Who Uses This Software?

Our cloud-based website search solution serves companies and industries of all sizes.


Average Ratings

7 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.99/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Swiftype
  • swiftype.com/
  • Founded 2012
  • United States

About Swiftype Search

Swiftype Search (powered by Elasticsearch) provides all the tools you need to build a powerful search experience for your website or application, without the learning curve. Create and manage a search experience tailored to your specific needs in minutes, thanks to seamless indexing, best-in-class relevance, intuitive customization features, and easy installation.


Swiftype Search Features

  • AI / Machine Learning
  • eDiscovery
  • Faceted Search / Filtering
  • Full Text Search
  • Fuzzy Search
  • Indexing
  • Text Analytics

Swiftype Search Reviews Recently Reviewed!


Avoid this product

Mar 15, 2018
1/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

Comments: Find some other product

Pros: easy to set up and configure .

Cons: Unfortunately, and this is VERY SERIOUS, we have noticed that the search results returned by Switftype are incorrect. Some of the results that it SHOULD BE including for a given user keyword request are NOT included and some of the results that it IS including DO NOT match the keyword request. We have worked with their technical support to no avail. Unless you test your search results carefully, you wont notice this very serious flaw in the product. Given that creating the correct set of search results is the basic function of this kind of product, this flaw means that Swiftype is unusable. We are now in the process of converting to another product.

Great alternative for Google Custom Search

Jul 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money

Pros: We used Google Custom Search and were really disappointed when Google dropped paid support. We changed to Swiftype and are very happy. It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.

Cons: Unlike Google, Swiftype does not have indexes ready to go. As a result, when you add a new site to the search set, it takes some time to index the site. Its understandable but using Google was really simple.

A good search engine option for your website.

Oct 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.

Cons: It lacks some styling options. The prices between the 3 price plans are a bit exaggerated, so you need to choose wisely and analyze the needs for the mid-long term.

Amazing site search tool

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We loved this product. It made a huge improvement to our site searches.

Cons: We wished we had a bit more control over how search results were generated.

Swiftype makes our search easy

Nov 03, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We power our search across many platforms using direct queries to swiftype. Keeping search traffic off our servers reduces our API load, speeds our response times, and gives us flexibility.

Pros: well thought out restful API and they did CORS headers right

Cons: recent emphasis on scraping sites doesn't apply for large customers

We've used Swiftype on a trial basis to augment our site search functionality.

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very well designed and laid out and offers a large assortment of tools to enhance the user site search experience and allow admins to fine-tune search results, with the ultimate effect of increasing conversions and reducing bounce rate.

Cons: There's little to complain about apart from the added cost, which is well worth the investment provided the software is leveraged to its optimal potential.

Overall: Increased conversions, reduced bounce rate, and significantly more control over our search results.

Recommend to try a demo at least

Jul 12, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service has been excellent and user-friendly. The response time for the customer is above the industry average. The autocomplete is a bonus that adds value to the product.