--- title: "Cratio CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cratio CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/162248/Cratio-CRM/" page_type: "product" language: "en" --- # Cratio CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cratio CRM ## What is Cratio CRM? Cratio CRM Software is a Complete Cloud & Mobile CRM Software. The software has all essential Sales CRM features such as Lead Automation, Lead Management, Sales Opportunities, Quotation, Customers, Sales Activities, Email/SMS/Telephony Communications,Reports & Dashboards. ## What is Cratio CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cratio CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cratiocrm.com/&name=Cratio CRM) ## Cratio CRM Overview Updated August 2026 AI summary Cratio CRM supports small, midsize, and enterprise businesses seeking tools for contact management, lead management, and task organization. Its feature set covers document storage, interaction tracking, workflow management, and segmentation, with optional capabilities like email marketing, marketing automation, and territory management. The platform is accessible on cloud, web, and mobile devices, offering flexible deployment for diverse teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cratio CRM 4.0 (2) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.4 (4,385) Value For Money 4.5 (2) Value For Money 4.3 (3,514) Customer Service 3.0 (2) Customer Service 4.4 (3,524) ## Cratio CRM alternatives [4.4 (18,807)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,996)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (743)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Cratio CRM Overview ### What company size and specific industries is Cratio CRM built for? Cratio CRM is designed for businesses in India, with no specific company size or industry focus stated in the vendor description. It appears to suit Indian organizations seeking a customer relationship management tool, rather than being tied to a particular sector, market segment, or business scale. Features and Usability ### What are the key features of Cratio CRM? Cratio CRM offers lead management, lead qualification, contact management, and interaction tracking for sales records. It also includes task management, workflow management, and reminders for follow-up work, plus calendar/reminder system, document storage, email marketing, quotes/estimates, segmentation, territory management, and referral tracking. Getting Started and Support ### What training and onboarding options does Cratio CRM offer? Cratio CRM provides in-person training, live online sessions, and documentation for teams getting started. In-person training supports direct instruction, live online sessions provide guided remote learning, and documentation offers written material for self-paced reference and feature review. Getting Started and Support ### What customer support options does Cratio CRM offer? Cratio CRM provides 24/7 live rep support and chat. These channels give users direct access to help at any time, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 14,670 CRM reviews Capterra reviewers highlight these as the features buyers value most when choosing a CRM: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Cratio CRM includes **Contact Management** and **Lead Management**, so teams can keep customer records organized and track prospects as they move through the sales process. However, it does not offer **Sales Pipeline Management**. Instead, it provides **Task Management** (**37%**), which can help sales teams stay on top of follow-ups, deadlines, and daily activities. Together, these features help businesses maintain visibility into customer interactions and keep sales work moving forward. Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Document Storage Store and organize documents in a centralized system Email Marketing Create and send email blasts/campaigns Interaction Tracking Track interaction history by documenting conversations for contacts Internal Chat Integration Incorporation of a chat or messaging system within an organization's internal communication infrastructure Cratio CRM 17 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Document Storage: Store and organize documents in a centralized system - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $5.00 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TS Tarun S. Director Apparel & Fashion ### "No Customer Support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 July 9, 2020 Pros Pocket friendly solution and easy to use Cons Lacks so many features..customer support is bad Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ruthuraj S. Business Head Computer Hardware ### "Cratio CRM is Simple, Easy to Use, Flexible & Affordable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2017 It helped me get daily sales reports & review my team productivity. The lead automation plugin helped me save time as leads were automatically captured from portals. Pros Cratio CRM is the best CRM software for the following reasons. Easy to Use Affordable compared to similar software Easily Customisable for my needs Cons Need better dashboards & overall GUI could be improved. Will be better if there are more options to customise reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.