--- title: "BookingKoala Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookingKoala Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/162331/BookingKoala/" page_type: "product" language: "en" --- # BookingKoala Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BookingKoala ## What is BookingKoala? Online booking solution for the service industry. Features include, bookings forms, an admin dashboard, provider dashboard, smart scheduling, customer dashboard, referrals, coupon management, themes, rating system, system logs, mobile apps and much more. ## What is BookingKoala used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price $27 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BookingKoala?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bookingkoala.com/&name=BookingKoala) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookingKoala 4.9 (44) VS. [4.6 (1,471)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $27 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (44) Ease Of Use 4.6 (4,112) Value For Money 4.9 (43) Value For Money 4.4 (2,770) Customer Service 4.9 (43) Customer Service 4.6 (2,334) ## BookingKoala alternatives Highest Rated [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162331/BookingKoala/alternatives/) ## FAQs about BookingKoala Overview ### Which roles and teams benefit most from BookingKoala? BookingKoala is most used by business owners, founders, CEOs, and operations managers running service-based companies. These leaders use it to automate online booking, scheduling, payments, and customer communication, while front-office and service teams rely on it to manage appointments, dispatch jobs, and keep daily operations organized. Answer based on 44 reviews Overview ### What company size and specific industries is BookingKoala built for? BookingKoala is designed for new startups and companies of varying sizes that want to increase sales or save time and money. The vendor description does not name specific industries, so the target audience appears to be general businesses looking for a tool to support growth and efficiency. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of BookingKoala? BookingKoala offers appointment scheduling, online booking, automated scheduling, and calendar management for service appointments and recurring appointments. It also includes CRM, client profiles, billing and invoicing, payment processing, reminders, notifications, and reporting & statistics, plus staff scheduling, workflow management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? BookingKoala starts at $27 per month for the Starter plan, and it includes a free 14-day trial. The Growing plan costs $57 per month, while Premium starts at $197 per month for 50 providers and 50 GB of storage and rises to $597 per month at 150 providers and 150 GB. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does BookingKoala integrate with? BookingKoala integrates with 8 third-party tools, including communication and scheduling apps like Gmail, Google Calendar, and Slack, plus marketing and finance platforms such as ActiveCampaign, Mailchimp, QuickBooks Online, and Wave. It also connects with Zapier for broader app connectivity. Getting Started and Support ### What training and onboarding options does BookingKoala offer? BookingKoala provides webinars, documentation, and videos for training and onboarding. Webinars support live, guided instruction, documentation offers written reference for setup and feature review, and videos provide visual walkthroughs that users can consult for self-paced learning and support. Getting Started and Support ### What customer support options does BookingKoala offer? BookingKoala provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Reviewers describe support as quick, helpful, and prompt, with same-day callbacks in some cases. Users also say the team helps with setup and fixes issues quickly, though the platform can take time to learn. Answer based on 7 reviews ## Features AI summary Based on 16,719 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) BookingKoala supports all three features that reviewers consider most important: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to manage scheduling more efficiently and reduce conflicts. Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Confirmations/Reminders 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Recurring Appointments 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Billing & Invoicing 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Database 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. BookingKoala 80 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Certification Tracking: Maintain personal certifications/qualifications - Claims Management: Process of submitting and following up on claims with insurance companies - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Exercise Library: Database of frequently used, popular workout routines - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - Fleet Management: Management of commercial motor vehicles for work-related purposes - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Local Moves: Moves that do not cross state or country borders - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Military/GSA Moves: Moves designated for Military personnel - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Storage Management: Store items for a designated period of time - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (44) 4.9 Based on 44 reviews ## Pricing Value for money 4.9 (43) Free Trial [View pricing plan details](https://www.capterra.com/p/162331/BookingKoala/pricing/) Starter $27.00 Flat Rate,Per Month It includes: - 5 Providers or 5 GB - Advanced Theme Builder - Booking Forms and Customization - Leads - Mobile Access - Smart Scheduling - Your Own Domain Growing $57.00 Flat Rate,Per Month It includes: - 15 Providers or 15 GB - Advanced Reports - Advanced Theme Builder - Booking Forms and Customization - Gift Cards - GPS and Clocking in/Out - Leads - Mobile Access - Prospects - Referral and Rating System - Smart Scheduling - Your Own Domain Premium $197.00 Flat Rate,Per Month It includes: - Advanced Reports - Advanced Theme Builder - Booking Forms and Customization - Campaigns - Daily Discounts - Gift Cards - GPS and Clocking in/Out - Leads - Mobile Access - Multilingual - Multi-Step Forms - Prospects - Referral and Rating System - Smart Scheduling - Your Own Domain Value for money 4.9 (43) 4.9 Based on 43 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Wave](https://www.capterra.com/p/178021/Wave-Apps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (43) 4.9 Based on 43 reviews ## User reviews Overall rating 4.9 Based on 44 reviews Filter by rating 5(41) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User CEO Staffing and Recruiting ### "BookingKoala wins on customization and EASY booking!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 2, 2025 My overall experience with BookingKoala is that I do think it is a valuable tool in the marketplace. Pros I liked the ability for customers to book cleanings based on an overall grand scheme of the work needed and custom capabilities. Cons I did not like how difficult it was to set up on the back end. It is very time consuming and difficult for the average person to figure out how to do. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) I wanted to try something different and heard good things about Booking Koala. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing BookingKoala It was cheaper and easy to set up with a free trial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Simone S. MANAGER Leisure, Travel & Tourism ### "Uno schifo" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 4, 2025 Prende e non prende prenotazioni, non funziona la ricerca operatore Pros Di base un buon sistema peccato non funzioni nulla. Uno schifo ed in più paghiamo anche un abbonamento caro Cons Assistenza inesistente non rispondono non sistemano và a singhiozzi Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OB Olivia B. FOA Medical Practice ### "Optimis Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2024 My overall experience has been amazing, it has provided me with the ability to schedule appointments for patients in a timely manner every day. Pros I love how simple it is to book an appointment outside of our clinic for physical therapy patients. Cons I have not encountered anything within the service provided that I dislike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK James K. House Cleaning Service Individual & Family Services ### "Best in the game!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2023 I started my little cleaning company with zero prior experience and had a ton of questions. BK's support staff is as good as it gets, quick responses and if I called and left a VM they would call me back the same day and often straight away including weekends and evenings. Pros The platform took a little while to get comfortable around but the support team is fantastic and held my hand throughout the process. Cons Nada.. love these guys! Would highly recommend. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Javier M. Managing Director Hospitality ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2023 Pros Great product and great customer service. They're always looking for improvements that need to be made which is a plus! Cons Sending data to Quickbooks isn't the best. Would love if price was split between service and sales tax. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Meranda A. Owner Facilities Services ### "Best company I know " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2023 Pros Will highly recommend booking koala to anyone. Very helpful and response is phenomenal! Cons I like everything about booking koala . Switched from [Wiz](https://www.capterra.com/p/237703/WIZ/) Wix isn’t easy to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mark L. Owner Chemicals ### "You need to be an IT specialist to setup website and account" 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 12, 2022 Diaster Pros Nothing about the program is easy to setup. Cons EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup. NOT USER FRIENDLY IN THE LEAST. NO LIVE SUPPORT> Alternatives considered [Automaid](https://www.capterra.com/p/149364/Launch27/) Reasons for choosing BookingKoala I just switched to Launch 27 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Chris S. Owner Individual & Family Services ### "Quick support, dev team, and good community." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 21, 2022 Have been using them for a few months in my cleaning company and they have been fantastic. Quick support, quick dev team pushing new features, and a solid community. Pros How versatile it is at different company sizes. It is a software you can really grow with. Cons The initial setup was tough and took a long time. There are so many features and settings that at first it is a little overwhelming. Switched from [Automaid](https://www.capterra.com/p/149364/Launch27/) Degradation in quality of the product, forcing users to use their own payment processor, and lack of continued quality support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patrick M. CEO Consumer Services ### "Great Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2020 Pros Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far. It will save us a lot of time managing bookings. Cons Haven't found anything I dislike. It's a great software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2020 Hi Patrick, Thank you so much for the kind words! MZ Michael Z. CEO Environmental Services ### "Convenient and easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2019 Pros Been using to help customers manage bookings online for service visits Cons None so far. Support is responsive and the software hasn’t had any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2019 Hi Michael, Thank you so much for taking the time to leave us a review and we would like to thank you for being a valued member of BookingKoala! [View all Reviews](https://www.capterra.com/p/162331/BookingKoala/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jobber vs BookingKoala](https://www.capterra.com/compare/127994-162331/Jobber-vs-BookingKoala) [Housecall Pro vs BookingKoala](https://www.capterra.com/compare/140363-162331/HouseCall-Pro-vs-BookingKoala)