top priorities: - **Contact Database** (**58%** of reviewers rated this feature as critical) - **CRM** (**57%**) - **Search/Filter** (**42%**) Shared Contacts for Gmail supports all three of the top features buyers look for in Contact Management software: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities help businesses keep customer information organized, manage relationship details in one place, and quickly find the right contacts, allowing teams to work faster and maintain more consistent communication. Contact Database 4.5 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Search/Filter 4.2 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Sales Pipeline Management 4.0 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Data Import/Export 4.6 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Import and export data to and from software applications Shared Contacts 4.5 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Share contacts with other applications like Gmail and CRM ContactsFlow™ (previously Shared Contacts for Gmail) 15 features ### All Features - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Pipeline Management: Pipeline view and tracking lead status - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Shared Contacts: Share contacts with other applications like Gmail and CRM - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.3 (97) 4.3 Based on 97 reviews ## Pricing Value for money 4.4 (68) Free Trial [View pricing plan details](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/pricing/) Team $2.49 Per User,Per Month It includes: - Content Groups - Google Contacts Chrome Extension - Google Contacts Sync - Instant Sync - Mobile Apps - Mobile Sync - Outlook Sync - Permissions Management - Shared Contacts Business $2.99 Per User,Per Month It includes: - Content Groups - Google Contacts Chrome Extension - Google Contacts Sync - Instant Sync - Mobile Apps - Mobile Sync - Outlook Sync - Permissions Management - Shared Contacts Value for money 4.4 (68) 4.4 Based on 68 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (66) 4.2 Based on 66 reviews ## User reviews Overall rating 4.5 Based on 97 reviews Filter by rating 5(62) 4(26) 3(4) 2(1) 1(4) Mentioned topic Sorted by most recent BV Brigitte V. Manager Real Estate ### "Very difficult and temperamental product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 April 14, 2024 Bit primitive. User interface is rubbish. Not reliable but not much else out there that does the same apart from similarly named product which we are trying now but their helpline is not as good as Shared Contacts for Gmail. Pros It shares contacts amongst the selected team members which google doesn't do. Good helpful helpline staff. Cons Very difficult to manage the users and impossible to manage contacts. Cannot really see which user has access to what folder of contacts you have to go into each one to see what level access each user has. Cannot see which contacts were created by whom. Cannot see which contact belongs to more than one folder. Cannot customise filters . I don't Thinks you can mass allocate folders with contact to the same users. It doesn't propagate to all user's Samsung phones. Problem with a change of email name on Google workspace which made shared contacts stop working. Reasons for choosing ContactsFlow™ (previously Shared Contacts for Gmail) At the time there were no alternatives. We didn't want to give someone else permission to send on our behalf sand only wanted the client contacts pooled so all staff could access Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Deborah S. President Non-Profit Organization Management ### "Fairly good product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 2, 2023 As usual with Gmail I am pleased with functions Pros Easy to learn and use . Adaptable shareable Cons Nothing really . It fits in perfectly with our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Raju L. Assistant Professor Education Management ### "Efficient Contact Management with Shared Contacts for Gmail" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 21, 2023 Shared Contacts for Gmail is a powerful and effective contact management tool for organizations of all sizes. Its user-friendly interface, collaboration features, and integration with other popular tools make it a popular choice for many businesses. Pros 1\. Shared Contacts for Gmail is a powerful contact management tool that enables users to manage and share contacts with other team members.2. The platform offers a user-friendly interface that allows users to easily create and organize contacts, as well as add and edit contact information.3. With Shared Contacts for Gmail, users can share contacts with other members of their organization, enabling them to collaborate and work more efficiently. Cons 1\. The platform may not be as useful for larger organizations or those with complex contact management needs, as it may become difficult to manage and maintain a large number of contacts.2. The platform's pricing structure is expensive, particularly if they have a large number of contacts or users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Natalia G. Propietaria Building Materials ### "Importancia de DataBase" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 27, 2022 Pros El producto es muy fácil de usar. No repercute en la velocidad del celular Cons No es para nada dificultoso utilizar este software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sandra C. Director of Nursing Hospital & Health Care ### "Useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2022 Pros \- Highly beneficial and useful.- Betters the Gmail experience.- Contact groups and labels. Cons \- More spaces needed for contact information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kaitlyn V. Partner Apparel & Fashion ### "Must have " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Pros I use shared contacts for Gmail nearly everyday. Its the only way to sort out and keep up with all of the information! There's nothing worse than than needing speak to someone immediately and not having their contact information on hand, it can ruin an important opportunity. Shared contacts for Gmail is the solution. It syncs on time and consistently. Cons The only thing I would change is the options for contact organization, add more! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ED Elizabeth D. Blogger Writing and Editing ### "Shared contacts for Gmail" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 16, 2022 Pros The Gmail contact sharing app is good option for sending university papers or a document, as it very efficent and saves time. Cons Everything working fine, and is very important in my daily life. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marine M. Communications and Administrative Coordinator Education Management ### "Label your millions of contacts for a targeted purpose" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2022 I am satisfied with Shared Contacts for Gmail. Pros The simplicity of access through Google portal. It helps to better work within a team. All the team members have access to the database of the contacts. We send different emails to different groups of people, labeling helps a lot. You can create a shared contacts book and use with your team. Any time new contacts can be added. Contact sharing and syncing helps a lot. Cons Sometimes bugs may appear, you add new contacts, it does not get uploaded, you just need to do it twice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nora M. Diseñador floral Retail ### "Share your contacts and important information with your team and customers in seconds." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2022 It has improved my customer response times, and we are all connected in my company on the same issue. Pros Versatility of the tool to fit my day-to-day processes. The order in which I can have my contacts in categories. Cons So far I have found everything to be very good and its operation excellent Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Ed S. CVO Marketing and Advertising ### "Great app to share Gmail Contacts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2022 Pros The ability to organize contacts and share with the team Cons It's not free and you have to remember to turn it on Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs ContactsFlow™ (previously Shared Contacts for Gmail)](https://www.capterra.com/compare/152373-162216/HubSpot-CRM-vs-Shared-Contacts-for-Gmail)