--- title: "MailChannels Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MailChannels Software - reviews, pricing plans, popular comparisons to other Anti-spam products and more." source_url: "https://www.capterra.com/p/162308/MailChannels/" page_type: "product" language: "en" --- # MailChannels Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MailChannels ## What is MailChannels? MailChannels Outbound Filtering is a cloud-based SMTP relay service which identifies and blocks spammers to ensure reliable email delivery. With Outbound Filtering, you can eliminate email delivery problems caused by IP address blocklisting. Automatically shut down compromised accounts and scripts to improve your security. ## What is MailChannels used for? [Anti-spam](https://www.capterra.com/anti-spam-software/)[Email Security](https://www.capterra.com/email-security-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $79.99 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MailChannels?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mailchannels.com/&name=MailChannels) ## MailChannels Overview Updated August 2026 AI summary MailChannels provides cloud-based anti-spam and email security tools for organizations of all sizes, with particular relevance to IT and security teams overseeing email operations. It combines spam blocking, detection, and allow/block lists with encryption, phishing protection, and reporting. Supporting both inbound and outbound filtering, MailChannels is deployed via SaaS or Linux to help maintain clean, secure email communications. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MailChannels 4.7 (23) VS. [4.9 (338)](https://www.capterra.com/p/233248/Hoxhunt/reviews/) Starting Price $79.99 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (23) Ease Of Use 4.9 (241) Value For Money 4.4 (23) Value For Money 4.8 (192) Customer Service 4.5 (23) Customer Service 4.8 (192) ## MailChannels alternatives Highest Rated [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [4.6 (241)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) [View all alternatives](https://www.capterra.com/p/162308/MailChannels/alternatives/) ## FAQs about MailChannels Overview ### Which roles and teams benefit most from MailChannels? MailChannels is most used by IT administrators, network managers, hosting teams, and technical support staff who need to protect email delivery, filter outbound spam, and maintain sender reputation. Business owners, founders, and executives benefit from reliable transactional email operations, while developers use it to support website, application, and customer communication workflows. Answer based on 23 reviews Overview ### What company size and specific industries is MailChannels built for? MailChannels is designed for web hosting providers of any size, especially organizations with security and abuse teams that monitor outgoing mail traffic for issues. It is aimed at the web hosting sector rather than broad general business use, supporting teams responsible for email security and abuse detection. Features and Usability ### What are the key features of MailChannels? MailChannels offers API access, email routing, and queue management for message handling, plus email filtering, monitoring, and real-time monitoring. Security and control features include anti spam, anti virus, phishing protection, anomaly/malware detection, encryption, policy management, allow/block lists, whitelisting/blacklisting, reporting/analytics, and alerts/escalation. Pricing ### How much does it cost and what fees or limitations are included? MailChannels starts at $79.99 per month for the Starter plan, which includes 1 console user, ticket support, unlimited outbound domains, and no overage fees. Standard costs $449.99 per month plus $1.50 per thousand additional emails, while Professional is $999.99 per month plus $1 per thousand. A free trial is available. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does MailChannels integrate with? MailChannels connects natively to Cloudflare Workers, Plesk, SMTP, and cPanel & WHM. These integrations cover web infrastructure, hosting control panels, and email delivery setups, giving MailChannels compatibility across common server and site management environments. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does MailChannels offer? MailChannels provides live online training sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing access to product details. Getting Started and Support ### What customer support options does MailChannels offer? MailChannels provides email/help desk, a knowledge base, and 24/7 live rep support. Users describe support as helpful overall, with FAQ and help pages resolving issues quickly, though some report slower ticket replies at times and longer waits before problems are handled. Answer based on 2 reviews ## Features AI summary Based on 489 Anti-spam reviews Capterra data shows that buyers of anti-spam software rank the following features as their top priorities: - **Spam Blocker** (**58%** of reviewers rated this feature as critical) - **Spam Detection** (**54%**) - **Allow/Block List** (**42%**) MailChannels supports all three of the features reviewers rate highest: **Spam Blocker**, **Spam Detection**, and **Allow/Block List**. Together, these capabilities help businesses reduce unwanted email, catch suspicious messages before they reach inboxes, and control which senders are approved or denied, allowing teams to maintain cleaner inboxes and protect day-to-day communication. Spam Blocker 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Spam Detection 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Detect spam, BOT, or invalid email addresses Spam Quarantine 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Phishing Protection 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Identify phishing emails Allow/Block List 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Lists of domains/addresses that are allowed / rejected Email Routing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Route emails to multiple servers MailChannels 25 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Allow/Block List: Lists of domains/addresses that are allowed / rejected - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Routing: Route emails to multiple servers - Encryption: Convert data into a code for security - Filtering: Find & retrieve relevant data or documents - Fraud Detection: Identify and prevent suspicious activity - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Phishing Protection: Identify phishing emails - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Risk Assessment: Initiate collection and analysis of known risks - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 4.6 (23) 4.6 Based on 23 reviews ## Pricing Value for money 4.4 (23) Free Trial [View pricing plan details](https://www.capterra.com/p/162308/MailChannels/pricing/) Starter $79.99 Other,Per Month It includes: - 1 Console User - No Overage Fees - Ticket Support - Unlimited Outbound Domains Standard $449.99 Other,Per Month It includes: - 3 Console Users - Hacked User and Site Alerts - Ticket Support - Unlimited Outbound Domains Professional $999.99 Other,Per Month It includes: - 10 Console Users - Dedicated Account Manager - Hacked User and Site Alerts - Priority Ticket Support - Unlimited Outbound Domains High Volume Contact Vendor for Pricing It includes: - Ability to Host Mailchannels on Your Hardware - Dedicated Account Manager - Hacked User and Site Alerts - Priority Ticket & Phone Support - Technical Integration Setup With Our Solution Engineers - Unlimited Console Users - Unlimited Outbound Domains Value for money 4.4 (23) 4.4 Based on 23 reviews ## Integrations [ cPanel & WHM](https://www.capterra.com/p/165247/WHM/)[ Plesk](https://www.capterra.com/p/154482/Plesk/)[ SMTP](https://www.capterra.com/p/180513/SMTP/)[ Cloudflare Workers](https://www.capterra.com/p/234126/Cloudflare-Workers/) ## Support, customer service and training options Customer Service 4.5 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (23) 4.5 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(20) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Kerwin F. IT Manager Religious Institutions ### "Blocks legitimate messages" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 16, 2025 Terrible. No real help from customer service. They specify our emails must meet ridiculous things that prevent good communications. I recommend staying away from this service. Pros I do not like anything about this terrible service. It doesn’t protect me but instead prevents mt from sending emails to others within the organization. Cons It prevents legitimate email from being delivered to others within our organization. The filtering process is terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Aljune D. Technical Aide Government Relations ### ""Spam no more!!"" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 16, 2022 This mailchannels really great because it relay service providing outbound spam filtering, IP blocklist protection, and compromised account detection. With the aid of web scripts, application exploits, and stolen email accounts that are exploited for bulk mailing, MailChannels has been built to automatically detect email abuse. Pros Chat is fully linked with MailChannels, and any problems are promptly reported to us. Alerts, along with Statistics, operate without a hitch. As long as it's legitimate, MailChannels Cloud is a necessity-have service for any Webhosting firm, startup, mobile app, or really any use, as long as your email will reach the inbox as promised. We have tested all comparable providers, but we decided to continue with MailChannels because of the improvements, email delivery, effective outbound SPAM filtering, and a crew available to assist us anytime we need it. We are extremely happy with using MailChannels and allowing our sizable customer base to do the same. Cons Absolutely no complaints; it delivers on its promises, and we have encountered no issues as a result. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK Himanshu K. Software Developer -AI/ML Computer Software ### "One of the best anti-spam protection tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2022 Pros MailChannels provides an advance feature set for anti-spam protection for our email server. Cons MailChannels would be definitely a perfect solution if there were a better pricing plan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YH yaniv H. CEO Internet ### "mail channels change my daily routine" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2019 very good and lovely team and software Pros it free me from the care to spam/ spam content/ spam sever and let me to concentrate in my job. Cons the mail channels don't have enough customize options. (like error messages, notification and so on). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alfio M. Network manager Military ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2019 10 of 10, excellent costumer service, very good support. Pros This software is very easy to use, very helpfully when you have a mail server hosted in your company, you can avoid to be blacklisted. Cons For Zimbra server a more clear guide, just that cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Digin D. Software Engineer Computer & Network Security ### "Most reliable spam fighter" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 30, 2019 Pros Tracking emails and checking their status. Cons User experience can be improved and made better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Daniel H. CEO / Founding Partner Information Technology and Services ### "MailChannels has made our email reputation management a piece of pie" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 16, 2019 Pros For both inbound and outbound email management the setup is easy, and then keeping everything in track is simple too with easy to understand logs and settings. Cons Occasionally I have wished that this could make my Coffee for me, but not really. The software could use an end user portal for both email directions. Reasons for choosing MailChannels simplicity and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Luis Sanchez G. SR Information Technology and Services ### "Great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2019 Since I met him, he seemed like an incredible service, they have a great support, they help you even if there is a problem on your server. They are very friendly and their software is the best on the market. Pros is an easy-to-install service. - Very good support, fast and very good to solve any problem. -a software that delivers what it promises. - your emails will reach the inbox and inbox. Cons Price. other plans Maybe they should have smaller plans. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John M. President Online Media ### "Blacklist Problem Solved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2019 We have had Mailchannels for over a year and have not gotten on any blacklists since. Before we were on Mailchannels our mail servers were getting blacklisted frequently. One of the best investment we have ever made as a web host. Completely satisfied and would recommend it to everyone. Pros We host hundreds of web sites and we were frequently getting blacklisted, mostly because various customers emails were hijacked by spammers. Our data center recommended Mailchannels and we decided to give it a try. That was well over a year ago, and we have not gotten blacklisted at all since and we are notified anytime one of our customers accounts start spamming. Cons No complaints at all, it does everything it promised and have had zero problems because of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA DAVID A. CEO Computer Networking ### "my live change" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 Pros you know the moment when a user start to send spam and can control him is the difference between sleep and not Cons nothing all is fine... maybe can block certain users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162308/MailChannels/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.