MailChannels

MailChannels Cloud

5 / 5 9 reviews

Who Uses This Software?

MailChannels is an email delivery service built for hosts. Our outbound spam filter makes it easy to get secure and reliable email delivery for your customers.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • MailChannels
  • www.mailchannels.com/
  • Founded 2004
  • Canada

About MailChannels Cloud

MailChannels offers solutions that protect companies from malicious email threats. MailChannels Cloud is a secure, SMTP relay service that scans outbound email traffic to block outbound spam, prevent IP blacklisting, and detect compromised accounts.


MailChannels Cloud Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

MailChannels Cloud Reviews Recently Reviewed!


The experience has been excellent. Emails finally get delivered and spam gets filtered out!

Apr 23, 2018
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: The pricing for the service is good and works just as they promise! All spam gets filtered out and most of the other emails get delivered.

Cons: Some legit emails, especially forwarded emails (by an email forwarder), get sometimes marked as spam.

Amazing. Best solutions to send emails.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Pros: I had many problems with Microsoft. Even though it is fully configured, with DKIM, DMARC and SPF. They refused my e-mail, and put it in Junk.

I hired MailChannels and all the problems were resolved. I use in my Zimbra and cPanel.

Cons: The value is too high. Sometimes it's impractical.

It is directly impossible for you to acquire the tool. It is only through resales that the value is more interesting.

Very reliable service

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very little downtime
very reliable
easy to set up
Great support team and very helpful
Reasonable price for the amount of emails that can be sent

Cons: Not able to have the sent email reports emailed directly to an email address
Drawing of reports don't work in Internet Explorer but it work in other browsers

Overall: Very little downtime, service is very reliable, in the 9 months that we have been using the application there only had downtime once for about 2 hours, the previous company would block us after 10 or 20 emails

Very easy to set up and simple to work with

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Integration with Plesk and CPanel.
Extremely simple setup in Postfix.
Works out of the box!
I like it quite a lot

Cons: A Bit convoluted to get to a detailed report about an email sender.
A lot of clicking to address queries from specific clients

Overall: It really made my life easier and took away major headaches managing more than 100 small companies's email systems

super reliable

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: amazing reliability, really does an effective job of filtering out my email and has awesome awesome customer support

Cons: configuration is a little tricky with setup which is a little bit annoying, but overall the performance and quality is so great that it's well worth it

MailChannels - Does what it promises to do. Emails are delivered, SPAM is effectively filtered.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We've been using MailChannels for quite some years. I like the fact that they provide 24/7 support, we've sent many tickets (being a very large reseller) which have all been promptly answered.
The Webhooks system works as promised, we have our own notifications stack running in Rocket.Chat, fully integrated with MailChannels and we're notified of any issue immediately.
Alerts, work flawlessly as well as Statistics.
MailChannels Cloud is a must-have service for any Webhosting company, Startup, Mobile Apps, or actually, any sort of use, as long as it's legit, your email will arrive to the inbox as promised.
We've tested all similar vendors extensively, but did stick with MailChannels as we've seen improvement, email delivery, Outbound SPAM filtering done right, and a team to help us whenever we need their help.

We couldn't be more satisfied for using MailChannels, and allowing our large customer base to utilize their services as well.

Cons: I do think statistics do have room for improvement, while they're accurate, sometimes the API fails to grab those.

Overall: Prompt email delivery and Outbound SPAM filtering done right. Support is always willing to help us, that means they actually care about their customers, and we feel good by doing business with MailChannels.

Works great... barely have to even think about it

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The best part of mailchannels is that it's mostly set it and forget it. Not have to worry about much.

Cons: When a new email customer comes along, sometimes it takes a while to realize they're not in mailchannels so we run around like headless chickens not knowing why mail isn't working. mostly our problem

Overall: Spam protection and blacklist protection.

it just works without thinking about it.

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: dedicated servers with multiple shared accounts can now send normal email (bulk mail not allowed per our policy) without fear of them getting their mail rejected by aol/yahoo/gmail/sbcglobal and all the other ISP addresses out there. All it takes is one compromised account to create major email support headaches. Getting your entire server blocked by aol because a single user has a mail forwarder going to their aol address? Not an issue anymore! mailchannels blocks all that outbound spam and only delivers the legit emails. Perfect.

Cons: The configuration can seem a little difficult when you first start out. In my opinion mailchannels would do themselves a favor by making a script that auto configures the server for optimal mail delivery.

I needed a simple reliable mail relay and mailchannels have provided it!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mailchannels have fixed a long term mail relay issue for me, they have amazing reliability, great stats, good web interface and a great knowledge base for setting up a number of mail servers and clients. I recommend them to all my customers.

Cons: Would be great to see an option for devices that don't support ssl/tls at the moment I relay them through another server and then out to mailchannels

Overall: Reliable and simple to use, a great tool for any sysadmin