# Cratio CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cratio CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/162248/Cratio-CRM --- # Cratio CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cratio CRM ## What is Cratio CRM? Cratio CRM Software is a Complete Cloud & Mobile CRM Software. The software has all essential Sales CRM features such as Lead Automation, Lead Management, Sales Opportunities, Quotation, Customers, Sales Activities, Email/SMS/Telephony Communications,Reports & Dashboards. ## What is Cratio CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cratio CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cratiocrm.com/&name=Cratio CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cratio CRM 4.0 (2) VS. [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.7 (463) Value For Money 4.5 (2) Value For Money 4.5 (402) Customer Service 3.0 (2) Customer Service 4.6 (385) ## Cratio CRM alternatives [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (4,471)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (6,983)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Cratio CRM Overview ### What company size and specific industries is Cratio CRM built for? Cratio CRM is designed for small and midsize businesses in India across multiple industries. Its intended users include companies that need a CRM system to manage sales, customer relationships, and business operations without requiring an enterprise-level platform. Features and Usability ### What are the key features of Cratio CRM? Cratio CRM offers contact management, lead management, lead qualification, and interaction tracking for sales records. It also includes task management, workflow management, calendar/reminder system, and reminders for follow-ups. Additional features include document storage, email marketing, marketing automation, quotes/estimates, segmentation, referral tracking, territory management, social media integration, and internal chat integration. Getting Started and Support ### What training and onboarding options does Cratio CRM offer? Cratio CRM provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow remote instruction, and documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does Cratio CRM offer? Cratio CRM provides 24/7 live rep support and chat. These channels give users direct access to help when questions arise, though no reviewer feedback is available to describe response speed, agent helpfulness, or common support issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management Manage, organize, and store contact information Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Cratio CRM 14 features Manage, organize, and store contact information Store and organize documents in a centralized system Create and send email blasts/campaigns Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $5.00 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TS Tarun S. Director Apparel & Fashion ### "No Customer Support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 July 9, 2020 Pros Pocket friendly solution and easy to use Cons Lacks so many features..customer support is bad Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ruthuraj S. Business Head Computer Hardware ### "Cratio CRM is Simple, Easy to Use, Flexible & Affordable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2017 It helped me get daily sales reports & review my team productivity. The lead automation plugin helped me save time as leads were automatically captured from portals. Pros Cratio CRM is the best CRM software for the following reasons. Easy to Use Affordable compared to similar software Easily Customisable for my needs Cons Need better dashboards & overall GUI could be improved. Will be better if there are more options to customise reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.