# MailChannels Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MailChannels Software - reviews, pricing plans, popular comparisons to other Anti-spam products and more.

Source: https://www.capterra.com/p/162308/MailChannels-Cloud

---

# 

 MailChannels Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MailChannels

## What is MailChannels?

MailChannels Outbound Filtering is a cloud-based SMTP relay service which identifies and blocks spammers to ensure reliable email delivery. With Outbound Filtering, you can eliminate email delivery problems caused by IP address blocklisting. Automatically shut down compromised accounts and scripts to improve your security.

## What is MailChannels used for?

[Anti-spam](https://www.capterra.com/anti-spam-software/)[Email Security](https://www.capterra.com/email-security-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

96%

Neutral

0%

Negative

4%

Starting price

$79.99

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MailChannels?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mailchannels.com/&name=MailChannels)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MailChannels

4.7 (23)

VS.

[4.9 (337)](https://www.capterra.com/p/233248/Hoxhunt/reviews/)

Starting Price

$79.99

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (23)

Ease Of Use

4.9 (337)

Value For Money

4.4 (23)

Value For Money

4.8 (149)

Customer Service

4.5 (23)

Customer Service

4.8 (180)

## MailChannels alternatives

[4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

[4.6 (236)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

[SpamTitan](https://www.capterra.com/p/168436/SpamTitan/)

[4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/)

Starting price

$1.26

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168436/SpamTitan/)

[Trustifi](https://www.capterra.com/p/218859/Trustifi/)

[4.9 (18)](https://www.capterra.com/p/218859/Trustifi/#reviews)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218859/Trustifi/)

[View all alternatives](https://www.capterra.com/p/162308/MailChannels/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Spam Blocker

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Filters used to determine different types of malware threats

Allow/Block List

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Lists of domains/addresses that are allowed / rejected

Email Routing

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Route emails to multiple servers

Encryption

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Convert data into a code for security

Fraud Detection

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

Phishing Protection

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Identify phishing emails

MailChannels 25 features

System alerts about the need to escalate an issue or request

Lists of domains/addresses that are allowed / rejected

Automatically identify and flag unusual behaviors and malicious software

Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages

Route emails to multiple servers

Convert data into a code for security

Find & retrieve relevant data or documents

Identify and prevent suspicious activity

Observe and track the demand, usage, progress or quality of a system, product, or user

Identify phishing emails

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Initiate collection and analysis of known risks

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Analysis and detection of spam-related traffic

Filters used to determine different types of malware threats

Detect spam, BOT, or invalid email addresses

Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats

Control system access and/or deliverability for applications and email addresses

Features

4.6 (23)

4.6

Based on 23 reviews

## Pricing

Value for money

4.4 (23)

Free Trial

[View pricing plan details](https://www.capterra.com/p/162308/MailChannels/pricing/)

Starter

$79.99

Other,Per Month

It includes:

-   1 Console User
-   No Overage Fees
-   Ticket Support
-   Unlimited Outbound Domains

Standard

$449.99

Other,Per Month

It includes:

-   3 Console Users
-   Hacked User and Site Alerts
-   Ticket Support
-   Unlimited Outbound Domains

Professional

$999.99

Other,Per Month

It includes:

-   10 Console Users
-   Dedicated Account Manager
-   Hacked User and Site Alerts
-   Priority Ticket Support
-   Unlimited Outbound Domains

Value for money

4.4 (23)

4.4

Based on 23 reviews

## Integrations

[

cPanel & WHM](https://www.capterra.com/p/165247/WHM/)[

Plesk](https://www.capterra.com/p/154482/Plesk/)[

SMTP](https://www.capterra.com/p/180513/SMTP/)[

Cloudflare Workers](https://www.capterra.com/p/234126/Cloudflare-Workers/)

## Support, customer service and training options

Customer Service

4.5 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (23)

4.5

Based on 23 reviews

## User reviews

Overall rating

4.7

Based on 23 reviews

Filter by rating

5(20)

4(2)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Kerwin F.

IT Manager

Religious Institutions

### "Blocks legitimate messages"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 16, 2025

Terrible. No real help from customer service. They specify our emails must meet ridiculous things that prevent good communications. I recommend staying away from this service.

Pros

I do not like anything about this terrible service. It doesn’t protect me but instead prevents mt from sending emails to others within the organization.

Cons

It prevents legitimate email from being delivered to others within our organization. The filtering process is terrible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Aljune D.

Technical Aide

Government Relations

### ""Spam no more!!""

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 16, 2022

This mailchannels really great because it relay service providing outbound spam filtering, IP blocklist protection, and compromised account detection. With the aid of web scripts, application exploits, and stolen email accounts that are exploited for bulk mailing, MailChannels has been built to automatically detect email abuse.

Pros

Chat is fully linked with MailChannels, and any problems are promptly reported to us. Alerts, along with Statistics, operate without a hitch. As long as it's legitimate, MailChannels Cloud is a necessity-have service for any Webhosting firm, startup, mobile app, or really any use, as long as your email will reach the inbox as promised. We have tested all comparable providers, but we decided to continue with MailChannels because of the improvements, email delivery, effective outbound SPAM filtering, and a crew available to assist us anytime we need it. We are extremely happy with using MailChannels and allowing our sizable customer base to do the same.

Cons

Absolutely no complaints; it delivers on its promises, and we have encountered no issues as a result.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HK

Himanshu K.

Software Developer -AI/ML

Computer Software

### "One of the best anti-spam protection tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2022

Pros

MailChannels provides an advance feature set for anti-spam protection for our email server.

Cons

MailChannels would be definitely a perfect solution if there were a better pricing plan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YH

yaniv h.

CEO

Internet

### "mail channels change my daily routine"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2019

very good and lovely team and software

Pros

it free me from the care to spam/ spam content/ spam sever and let me to concentrate in my job.

Cons

the mail channels don't have enough customize options. (like error messages, notification and so on).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alfio M.

Network manager

Military

### "Excellent service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2019

10 of 10, excellent costumer service, very good support.

Pros

This software is very easy to use, very helpfully when you have a mail server hosted in your company, you can avoid to be blacklisted.

Cons

For Zimbra server a more clear guide, just that cons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Digin D.

Software Engineer

Computer & Network Security

### "Most reliable spam fighter"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 30, 2019

Pros

Tracking emails and checking their status.

Cons

User experience can be improved and made better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Daniel H.

CEO / Founding Partner

Information Technology and Services

### "MailChannels has made our email reputation management a piece of pie"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2019

Pros

For both inbound and outbound email management the setup is easy, and then keeping everything in track is simple too with easy to understand logs and settings.

Cons

Occasionally I have wished that this could make my Coffee for me, but not really. The software could use an end user portal for both email directions.

Reasons for choosing MailChannels

simplicity and pricing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Luis Sanchez G.

SR

Information Technology and Services

### "Great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2019

Since I met him, he seemed like an incredible service, they have a great support, they help you even if there is a problem on your server. They are very friendly and their software is the best on the market.

Pros

is an easy-to-install service. - Very good support, fast and very good to solve any problem. -a software that delivers what it promises. - your emails will reach the inbox and inbox.

Cons

Price. other plans Maybe they should have smaller plans.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

John M.

President

Online Media

### "Blacklist Problem Solved"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2019

We have had Mailchannels for over a year and have not gotten on any blacklists since. Before we were on Mailchannels our mail servers were getting blacklisted frequently. One of the best investment we have ever made as a web host. Completely satisfied and would recommend it to everyone.

Pros

We host hundreds of web sites and we were frequently getting blacklisted, mostly because various customers emails were hijacked by spammers. Our data center recommended Mailchannels and we decided to give it a try. That was well over a year ago, and we have not gotten blacklisted at all since and we are notified anytime one of our customers accounts start spamming.

Cons

No complaints at all, it does everything it promised and have had zero problems because of it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

DAVID A.

CEO

Computer Networking

### "my live change"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2018

Pros

you know the moment when a user start to send spam and can control him is the difference between sleep and not

Cons

nothing all is fine... maybe can block certain users

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162308/MailChannels/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)