# Page 2 | BookingKoala Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is BookingKoala the right Scheduling solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162331/BookingKoala/reviews

---

BookingKoala

4.9 (44)

[View alternatives](https://www.capterra.com/p/162331/BookingKoala/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of BookingKoala

## Showing most helpful reviews

Showing 26-44 of 44 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Holly L.  
Owner  
  
Used the software for: Less than 6 months

### "This is something really awesome"

November 2, 2017

5.0

Pros

I would have to say that the provider login is the best part. I no longer have to call or create schedules.

Review Source

Response from BookingKoala

November 7, 2017

Thank you for the awesome feedback about the provider dashboard Holly. We appreciate your review.

Lincoln N.  
Founder & Owner  
  
Used the software for: Less than 6 months

### "I simply love it"

November 10, 2017

5.0

Pros

I have to say that the sms and email notifications are probably one of my favorite parts of the software.

Review Source

Response from BookingKoala

November 14, 2017

It definitely saves hours manually sending out those reminders! Thank you for the review Lincoln.

MT

Molly T.  
Co-Owner/Co-Founder  
  
Used the software for: Less than 6 months

### "Really makes life a lot easier "

April 9, 2018

5.0

Pros

Bookingkoala has made themselves a software that business owners like myself can take back control of their lives. What I like most about this is probably the software as a whole. It has help me reduce office staff while also reducing the mistakes and overlap that was done manually. On top of reducing the office staff I am saving tons more money to implement into marketing. There is also a neat section within bookingkoala for marketing! Also the reports section can show you what you have done in various aspects of your business and you can change the variables to see how it has progressed over time.

Cons

There is only one thing that I have a quarrel about, is that I did not have this software years ago!

Review Source

Response from BookingKoala

April 10, 2018

Molly, thank you for such awesome review!

BO

Brandon O.  
CEO  
Environmental Services  
Used the software for: Less than 6 months

### "BK Automated My Business! "

January 15, 2019

5.0

Best executive decision I've ever made as a young entrepreneur, was investing in BK.

Pros

Utilizing BK, I've been able to put almost my entire business on autopilot. Full customization to your business. It helps with operations, sales & marketing, payments, invoicing, reviews, you name it! It's darn near like a "Business in a box" type of deal. Best decision I've ever made as a young entrepreneur is investing in BK. Also, the CEO, is a humble, transparent and hard working guy, not some person you will never see who's behind the software.

Cons

It takes some time in the beginning to customize everything to your business, but after that, you set it and forget it!

Review Source

Response from BookingKoala

January 16, 2019

Hey Brandon, thank you so much for taking the time to leave us such an awesome review!

AK

Anna K.  
Owner/Co-Founder  
  
Used the software for: Less than 6 months

### "My life and business are way better now that I have found them"

May 14, 2018

5.0

Pros

Knowing that this software came built by a cleaning company made it that much easier for me to give them a try, the smart scheduling, the reports, the dispatch to my cleaners and their accounts is fantastic. I did have a little worry about using them but knowing that they were there all the time with customer support made my anxiety go away (after a few days).

Cons

The point that if you dont use some options they cant be taken away is something I wish could happen but I completely understand that I may be a special case and know they cant change their ways for one customer.

Review Source

Response from BookingKoala

May 22, 2018

Anna, we appreciate you taking the time to review BookingKoala.

BR

Benjamin R.  
Business Owner  
  
Used the software for: Less than 6 months

### "BookingKoala really makes everything simple"

June 1, 2018

5.0

Pros

The smart scheduling is very cool and advanced, I don't need to be calling my guys whenever we pick up a new job. Sometimes they call me asking about a job before I even see it on the schedule which brings em to my next point about Provider login. Them having an account where they can see everything is pretty cool.

Cons

I've been trying to use everything in the system to help my business grow faster and there are some things Im still trying to learn, so what Im trying to say is that there is so much to learn.

Review Source

Response from BookingKoala

June 6, 2018

Benjamin, the software comes with a lot of features but in time they will all sink in! Thank you for your feedback, we appreciate it.

LV

Lucy V.  
Founder  
  
Used the software for: Less than 6 months

### "First time software user and I can't believe I was wasting my time without one"

January 25, 2018

5.0

Pros

There are so many options on BookingKoala that make running your business so much easier and less stressful. With options like referral reports, coupons, and an in-depth rating system this really takes everything over the top. It's also made so user friendly that it doesn't take a long time to figure out what you're doing. Two thumbs up!

Cons

This is not something to do with the software as much as it is with my business, getting my employees and independent contractors to try out the software took a little convincing.

Review Source

Response from BookingKoala

January 31, 2018

Lucy, we are so excited that you tried out service and you love it! Glad to have you onboard.

AR

Amal R.  
Business Owner  
  
Used the software for: Less than 6 months

### "You guys made great software!"

March 23, 2018

5.0

Pros

This software has tons of features that make my life and business much easier to manage. My favorite tool or part of the software will have to be the smart scheduling. I used Google calenders and I hate when the appointments overlap, here they do not. The unassigned booking folder is great as well! Awesome stuff!

Cons

There are so many options in this software that it made me take a while to learn everything. But after I learnt everything it made working so much easier.

Review Source

Response from BookingKoala

March 28, 2018

Thank you Amal for the great feedback. You were a great help during our beta stages and we cant wait to roll this software out to the public!

SB

Simon B.  
Independent Business Owner  
  
Used the software for: Less than 6 months

### "An all in one for your business"

December 17, 2017

5.0

Pros

The multi location is a huge feature when it comes to this software. You can set up all your locations and staff under one place. I love it.

Cons

The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.

Review Source

Response from BookingKoala

January 8, 2018

Simon, thank you for the review. We appreciate it and if you ever need help figuring something out, we are here to help!

ZC

Zacharia C.  
Founder/Owner  
  
Used the software for: Less than 6 months

### "I seriously can't get enough of it!"

April 2, 2018

5.0

Pros

For me being a photographer the most important aspect is the scheduling. I love how the smart scheduling lets my clients book without overlap. This is great for anyone who has issues in scheduling overlaps.

Cons

There are so many features with BookingKoala that it makes if difficult to keep track of what it can do. But if you're inside there all day every day you will figure it out very quickly. Other than that I can't say its got many cons.

Review Source

Response from BookingKoala

April 9, 2018

Thank you Zacharia for the review. The smart scheduling is something we wanted to perfect for quick scheduling to save time and headaches.

MP

Mark P.  
Owner  
  
Used the software for: Less than 6 months

### "This software is a next level game changer. "

October 25, 2017

5.0

Less phone calls from customers, less problems and mistakes to deal with which equals less headaches.

Pros

I've been using this software for some time now as a beta tester for my carpet cleaning business and all I can say is WOW! Everything from the reports, to the provider login is all outstanding. There are several versions from a FREE option to multiple paid options. I will never stop using BookingKoala!

Cons

Review Source

Response from BookingKoala

November 7, 2017

Thank you for the review Mark. Glad to see you love BookingKoala as much as we do.

HD

Hazel D.  
Owner  
  
Used the software for: Less than 6 months

### "AWESOME!"

November 21, 2017

5.0

It automates literally everything!

Pros

I love that my providers and my office staff have logins to the software. The fact that everyone gets their own accounts makes things so simple!

Cons

It took me a while to figure out how to navigate through all the pages but that is standard when it comes to a new software.

Review Source

Response from BookingKoala

November 23, 2017

Happy to hear that you are enjoying the software. Thank you for the review and Happy Thanksgiving to you, your team and family.

PK

Petar K.  
Business Owner  
  
Used the software for: Less than 6 months

### "I think this is great for business and all business owners to use"

February 25, 2018

5.0

Makes business easy

Pros

\-Scheduling feature -Marketing features like coupons, gift cards, and more -Reports feature, this is great you can see all reports you need to grow -Provider login and customer login

Cons

\-All the features took time to learn to use after this everything was good -Creating store was tricky to learn but they helped so it was fine

Review Source

Response from BookingKoala

February 28, 2018

Hi there Petar, Thank you for your kind review. We appreciate it.

HC

Henry C.  
Owner  
  
Used the software for: Less than 6 months

### "I never had an experience like this before!"

April 17, 2018

5.0

Pros

The whole software! I love absolutely everything about Bookingkoala and how this has changed my business forever!

Cons

There is nothing I can say that I don't like about the software. This hits the nail on the he'd with everything I need and want for my business!

Review Source

Response from BookingKoala

May 1, 2018

Thank you Henry for helping us out with the beta version. We are almost ready to go with the most updated version. Cheers!

BO

Bailey O.  
Owner  
  
Used the software for: Less than 6 months

### "I love using this software"

June 18, 2018

5.0

Pros

I think that the reports section is my favorite part because I can check and compare different days or weeks and see where I did better for many different aspects.

Cons

The software is very big and there are times where I find myself getting lost when I need to make a change.

Review Source

Response from BookingKoala

July 2, 2018

Thank you Bailey for the review! Don't forget about our Help Center if you ever need instant help.

RG

Raul G.  
Co-owner  
Consumer Services  
Used the software for: Less than 6 months

### "Makes going to work a lot less stressful"

August 11, 2018

5.0

Pros

The various amounts of features makes this software a steal for what they are charging.

Cons

There were a few little glitches here and there the first week but when I sent them in the support team had them fixed basically right away.

Review Source

Response from BookingKoala

October 4, 2018

Hello Raul, we would like to thank you for being a valued customer of BookingKoala and appreciate your honest feedback!

LJ

Lester J.  
Owner/ Founder  
  
Used the software for: Less than 6 months

### "Wish I had this sooner"

March 26, 2018

5.0

Pros

Smart Scheduling is the best part of the software, there are no over lapping times, I dont have to worry about canceling appointments and rescheduling them on another day.

Cons

There are some things that take time to learn and understand but once that is done you just forget about them.

Review Source

Response from BookingKoala

April 2, 2018

Thank you for the feedback Lester.

CF

Chloe F.  
Owner  
  
Used the software for: Less than 6 months

### "I love it and what I can do with it. I can do so much more with my business."

February 5, 2018

5.0

Pros

\-Easy to use -So many options/features; online booking, online scheduling, ratings, and MORE! -Everyone gets a login -Helps with everything

Review Source

Response from BookingKoala

February 9, 2018

Chloe, thank you so much for the review. Our launch is nearing and we cant wait for you to try out the final version.

OS

Oliva S.  
Owner & Founder  
Consumer Goods  
Used the software for: Less than 6 months

### "I believe this will change the whole service industry."

October 22, 2017

5.0

Pros

I am one of the beta testers that was selected by BookingKoala and Filip Boksa the CEO to test the product and compare it to others out there. To keep it short this is literally the Shopify of the service industry and nothing else compares to BookingKoala when it comes to growing a service business PLUS its FREE when you're just starting out. Cant be beat.

Review Source

Response from BookingKoala

October 25, 2017

Olivia, thank you so much for the kind words. We are working hard to make BookingKoala the go to software for all service type businesses and we want to help as many entrepreneurs launch their businesses using BookingKoala. Glad you see the big picture and again thanks for the review!

Similar Products

Featured