# CrowdControlHQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CrowdControlHQ Software - reviews, pricing plans, popular comparisons to other Brand Management products and more.

Source: https://www.capterra.com/p/162257/CrowdControlHQ

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# 

 CrowdControlHQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CrowdControlHQ

## What is CrowdControlHQ?

CrowdControlHQ empowers teams to engage and build more valuable relationships on social media. The all-in-one social management platform enables you to engage your audiences, manage your team and activity, and analyse your social performance. Deliver engaging social media marketing content, delight customers with exceptional social customer service, and effectively manage and measure your results.

## What is CrowdControlHQ used for?

[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Brand Management](https://www.capterra.com/brand-management-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$150

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CrowdControlHQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://crowdcontrolhq.com&name=CrowdControlHQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CrowdControlHQ

4.1 (10)

VS.

[4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$150

Per Month

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (10)

Ease Of Use

4.3 (894)

Value For Money

4.4 (8)

Value For Money

4.2 (816)

Customer Service

4.7 (10)

Customer Service

4.4 (778)

## CrowdControlHQ alternatives

Highest Rated

[Vista Social](https://www.capterra.com/p/239366/Vista-Social/)

[4.9 (894)](https://www.capterra.com/p/239366/Vista-Social/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239366/Vista-Social/)

[Publer](https://www.capterra.com/p/177145/Publer/)

[4.8 (919)](https://www.capterra.com/p/177145/Publer/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177145/Publer/)

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,169)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[4.7 (3,420)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159351/Zoho-Social/)

[View all alternatives](https://www.capterra.com/p/162257/CrowdControlHQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Automated Publishing

Establish rules for automatic propagation of social media posts across one or more channels

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Brand Tracking

Monitor social media posts or web that mention a particular brand

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Contact Management

Manage, organize, and store contact information

CrowdControlHQ 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Establish rules for automatic propagation of social media posts across one or more channels

Automatically create schedules based on business needs or employee availability and qualifications

Monitor social media posts or web that mention a particular brand

Provides a channel for team members to share media files, communicate, and work together

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Initiate interactions with customers by proactively starting conversations or providing informational content

Process of dividing customers into groups based on common characteristics

Tracks metrics that provide insight into how a user interacts with any interface or product

Monitor and collect information from social media based on specific keywords

Manage and post content across multiple social media accounts and platforms simultaneously

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Market event via social media tools

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

3.9 (10)

3.9

Based on 10 reviews

## Pricing

Value for money

4.4 (8)

Basic

$150.00

Per Month

Value for money

4.4 (8)

4.4

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (10)

4.7

Based on 10 reviews

## User reviews

Overall rating

4.1

Based on 10 reviews

Filter by rating

5(3)

4(6)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Douglas S.

Digital Lead

Health, Wellness and Fitness

### "Crowd Control HQ - Could be better"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 20, 2019

Pros

I like how the software API allows every social channel to be monitored al in one place. The analytics and team building functionality is also very useful.

Cons

There is some limitations to the software. It could do with some better posting functionality, the user interface is not the greatest and can be confusing to use. The ability to have direct messages being assigned over multiple team members would be beneficial.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Annette R.

Regional Marketing Executive

### "Easy to use and control many social media accounts. Its an ideal solution."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 19, 2018

Pros

Easy navigation. Simple to create posts for multiple platforms. Having an app to log into whilst out and about is fantastic.

Cons

Little quirks sometimes appear - long script errors, confused account selection. (few and far between to be fair)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2018

Wonderful Annette, thank you so much for taking the time to write a review. We truly appreciate it and we take on board all of your feedback.

AU

Anonymous User

Social Media Manager

### "CCHQ provides an effective solution for social media management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2018

Allowing you to seamlessly carry out social media management for clients of any size with the added benefit of great reporting features to help back up and present the benefits of your own work through the platform.

Pros

CCHQ encompasses everything you would need to effectively manage social media clients whether small or large scale. It is set out so that specific teams can be assigned to specific accounts and there are different filters which you can apply and the reporting features are also pretty good too.

Cons

If dealing with a large volume of messages at one time it does have some functionality issues with answering and seeing what may have already been answered but alot of these issues are being addressed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 27, 2018

Thanks for your review of the CrowdControlHQ software. Your feedback and comments are extremely valuable to us and everyone in our community!

AB

Abi B.

Social Media Manager

Transportation/Trucking/Railroad

### "A great system which we have used for many years, simple, effective and powerful analytics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2018

Control and security

Pros

I use this system daily, it allows me to see and process a lot of information. Over 100 people use this across the business, from our depot teams to marketing teams and it allows me to control access to social media across a multiple of platforms. The analytics section is the one I also use a lot and it is great that I can pull raw data to analyse on a monthly basis, the new dashboards are really insightful to. The recent update to the admin section has made the process a lot smoother in setting up new accounts too. If I ever have a query the support desk is always timely in getting back to me and addressing the issue.

Cons

There isn't anything that i dislike the least really. It meets our needs as a business and anything I've disliked in the past has been addressed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 5, 2018

Thank you Abi !! Amazing to hear your feedback on how you are using the CrowdControlHQ platform ¿

AC

Alexa C.

Marketing Executive

### "I have utilised CCHQ for a few months and find it super easy for myself and my team to use. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 11, 2017

Pros

When CCHQ was introduced to our company, we were not sure what the programme could do for us, however once the team were trained (Via the CCHQ training video), we were ready to start posting. We operate in many different boroughs and locations across the UK. It helps that we can have multiple users managing content for their own areas/boroughs, and are able to select multiple social media accounts to post content across.

Cons

When uploading images, you are unable to alter the image once uploaded (to change from vertical to horizontal or vice versa) and once posts are validated, you cannot edit them. It would be nice to have a functionality to edit validated posts. Also an App would assist when it comes to validating posts. At present one receives email notifications when posts are ready to be validated, however if one had an App on their mobile which provides notifications that would be easier to manage if one was not in the office at their PC.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 13, 2017

Thank you Alexa ¿ So nice to hear how you are using the CrowdControlHQ platform to successfully manage your multiple social media accounts with multiple users across multiple locations. Your feedback is extremely valuable and we welcome that. Our development team are working hard to constantly improve the software so watch this space for upcoming feature enhancements!

AB

Alice B.

Digital Marketing Executive

### "Brilliant team to work with but some features that are needed are not possible "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 6, 2017

Pros

Simple to use and allows me to manage numerous accounts in one place in order to keep an eye on what is being posted and prevent anything going out that shouldn't

Cons

Doesn't allow many features such as Facebook Carousels and Twitter polls which are commonly used throughout our strategy

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 6, 2017

Thanks Alice for reviewing CrowdControlHQ. Great to hear you find it simple to use and valuable for managing numerous accounts in one place. Your comments about Facebook Carousels and Twitter polls has been shared with the product team ¿

SH

Steven H.

Digital Marketing Executive

### "Excellent product, easy to use and great staff!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 6, 2017

We have the added security for our social media channels. The admin area was the area that needed the most work when I first started using the software. However after constructive work with CCHQ the software is now changing its admin area.

Pros

The software is laid out is a usable way. The features are up to date with the Social Media APIs. The support with the software is extraordinary - the staff are very helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 6, 2017

Thanks Steven for reviewing the CrowdControlHQ software platform. It's great to hear your feedback, really appreciated. Also good to hear you are using the new Admin area ¿

LQ

laura q.

marketing manager

### "simple but sometimes runs slow"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

June 1, 2017

Pros

you can post on multiple channels and good highlighting characters easy to login, good for seeing scheduled posts

Cons

sometimes slow and hard from mobile phone , scheduled posts sometime take a long time to load to, apart from running slow it seems ok

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 2, 2017

Hi Laura, thanks for reviewing the CrowdControlHQ platform ¿ really nice to get your feedback. Sorry to hear the software is sometimes slow. We have released some updates recently aimed at improving the overall speed and will be releasing additional improvements over next few months, so watch this space!

LM

Laura M.

### "Great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 19, 2017

We have been using Crowd Control for just over a year and have found it be a fantastic tool to manage all our social media in one secure place. The useful analytics function gives us the ability to breaks down all of our content across the group for fantastic insight and means we can find out what is working best for us. The validation tool has been vital for us and has ensured that we can always stay in control and provide feedback to users on their content. We have also received continuous quality support from our account manager.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2017

Thank you for such a positive review of the software Laura. Always nice to see a satisfied user :)

TM

Tanya M.

### "Great customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 18, 2017

On the whole I'm happy using CCHQ. New features are regularly introduced, feedback is taken on board to make improvements and I find the software is constantly evolving and improving.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 18, 2017

Thank you for the review Tanya. Fantastic to see you rate our Customer Support so highly! Its always nice to hear that it is appreciated :)

[View all Reviews](https://www.capterra.com/p/162257/CrowdControlHQ/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)