# Shared Contacts for Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shared Contacts for Gmail the right Contact Management solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/reviews --- Shared Contacts for Gmail 4.5 (97) [View alternatives](https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Shared Contacts for Gmail Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews RL Raju L Assistant ProfessorEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “With Shared Contacts for Gmail, users can share contacts with other members of their organization, enabling them to collaborate and work more efficiently.“ February 21, 2023 Bv Brigitte v ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Problem with a change of email name on Google workspace which made shared contacts stop working.“ April 14, 2024 ED Elizabeth D Blogger Writing and Editing, Self-employedUsed the software for: More than 2 years. “The Gmail contact sharing app is good option for sending university papers or a document, as it very efficent and saves time.“ September 16, 2022 Bv Brigitte v ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “Very difficult to manage the users and impossible to manage contacts. “ April 14, 2024 MM Marine M Communications and Administrative CoordinatorEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “We send different emails to different groups of people, labeling helps a lot.“ September 14, 2022 RL Raju L Assistant ProfessorEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “The platform may not be as useful for larger organizations or those with complex contact management needs, as it may become difficult to manage and maintain a large number of contacts.2.“ February 21, 2023 Shaina G CleanerHospitality, 201 - 500 employeesUsed the software for: Less than 6 months. “How it automatically and instantly leads my team members have access to contacts“ June 14, 2022 Bv Brigitte v ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “User interface is rubbish.“ April 14, 2024 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stefanie J. Account Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Shared Contacts makes me want to share this Tool with the world!! " April 17, 2022 4.0 My overall experience with shared contacts for gmail has been honestly amazing. It has become an integral tool that we use daily to ensure efficient running of our team and A+ customer support and I intend on using it as long as I am in business Pros I really enjoyed the simplicity of the user interface. Very very user-friendly. The system is easy to set up and use and amazingly seamless performance with zero struggle. Plus it is straight forward, it does what it's meant to do sans complicated functions. Such an efficient tool to add to your business. Cons I just wasn't happy that there was a limited time frame for customer service availability. But I can overlook this problem because of how well this works for our team, I don't really see the need for contracting customer support. Review Source Hamidah A. Assistant Financial Controller Retail Used the software for: 2+ years ### "Manage contact list easily" October 6, 2021 4.0 Pros I really like that managing all my contact list and exporting it outside the Gmail or importing the contact list inside the Gmail is very easy to be done with this software. It let us to shares the contact list with my team easily and it is the cheapest option to do it. Cons There are nothing wrong with this software, except i wish it can be work offline. It will be more flexible if i can saves the contact offline. It will also be good if they can linked with other email service application, as for now i had to export it manually. Review Source BV Brigitte V. Manager Real Estate Used the software for: 2+ years ### "Very difficult and temperamental product" April 14, 2024 1.0 Bit primitive. User interface is rubbish. Not reliable but not much else out there that does the same apart from similarly named product which we are trying now but their helpline is not as good as Shared Contacts for Gmail. Pros It shares contacts amongst the selected team members which google doesn't do. Good helpful helpline staff. Cons Very difficult to manage the users and impossible to manage contacts. Cannot really see which user has access to what folder of contacts you have to go into each one to see what level access each user has. Cannot see which contacts were created by whom. Cannot see which contact belongs to more than one folder. Cannot customise filters . I don't Thinks you can mass allocate folders with contact to the same users. It doesn't propagate to all user's Samsung phones. Problem with a change of email name on Google workspace which made shared contacts stop working. Reason for choosing Shared Contacts for Gmail At the time there were no alternatives. We didn't want to give someone else permission to send on our behalf sand only wanted the client contacts pooled so all staff could access Review Source Suryani A. Web Application Developer Telecommunications Used the software for: 2+ years ### "Making contact management easier" October 11, 2021 4.0 Pros I used this software to help me manage and shares my contact list with my colleague for the Gmail application. We can merge our contact list on one single list, and everyone can access to the contact database from this application easily. All the device that linked to the database will automatically synchronized for the latest contact list addition. Cons There are time when the server is down and we can't access to the contact data for a long time. I would prefer if they has lower server downtime so user can have access to their data ready every time. Other than that problem, everything else is okay for me. Review Source Tiffany M G. Office Associate II Individual & Family Services Used the software for: 2+ years ### "It helps so much when your schedule is so full and can share it all with everyone!" February 22, 2018 5.0 Pros It is so helpful when your schedule is full to the max and you have 10 people who need to know where you are and at what time. It's so simple to invite everyone to my calendar to view my schedule instead of contacting each person individually. Review Source Maryna N. SMM Specialist Computer Software Used the software for: 6-12 months ### "Efficient contact sharing app that also helps in managing our contacts in a better way." February 23, 2021 5.0 Very good. Pros All the apps are very intuitive and easy to use for anyone who uses Google apps. The level of precision at the asking price is really hard to find. Exactly does what it is supposed to do i.e. sharing contacts and syncing them all. Best bang for our buck! Cons The process to get started can be slightly better or shorter. Also, sometimes syncing can take a while. Review Source Chris G. Marketing Computer Software Used the software for: 6-12 months ### "Easiest way to create shared contact books" March 30, 2021 5.0 Pros I am a huge fan of their service. It really offers the easiest way to create shared contact books that are synced for all the members in real time and is completely centralized. Simply share the contact label once and then keep on adding more contacts into it to increase the quantity and it will reflect on everyone’s devices. Cons The most powerful app they have is their website dashboard. I only wish the other apps are that powerful. Review Source George G. CEO Computer Software Used the software for: 6-12 months ### "Contact sharing made easy for Google users" May 26, 2021 5.0 Very Good Pros They offer apps for almost all the devices that are commonly used and the contacts that are shared can be easily accessed on all the devices and apps where needed. Also, the price is extremely affordable which makes it a must have tool for your tech stack. Cons The only con I have is the fact that the support is not 24/7. Review Source Tushar J. Founder Internet Used the software for: 6-12 months ### "Solid for Google Users" August 12, 2021 5.0 Pros This software is great for teams using Google Workspace. It has literally helped us save a lot of valuable time and efforts that we used to spend of contact sharing and management. Cons Wish to see some more features that are in the web dashboard in mobile versions too. Review Source IFITUMI BARNABAS S. Student Higher Education Used the software for: 6-12 months ### "Excellent Gmail Contact Sharing Software." December 13, 2018 5.0 Pros The software gives room sharing of contacts. It is easy to use. Has great functionalities. It is user friendly. The contact can be shared across device. Cons Gmail contact cannot be shared across other email platform. Review Source Response from Gapps Experts December 18, 2018 Hi Samuel, Thanks for your feedback! We're glad to know that you're making a good use of our solution to share contacts in Gmail. In case you wanted to share your contacts with another email platform like Outlook, you can do it! For more information, just check this article on the topic :) http://blog.gmailsharedcontacts.com/2014/06/shared-contacts-for-gmail-now.html We're currently working so you can share your contacts with more platforms . Once again thanks for trusting us and feel free to contact out support team in case you have any question. AP Annie P. Director Commercial Real Estate Used the software for: 2+ years ### "have used it for years" July 26, 2021 4.0 Gave our team the ability to work out of one set of contacts across the whole team. Really helpful! Pros I liked that I could avoid an expensive CRM while having the functionality of sharing contacts across a small team. Cons Some issues sharing with another domain that restricted the app. Worked fine with Gmail and my domain. Review Source AG Apekshya G. Student E-Learning Used the software for: 1-2 years ### "User friendly " May 18, 2022 3.0 I have enjoyed the feature Pros User friendly software with easy navigations Cons Sometimes, it just hangs and wouldn't upload the files Review Source BE Bethany E. Registered nur Hospital & Health Care Used the software for: 2+ years ### "Simplifies life daily" February 16, 2020 5.0 I have realized how to put my contacts into categories to make it so much easier to share certain i formation with the target contacts needed. Pros This is do dimple to use. I deed helpful with organizing emails and frequently used contacts. Which on a daily us do useful and huge time saver. Cons I have no complaints in over two years of using this particular flatform. Review Source SD Stephanie D. chairman Financial Services Used the software for: 2+ years ### "Contacts disappear" October 4, 2019 1.0 Frustrating. Nobody at the helpdesk advises us of problems. Pros Promise to share contacts between all company users on different devices : a centralised company address book Cons Regularly, contacts disappear of our lists, we don't know why. Also, it generate duplicate addresses all the time. Erratic! Impossible Review Source PS Pamela S. Sales Director Cosmetics Used the software for: 2+ years ### "Shared Contacts save me time" April 21, 2022 5.0 as a business owner, saves me time and money- being able to share my contacts quickly and effectively Pros saves me time and that is important as a business leader Cons nothing, love the easy way to use and quick reference to find Review Source AH Alice H. Montessori Educator Education Management Used the software for: 2+ years ### "I like gmail" May 15, 2020 5.0 My overall experience with Gmail has been positive and productive. I like the ease of using Gmail. Pros The ease and flexibility are what I like about this software. Cons It is frustrating when the software is getting sluggish, causing me to refresh my page. Review Source KB Kim B. Director Financial Services Used the software for: 2+ years ### "Fire the Techie!" December 10, 2018 5.0 Easy peasie lemon squeezy! Pros Who needs a techie when it is so easy. It just works and all the staff pick it up instantly. Cons What isn't to like. It just works with no fuss. Review Source BL Brooke L. Produder Insurance Used the software for: 2+ years ### "Love Gmail" July 5, 2020 5.0 as a company we can all share our contacts with each other Pros Apps is easy to use and I can customize it any way I want Cons There is not anything that I can find to not like. Review Source CL Cliff L. President Health, Wellness and Fitness Used the software for: 2+ years ### "Great Tool To Share Contacts Across Your Organization" October 14, 2018 5.0 Love it! Well done team! Pros It's is clean simple and has not messed up my 18,000 contacts like some other tools have. Cons There are no cons that I have experienced so far. Review Source Response from Gapps Experts October 23, 2018 Hey Cliff, We're really happy to know that you like our solution :) thanks for taking the time to review us and for staying with us all this time. You rock! VR Verified Reviewer Managing Director Music Used the software for: 6-12 months ### "Works" September 28, 2018 4.0 Pros It did the job it claimed to be able to do. Cons It's not all that intuitive to set up and it feels a bit clunky. Review Source Response from Gapps Experts October 9, 2018 Hi Pete, Thanks for your review :) Could you tell us what exactly felt clunky and what did you need to be intuitive? We're always happy to help and provide support. Also, feedback for improving the solution is always welcomed so you can have a better experience always! PP Phillip P. COO Real Estate Used the software for: 1-2 years ### "Great solution for sharing controlled contact lists in gmail" December 16, 2018 5.0 We were using another product that was too glitchy. Shared Contacts has worked seamlessly and provided us with the ability to share contact groups across the team and control the quality of the lists. Pros Easy to set up and maintain with no bugs. Cons The cost. This feature should be built into gmail. Review Source AM Angel M. Machinist Aviation & Aerospace Used the software for: 6-12 months ### "Easy way " July 11, 2020 5.0 I give it a 9 Pros It’s simple to use when you are using the mobile software Cons Sometimes hard to find on desktop and it kinda not as simple but not to complicated also Review Source KN Karreecha N. Owner Mental Health Care Used the software for: 1-2 years ### "Gmail for Us" April 25, 2020 5.0 My overall experience is for storing contact information only. Pros It's easy to use. This app helps us combine all of our important contact information in one place. Anyone has access to it which makes it beneficial. Cons When we use it to store large quantities of data or contact information, it is very "TIME CONSUMING". Review Source mV mari V. consulant Education Management Used the software for: 2+ years ### "review for shared contacts for gmail" April 18, 2020 5.0 Pros I like the ease of this and how seamless it is Cons I dont have any cons, I like this the way exactly it is Review Source KC Keegan C. Welder Industrial Automation Used the software for: 1-2 years ### "Extremely helpful!" May 4, 2020 5.0 I am very satisfied and glad this feature exists, makes my life that much easier! Pros This software is very helpful in my job as it seamlessly allows me to share important contacts with my coworkers Cons I have no negative comments about this software Review Source Similar Products Featured ## Related categories [Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.