---
title: "ContactsFlow™ (formerly Shared Contacts for Gmail) Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ContactsFlow™ (formerly Shared Contacts for Gmail) Software - reviews, pricing plans, popular comparisons to other Contact Management products and more."
source_url: "https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 ContactsFlow™ (formerly Shared Contacts for Gmail) Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ContactsFlow™ (formerly Shared Contacts for Gmail)

## What is ContactsFlow™ (formerly Shared Contacts for Gmail)?

ContactsFlow™ (formerly Shared Contacts for Gmail™) is the AI-powered contact management solution for Google Workspace. Create a single source of truth, automate contact updates, and sync accurate info across Gmail, Google Contacts, Calendar, and mobile devices. Share contacts in one click and set access permissions just like Google Drive™ folders. Built for HR, IT, Sales & Marketing teams to unify their company address book effortlessly.

## What is ContactsFlow™ (formerly Shared Contacts for Gmail) used for?

[Contact Management](https://www.capterra.com/contact-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Productivity](https://www.capterra.com/productivity-software/)

Top alternative

Featured

Overall rating

Based on 96 user reviews

Reviews sentiment

Positive

91%

Neutral

4%

Negative

5%

Starting price

$1.99

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ContactsFlow™ (formerly Shared Contacts for Gmail)?[Manage this product listing](https://www.g2.com/products/contactsflow-formerly-shared-contacts-for-gmail/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ContactsFlow™ (formerly Shared Contacts for Gmail)

4.5 (97)

VS.

[4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$1.99

Per User, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (97)

Ease Of Use

4.0 (977)

Value For Money

4.4 (68)

Value For Money

4.2 (799)

Customer Service

4.2 (66)

Customer Service

4.0 (770)

## ContactsFlow™ (formerly Shared Contacts for Gmail) alternatives

[4.4 (18,834)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Starting price

$27.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

## FAQs about ContactsFlow™ (formerly Shared Contacts for Gmail)

Overview

### What problems does ContactsFlow™ (formerly Shared Contacts for Gmail) solve?

ContactsFlow™ (formerly Shared Contacts for Gmail) solves fragmented contact ownership by creating shared, categorized address books across Gmail and Google Workspace accounts. It keeps contact additions and edits available on connected devices, so office teams, assistants, caregivers, department staff, and business owners can reach the right person without waiting for a colleague to forward details.

Answer based on 54 reviews

Overview

### Which roles and teams benefit most from ContactsFlow™ (formerly Shared Contacts for Gmail)?

ContactsFlow™ (formerly Shared Contacts for Gmail) benefits business owners, founders, and executives who need shared customer and partner directories across their organizations. Managers and operations teams use it to keep contact records current for coordination, while IT and office administrators manage access and maintain consistent contact information in Google Workspace.

Answer based on 97 reviews

Overview

### What company size and industries is ContactsFlow™ (formerly Shared Contacts for Gmail) built for?

ContactsFlow™ (formerly Shared Contacts for Gmail) serves small businesses, which represent 80% of reviewers, with Financial Services and Real Estate each at 6%. It also supports organizations, enterprises, sales, marketing, customer support, project management, and IT teams. Reviewers use it primarily for contact management (100%).

Answer based on 97 reviews

Features and Usability

### What are the key features of ContactsFlow™ (formerly Shared Contacts for Gmail)?

ContactsFlow™ (formerly Shared Contacts for Gmail) includes core contact management, shared contacts, and real-time contact syncing across Google Workspace accounts and devices. Teams can create shared contact groups, organize records with labels and custom fields, control access with role-based permissions, and import or export contact lists.

Answer based on 47 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ContactsFlow™ (formerly Shared Contacts for Gmail) offers a free version, with Teams at $1.99 per user/month and Business at $2.99 per user/month. A free trial is available. Reviewers often call the price affordable, though some say costs can add up for organizations with many users or contacts.

Answer based on 11 reviews

Integrations

### Which third-party tools and platforms does ContactsFlow™ (formerly Shared Contacts for Gmail) integrate with?

ContactsFlow™ (formerly Shared Contacts for Gmail) integrates with over 20 tools, including Gmail, Google Contacts, and Google Workspace for contact sharing and synchronization. Its catalog also includes Google Calendar, Google Drive, HubSpot CRM, Pipedrive, Freshsales, and Zapier, covering scheduling, file storage, CRM, and automation connections.

Answer based on 33 reviews

Getting Started and Support

### What training and onboarding options does ContactsFlow™ (formerly Shared Contacts for Gmail) offer?

ContactsFlow™ (formerly Shared Contacts for Gmail) provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing learning.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does ContactsFlow™ (formerly Shared Contacts for Gmail) offer, and how do users rate the experience?

ContactsFlow™ (formerly Shared Contacts for Gmail) offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support. User experiences are mixed: some report technical issues resolved quickly, while others describe delayed or absent replies, limited availability, and insufficient updates about service problems.

Answer based on 16 reviews

Contact management

### How well does it manage shared contacts?

ContactsFlow™ (formerly Shared Contacts for Gmail) centralizes shared contact lists for teams that use Gmail and Google Contacts. Small businesses value group sharing, access controls, and automatic updates across devices. Some users report delayed synchronization, missing labels, or unreliable edits, while larger organizations may find extensive contact databases harder to maintain.

Answer based on 47 reviews

## Features

AI summary

Based on 4,004 Contact Management reviews

Capterra data shows that buyers of contact management software rank the following features as their top priorities:

-   **Contact Database** (**58%** of reviewers rated this feature as critical)
-   **CRM** (**57%**)
-   **Search/Filter** (**42%**)

Shared Contacts for Gmail supports all three of the features reviewers consider most important: **Contact Database**, **CRM**, and **Search/Filter**. Together, these capabilities help businesses keep contact records organized, manage customer relationships more effectively, and quickly find the right information, allowing teams to respond faster and maintain more consistent communication.

Contact Database

4.5 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

CRM

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Search/Filter

4.2 (11)

54.55% of 11 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Data Import/Export

4.6 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Management

4.7 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Shared Contacts

4.5 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Share contacts with other applications like Gmail and CRM

ContactsFlow™ (formerly Shared Contacts for Gmail) 24 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross-system Integration: Works across multiple software systems or databases
- Customizable Fields: Customize data fields to support various needs and use cases
- Data Import/Export: Import and export data to and from software applications
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Notes Management: Allow users to create, edit, and sort multiple notes
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Productivity Tools: Tools to facilitate the production of information and promote efficiency
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Shared Contacts: Share contacts with other applications like Gmail and CRM
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (97)

4.3

Based on 97 reviews

## Pricing

Value for money

4.4 (68)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/pricing/)

Teams

$1.99

Per User,Per Month

It includes:

-   Google Contacts Chrome Extension
-   Google Contacts Sync
-   Instant Sync
-   Mobile Apps
-   Mobile Sync
-   Outlook Sync
-   Permissions Management
-   Unlimited Contacts
-   Unlimited Contact List
-   50 AI Credits
-   Unlimited Shared Contacts
-   Unlimited Team Members
-   Content Groups

Business

$2.99

Per User,Per Month

It includes:

-   Content Groups
-   Google Contacts Chrome Extension
-   Google Contacts Sync
-   Instant Sync
-   Mobile Apps
-   Mobile Sync
-   Outlook Sync
-   Permissions Management
-   Unlimited Contacts
-   Unlimited Contact List
-   Unlimited Shared Contacts
-   Unlimited Team Members
-   100 AI Credits
-   Unlimited Custom Fields
-   Google Workspace Directory Management
-   Advanced Security and Logging
-   Unlimited Backup
-   Developer Tools

Value for money

4.4 (68)

4.4

Based on 68 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Google Chrome](https://www.capterra.com/p/228985/Chrome/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (66)

4.2

Based on 66 reviews

## User reviews

Overall rating

4.4

Based on 96 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(61)

4(26)

3(4)

2(1)

1(4)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Account Manager

Used the software for: 3-5 years

### "Shared Contacts makes me want to share this Tool with the world!! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 19, 2022

My overall experience with shared contacts for gmail has been honestly amazing. It has become an integral tool that we use daily to ensure efficient running of our team and A+ customer support and I intend on using it as long as I am in business

Pros

I really enjoyed the simplicity of the user interface. Very very user-friendly. The system is easy to set up and use and amazingly seamless performance with zero struggle. Plus it is straight forward, it does what it's meant to do sans complicated functions. Such an efficient tool to add to your business.

Cons

I just wasn't happy that there was a limited time frame for customer service availability. But I can overlook this problem because of how well this works for our team, I don't really see the need for contracting customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Assistant Financial Controller

Used the software for: 3-5 years

### "Manage contact list easily"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2021

Pros

I really like that managing all my contact list and exporting it outside the Gmail or importing the contact list inside the Gmail is very easy to be done with this software. It let us to shares the contact list with my team easily and it is the cheapest option to do it.

Cons

There are nothing wrong with this software, except i wish it can be work offline. It will be more flexible if i can saves the contact offline. It will also be good if they can linked with other email service application, as for now i had to export it manually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Manager

Used the software for: 3-5 years

### "Very difficult and temperamental product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

April 18, 2024

Bit primitive. User interface is rubbish. Not reliable but not much else out there that does the same apart from similarly named product which we are trying now but their helpline is not as good as Shared Contacts for Gmail.

Pros

It shares contacts amongst the selected team members which google doesn't do. Good helpful helpline staff.

Cons

Very difficult to manage the users and impossible to manage contacts. Cannot really see which user has access to what folder of contacts you have to go into each one to see what level access each user has. Cannot see which contacts were created by whom. Cannot see which contact belongs to more than one folder. Cannot customise filters . I don't Thinks you can mass allocate folders with contact to the same users. It doesn't propagate to all user's Samsung phones. Problem with a change of email name on Google workspace which made shared contacts stop working.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Web Application Developer

Used the software for: 3-5 years

### "Making contact management easier"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 12, 2021

Pros

I used this software to help me manage and shares my contact list with my colleague for the Gmail application. We can merge our contact list on one single list, and everyone can access to the contact database from this application easily. All the device that linked to the database will automatically synchronized for the latest contact list addition.

Cons

There are time when the server is down and we can't access to the contact data for a long time. I would prefer if they has lower server downtime so user can have access to their data ready every time. Other than that problem, everything else is okay for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Office Associate II

Used the software for: 3-5 years

### "It helps so much when your schedule is so full and can share it all with everyone!"

5.0

February 23, 2018

Pros

It is so helpful when your schedule is full to the max and you have 10 people who need to know where you are and at what time. It's so simple to invite everyone to my calendar to view my schedule instead of contacting each person individually.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Maryna K.

SMM Specialist

Used the software for: Less than 1 year

### "Efficient contact sharing app that also helps in managing our contacts in a better way."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 9, 2021

Very good.

Pros

All the apps are very intuitive and easy to use for anyone who uses Google apps. The level of precision at the asking price is really hard to find. Exactly does what it is supposed to do i.e. sharing contacts and syncing them all. Best bang for our buck!

Cons

The process to get started can be slightly better or shorter. Also, sometimes syncing can take a while.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris G.

Marketing

Used the software for: Less than 1 year

### "Easiest way to create shared contact books"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2021

Pros

I am a huge fan of their service. It really offers the easiest way to create shared contact books that are synced for all the members in real time and is completely centralized. Simply share the contact label once and then keep on adding more contacts into it to increase the quantity and it will reflect on everyone’s devices.

Cons

The most powerful app they have is their website dashboard. I only wish the other apps are that powerful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

George G.

CEO

Used the software for: Less than 1 year

### "Contact sharing made easy for Google users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2021

Very Good

Pros

They offer apps for almost all the devices that are commonly used and the contacts that are shared can be easily accessed on all the devices and apps where needed. Also, the price is extremely affordable which makes it a must have tool for your tech stack.

Cons

The only con I have is the fact that the support is not 24/7.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tushar J.

Founder

Used the software for: Less than 1 year

### "Solid for Google Users"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2021

Pros

This software is great for teams using Google Workspace. It has literally helped us save a lot of valuable time and efforts that we used to spend of contact sharing and management.

Cons

Wish to see some more features that are in the web dashboard in mobile versions too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ifitumi B.

Student

Used the software for: Less than 1 year

### "Excellent Gmail Contact Sharing Software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 17, 2018

Pros

The software gives room sharing of contacts. It is easy to use. Has great functionalities. It is user friendly. The contact can be shared across device.

Cons

Gmail contact cannot be shared across other email platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.