# Smallchat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smallchat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/162330/Smallchat

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# 

 Smallchat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Smallchat

## What is Smallchat?

An easy to use Slack integration for chatting with visitors to your site.

## What is Smallchat used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19.99

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Smallchat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://small.chat&name=Smallchat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smallchat

5.0 (1)

VS.

[### Online Live Chat](https://www.capterra.com/p/140387/Online-Live-Chat/)

[4.8 (4)](https://www.capterra.com/p/140387/Online-Live-Chat/#reviews)

Starting Price

$19.99

Per Feature, Per Month

Starting Price

$4.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

5.0 (4)

Value For Money

5.0 (1)

Value For Money

5.0 (3)

Customer Service

5.0 (1)

Customer Service

4.3 (3)

## Smallchat alternatives

Highest Rated

[SwiftSales](https://www.capterra.com/p/204413/Swift-Chat/)

[5.0 (2)](https://www.capterra.com/p/204413/Swift-Chat/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/204413/Swift-Chat/)

[Click2Magic](https://www.capterra.com/p/266199/Click2Magic/)

[5.0 (1)](https://www.capterra.com/p/266199/Click2Magic/#reviews)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/266199/Click2Magic/)

[Live Help Messenger](https://www.capterra.com/p/127270/Live-Help-Messenger/)

[1.7 (3)](https://www.capterra.com/p/127270/Live-Help-Messenger/#reviews)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/127270/Live-Help-Messenger/)

[TalkJS](https://www.capterra.com/p/166730/TalkJS/)

[4.0 (1)](https://www.capterra.com/p/166730/TalkJS/#reviews)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166730/TalkJS/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Autoresponders

Create and automatically send premade copy in response to customer messages

Customizable Branding

Add customized logos and colors to align with company branding

Mobile Access

Access software remotely via mobile devices

Offline Form

Form to collect visitor contact information when live chat isn't available

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Smallchat 6 features

Create and automatically send premade copy in response to customer messages

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Form to collect visitor contact information when live chat isn't available

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Basic

$19.99

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Co-Founder

### "Now using smallchat after going through a few other products!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2018

A simple, easy to implement chat service for customers!

Pros

We finally settled on smallchat after going through a few other chat applications. We really liked the ease of installation plus the Slack integration which is key to us. We've been able to adjust settings to our liking (example - show chat option to logged in users only) which is nice.

Cons

As far as I know, conversation histories are only tracked on our slack channel. However, I haven't logged into our smallchat admin panel in a while to see if there is another source somewhere so I could be mistaken. Otherwise, I have no other issues with this app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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