# Leapwork Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Leapwork Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more.

Source: https://www.capterra.com/p/162251/Leapwork

---

# 

 Leapwork Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Leapwork

## What is Leapwork?

Leapwork is the test automation platform providing a no-code visual experience for building, maintaining, and scaling complex data-driven test scenarios quickly and effectively. Software testing teams are using Leapwork to accelerate release cycles and reduce defects with optimization and reuse of test flows, simplified maintenance, and end-to-end testing across all applications in the digital experience. Designed for ease of use and flexibility, Leapwork empowers everyone, from engineers to business users, to ensure flawless customer journeys.

## What is Leapwork used for?

[Automated Testing](https://www.capterra.com/automated-testing-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

94%

Neutral

2%

Negative

4%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Leapwork?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.leapwork.com&name=Leapwork)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Leapwork

4.3 (50)

VS.

[4.9 (134)](https://www.capterra.com/p/161589/accelQ/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (50)

Ease Of Use

4.9 (134)

Value For Money

4.2 (45)

Value For Money

4.9 (128)

Customer Service

4.6 (48)

Customer Service

4.9 (130)

## Leapwork alternatives

Highest Rated

[5.0 (69)](https://www.capterra.com/p/229339/QA-Wolf/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)

[4.6 (773)](https://www.capterra.com/p/162900/BrowserStack/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/162900/BrowserStack/)

[TestMu AI](https://www.capterra.com/p/170732/LambdaTest/)

[4.6 (544)](https://www.capterra.com/p/170732/LambdaTest/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170732/LambdaTest/)

[Katalon Studio](https://www.capterra.com/p/235574/Katalon-Studio/)

[4.4 (706)](https://www.capterra.com/p/235574/Katalon-Studio/reviews/)

Starting price

$170.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/235574/Katalon-Studio/)

[View all alternatives](https://www.capterra.com/p/162251/Leapwork/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Requirements-Based Testing

4.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Assess the performance and functionality of software by testing against predefined requirements and specifications

Supports Parallel Execution

4.3 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Run multiple tests simultaneously in different environments or parts of the code base

Parameterized Testing

5.0 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

Allows developers to run the same test over and over again using different values

Test Script Reviews

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Ability to create, review and approve test scripts

Hierarchical View

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Organize test cases into hierarchical test plans

Move & Copy

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Copy and paste test cases in order to use the same tests in different suites and plans

Leapwork 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Monitor and track bugs and issues in the system.

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Manage and store data in a database

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Use AI to generate content in the form of text, images, videos, etc.

Organize test cases into hierarchical test plans

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Observe and track the demand, usage, progress or quality of a system, product, or user

Copy and paste test cases in order to use the same tests in different suites and plans

Allows developers to run the same test over and over again using different values

Organize and manage the accomplishments and development of employees or performance of applications or systems

Allows developers to check if their applications/web browsers are running as expected.

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Enables creation, management, and tracking of product requirements & features during product production/development

Assess the performance and functionality of software by testing against predefined requirements and specifications

Uncovers vulnerabilities of the system and determines whether system data and resources are protected from possible intruders

Run multiple tests simultaneously in different environments or parts of the code base

Ability to create, review and approve test scripts

Consistent way of encoding multilingual text that enables the exchange of text data internationally

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Features

4.3 (50)

4.3

Based on 50 reviews

## Pricing

Value for money

4.2 (45)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (45)

4.2

Based on 45 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Jenkins](https://www.capterra.com/p/171026/Jenkins/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

## Support, customer service and training options

Customer Service

4.6 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (48)

4.6

Based on 48 reviews

## User reviews

Overall rating

4.3

Based on 50 reviews

Filter by rating

5(21)

4(26)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

JL

Jonathon L.

CEO

Hospital & Health Care

### "Can't get anyone to acknowledge me from the company so..."

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 7, 2024

After we signed the contract, we quickly realized that the workflows we were trying to automate were not stable enough to leverage the platform. That's on us. They reached out once, presumably when they could see that we were no longer using the platform to see if they could re-engage us, but it wasn't a fit. We told them on the call that the platform wasn't a fit and our intent was to not renew. Months after the contract term came and went, they invoiced us for the renewal via a canned email. I replied and said our intent was not to renew and there was never a reply. We received a series of canned emails with invoices and I replied to each asking for a human being to respond and acknowledge me, but that never happened. They have since sent our account to collections for the renewal, and invoiced us yet again for the next contract renewal. I know this company is all for automation, but it would be nice if you could work with a human when things aren't working. Even if the first notice was not in writing, they received several emails of our intent on the second renewal. They seem disorganized and overly automated.

Pros

The functionality of the platform was as expected. We chose to engage with Leapwork to help us automate some web-based processes, and admittedly that's not their bread and butter.

Cons

Lack of communication and customer service.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

Francois D.

Responsable du pôle développement

Computer Software

### "Pas du tout convaincus de la plus-value de cette solution ("

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

July 2, 2024

Pros

L'outil de capture est vraiment puissant

Cons

\- très cher, à ce prix autant former les testeurs "manuels" sur du Cypress ou Playwright - courbe d'apprentissage longue - pas adapté aux petites équipes agiles - très difficile d'exploiter le potentiel de toutes les fonctionnalités - l'approche low-code s'est avérée être un problème et non un atout

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rahul Y.

Automation Lead

Information Technology and Services

### "Leapwork: Scriptless Tool for Automation Quick and Fast"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2024

My overall experience has been good and we have been using it for more than 3 years now and we moved from standard license to enterprise one.

Pros

1\. Scriptless framework 2. Easy version tracking 3. Very good support in their website. 4. Reusable sub flow created by anyone in team can be resued by anyone else.

Cons

1\. Image recognition can be improved. 2. Sending email using attachment can be made easier rather than using powershell.

Switched from

[Selenium IDE](https://www.capterra.com/p/234796/Selenium-IDE/)

The scriptless feature, which helped manual tester to switch to automation quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Saurabh P.

Digital Marketing Manager

Information Technology and Services

### "Best No-Code automation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2023

Pros

The best part is that it is very easy to script TCs without having the knowledge of coding. This feature works best for beginners.

Cons

Sometimes the feature blocks not working efficiently and get struck.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mitali A.

Social Media Marketer

Marketing and Advertising

### "Leapwork: A Perfect Automation Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2023

Leapwork is a user-friendly, easy to use and no-code automation software that offers a powerful features for automating your repetitive tasks. Highly Recommended!

Pros

It's a User-friendly and easy to use software that provides a perfect solution for automation of your repetitive tasks. It has great features like No-code development, drag and drop, security testing, etc.

Cons

I can't found any least about the software as it's works smoothly for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jhanvi K.

Team Leader

Information Technology and Services

### "Powerful Low-code Automation Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2023

Leapwork is a strong platform for automation process which performs low-code development, automated testing and drag and drop facility to perform repetitive tasks in less time. I'm using this software to avoid repetitive tasks and perform automated testing without having too much knowledge of coding.

Pros

Leapwork is developed for all the organizations who wants to improve their speed and quality without writing complex code. It's very easy to use and offers many features like automated testing, drag-and-drop and no-code environment.

Cons

Personally, I'm not getting any issues with the software to perform my tasks of automated testing. It will be great if they provides more stability and performance.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mary S.

Chief Information Security Officer

Retail

### "Good test automation program"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 30, 2022

The most enjoyable part of my job was automating tests for leapwork. Automation testing is a breeze with this tool because it's so simple to use. This allows you to easily switch between testing a web application and a desktop application while you're still in the middle of them.

Pros

We've been able to scale the solution effectively and without requiring a lot of development expertise thanks to its configurability.

Cons

Without the use of image and text recognition, I want to automate my mobile apps using Browserstack or another mobile lab provider. Value inputs in sub-flows should be able to be sorted like folders in the asset tree, and value inputs should be categorized.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Christopher M.

Marketing Director

Marketing and Advertising

### "Leapworks allows for automation testing with limited knowledge of coding! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2021

Our team consists of software testers with limited development skills. LeapTest is very simple to utilize and oftentimes, we can complete our tests without help from Senior developers.

Pros

Our team uses Leapwork for regression testing because it is easily integrated in Microsoft Azure DevOps. We decided to go with Leapwork because our testers are non-developers with limited knowledge of coding. Creating tests is a simple task because of building blocks.

Cons

Working Leaptest into our current system was not so easy. If you want tests to be used by other users on a network, it's going to require network experts to help figure out how to keep the connection to Leaptest alive on a virtual server.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Ronco L.

DSI

Research

### "The ideal tool for industrializing tests"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 8, 2020

Test tasks take a long time for business users when developing projects. Leapwork allows to perform efficient automatic tests, check regressions and secure version upgrades

Pros

With a rich interface and multiple functionalities to define configurable tests, this tool effectively simulates users and saves test time. Scheduling complex tests also enables active application monitoring

Cons

It would be useful to extend the functionality to load tests

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Trang N.

Software Quality Assurance Analyst

Health, Wellness and Fitness

### "Good automation tool and easy to use but "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 8, 2020

Overall, it is a good and useful tool for tester who has limited knowledge of automation coding.

Pros

You don't need to know how to code to automate test cases. LW helps you to do it in a very simple and straightforward way. What I like best is a great customer service it provided. Anytime you need help, they are ready to support to you. They are also willing to provide you with ready-to-use flow so you can apply to your test case.

Cons

There are some situations that it is difficult for LW to handle. For example, DOM sites are heavy for LW to work with. Additionally, this is a built software so it definitely has some bugs. When using it, you will know what they are.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162251/Leapwork/reviews/)

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Popular comparisons

[BrowserStack vs Leapwork](https://www.capterra.com/compare/162251-162900/Leapwork-vs-BrowserStack)[TestMu AI vs Leapwork](https://www.capterra.com/compare/162251-170732/Leapwork-vs-LambdaTest)

[Katalon Studio vs Leapwork](https://www.capterra.com/compare/162251-235574/Leapwork-vs-Katalon-Studio) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)