BookingKoala

BookingKoala

5 / 5 32 reviews

Who Uses This Software?

New start ups and companies who want to increase their sales or save time and money.


Average Ratings

32 Reviews
Value Ease
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Pricing Details
    Free Forever Plan available. Next level plan starts at $29 per month.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BookingKoala
  • www.bookingkoala.com/
  • Founded 2017
  • United States

About BookingKoala

Online booking solution for the service industry. Features include, bookings forms, an admin dashboard, provider dashboard, smart scheduling, customer dashboard, referrals, coupon management, themes, rating system, system logs, mobile apps and much more.


BookingKoala Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Claims Management
  • Customer Management
  • Dispatch Management
  • Employee Management
  • Fleet Management
  • International Moves
  • Interstate Moves
  • Job Management
  • Lead Management
  • Local Moves
  • LTL / Shared Truckload
  • Military / GSA Moves
  • Quotes / Estimates
  • Storage Management
  • Work Order Management
  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Billing & Invoicing
  • Certification Tracking
  • Client Management
  • Commission Management
  • Exercise Library
  • Fitness Plan
  • Nutrition Program
  • Online Store
  • Wellness Plans
  • Appointment Reminders
  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Commission Management
  • Inventory Management
  • Mobile Grooming
  • Point of Sale (POS)
  • Recurring Appointments
  • Services List
  • Staff Management
  • Billing & Invoicing
  • Client Management
  • Credit Card Processing
  • Customer Portal
  • GPS Check-in / Check-out
  • Key Management
  • Recurring Appointments
  • Scheduling
  • Staff Management
  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Dispatch Management
  • Dock Management
  • Exception Alerts
  • Gate/Access Control
  • Maintenance Management
  • Seal Management
  • Task Management
  • Trailer Management
  • Workflow Management

BookingKoala Reviews Recently Reviewed!


Best moving service software hands down

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala.

From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons: I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Overall: I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Vendor Response

by BookingKoala on May 29, 2018

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

BookingKoala gave my cleaning service the JOLT it needed

Aug 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before!

Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings.

The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons: I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Overall: I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

I never thought I needed something like this but I do and its awesome

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being someone who is not that computer savvy I didn't know what I wanted or better yet needed but when I received an email from BookingKoala I checked them out and tested it out. All of their features were great even for my nail salon. I seriously love the reports section and being able to break things down by week. This made everything a breeze.

Cons: Now again being someone who is not computer savvy this made it a little hard for me just because I didn't know what to do but the customer service people helped me out and it was great. Installing the code on my site was only the real issue I had but after that there is nothing I can say bad about this company.

Vendor Response

by BookingKoala on March 13, 2018

Allison, thank you very much for your feedback. If you ever need anything, our customer service team is always here to help! We are working 24/7 to help out.

I will never switch from BK to any other software.

Jul 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so loaded with features and functions that I have been dreaming about for my cleaning business. The amounts of things I can do all within one place is amazing.

For instance if one of my providers is going on vacation for 2 weeks I can deactivate their account and they will not be allowed to be booked for jobs but all their information and job history will still be there. Then when they come back all I do is click one button and they are reactivated!

Cons: There are a few little things here and there that bug me like little bugs but those usually get fixed within 48 hours so I cant really complain about that. I would also love it if the Themes were already out but those are coming soon so again I cant really complain there either.

Vendor Response

by BookingKoala on July 24, 2018

Laura, thank you for the review. Since we just launched last month we are still finding few bugs here and there but soon these all will be resolved!

We are also super excited for the themes!

Really makes life a lot easier

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Bookingkoala has made themselves a software that business owners like myself can take back control of their lives. What I like most about this is probably the software as a whole. It has help me reduce office staff while also reducing the mistakes and overlap that was done manually. On top of reducing the office staff I am saving tons more money to implement into marketing. There is also a neat section within bookingkoala for marketing! Also the reports section can show you what you have done in various aspects of your business and you can change the variables to see how it has progressed over time.

Cons: There is only one thing that I have a quarrel about, is that I did not have this software years ago!

Vendor Response

by BookingKoala on April 10, 2018

Molly, thank you for such awesome review!

First time software user and I can't believe I was wasting my time without one

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There are so many options on BookingKoala that make running your business so much easier and less stressful. With options like referral reports, coupons, and an in-depth rating system this really takes everything over the top. It's also made so user friendly that it doesn't take a long time to figure out what you're doing. Two thumbs up!

Cons: This is not something to do with the software as much as it is with my business, getting my employees and independent contractors to try out the software took a little convincing.

Vendor Response

by BookingKoala on January 31, 2018

Lucy, we are so excited that you tried out service and you love it! Glad to have you onboard.

My life and business are way better now that I have found them

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Knowing that this software came built by a cleaning company made it that much easier for me to give them a try, the smart scheduling, the reports, the dispatch to my cleaners and their accounts is fantastic.

I did have a little worry about using them but knowing that they were there all the time with customer support made my anxiety go away (after a few days).

Cons: The point that if you dont use some options they cant be taken away is something I wish could happen but I completely understand that I may be a special case and know they cant change their ways for one customer.

Vendor Response

by BookingKoala on May 22, 2018

Anna, we appreciate you taking the time to review BookingKoala.

BookingKoala really makes everything simple

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The smart scheduling is very cool and advanced, I don't need to be calling my guys whenever we pick up a new job. Sometimes they call me asking about a job before I even see it on the schedule which brings em to my next point about Provider login. Them having an account where they can see everything is pretty cool.

Cons: I've been trying to use everything in the system to help my business grow faster and there are some things Im still trying to learn, so what Im trying to say is that there is so much to learn.

Vendor Response

by BookingKoala on June 06, 2018

Benjamin, the software comes with a lot of features but in time they will all sink in! Thank you for your feedback, we appreciate it.

You guys made great software!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software has tons of features that make my life and business much easier to manage. My favorite tool or part of the software will have to be the smart scheduling. I used Google calenders and I hate when the appointments overlap, here they do not. The unassigned booking folder is great as well! Awesome stuff!

Cons: There are so many options in this software that it made me take a while to learn everything. But after I learnt everything it made working so much easier.

Vendor Response

by BookingKoala on March 28, 2018

Thank you Amal for the great feedback. You were a great help during our beta stages and we cant wait to roll this software out to the public!

This software is a next level game changer.

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW! Everything from the reports, to the provider login is all outstanding. There are several versions from a FREE option to multiple paid options. I will never stop using BookingKoala!

Overall: Less phone calls from customers, less problems and mistakes to deal with which equals less headaches.

Vendor Response

by BookingKoala on November 06, 2017

Thank you for the review Mark. Glad to see you love BookingKoala as much as we do.

I seriously can't get enough of it!

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap. This is great for anyone who has issues in scheduling overlaps.

Cons: There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly. Other than that I can't say its got many cons.

Vendor Response

by BookingKoala on April 09, 2018

Thank you Zacharia for the review. The smart scheduling is something we wanted to perfect for quick scheduling to save time and headaches.

I think this is great for business and all business owners to use

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: -Scheduling feature

-Marketing features like coupons, gift cards, and more

-Reports feature, this is great you can see all reports you need to grow

-Provider login and customer login

Cons: -All the features took time to learn to use after this everything was good

-Creating store was tricky to learn but they helped so it was fine

Overall: Makes business easy

Vendor Response

by BookingKoala on February 28, 2018

Hi there Petar, Thank you for your kind review. We appreciate it.

I love everything about BookingKoala!

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the functions and features are seriously awesome!

-Coupons and gift cards

-Scheduling

-System logs

Everything in the software is so user friendly and so well put together.

Cons: The only thing I can say that I mind about is the price but every time I use it it makes me care less about it.

Vendor Response

by BookingKoala on February 22, 2018

Stanley, we love the fact that you love the software so much. We hope to see awesome growth in your business. Cheers!

AWESOME!

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my providers and my office staff have logins to the software. The fact that everyone gets their own accounts makes things so simple!

Cons: It took me a while to figure out how to navigate through all the pages but that is standard when it comes to a new software.

Overall: It automates literally everything!

Vendor Response

by BookingKoala on November 23, 2017

Happy to hear that you are enjoying the software. Thank you for the review and Happy Thanksgiving to you, your team and family.

The cleaning industry really needed this

Apr 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reports, Unassigned folder, Smart Scheduling, Marketing, and pretty much everything else. I am not sure if I can stick to just a few.

Cons: Seeing other peoples reviews I would have to agree with two things, #1 not having it sooner, and #2 setting up all my clients (but the support team helped with this).

Overall: I benefitted from the reports section most! I could see detailed reports on pretty much anything.

Vendor Response

by BookingKoala on May 14, 2018

Kenny, thanks so much for the review.

An all in one for your business

Dec 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The multi location is a huge feature when it comes to this software. You can set up all your locations and staff under one place. I love it.

Cons: The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

Vendor Response

by BookingKoala on January 08, 2018

Simon, thank you for the review. We appreciate it and if you ever need help figuring something out, we are here to help!

BookingKoala is very outstanding

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like most about this software is that I can use it all over my business. I can have my workers sign in and I can see how they are doing. Also I like how I can see reports of everything whenever I need to. This makes working on business very simple and easy. Great product.

Vendor Response

by BookingKoala on January 25, 2018

Slavo, thank you for the review. We also love the reports part! It makes life much easier.

Capterra-loader

Outstanding software

Oct 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am not sure if I can pick just one thing. I would have to say the reports or the rating system are some of the best options! Everything is simply great. BookingKoala is simply a great software and I will continue using it for as long as possible.

Vendor Response

by BookingKoala on November 06, 2017

Yes Kris, the rating feature and the reporting section are definitely 2 awesome features. Thank you for leaving us a review.

Capterra-loader

Tremendous software that I can't believe has not been thought of before

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that people are able to view different packages online before choosing which one they want to purchase.

Cons: The forms are something that you need to get used to putting together but after that everything is a breeze!

Vendor Response

by BookingKoala on November 14, 2017

Let us know if you need help putting anything together. We are trying to make everything as perfect as possible for our customers.

Capterra-loader

Fantastic

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me the reminders are a great tool to have especially when trying to juggle multiple appointments daily.

Cons: I am slow to learn technology so it did take me some time getting used to it, but after I figured it out it was simple.

Vendor Response

by BookingKoala on November 28, 2017

Roberta, thank you for taking the time to write this review for us. We are glad you like BookingKoala.

It's a life saver!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the option that walkers will have their own section to sign in and see any jobs they have coming up.

Cons: The reports section is a little much to figure out in the beginning but after a while you get used to it.

Vendor Response

by BookingKoala on January 24, 2018

Thank you for your review Chelsea. If you need any help don't hesitate to email us or live chat us.

Wish I had this sooner

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Smart Scheduling is the best part of the software, there are no over lapping times, I dont have to worry about canceling appointments and rescheduling them on another day.

Cons: There are some things that take time to learn and understand but once that is done you just forget about them.

Vendor Response

by BookingKoala on April 02, 2018

Thank you for the feedback Lester.

I love using this software

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think that the reports section is my favorite part because I can check and compare different days or weeks and see where I did better for many different aspects.

Cons: The software is very big and there are times where I find myself getting lost when I need to make a change.

Vendor Response

by BookingKoala on July 02, 2018

Thank you Bailey for the review! Don't forget about our Help Center if you ever need instant help.

I never had an experience like this before!

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The whole software! I love absolutely everything about Bookingkoala and how this has changed my business forever!

Cons: There is nothing I can say that I don't like about the software. This hits the nail on the he'd with everything I need and want for my business!

Vendor Response

by BookingKoala on May 01, 2018

Thank you Henry for helping us out with the beta version. We are almost ready to go with the most updated version. Cheers!

Never need to use any other software!

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: In no particular order these are my favorite things

-Smart Scheduling

-Reports

-Unassigned Folder

-Marketing Section

Cons: In no particular order my least favorite things

-Not having this software sooner so I could grow my business faster

Vendor Response

by BookingKoala on May 09, 2018

Thank you Jamie for the review. We appreciate it!

I love it and what I can do with it. I can do so much more with my business.

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -Easy to use

-So many options/features; online booking, online scheduling, ratings, and MORE!

-Everyone gets a login

-Helps with everything

Vendor Response

by BookingKoala on February 09, 2018

Chloe, thank you so much for the review. Our launch is nearing and we cant wait for you to try out the final version.

Makes going to work a lot less stressful

Aug 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The various amounts of features makes this software a steal for what they are charging.

Cons: There were a few little glitches here and there the first week but when I sent them in the support team had them fixed basically right away.

Capterra-loader

Businesses will be BOOMING after using this!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is so much to this software that makes it great there is not something to really pinpoint. The provider logins are very very cool!

Overall: A lot of knowledge about my business I didn't know.

Vendor Response

by BookingKoala on November 14, 2017

Thank you for the review Remus!

I believe this will change the whole service industry.

Oct 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am one of the beta testers that was selected by BookingKoala and Filip Boksa the CEO to test the product and compare it to others out there. To keep it short this is literally the Shopify of the service industry and nothing else compares to BookingKoala when it comes to growing a service business PLUS its FREE when you're just starting out. Cant be beat.

Vendor Response

by BookingKoala on October 25, 2017

Olivia, thank you so much for the kind words. We are working hard to make BookingKoala the go to software for all service type businesses and we want to help as many entrepreneurs launch their businesses using BookingKoala. Glad you see the big picture and again thanks for the review!

Capterra-loader

This is something really awesome

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I would have to say that the provider login is the best part. I no longer have to call or create schedules.

Vendor Response

by BookingKoala on November 06, 2017

Thank you for the awesome feedback about the provider dashboard Holly. We appreciate your review.

Capterra-loader

I simply love it

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have to say that the sms and email notifications are probably one of my favorite parts of the software.

Vendor Response

by BookingKoala on November 14, 2017

It definitely saves hours manually sending out those reminders! Thank you for the review Lincoln.

Very well made

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Various functions make this software very enjoyable. The way that everything your business needs on one dashboard is just fantastic.

Vendor Response

by BookingKoala on December 12, 2017

Thank you Scott for the review!