# Shared Contacts for Gmail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shared Contacts for Gmail Software - reviews, pricing plans, popular comparisons to other Contact Management products and more.

Source: https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail

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# 

 Shared Contacts for Gmail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Shared Contacts for Gmail

## What is Shared Contacts for Gmail?

Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books from anywhere (Gmail, Google Contacts, Mobile phones) - Define access permissions like you would do with a Google Doc - Access contacts shared with you from anywhere in your workspace (Gmail, Google Contacts, Calendar, Mobile phones) - When you compose or receive an email, see the information of senders & recipients (Company, Title, Notes...) & share them, like a CRM

## What is Shared Contacts for Gmail used for?

[Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Productivity](https://www.capterra.com/productivity-software/)

Top alternative

Featured

Overall rating

Based on 97 user reviews

Reviews sentiment

Positive

91%

Neutral

4%

Negative

5%

Starting price

$2.49

Per User, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Shared Contacts for Gmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gmailsharedcontacts.com/&name=Shared Contacts for Gmail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Shared Contacts for Gmail

4.5 (97)

VS.

[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/)

Starting Price

$2.49

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (97)

Ease Of Use

4.0 (199)

Value For Money

4.4 (68)

Value For Money

4.0 (146)

Customer Service

4.2 (66)

Customer Service

4.1 (158)

## Shared Contacts for Gmail alternatives

[4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/alternatives/)

## FAQs about Shared Contacts for Gmail

Overview

### What problems does Shared Contacts for Gmail solve?

Shared Contacts for Gmail solves scattered contact data, duplicate lists, and delays caused by emailing or copying customer details between accounts. It gives Google Workspace teams, assistants, office staff, caregivers, and business owners a centralized, synced address book across devices, so colleagues can quickly find, update, and share the right contacts without extra training.

Answer based on 66 reviews

Overview

### Which roles and teams benefit most from Shared Contacts for Gmail?

Shared Contacts for Gmail is most used by business owners, executives, managers, and administrative teams that need a shared, up-to-date contact directory inside Gmail. Sales and account-facing roles use it to coordinate customer outreach, while operations staff rely on it to reduce duplicate records, streamline handoffs, and keep team contact data consistent.

Answer based on 97 reviews

Overview

### What company size and industries is Shared Contacts for Gmail built for?

Shared Contacts for Gmail serves small businesses first, with 80% of reviewers from that segment, led by Financial Services and Real Estate at 6% each. It is also used by enterprises at 11% and midsize businesses at 8%, with some adoption in Computer Software at 4%, primarily for contact management.

Answer based on 97 reviews

Features and Usability

### What are the key features of Shared Contacts for Gmail?

Shared Contacts for Gmail includes core contact management features like a shared contact database, contact sharing, contact synchronization, and search and filtering. Reviewers also focus on contact groups and labels, role-based permissions for controlling access, and import/export tools, with Gmail and Google Workspace integration supporting use across accounts and devices.

Answer based on 47 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Shared Contacts for Gmail starts at $2.49/user/month for the Team plan, with the Business plan at 2.99/user/month, and a free trial is available. Reviewers often call the pricing affordable and a good value, but some say costs add up for larger teams and dislike paying for a feature they expected in Gmail.

Answer based on 11 reviews

Integrations

### Which third-party tools and platforms does Shared Contacts for Gmail integrate with?

Shared Contacts for Gmail integrates with Gmail, Google Contacts, and Google Workspace. Reviewer mentions center on Gmail for shared contact lists, sync, and contact groups, while Google Contacts and Google Workspace appear as the main related platforms for managing shared directories across team accounts and mobile access.

Answer based on 33 reviews

Getting Started and Support

### What training and onboarding options does Shared Contacts for Gmail offer?

Shared Contacts for Gmail provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup and feature review.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does Shared Contacts for Gmail offer, and how do users rate the experience?

Shared Contacts for Gmail offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. User feedback on support is mixed: some report quick issue resolution and an easy product that rarely needs help, while others describe slow replies, limited availability, poor communication, and unanswered messages.

Answer based on 16 reviews

Contact management

### How well does Shared Contacts for Gmail manage shared contacts?

Shared Contacts for Gmail makes team contact sharing simple and practical for small business teams using Gmail. It helps groups maintain shared lists, contact groups, and permissions in one place, but some users report sync delays, label issues, and reliability problems when lists grow larger or updates need to appear quickly.

Answer based on 47 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Database

4.5 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Data Import/Export

4.6 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Shared Contacts

4.5 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Share contacts with other applications like Gmail and CRM

Search/Filter

4.2 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Customizable Fields

4.4 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Third-Party Integrations

4.6 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Shared Contacts for Gmail 15 features

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Pipeline view and tracking lead status

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (97)

4.3

Based on 97 reviews

## Pricing

Value for money

4.4 (68)

Free Trial

[View pricing plan details](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/pricing/)

Team

$2.49

Per User,Per Month

It includes:

-   Content Groups
-   Google Contacts Chrome Extension
-   Google Contacts Sync
-   Instant Sync
-   Mobile Apps
-   Mobile Sync
-   Outlook Sync
-   Permissions Management
-   Shared Contacts

Business

$2.99

Per User,Per Month

It includes:

-   Content Groups
-   Google Contacts Chrome Extension
-   Google Contacts Sync
-   Instant Sync
-   Mobile Apps
-   Mobile Sync
-   Outlook Sync
-   Permissions Management
-   Shared Contacts

Value for money

4.4 (68)

4.4

Based on 68 reviews

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## Support, customer service and training options

Customer Service

4.2 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (66)

4.2

Based on 66 reviews

## User reviews

Overall rating

4.5

Based on 97 reviews

Filter by rating

5(62)

4(26)

3(4)

2(1)

1(4)

Mentioned topic

Sorted by most recent

BV

Brigitte V.

Manager

Real Estate

### "Very difficult and temperamental product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

April 14, 2024

Bit primitive. User interface is rubbish. Not reliable but not much else out there that does the same apart from similarly named product which we are trying now but their helpline is not as good as Shared Contacts for Gmail.

Pros

It shares contacts amongst the selected team members which google doesn't do. Good helpful helpline staff.

Cons

Very difficult to manage the users and impossible to manage contacts. Cannot really see which user has access to what folder of contacts you have to go into each one to see what level access each user has. Cannot see which contacts were created by whom. Cannot see which contact belongs to more than one folder. Cannot customise filters . I don't Thinks you can mass allocate folders with contact to the same users. It doesn't propagate to all user's Samsung phones. Problem with a change of email name on Google workspace which made shared contacts stop working.

Reasons for choosing Shared Contacts for Gmail

At the time there were no alternatives. We didn't want to give someone else permission to send on our behalf sand only wanted the client contacts pooled so all staff could access

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Deborah S.

President

Non-Profit Organization Management

### "Fairly good product "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 2, 2023

As usual with Gmail I am pleased with functions

Pros

Easy to learn and use . Adaptable shareable

Cons

Nothing really . It fits in perfectly with our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Raju L.

Assistant Professor

Education Management

### "Efficient Contact Management with Shared Contacts for Gmail"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 21, 2023

Shared Contacts for Gmail is a powerful and effective contact management tool for organizations of all sizes. Its user-friendly interface, collaboration features, and integration with other popular tools make it a popular choice for many businesses.

Pros

1\. Shared Contacts for Gmail is a powerful contact management tool that enables users to manage and share contacts with other team members.2. The platform offers a user-friendly interface that allows users to easily create and organize contacts, as well as add and edit contact information.3. With Shared Contacts for Gmail, users can share contacts with other members of their organization, enabling them to collaborate and work more efficiently.

Cons

1\. The platform may not be as useful for larger organizations or those with complex contact management needs, as it may become difficult to manage and maintain a large number of contacts.2. The platform's pricing structure is expensive, particularly if they have a large number of contacts or users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Natalia G.

Propietaria

Building Materials

### "Importancia de DataBase"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 27, 2022

Pros

El producto es muy fácil de usar. No repercute en la velocidad del celular

Cons

No es para nada dificultoso utilizar este software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Sandra C.

Director of Nursing

Hospital & Health Care

### "Useful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2022

Pros

\- Highly beneficial and useful.- Betters the Gmail experience.- Contact groups and labels.

Cons

\- More spaces needed for contact information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KV

Kaitlyn V.

Partner

Apparel & Fashion

### "Must have "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2022

Pros

I use shared contacts for Gmail nearly everyday. Its the only way to sort out and keep up with all of the information! There's nothing worse than than needing speak to someone immediately and not having their contact information on hand, it can ruin an important opportunity. Shared contacts for Gmail is the solution. It syncs on time and consistently.

Cons

The only thing I would change is the options for contact organization, add more!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Elizabeth D.

Blogger

Writing and Editing

### "Shared contacts for Gmail"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 16, 2022

Pros

The Gmail contact sharing app is good option for sending university papers or a document, as it very efficent and saves time.

Cons

Everything working fine, and is very important in my daily life.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Marine M.

Communications and Administrative Coordinator

Education Management

### "Label your millions of contacts for a targeted purpose"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 14, 2022

I am satisfied with Shared Contacts for Gmail.

Pros

The simplicity of access through Google portal. It helps to better work within a team. All the team members have access to the database of the contacts. We send different emails to different groups of people, labeling helps a lot. You can create a shared contacts book and use with your team. Any time new contacts can be added. Contact sharing and syncing helps a lot.

Cons

Sometimes bugs may appear, you add new contacts, it does not get uploaded, you just need to do it twice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NM

Nora M.

Diseñador floral

Retail

### "Share your contacts and important information with your team and customers in seconds."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2022

It has improved my customer response times, and we are all connected in my company on the same issue.

Pros

Versatility of the tool to fit my day-to-day processes. The order in which I can have my contacts in categories.

Cons

So far I have found everything to be very good and its operation excellent

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Ed S.

CVO

Marketing and Advertising

### "Great app to share Gmail Contacts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2022

Pros

The ability to organize contacts and share with the team

Cons

It's not free and you have to remember to turn it on

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/reviews/)

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