# Muvi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Muvi the right Video Management solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162335/Muvi/reviews --- Muvi 4.4 (41) [View alternatives](https://www.capterra.com/p/162335/Muvi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Muvi Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Nt Nitin t OperationsHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Through CMS it is easy to setup website, create new pages, integrate payment gateways, uppload video and enable smooth journey for customers.“ May 12, 2023 DM Desiree M COOE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “This may not be a deal-breaker, but it was too difficult for us to rely on their reports.“ May 24, 2024 DM Desiree M COOE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “Relatively low cost, assisted with copyright protection“ May 24, 2024 JB Jessie B CTOMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “They have no problem taking your money even though they haven't corrected issues which cause current customers to cancel subscriptions.“ November 25, 2023 YA Yahya A TeacherE-Learning, 2 - 10 employeesUsed the software for: More than 2 years. “The price for the service they provide it’s very fair comparing with others.“ September 16, 2023 JB Jessie B CTOMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service is awful now and never responds back in a timely manner.“ November 25, 2023 ST Steffen T Director, FounderEntertainment, 2 - 10 employeesUsed the software for: 1-2 years. “The CMS and backend is fairly easy to use, and we love the possibility to scale and ad products, features and apps as the“ July 1, 2022 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sridhar R. Festival Director Motion Pictures and Film Used the software for: Less than 6 months ### "An easy-to-customize and Use platform for OTT" December 24, 2025 4.0 Fabulous, I would highly recommend it to anyone wanting to stream movies as a film festival in India. Pros The product was user friendly, easy to set-up, great support by executives who helped customize and troubleshoot easily. Cons Everything was great, except the price was a bit steep for us. We would like to have an online platform year-round and Muvi would be ideal except for the cost. Alternatives considered [Eventival](https://www.capterra.com/p/110835/Eventival/) Reason for choosing Muvi Cost and ease of adaptability to Indian environment Switched from [Eventival](https://www.capterra.com/p/110835/Eventival/) Cost and ease of adaptability to Indian environment Review Source AE Audra E. CEO of Cinema Ghoul Entertainment Used the software for: 1-2 years ### "Professional Team, Great Product, Great Service" June 27, 2024 4.0 Muvi is a great product compared to its competition. It has many features that its competitors do not offer. Working with the team at Muvi is wonderful as they are committed to finding out what it is you need and implementing it. Pros Working with the Muvi team has been wonderful. They are professional, attentive, and determined to solve any issues. The website never crashed or experienced down time. Cons The CMS is not as friendly of a user interface as I would like. It takes a great deal of mapping out and trying to remember where things are placed and consulting the help forum. I would personally like to see the ability to create both a FAST channel and paid VOD option for one product. Alternatives considered [Vidcast](https://www.capterra.com/p/10003301/Vidcast/)[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Muvi Muvi offered more selection and the staff was more knowledgeable than it's competition. Review Source VR Verified Reviewer Executive Director Arts and Crafts Used the software for: 1-2 years ### "eliable Streaming Platform with Strong Support for Nonprofits" April 2, 2026 4.0 Muvi One solves the challenge of building and maintaining a streaming platform without requiring internal technical capacity. It allows us to host, organize, and control access to our video collection in one place, which has been especially beneficial as a small nonprofit. The platform has enabled us to launch a public-facing viewing library while reducing the need for ongoing development and technical maintenance. Pros We’ve been using Muvi to build and manage our streaming platform for archival video works. Their team has been highly attentive and responsive throughout the customization and launch process, and we appreciated their willingness to work closely with us to address specific requests. The platform has enabled us to create a structured viewing experience for our audience, which has been especially valuable as a small nonprofit. That said, we did encounter some limitations in the design and UX flexibility, and achieving the level of polish we were hoping for required additional iteration. Overall, Muvi has been a supportive partner, particularly on the technical and account management side. Cons We did encounter some limitations in the design and UX flexibility, and achieving the level of polish we were hoping for required additional iteration. Review Source DM Desiree M. COO E-Learning Used the software for: 2+ years ### "Unexpectedly Horrible Experience " May 24, 2024 1.0 If you are a mid-sized company, go elsewhere. If you are a mid-sized company, consider the Enterprise plan or the support will be very complicated to receive. Pros Relatively low cost, assisted with copyright protection Cons We have since spoken with management and learned that the support we needed is offered in an Enterprise plan. Without that plan, we only have access to basic support, regardless of the severity of the issue. However, their senior representatives have met with us to learn the issue and determine how many issues need to be resolved. After speaking with them, we feel a bit better about the matter. We will update this again, upon resolution. Review Source MC Michele C. manager Education Management Used the software for: 2+ years ### "Great customization support" June 24, 2024 5.0 very good. Every time I need support, Muvi give me fast and follow me on my problems Pros the easy to use, and the customization feature and help. Cons That you need to add app for any device and different os Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Muvi With muvi I had a customization about language for my country (italia) that Vimeo do not provide Review Source YA Yahya A. Teacher E-Learning Used the software for: 2+ years ### "My great experience with Muvi" September 16, 2023 5.0 My story began three years ago during the pandemic, I am a teacher, who create an educational videos for students, I was using zoom to share my videos with students, but I faced a problem which is screen recording and piracy of mu content that compromised my work, so so I was looking for a company to provide me with a security for my contacts and muvi did a great job with that with the best price ever.Overall, I had an amazing experience with them, the team, the solutions they provide, and there product are absolutely the best.I would recommend Muvi for everyone for sure Pros Actually, the best thing with muvi is their team, they have the best team they are very cooperative they’re always there for you whenever there is a problem, they respond very quickly.Also, their security level is very high. They protected my product from screen recording and piracy.The price for the service they provide it’s very fair comparing with others. Cons Actually, nothing, whenever there is a problem I contact the support team and they respond with no time. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) First of all the security, Muvi provided me with a high encryption level that protected my videos from screen recording, also, the price they asked me is very cost-effective compared to the price I was being for ZOOM Review Source NS Nicolas S. CEO Media Production Used the software for: 1-2 years ### "best streaming solution and partner" February 21, 2025 5.0 perfect solution incl. a backend solution for us and payment features for the end consumer. Pros \- great streaming solution for TVOD, SVOD, AVOD and Audio. - fast costumer service - they offer all feature required to start a streaming service Cons From time to time we have some issues that they don't understand our problems. Review Source LC Luke C. Software Developer Computer Software Used the software for: Less than 6 months ### "Highly recommended!" February 19, 2025 5.0 I would recommend "Muvi" for its ease of use, affordable pricing, and efficient results. Pros Ease of use, affordable pricing, and efficient results. Cons As of right now, there isn't anything I dislike about the platform. Review Source BG Brandon G. Executive Director Entertainment Used the software for: 2+ years ### "Muvi One Upgrades Fort Smith International Film Festival Experience" November 11, 2024 5.0 Customer Service walked my team through the process and we were able to get our virtual festival up and running within a couple days. Pros Muvi One allowed us to upgrade our virtual film festival to on demand, which increased our audience's experience. Cons Nothing really. It did everything we needed, when we needed it. Review Source cH cheryl H. Operations Entertainment Used the software for: 2+ years ### "Great Partnership and service" August 1, 2024 5.0 excellent customer service and response. Pros Muvi provides an excellent product and is consistently eager to collaborate on customizing our requirements. Their dedication to working with us has been exceptional. A special shout-out to Naveen Chouksey, our Technical Account Manager; we couldn't have done it without him. Cons While the CMS is user-friendly and the support is excellent, there are times when the help instructions don't correspond with the fields. It would be beneficial to ensure that the help documentation is regularly updated. Review Source AD Alain D. CEO Entertainment Used the software for: 1-2 years ### "Excellent Support and Fast Response " May 14, 2018 5.0 The software allow us to provide our customers with many options. We are an OTT and provide audiovisual content but also music and other perks such as merchandising. Pros Easy to navigate, user friendly. It is a great system for the developers. There is a large spectrum of possibilities for the final client. Cons Nothing. The software is very complete and it gets more robust by day. Offers many options and possibilities. Review Source Response from Muvi May 5, 2020 Hi Alain, thank you so much for taking the time to provide a feedback. Your opinion is of great value to us and it helps us maintain excellent standard of service to our customers. Best Wishes. PK Paul K. Partner Online Media Used the software for: Less than 6 months ### "We couldn't be more pleased with Muvi!" February 1, 2023 5.0 Muvi has enabled us, as novices, to get our streaming platform up and running without stress. All their teams are super-helpful, and all our requests have been dealt with promptly and to our complete satisfaction. We can't praise them highly ebough! Pros As newcomers to subscription-based media streaming, we found that Muvi's platform provided exactly what we were looking for, much more so than other providers we considered. The content management interface was intuitive and easy to use, and we were up and running within a few days. Cons We have found nothing so far that we don't like. Review Source CK Camilla K. CEO Broadcast Media Used the software for: 1-2 years ### " Simple and nice distribution solution for small companies" November 21, 2023 5.0 As a TV channel, it gives us the opportunity to be on several platforms. This is a good solution for us. Pros Easy to use and with a userfriendly design. Cons Not always optimal display performance.. Review Source ST Saurabh T. Manager Information Technology and Services Used the software for: 1-2 years ### "Feature rich platform at reasonable cost" May 23, 2022 5.0 Pros It supports almost all the necessary and useful features that one can think of before launching an OTT website and/or Mobile and TV apps. The ability to design my website, add multiple languages and payment gateways are something that I like the most. In case I need something extra, I can request for the same and that gets added. The well written help articles and access to support team over chat/tickets makes it easy to resolve queries quickly. Cons There could be more templates to choose from. Review Source IK Indianna K. creative director Hospital & Health Care Used the software for: 6-12 months ### "Great platform! " May 20, 2024 5.0 The team are what makes it great as well as the easy to use CMS. I am very thankful we have them as our tech partner and look forward to growing with them. Pros How easy it is to upload videos and the help we get from the tech team. Cons I struggle with the bulk metadata, but the team are helping me learn and find my way around this. Review Source JB Jessie B. CTO Media Production Used the software for: 2+ years ### "Muvi has a lot of potential, but falls well short in execution of promised delivery of services." November 25, 2023 2.0 My company has used Muvi for over 4 years. Muvi started out great and was very responsive to platform issues. Now they are full of empty promises and are very delayed in providing support to new issues. Customer service is awful now and never responds back in a timely manner. It's very hard to recommend them to anyone. Pros The platform when it's working, works well and is easy to use. Cons Muvi has a lot of potential, but falls well short in execution of promised delivery of services. Customer service is awful and very inconsistent. They have no problem taking your money even though they haven't corrected issues which cause current customers to cancel subscriptions. Review Source GF Gary F. Vice President Entertainment Used the software for: 6-12 months ### "Awesome Platfrom Plug and Play" May 24, 2024 5.0 Pros The ease of use and the pricing, Great Team to work with Cons There are none, Their Sales and Support teams are outstanding Review Source Aleksandar J. Consultant E-Learning Used the software for: 6-12 months ### "Super Easy-to-use, Feature rich with a great support team" October 1, 2021 5.0 Pros As a consultant I had recommended (and operated) Muvi for one of my clients in the e-learning space. If you don’t have a lot of technical expertise then Muvi is the platform for you. It was super easy to set up the platform, upload videos and launch an online video streaming store. Days later, with Muvi’s help we also went live with customized apps on iOS and Android. The platform has a lot of features and is simple to use, but what really won the day for me was the support. There were some customizations we wanted to bring into the platform and Muvi’s support was prompt to help us with the same. My overall experience with Muvi has been a nice one, its value for money and lets you have full control over how you want to run your streaming website or app. Cons I think Muvi could do well by offering a lot more templates for the online website design. Give users more ways to set up the final design of the streaming website. Also, our set up took slightly longer on account of a few technical glitches but those were quickly resolved. Review Source HI Hero I. Web Representive Entertainment Used the software for: 6-12 months ### "MUVI Has Awesome Service and Really Helpful Support!" October 9, 2023 5.0 We sometimes have some issues creating especially audio platform , but MUVI always helps us with thier detailed explanations and customization. Pros MUVI provides great all-in-one solution with most features we need to create a nice video and audio platform!We really appreciate MUVI's respectful and helpful support with their warm understanding and clear instructions! Cons We cannot think of anything so far.Even though we sometimes do not understand English well since it is our second language, they always try to understand. Alternatives considered [Uscreen](https://www.capterra.com/p/147245/Uscreen/) Reason for choosing Muvi Due to providing audio platform and 4K video. Review Source Ceola J. CEO/Founder Entertainment Used the software for: 6-12 months ### "Muvi, the BET OTT Platform" May 28, 2022 5.0 The Answer! That’s what my husband and I found in Muvi! After recording our first pilot for our new show, we needed a place to showcase it. After days of searching and reviewing OTT platforms, we discovered Muvi, the BEST OTT service to debut our show! Pros Expertise and invaluable knowledge Exceptional customer service Their wide range of services and products. We’re able to see actual analytics for our network, and that helps us to grow our business Easy navigation Cons Absolutely nothing. Muvi is the BEST OTT Platform! Reason for choosing Muvi Expertise and invaluable knowledge Exceptional customer service Their wide range of services and products. We’re able to see actual analytics for our network, and that helps us to grow our business Easy navigation Review Source DT Danji T. Co-founder Motion Pictures and Film Used the software for: 2+ years ### "Use Muvi for an OTT Film Festival" December 14, 2023 4.0 Great product. Good service. Better alignment to our needs. Pros I wanted to express my sincere appreciation for the outstanding service we've received from MUVI over the past 4 years. MUVI’s commitment to excellence has been evident in every interaction, from the very first year to the recent most film festival. The level of professionalism and attention to detail displayed by your team is truly commendable. It's clear that you prioritize customer satisfaction, and it has not gone unnoticed. We are an OTT Film Festival that is online and when we were looking for private labeled solutions, MUVI really met requirements from all aspects. First, the functionality that MUVI provided was 100% suitable for what we were looking for. Second, the pricing was very attractive. Third, the interaction with the staff has been excellent, right from the \[sensitive content hidden\] down to the individuals that worked on our projects. Moreover, the quality of the platform has consistently met our expectations. Features such as DRM alleviated our filmmakers fears of piracy. We value the partnership we have with MUVI and look forward to continuing our collaboration in the future. Cons I think Muvi can do with more marketing and publicity. Alternatives considered [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reason for choosing Muvi The option to secure professional services helped us quite a bit since we are a lean organization. Review Source NT Nitin T. Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "About reviews on external rating sites" May 12, 2023 5.0 Pros What do you like best about Muvi=Muvi has good templates to quickly enable your OTT platform. It easier to do customization to the website and launch your business. Through CMS it is easy to setup website, create new pages, integrate payment gateways, uppload video and enable smooth journey for customers.They are reachable over tickets and thier responses are fast and accurate. Cons What do you dislike about Muvi=There could be more templates which are generic and not only digital entertainment specific.Lack of more start up friendly payment gateways like razorpay. Review Source ST Steffen T. Director, Founder Entertainment Used the software for: 1-2 years ### "International scalable platform" July 1, 2022 5.0 PIXIEMO has chosen MUVI as platform partner for our multiple streaming services. We chose MUVI among many possible partners because they could accommodate our demands for an international scalable platform - better than others. We needed extensive modifications and they have accomplished all. Not least thanks to our dedicated account manager Ankit Verma. We have all functionalities, features and apps available that you would expect from a fully developed streaming service. The CMS and backend is fairly easy to use, and we love the possibility to scale and ad products, features and apps as the demands and the business grow. We had an additional payment gateway implemented and that process was flawless. - Substantial variety of features - Flexible with modification and customisation. - Fast respond from support - Comprehensive archive of help articles - Dedicated account manager - Value for money Pros Easy to use, flexible to alter and customise, large variety of features and products, thorough support, Cons We miss the combination of SVOD and EST, but we know we are among the very few to request exactly that, and it can be developed. Review Source Reem B. Jordan Film Fund Manager Used the software for: 1-2 years ### "Wonderful software and extremely professional team." May 15, 2018 5.0 Pros For someone like myself, with modest technical expertise, I find that managing our Minaa VOD platform, hosted through Muvi is an enjoyable process. I update the VOD on monthly bases and whenever I have any technical difficulties, I use the Support feature that is handled perfectly by Muvi team. In terms of value for money, comparing Muvi software/ service with other platforms, I feel that we have an excellent value for money, specially that we have full control on the VOD itself. Our VOD platform offers the content in two languages: English and Arabic. While Arabic language is considered challenging in terms of programming, Muvi made it possible for us to present both languages; they've even supported us when we experienced some technical issues related to Arabic language. My overall experience with Muvi is quite pleasant and I truly appreciate the service and highly recommend it to fellow platforms. Cons I feel that Muvi can offer more design choices for users. I also feel that DevHours rate is a but costly compared to annual subscription fees. Review Source Response from Muvi April 23, 2020 We are glad for your valuable experience with us at Muvi. It is our pleasure to inform you that being the only company in the industry to provide BYOD, we are soon to launch our own Visual Designer that will allow you to customize your template without any coding knowledge just like WIX. Please feel free to contact with our customer support team. CH Chris H. Graphic Designer, Content Manager Used the software for: 2+ years ### "quite capable platform, but still buggy and working features suddenly stop working" May 24, 2018 4.0 Pros The Platform has lots of different features and most of them work well, i also like that they constantly add new features to the platform. Customer Support Team is great and always friendly and very helpful, they always try to help you as much as they can. Cons sometimes CMS works unlogical and the workflow is not clear and intuitive. Functions that have been working well for a long time suddenly stops working and it takes a long time to get it fixed, often in the mobile apps things changing on an update for a worse and not better, and it takes a lot of efforts to communicate and fix those things. I wish their QC would look and check better for platform, website and mobile apps, that after rolling out an update, parts are not working anymore, thats always a bigger issue. Review Source Response from Muvi May 6, 2020 We are sorry for your experience with our platform. Just as issues differ from case to case, our 24x7x365 Customer Support is at your disposal. We are pleased to inform you that our new features have made our platform more robust and offer new possibilities. Please feel free to contact our customer support team. 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