# ManageEngine AlarmsOne Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ManageEngine AlarmsOne Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/162259/Site24x7

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# 

 ManageEngine AlarmsOne Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine AlarmsOne

## What is ManageEngine AlarmsOne?

If you are a SMB or an Enterprise company, there's a higher chance that you use a number of on-premises or SaaS-based applications to keep your business up and running. These applications include IT monitoring, log management, project management, team collaboration and help desk tools. AlarmsOne seamlessly integrates with all these applications to centralize your alert management in one console. Being a SaaS-based application, AlarmsOne can be accessed anytime, anywhere.

## What is ManageEngine AlarmsOne used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[IT Management](https://www.capterra.com/it-management-software/)

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$15

Per Feature, Per Month

Free trial  
available

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Do you work for ManageEngine AlarmsOne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.manageengine.com/&name=ManageEngine AlarmsOne)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ManageEngine AlarmsOne

4.1 (8)

VS.

[4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/)

Starting Price

$15

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (7)

Ease Of Use

4.8 (151)

Value For Money

4.9 (7)

Value For Money

4.7 (129)

Customer Service

4.9 (7)

Customer Service

4.9 (140)

## ManageEngine AlarmsOne alternatives

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

[4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/)

Starting price

$500.00

Per User, Per Month

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/162259/Site24x7/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.6 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communications Management

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Record and track all relevant internal and external communications

Activity Dashboard

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Incident Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Reporting/Analytics

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Maintenance Scheduling

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

ManageEngine AlarmsOne 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Manage, organize, and store contact information

Alter the layout and content of dashboards

Assembly of graphs and charts for visualizing and tracking statistics/metrics

A chronological record of actions or occurrences within a network, software, or process

Manage and track all disruptions and incidents

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Schedule predetermined or ad hoc maintenance services and labor requests

Send messages to multiple recipients at the same time

Observe and track the demand, usage, progress or quality of a system, product, or user

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Trigger clickable pop-up messages

Notifications that are delivered to users as soon as an event occurs

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track the availability time for a designated network or website over a given period of time

Get Advice

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Features

4.1 (7)

4.1

Based on 7 reviews

## Pricing

Value for money

4.9 (7)

Free Trial

Free Version

Basic

$15.00

Per Feature,Per Month

Value for money

4.9 (7)

4.9

Based on 7 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)[

Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)[

Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[

Site24x7](https://www.capterra.com/p/168192/Site24x7/)[

Pulseway](https://www.capterra.com/p/141792/Pulseway/)[

ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (7)

4.9

Based on 7 reviews

## User reviews

Overall rating

4.1

Based on 8 reviews

Filter by rating

5(1)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CY

Chris Y.

Operations Manager

Construction

### "Centrality of event management made monitoring easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 26, 2025

Pros

I found it easy that with the help of AlarmsOne the alerts received from different monitoring tools can be seen in single window. Auto-sorting and auto-filtering of events enabled me to attend to important matters while not missing other events of a lesser level of importance.

Cons

The integration with some fewer monitoring tools lasted or needed certain settings adjustments from time to time. It would have been ideal, if all integration scenarios were to work seamlessly with no further settings change needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jerome C.

Customer Support Manager

Information Technology and Services

### "Mobile alert management makes me informed and connected"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 23, 2025

Pros

AlarmsOne’s mobile alert management has proved to be useful. When the team is away from the desk, getting notifications through the mobile phone SMS and voice calls is rather helpful. It has given our operations the flexibility to address important occurrences in warm kinds.​

Cons

A major disadvantage is that a part from the main periods of work, notifications in a mobile appear to be delayed. These lags may affect our ability to give urgent alerts the attention they deserve hence may lead to low service delivery.​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Abdullah A.

IT Technician

Hospital & Health Care

### "Effective role-based access control enhances security"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 23, 2025

Pros

AlarmsOne makes certain that the members of teams are provided with requisite levels of access through roles such as Super Admin Role, Alarm Admin Role and the Alarm User Role. This has served to improve the security measures and reduce the flow of unauthorized persons access to somber alerting.​

Cons

When configuring these roles these steps can be rather time consuming. The problem does not lie in the functionality of the tool, but in their navigation, especially when granting or revoking roles in a large group.​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HR

Henrijs R.

System Administrator

Higher Education

### "Helped to manage alerts when integrated into our infrastructure"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 23, 2025

Pros

The capability to easily add AlarmsOne to our current level of monitoring such as Nagios or SolarWinds was rather positive. Alarm Poller helps to controls the data gather easily and much focused single panel called dashboard to control the all the alert has improved my monitoring system.​

Cons

We have found that the alert thresholds are not easily adjustable during integration. This sometimes leads to an excessive number of alerts or ignoring important ones due to the default parameters of the integrated tools.​

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Margaux G.

Operations Director

Hospital & Health Care

### "Helps to ensure that no issue goes unnoticed"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2025

Pros

The centralization of alarms from disparate systems can be effectively accomplished using ManageEngine AlarmsOne. I love that on the platform I can easily categorize and order different alerts so that our IT operations team can always know what needs to be addressed ASAP.

Cons

There is one area where we can improve, and it’s regarding time to process certain alarms. Some alarms might be delayed during peak usage times, affecting the punctuality of the team while troubleshooting urgent system issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TE

Tolga E.

Head of Department

Higher Education

### "Better at monitoring system health on our team"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 22, 2025

Pros

ManageEngine AlarmsOne’s consolidated alerting system impressed me as it brought together different sources into one place. It is very useful to monitor our network infrastructure using customizable alert categories and integration with other IT management tools.

Cons

It is a bit overwhelming to filter and sort critical alerts. For example, focusing on the most urgent issues sometimes takes more than expected time when there are a lot of incoming alarms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

jesus v.

Server Administrator

Information Technology and Services

### "AlarmsOne really work in realtime"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 28, 2024

Good experience working with AlarmsOne and Applications manager to notify to employees about the alerts generated by Applications Manager to monitor servers and services.

Pros

\-Amazing sync with Manage Engine Applications Manager to send the alerts in real time -The main dashboard is light and simple to see in a good order the alerts generated. -The calls generated by AlarmsOne work very quickly according the rules created.

Cons

\-We cant custom the reports generate in Excel and PDF. -The datetime format in the excel reports include the Timezone and we cant format the datetime, we have to delete the timezone first

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jendra J.

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

March 5, 2019

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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