--- title: "BookingKoala Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookingKoala Software - reviews, pricing plans, popular comparisons to other Scheduling products and more." source_url: "https://www.capterra.com/p/162331/BookingKoala/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # BookingKoala Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BookingKoala ## What is BookingKoala? Online booking solution for the service industry. Features include, bookings forms, an admin dashboard, provider dashboard, smart scheduling, customer dashboard, referrals, coupon management, themes, rating system, system logs, mobile apps and much more. ## What is BookingKoala used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price $27 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BookingKoala?[Manage this product listing](https://www.g2.com/products/bookingkoala/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookingKoala 4.9 (44) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $27 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (44) Ease Of Use 4.6 (4,150) Value For Money 4.9 (43) Value For Money 4.4 (2,805) Customer Service 4.9 (43) Customer Service 4.6 (2,368) ## BookingKoala alternatives Highest Rated [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (3,690)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162331/BookingKoala/alternatives/) ## FAQs about BookingKoala Overview ### Which roles and teams benefit most from BookingKoala? BookingKoala is most used by business owners, founders, and CEOs running service-based companies. They use it to manage online bookings, assign jobs, schedule staff, process payments, and track daily operations. Managers and cleaning service teams benefit from centralized calendars and customer details that support appointment coordination and field-work delivery. Answer based on 44 reviews Overview ### What company size and specific industries is BookingKoala built for? BookingKoala is designed for new startups and small to mid-sized companies that want to increase sales or save time and money. The description does not name specific industries, so its target audience appears to be general businesses looking for a practical way to manage growth and reduce operating costs. Features and Usability ### What are the key features of BookingKoala? BookingKoala offers appointment scheduling, automated scheduling, booking management, and real-time availability management for service appointments. It also includes client management, CRM, customer portals, reminders and notifications, billing and invoicing, credit card processing, online payments, reporting, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? BookingKoala starts at $27 per month for the Starter plan, which includes a free 14-day trial. The Growing plan is $57 per month, and Premium starts at $197 per month for 50 providers and 50 GB storage, rising to $597 per month at 150 providers and 150 GB storage. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does BookingKoala integrate with? BookingKoala integrates with 8 third-party tools for email, scheduling, accounting, and team communication, including ActiveCampaign, Gmail, Google Calendar, Mailchimp, QuickBooks Online, Slack, Wave, and Zapier. Getting Started and Support ### What training and onboarding options does BookingKoala offer? BookingKoala provides webinars, documentation, and videos for teams getting started. Webinars support live instruction and questions, documentation offers written reference material, and videos provide visual guidance for reviewing setup steps and product features at a self-paced level. Getting Started and Support ### What customer support options does BookingKoala offer? BookingKoala provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as quick, helpful, and prompt, with same-day callbacks and fast fixes for setup questions and small glitches. Some also mention guidance during onboarding and early use. Answer based on 7 reviews ## Features AI summary Based on 16,930 Scheduling reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) BookingKoala supports all three of the features reviewers rate most highly: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to manage scheduling operations more efficiently and reduce conflicts. Mobile Access 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Recurring Appointments 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Billing & Invoicing 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Database 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. BookingKoala 80 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Certification Tracking: Maintain personal certifications/qualifications - Claims Management: Process of submitting and following up on claims with insurance companies - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Management: Manage sending personnel and resources to a site as needed - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Exercise Library: Database of frequently used, popular workout routines - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - Fleet Management: Management of commercial motor vehicles for work-related purposes - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Local Moves: Moves that do not cross state or country borders - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Military/GSA Moves: Moves designated for Military personnel - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multi-Location: Manage and support multiple locations - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Catalog: Database containing accurate and up-to-date information on all operational services - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Storage Management: Store items for a designated period of time - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (44) 4.9 Based on 44 reviews ## Pricing Value for money 4.9 (43) Free Trial [View pricing plan details](https://www.capterra.com/p/162331/BookingKoala/pricing/) Starter $27.00 Flat Rate,Per Month It includes: - 5 Providers or 5 GB - Advanced Theme Builder - Booking Forms and Customization - Leads - Mobile Access - Smart Scheduling - Your Own Domain Growing $57.00 Flat Rate,Per Month It includes: - 15 Providers or 15 GB - Advanced Reports - Advanced Theme Builder - Booking Forms and Customization - Gift Cards - GPS and Clocking in/Out - Leads - Mobile Access - Prospects - Referral and Rating System - Smart Scheduling - Your Own Domain Premium $197.00 Flat Rate,Per Month It includes: - Advanced Reports - Advanced Theme Builder - Booking Forms and Customization - Campaigns - Daily Discounts - Gift Cards - GPS and Clocking in/Out - Leads - Mobile Access - Multilingual - Multi-Step Forms - Prospects - Referral and Rating System - Smart Scheduling - Your Own Domain Value for money 4.9 (43) 4.9 Based on 43 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Wave](https://www.capterra.com/p/178021/Wave-Apps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (43) 4.9 Based on 43 reviews ## User reviews Overall rating 4.9 Based on 44 reviews Filter by rating Counts reflect reviews available in this feed. 5(41) 4(2) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer CEO Used the software for: Less than 1 year ### "BookingKoala wins on customization and EASY booking!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 2, 2025 My overall experience with BookingKoala is that I do think it is a valuable tool in the marketplace. Pros I liked the ability for customers to book cleanings based on an overall grand scheme of the work needed and custom capabilities. Cons I did not like how difficult it was to set up on the back end. It is very time consuming and difficult for the average person to figure out how to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Simon B. Independent Business Owner Used the software for: Less than 1 year ### "An all in one for your business" 5.0 January 8, 2018 Pros The multi location is a huge feature when it comes to this software. You can set up all your locations and staff under one place. I love it. Cons The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Javier M. Managing Director Used the software for: Less than 1 year ### "Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2023 Pros Great product and great customer service. They're always looking for improvements that need to be made which is a plus! Cons Sending data to Quickbooks isn't the best. Would love if price was split between service and sales tax. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "You need to be an IT specialist to setup website and account" 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 20, 2022 Diaster Pros Nothing about the program is easy to setup. Cons EXTREMELY DIFFICULT TO NAVIGATE. You need to be an computer programer to setup. NOT USER FRIENDLY IN THE LEAST. NO LIVE SUPPORT> Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Best company I know " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2023 Pros Will highly recommend booking koala to anyone. Very helpful and response is phenomenal! Cons I like everything about booking koala . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Faith B. Business Owner Used the software for: Less than 1 year ### "Best moving service software hands down" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2018 I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side. Pros I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala. From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit. Cons I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "BookingKoala gave my cleaning service the JOLT it needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2018 I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there. Pros The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before! Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings. The customer and provider logins are so so so nice and all my customers compliment us because of it. Cons I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer FOA Used the software for: Less than 1 year ### "Optimis Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2024 My overall experience has been amazing, it has provided me with the ability to schedule appointments for patients in a timely manner every day. Pros I love how simple it is to book an appointment outside of our clinic for physical therapy patients. Cons I have not encountered anything within the service provided that I dislike. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Convenient and easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2019 Pros Been using to help customers manage bookings online for service visits Cons None so far. Support is responsive and the software hasn’t had any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Stewart S. Owner Used the software for: Less than 1 year ### "BookingKoala saved my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2018 Since the moment I signed up the team over at BookingKoala has helped me through every step of the way and I cant be more grateful. Pros I love how everything is all in one place. I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix. This makes it completely convenient to work. I would also like to say that the free courses to grow my business helped me get out of a dark place. I was about to shut the doors for good until I started learning from the courses and using the software to the fullest of its capabilities, from scheduling to marketing with coupons and gift cards. Cons Theres nothing that I can think of that I don't like about it. It's priced super fair the product is unbelievable and the support helps me through everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162331/BookingKoala/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jobber vs BookingKoala](https://www.capterra.com/compare/127994-162331/Jobber-vs-BookingKoala) [Housecall Pro vs BookingKoala](https://www.capterra.com/compare/140363-162331/HouseCall-Pro-vs-BookingKoala)