# Page 2 | Shared Contacts for Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Shared Contacts for Gmail the right Contact Management solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162216/Shared-Contacts-for-Gmail/reviews

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Shared Contacts for Gmail

4.5 (97)

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Last updated March 13th, 2026

# Page 2 - Reviews of Shared Contacts for Gmail

## Showing most helpful reviews

Showing 26-50 of 97 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Marine M.  
Communications and Administrative Coordinator  
Education Management  
Used the software for: 2+ years

### "Label your millions of contacts for a targeted purpose"

September 14, 2022

5.0

I am satisfied with Shared Contacts for Gmail.

Pros

The simplicity of access through Google portal. It helps to better work within a team. All the team members have access to the database of the contacts. We send different emails to different groups of people, labeling helps a lot. You can create a shared contacts book and use with your team. Any time new contacts can be added. Contact sharing and syncing helps a lot.

Cons

Sometimes bugs may appear, you add new contacts, it does not get uploaded, you just need to do it twice.

Review Source

VR

Verified Reviewer  
Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Never Lost Your Contacts "

April 12, 2020

5.0

MY experience is un-explainable because since my kid days I am still using Gmail Shared Contact features to store for all my contactability needs.I still have details which were used long long ago ,decade almost i should say. If you ever look back towards than only ,one would know how valuable it is which store precious details so easily . Moreover I would love to go out of my way to say, I love it so much that I am still using the same GMAIL account/ shared features which I created 20 Years Ago as a kid.

Pros

Gmail shared contacts is one of the easiest tool one would ever imagine that value you contacts with ease with absolute security.It never let your contactablity go away from yourself.It is so easy that if you ever used a contact details using this source to communicate with anyone than no matter what happens it will always be there however details need to be synced..I think 80% of people as a computer user is very much aware what a shared contacts gmail is .and It is exceptional because it touches millions of people around the world by giving a opportunity and value every contactability one has ever used keeping everything easy.

Cons

The lease I like about it is, the customer service response because as per my personal experience it took three long days to respond any little query over a simple glitch occured .We are in 21st century and it is not appreciable in such a fast pace world.

Review Source

AA

Alev A.  
hospitality  
Food & Beverages  
Used the software for: 2+ years

### "Gmail is the best for sharing contacts as well as saving passwords or history"

May 20, 2019

5.0

At first, I didn't understand why none is saved on the phone just my email. Well, what if I don't have my phone I can log into any device and bc I'm on shared emails I can have everything updated in one click and I love everything Google.

Pros

the format is very easy to learn and with just one click you will be forever in sync with all your shared devices and emails. It's set up to where what u are looking for is right at your fingertips. If you have Gmail then you have it all together synced in your email. Life is better with simple things. Google has become the number one smartest fastest most current updated maps and information that is used the most in your daily routine.

Cons

I have no complaints about Gmail but one thing Yahoo had was less security login or 2 step verification sign-ins. It's very easy to recover a yahoo forgotten account but Gmail has extra security that can be annoying.

Reason for choosing Shared Contacts for Gmail

Bc since gmail is google I decided to sync and combine all devices with my one gmail account and google maps will always be needed and shared for important documents

Review Source

SA

Sandra A.  
Maestra Infantil  
Primary/Secondary Education  
Used the software for: 2+ years

### "Herramienta interesante para organizar contactos "

June 8, 2022

5.0

Pros

Herramienta interesante para organizar contactos. Ayuda a tenerlos a mano y, en casos como el mío con muchos alumnos y familias, es muy importante que puedan estar bien clasificados y ordenados

Cons

No encuentro inconvenientes, funciona muy bien, es sencilla, práctica y útil

Reason for choosing Shared Contacts for Gmail

Por comodidad, tengo todos los documentos en google

Review Source

VR

Verified Reviewer  
Principal  
Telecommunications  
Used the software for: 1-2 years

### "Good Option "

December 8, 2018

4.0

This allows me to have multiple accounts and keep lists updated for me and my team.

Pros

This solution does what it advertises, allows sharing of contact information. It works across many Gmail and Gsuite accounts.

Cons

It is a bit challenging to configure and a bit pricey. Items shared seem to keep dropping off "My Contacts" but that is sort of minor

Review Source

Response from Gapps Experts

December 10, 2018

Hi, Thanks for your review! Could you please indicate what exactly was unpractical to set up? We would like to improve the service and give you a better experience. Perhaps it has been difficult to get around the new Google Contact Manager? This isn't one of our in-house made products, but we created a guide that could perhaps help you :) http://blog.gappsexperts.com/2018/09/new-google-contact-manager-101-guide.html Let us know if you have any questions!

RL

Raju L.  
Assistant Professor  
Education Management  
Used the software for: 1-2 years

### "Efficient Contact Management with Shared Contacts for Gmail"

February 21, 2023

4.0

Shared Contacts for Gmail is a powerful and effective contact management tool for organizations of all sizes. Its user-friendly interface, collaboration features, and integration with other popular tools make it a popular choice for many businesses.

Pros

1\. Shared Contacts for Gmail is a powerful contact management tool that enables users to manage and share contacts with other team members.2. The platform offers a user-friendly interface that allows users to easily create and organize contacts, as well as add and edit contact information.3. With Shared Contacts for Gmail, users can share contacts with other members of their organization, enabling them to collaborate and work more efficiently.

Cons

1\. The platform may not be as useful for larger organizations or those with complex contact management needs, as it may become difficult to manage and maintain a large number of contacts.2. The platform's pricing structure is expensive, particularly if they have a large number of contacts or users.

Review Source

NG

Natalia G.  
Propietaria  
Building Materials  
Used the software for: 2+ years

### "Importancia de DataBase"

December 27, 2022

5.0

Pros

El producto es muy fácil de usar. No repercute en la velocidad del celular

Cons

No es para nada dificultoso utilizar este software

Review Source

VR

Verified Reviewer  
Coördinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Does what it says"

September 30, 2018

3.0

We are happy to be able to share contacts & groups with this app. It allows us to contact groups of people (and individuals) such as sales etc, more easily.

Pros

It shares contacts between users of GSUITE within my organisation, which has proven valuable.

Cons

Some functionalities are missing, it seems. Such as automatically sharing new contacts, or easy group management. However, it seems like this \*should\* actually be a core feature of Google Contacts within GSUITE itself, so I guess Google is more to blame than the developers here.

Review Source

Response from Gapps Experts

October 9, 2018

Hi Pepijn, Thanks for your feedback! We're always trying to improve the app and your suggestions are always welcomed. Regarding automatic sharing, once the groups you have decided to share with other users are sent, any change will be shared automatically as well with the app's synchronization :) Don't hesitate to email us to contact@gappsexperts.com for further suggestions or inquiries.

KV

Kaitlyn V.  
Partner  
Apparel & Fashion  
Used the software for: 2+ years

### "Must have "

December 7, 2022

5.0

Pros

I use shared contacts for Gmail nearly everyday. Its the only way to sort out and keep up with all of the information! There's nothing worse than than needing speak to someone immediately and not having their contact information on hand, it can ruin an important opportunity. Shared contacts for Gmail is the solution. It syncs on time and consistently.

Cons

The only thing I would change is the options for contact organization, add more!

Review Source

MS

Melissa S.  
Administrative Assistant  
Government Administration  
Used the software for: 6-12 months

### "Worked in the Beginning, now it's a nightmare"

May 1, 2020

1.0

Labels are randomly deleted from contacts so they no longer show up in groups; in one instance all A-L contacts were no longer in a particular label, but M-Z was still there. This goes on frequently and we can no longer rely on this. I update my contacts regularly, but it won't reflect in the "shared" version when others in my office try to use them, even though the change I made was MONTHS ago, and then with the random removing of labels, it's just a shot in the dark that my lists any certain day are going to be accurate. It's like it stopped working. I tried to email the company and they have not gotten back to me. I definitely wouldn't recommend this product. Google needs to fix the non-shareability of their contact product themselves since they constantly say their collaboration is what makes Google so great (so why is Contacts the only application you can't share?).

Pros

This product was easy to set up and use at first, and I had high hopes it would be the solution we needed. It worked well for a few months.

Cons

The unreliability is definitely NOT a good thing.

Reason for choosing Shared Contacts for Gmail

This was the only one I could find.

Review Source

DM

Denise M.  
Baker  
Consumer Goods  
Used the software for: 2+ years

### "Awesome stuff"

January 28, 2022

5.0

Pros

Most I like about this software is that it’s easy to use

Cons

Nothing to say about liking it the least

Review Source

JB

John B.  
Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great for sharing contacts "

October 5, 2018

4.0

Pros

Simply create a "Global Shared" group for your contact and the system automatically shares the contact with others in the organization!

Cons

Sometimes the system is a little slow with respect to seeing an updated contact for others in the organization (usually 10 minutes or less)

Review Source

Response from Gapps Experts

October 11, 2018

Hi John, We're happy to know that the app has helped you to share your contacts and that the overall experience has been good :) Regarding the synchronization time (if automatic), this one might take sometimes a while if you're sharing a big group. Remember that you can always access the app and hit on the sync button if you want for the changes to appear faster. If you have the Enterprise Plan on the other hand, you can also add our Sync Booster Chrome extension. Don't hesitate to message us if you have any questions or need assistance!

CS

Chris S.  
Technician  
Construction  
Used the software for: 2+ years

### "Perfect solution for Google apps users"

October 9, 2018

5.0

Fantastic, if we ever had technical issues they were quickly resolved by the support staff.

Pros

Easily shares select contacts across Google apps accounts

Cons

There is a short sync delay, usually about 15 minutes.

Review Source

Response from Gapps Experts

October 11, 2018

Hey Chris, Thanks for your feedback! We're glad that your support experience was good. Regarding the synchronization time, we understand that sometimes depending on how many contacts you share, might take a bit. But also remember that you can always access the app and hit on the sync button manually for more immediate changes. Also if you're in our enterprise plan you can use our Sync Booster Extension for even faster results! Here's a note on the extension: http://blog.gmailsharedcontacts.com/2017/12/waiting-is-out-instant-synchronization.html If you experience any other delays, feel free to message us at any time :)

WM

Winfresha M.  
freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "Shared Contacts for Gmail Review"

June 28, 2021

5.0

Pros

It is easy to share contacts with other Gmail users or simply use them with another person thus making it easy to connect with another person or on different platforms.

Cons

A lot can be improved in that people should be able to use it while offline or when they cannot access the internet.

Review Source

GR

Gail R.  
Credentialing Specialist  
Information Services  
Used the software for: 2+ years

### "Contacts "

December 3, 2019

4.0

This makes life simpler. Sharing cuts out a lot of copying/pasting.

Pros

It is essential to be able to have everyone's demographics in an easy to find format. I especially like the NOTES section since I frequently have more data to save than I have spaces for.

Cons

I hesitate to say this is a "con" but I don't like having to find all of the fields. I wish I could just have a list of items. and make my selection.

Review Source

VR

Verified Reviewer  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "Work in progress"

October 5, 2018

3.0

Not having a phone option to call in for tech support is a big minus....

Pros

That we were \*finally\* (after several weeks of trying) able to find a way to get pictures uploaded.

Cons

It took too long to address the issue we had.

Review Source

Response from Gapps Experts

October 23, 2018

Hey! Thanks for taking the time to review our solution. Regarding the ability to contact our support department, I would like you to know that you can always contact us to +1 646 583 2663 or you can email me directly to vivian@gappsexperts.com so I can redirect you to the right person! We're currently working to improve your experience and we appreciate you letting us know you

VR

Verified Reviewer  
Co-Founder  
Computer Software  
Used the software for: 1-2 years

### "Shared Contacts is simple to use and serves as a solid alternative for a CRM"

December 9, 2018

4.0

Sometimes you only need an easy way to share contacts but most CRMs are overhead and offer to much and not necessary functionality.

Pros

Does what it should and promises. Easy to use CRM alternative.

Cons

The UI is a partially a little confusing and - even though it is build on Material UI components - seems a little outdated.

Review Source

Response from Gapps Experts

December 10, 2018

Hi, Thanks for your feedback! We're always trying to improve our product and we would like to hear more of what thinks you would change to our UI. Perhaps I could send your observations to our designer :) Feel free to message us at any time!

SL

Silas L.  
Owner  
Graphic Design  
Used the software for: 2+ years

### "Shared contacts for Gmail"

December 9, 2019

4.0

Overall Shared contacts with Gmail have saved me from losing a lot of data. Saving customer's information is a plus.

Pros

I like when I buy a new phone and I know that I can sync my contacts to my new phone through shared contacts for Gmail.

Cons

I do not like how I can delete a contact from my phone and it still syncs with my new phone because it is still synced to Gmail.

Review Source

TC

Tim C.  
Installer  
Construction  
Used the software for: 2+ years

### "Great product"

October 15, 2019

5.0

We use this software to allow contacts to be shared across multiples devices. It’s super easy you and simply to explain

Pros

Love how easy it is to use this software. It allows me to keep contacts regardless of what unit I am using.

Cons

I honestly can’t think of anything I didn’t like about this software. It really does what you need it to and is kept up very well

Review Source

JE

Jonathan E.  
Credit Underwriter  
Financial Services  
Used the software for: 2+ years

### "Quick access "

November 19, 2019

5.0

In our company we have well over 900 individuals within the building that we may need to contact at any given time. With the ability to simply start typoing the name and having access to the complete company of people.

Pros

Able to find the right contact almost instantly even if I'm not 100% sure of their name.

Cons

No drawbacks. Provides contacts and multiple emails if needed.

Review Source

Usman S.  
Technical Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "My Review"

April 1, 2022

5.0

Pros

It is most beneficial for sharing the contacts with another user.

Cons

There are no cons detected in this beautiful tool.

Review Source

ED

Elizabeth D.  
Blogger  
Writing and Editing  
Used the software for: 2+ years

### "Shared contacts for Gmail"

September 16, 2022

4.0

Pros

The Gmail contact sharing app is good option for sending university papers or a document, as it very efficent and saves time.

Cons

Everything working fine, and is very important in my daily life.

Review Source

SC

Sandra C.  
Director of Nursing  
Hospital & Health Care  
Used the software for: 2+ years

### "Useful"

December 20, 2022

5.0

Pros

\- Highly beneficial and useful.- Betters the Gmail experience.- Contact groups and labels.

Cons

\- More spaces needed for contact information.

Review Source

MN

Melissa N.  
Executive Coordinator  
Real Estate  
Used the software for: Less than 6 months

### "Product Did Not Work - No Response to Refund Request"

September 10, 2019

1.0

Pros

This product did not work, otherwise I would love to write about its Pros. :(

Cons

We had very high hopes for this product and spent months in preparation to roll it out just right. Unfortunately, Shared Contacts for Gmail® did not work for my team. So much so that it began DELETING the 3,471 contacts from our G Suite Google Contacts Super Admin Account (the account being shared from)... And the company did not know why. Worked with the rep and his team for several weeks (kudos to them) but ultimately we were too uneasy to continue as we cannot afford to lose that which we are trying to protect and streamline the use of - our contacts! I am posting this review due to our experience with the company after realizing the product simply wasn't working as advertised. When asked to receive a refund we were completely ignored. No e-mail stating this was not possible, nothing, no response whatsoever. Multiple e-mails have been sent and over 2.5 months have passed with only crickets in return. This is extremely disappointing and I would hope Shared Contacts for Gmail® has the professionalism and integrity to issue a refund when their product does not work. We dedicated an excessive amount of time to make things work only to have Hundreds of Dollars lost. Do not trust this company with your time, money, or contacts.

Review Source

VR

Verified Reviewer  
IT Administrator  
Religious Institutions  
Used the software for: 1-2 years

### "Great product... heartily recommend"

September 29, 2018

4.0

Pros

We needed shared contacts at the office and this product is easy to use and seamless in background operations.

Cons

The documentation could have been a little more clear at a couple of points but overall we were able to get up and running very quickly.

Review Source

Response from Gapps Experts

October 9, 2018

Hi Arthur, Thanks for your review! Feel free to send your suggestions at any time, including if something isn't clear. We will always be happy to help you for any inquiry :)

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