Timesheets.com

Timesheets.com

5 / 5 403 reviews

Who Uses This Software?

Those that need location restrictions for office employees and GPS tracking for employees on the move will love Timesheets.com. Our software offers features that make it easy to manage time.


Average Ratings

403 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
    See pricing details
  • Pricing Details
    Please visit our website to see pricing details. Never pay base fees!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About Timesheets.com

Track time on projects and track expenses against projects and customers for billing and invoicing. Employees can use our mobile site to upload receipts and track time. Managers can run reports and export time and expenses into Quickbooks. Our software also tracks time for payroll with IP and GPS restrictions. Tech support is always free!


Timesheets.com Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

Timesheets.com Reviews Recently Reviewed!


Great Program!

Jun 22, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This program is great to use. It does not take very much effort to figure out how it works. You need that sort of software now a days!

Cons: I really do not have any complaints regarding this software, it is a great program to use and easy to use.

I have been discovering all the features, and it's easy of use. Customer support is amazing.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy, the functionality is real. Customer support is incredibly kind and useful. My personal experience is mostly with few people, and he always have helped me in my needs, as the other agents as well.

Cons: Due to the nature of my business, we had to figure out how to set up notes. And the way we found out to do it is a little difficult for the employees.

Overall: Total accurate control of the employee's hours. Flexibility to make changes and adjustments.

It was pretty simple to navigate and learn

Jun 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's nice when you have employees that work from home and can still clock in and out. It's also nice to not have hand written time sheets to try to decipher .

Cons: You can change your own times, which is nice in a way, but it can easily be abused. Other than that everything else is pretty nice!

Vendor Response

by Timesheets.com on June 14, 2018

Hi Emily, Thank you for the feedback. I wanted to mention after reading your review that you while employees are defaulted to being allowed to change their own times, this is by design. This way, all requests are employee-generated (better for audits) and must be approved by a supervisor. You can also disable the ability entirely, but we recommend leaving it on (with supervisor approval) so your employees can enter their own time change requests. You get a full audit trail that way. Please contact us so we can review your settings options with you.

Capterra-loader

It's always great when the promises match the reality!

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, especially with non-English speakers; effective training aids; great customer service; lots of assistance with startup.

Cons: There is nothing that we like least. Any problems we experienced were addrerssed and resolved quickly

Capterra-loader

As an hourly employee, this is so easy!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that every employee is held accountable to clock in and out of work. It is an extremely easy-to-use and functional software that helps the finance department to accurately pay the employees every two weeks. I also like that we can add mileage and review our statements, as well as adding in paid time off, holidays, and sick time.

Cons: Everyone is held to a moral standard, so everyone is inputting their own hours. Unfortunately there is no other way of knowing whether or not a person inputted the correct hours.

This site is super easy to navigate and the service is exceptional-especially Abraham Leay!

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and support is exceptional. Mistakes can be fixed easily and without hassle. My staff finds that it is very simple as well

Cons: There is nothing I dislike about this software. So nothing negative to report!

Overall: It takes the hassle out of manually tracking the time of my employees. It allows us keep important payroll information in one place and the employees find it very easy to navigate.

Capterra-loader

Timesheets is great!

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, accessibility on the computer is great, exceptionally easy for even my most non-tech savvy personnel to use.

Cons: Needs an App. Other than that, there is not a single thing that I can say in a negative light about this software. We are beyond pleased and recommend it 100%!

Customer service was TOP notch.

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service makes on boarding and questions a breeze. They call to set up and follow up periodically to make sure you are doing well. Awesome!

Cons: Vacation accrual cap must be monitored. If there is a 40 hour cap per year and they use 8, they could re-accrue those 8 and use time they might not be eligible for. That said, this is still the best SAS for this this task!

Overall: I am within NY law now.

I just keep finding more and more amazing features

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very intuitive... It's like it was written by people who actually have to keep up with employee hours

Cons: I am upset that I didn't know about this software years ago!!! We have suffered through several poorly performing software applications which were more expensive and provided significantly less features. These companies could not even come close the real life "customer support" TIMESHEETS.COM provides!!!

Overall: I have added years to my free time and productivity because I spend significantly less time performing payroll functions for our company

Great features & customer service!

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive and user friendly. I didn't have to spend much time training my employees to navigate through all the features. The pricing is very competitive and the customer service representatives is very knowledgable and helpful to answer my question in timely manner! I am very happy to switch my timesheet tracking service to Timesheets.com!

Cons: The only thing will be my staffs sometimes mention that it will take a few minutes to log in each morning because it takes some time to start up the PC and lunch the login page, versus if it's a machine they can log in as soon as they enter the office. If there is a way they can log in with their smartphone but strictly limited on office premise only, that will be perfect.

Vendor Response

by Timesheets.com on June 06, 2018

Hi Wendy, There's definitely a way to do that! Call us - it's simple and fast. I will email you a the answer as well! There's no software to download or anything. It will just work based on your office IP address.

Capterra-loader

Timesheets.com is an excellent online solution for Time and Expense tracking!

Jun 01, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software needs some initial handholding during the configuration phase, but there is excellent customer service in the trial period on chat as well as phone that made me to make my decision to use this service.

Cons: The configuration process can be more user friendly. It is very easy once you know how to use all the menus, but you need initial help to set it up.

I use this professionally

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like this software because it is easy to use, my employees understand it, and it is accessible on many platforms.

Cons: Some things I don't like about this software is that it's difficult to personalize and there are few options to make it accessible to multiple people

Vendor Response

by Timesheets.com on June 04, 2018

Hi Sam, I admit I was a bit confused by your 'con', that we have few options to make our service accessible to multiple people. It didn't sound like our service which is designed specifically for teams, not single users. So I checked our database and don't see the name FastKart as a customer, nor can I find your name anywhere in our database. Are you sure you meant to review Timesheets.com? Please feel free to reach out to us if you are having trouble. We're definitely happy to spend some time showing you around our service and all its features.

Easy to use for my employees with a lot of features

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: At our church, we are always looking for things to make our lives simpler so we can focus on more important things. Timesheets does this in spades and lets me run reports whenever I want and is so easy for everyone to enter their timesheets.

Cons: It would be helpful if there was a way to set an alert for my employees to let them know they have to update their timesheets.

A Wonderful solution for employees' clocking software.

May 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use is wonderful for our business. This is one of the best solutions we have found for tracking work schedule.

Cons: Not a lot can be said negatively about this software. Works very well with our small business and our goals.

OUTSTANDING! You have a great time of professionals

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Their team has been absolutely AMAZING! Very sharp & knowledgeable with the software. Their representative has taken the time to do followup calls, explain & assist in showing me how to navigate with the software. He is a true "ROCKSTART" & team player.

Cons: I love the software! There is really not much I would change. Very user-friendly. Having an App in the future would be good

Timesheets is a perfect system to work with as an employer and the employees are finding it esy to u

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We like the simplicity of timesheets and the customer support is right on target. Our employees like it a well as they do not have to take time to do a paper report, all they need to do is use their smart phone and click on.

Cons: We have no dislikes as this software is so user friendly. The monthly fee is small compered to the amount of time it saves all of our employees as well as the adminstartion not having to manually calculate payroll.

Outstanding customer service - knew my next question before I asked. Wonderful

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and access. Our goal was to find a program that worked for our hourly employees and also allowed for project time tracking for all employees.

Cons: I am unsure - I am unfamiliar with a lot of its features since we use it primarily for project time management.

Outstanding company with over the top support!!!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is VERY easy to use. When I have questions on how to create a report or change something, the chat support is SUPER fast and very helpful. I have NEVER had anyone there say they didn't know how to fix something. I even has a tech call me, while on chat, to expedite the edit to my account. Really remarkable how fast and how helpful they are all. My experience has been outstanding.

Cons: Nothing negative to say really. There are some things that don't really come easy with logic, but the support helps smooth those little things over very easily.

Overall: Time tracking for projects and clients for my team.

Adequate features supported by outstanding service

May 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's clean no frills approach. It does what its supposed to do and does it well. Has all the right placeholders for all the right data.

I cannot say enough about the support, super flexible, there when you need them, not overbearing.

Cons: Reports feature needs little additional flexibility.
Lack of ability to organize projects under customers.

Capterra-loader

Timesheets.com makes payroll a cinch!

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the mobile app option, it makes things so much more convenient for a majority of our employees. Keeping track of hours, vacations and sick days has been made effortless thanks to this software - and the price is great!

Cons: It takes a little bit of time to get a hang of all the available options, but the customer service is excellent at answering all of your questions!

Overall: Very easy to use and saves so much time. Customer service is incredibly helpful!

Timesaver

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love this app and spreadsheet reporting

Pros: I love the mobile app and the ability to track my time on the go. It makes tracking multiple jobs a breeze.

Cons: No major issues. The mobile app works well with the website. I can easily report my hours. Honestly I can¿t think of something to improve

Overall great software to get all the basics done!

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, low monthly fee, tracks hours/vacations/sick leave, easy input into system, great initial setup and customer service

Cons: Setting up new employees was a little harder, some hidden features, but otherwise good software that is easy to learn.

Love working with Timesheets. Every time I have a question, they are so extremely helpful.

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how it keeps track of hours, vacation and sick hours/days. We are a small company and this program is great for keeping track without taking much of my time

Cons: There is so much to learn, but the staff is amazing and so patient!!! Each time I call someone patiently walks me through my questions. Thank you!

Overall: Saves me tons of time!

Made life a whole lot easier

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is easy to clock in from phones. It was our answer for supervisors that were over multiple stores. It was the easiest way to track where they were spending the majority of their time as well as how much drive time they had. The GPS feature made it easier to make sure they weren't just logging hours and not where they said they were.

Cons: It was simple to use, but some of the functions took a little while to figure out. We had to play around with it for a while.

has a lot of options, sometimes too many.

Apr 19, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our staff can enter clock in establish their working hours which is totally separate from where they enter their project hours. The various reports for employee status and projects are super useful and easy to create.

Cons: sometimes it is tricky to set up a new employee and get all of the settings right. PTO and sick leave are really hard to navigate

Great customer service from the onset is what separates this company from the pack of others.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service/techical support first and foremost. Secondly, the software tracks it all and is very functional. I am not wanting for anything at this point.

Cons: Interface isn't pretty, but is very functional. Takes some time to learn the ins and outs of functions, but again customer service/technical support is amazing and VERY responsive.

Overall: It tracks all of my HR "trackables" with ease. Great expense tracking function as well.

Easy to use, excellent customer service, excellent support

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, support, customer service and value of the product for the price. Set up was easy and implementation was easy.

Cons: I wish the project time could function with the hourly, not separately. We have hourly and salaried staff and don't want salaried staff to have to clock in but need the project functionality.

I've been a loyal customer for many years, need I say more.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows me to track project time AND hourly time plus time off. Offers report customization. Support staff is readily available by phone or chat their business hours and are very helpful. I'm completely satisfied with this business and product.

Cons: I do not have anything negative to say about this product. It does everything that I need it to do.

Overall: It tracks both my project time and hourly time for my small accounting and payroll business. It's conveniently available where ever I am working.

Timesheets.com made time tracking and payroll effortless.

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and outstanding customer support. The reports made it easy to allocate and manage project costs. Non only is the platform powerful but its by far the most affordable out-there.

Cons: Be great to have a dedicated app instead of only browser based access. The geo mapping was not consistent allowing not to indicate location.

Overall: Great time tracking .

TimeSheets has worked great for our company. Customer Service is always helpful and friendly.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very easy and user friendly. Customer service is always very helpful, and if they aren't sure of an answer, they are quick to get one for you.

Cons: It's a little challenging when it comes to reporting and using comp time. A few more training video's for the admin would be helpful, such as reports to run, etc.

Great customer service, easy to work with, very responsive.

Mar 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web-based so staff and management can access from anywhere. Ability to correct mistakes is good, and PTO tally is nice so I don't need a separate database.

Cons: Being new to an automated, electronic system, it's not as easy to learn or as intuitive (for me) as I'd hoped, but with more use I'll become more confident. It does seem to be set up more for an 8-hr/day and 40-hr/week type business. Being retail, it's not a perfect match, but we're satisfied.

Overall: No more paper, staff can update and submit their hours to me from anywhere.

We love how straightforward the application is. Also, the customer service is outstanding!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The application is very straightforward and easy to learn. We have a team of 30 people and I anticipated the transition to take a while. However, I was pleasantly surprised at how easy it was to upload all their records in one go. This application is also super versatile and was able to accommodate all our needs.

The customer support is phenomenal. Adrian even prepared the instructions for the staff.

Timesheets.com is a great program for both employers and employees!

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that as an employer, you are able to see a full list of employees and their hours worked and expenses accrued. It's nice that this software gives you the option of using their program for hourly employees or employees that are paid per project as well. They supply you with great training videos for employers and employees to watch for better assistance using the program!

Cons: I wish this software also had the option to use for salary employees as well because I would still like to use this program for these employees so that I can use for the function of keeping better track of holiday, sick, vacation, and PTO.

Good software for timesheets preparation

Mar 13, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Is a simple software for timesheets traking and log. Good for reporting, sumaries and presentations.

Cons: Needs improvement on the capabilitys to manage budget and multiple labor costs on projects. Needs a better custumer support.

After working with this company for 10 years, they have always been accessible to answer questions.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of the program provides for a stress free exchange with the staff and the Timesheet system.

Capterra-loader

Timesheets Software is Useful for Law Firms

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Some of the law firms I've worked for utilize Timesheets. You put the timer on, start your billable hours, and then Timesheets posts the time for documents preparation of pleadings, motions, orders, and correspondence with clients. I found learning Timesheets was easy and the software helpful. Timesheets is great for smaller law firms.

Cons: Overall Timesheets does the job you expect the software to do. A drawback is a price when there are multiple users. As you add users, the cost basis value decreases.

Overall: Efficient process for setting timer and inputting attorney and paralegal services. Great for small law firms.

Suits our needs, wish it had more features.

Mar 05, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very intuitive and easy to use for all levels. Even our less-tech-savvy staff need little training to use the system

Cons: I wish that the system could predict future leave balances so that employees and managers could see what a person's leave balance will be in the future.

Compared to other products I have used this one is simple, convenient and easy to learn.

Mar 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of being able to change your time and then get it approved. As the HR person I love being able to post announcements so that everyone can see them daily!

Overall: It seems so much faster than other programs I have used. Simple and easy to use.

Capterra-loader

I have been using this platform for over a year now and it is great. Makes my job easier.

Mar 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very self explanitory. It gives me what I need to stay on top of my employees. Tracks locations and different jobs.

Cons: Perhaps too many options to choose from. Other than that I can't say anything else wrong about the platform.

Overall: It makes my job easier

It works ok

Mar 01, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Nothing stands out as a pro, it works for what the intention is. There are more cons than pros so Im looking for an alternate program.

Cons: User controls are not as intuitive as I would like. I have a hard time with the archive functions. Also I thought initially that the geo location would allow for mileage tracking.

Overall: All data was stored and I didn't need to collect data from employees directly

Excellent tool for the money

Mar 01, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is great, it's inexpensive. I like the SaaS model, doesn't require me to back anything up or manage any servers.

Cons: I would like to see a few more features. I'd like to see hours remaining on a project, or just hour tracking in general. I can't track any financial info per project either, like PO's for a project.

Easy to use.

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: They have app to download so its easy to clock out and clock in. Easy to use.

Cons: Expense report is little confusing. Too many options to select and for small firm, many options are not in use

I am very pleased with this product.

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The set up and transition was very easy and simple. Our staff learned to use the software in one short training session. The time sheets staff are very helpful and quick to return your phone call. I am please with the product. The product is exactly what I need and fits the needs of our business.

Cons: I would like to see more time off / accrual categories to track employees time off. However the number available is very good.

Overall: Savings of time.

It's great for keeping track of hourly staff, we have been frustrated having salaried use for PTO.

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Cross platform functionality with user history (IP access and edits). Scheduling of vacations. Exporting to Excel to customize reports.

Cons: Not suitable for salaried. GUI for reports. Confusing what PTO balances are. Not many options for reporting.

Very positive experience.

Feb 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to view employee activity at any time.
Cost effectiveness
Gives employees access to view their time worked.

Cons: At times it is confusing to work new employees through the log-in / clock-in process.
Poor cell service in some facilities hinders the employees ability to log in or out

Overall: Ability to review time with managers on location.
Eliminate an antiquated phone in time keeping system
Adding notes to an employee's file and supporting related documents.

Timesheets has been very helpful in facilitating time reporting and tracking of mileage.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Timesheets has been great in tracking time by multiple staff and consultants to support hourly billing of time to our clients. System is very intuitive and easy to use. Customer support has been excellent in addressing questions and challenges as we encounter them.

Cons: I would like to see some enhancement of the mileage and expense tracking feature. Many of our clients require start and end addressess and verification with an online route map to support mileage reimbursement and we currently are using the notes for this information but would prefer a more structured way to formalize and standardize reporting.

We do not use payroll functions but would like to use the sick leave and vacation tracking. We have explored lightly and found "how to" information a bit less clear than other features of the software.

Overall: Streamlines and coordinates time and expense reporting and facilitates billing of clients for both.

Easy to use and flexible

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, and ability to customize for what we need. It is available offline and via desktop. Training is very easy

I have had a good experience with this software.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Everyone takes care of their own time and I just need to verify and run reports. My support person has been awesome in helping me to understand the various features in the program.

Cons: Some of the options are locked in, like time rounding, so if you need it to round on 1 item, it has to round all items.

Overall: The ease of payroll reporting and keeping track of employee payroll.

Easy for employees to sign in and out.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use. Employees can easily clock in and I can adjust their time if needed. Easily corrected mistakes.

overall very good

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: interface design is good . workflow is very clear in timesheet. report is accurate. easy to learn the tool without training.

Cons: cannot edit notes under HR DOCs section. cannot merge multi-projects into one. seems that I cannot remove a user after user left my team.

Easy interface, accurate reporting, and great customer service!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it easy for my team to clock in/out, request time off, etc. The reports at the end of the pay period are easy to understand.

Cons: Sometimes it seems to glitch and not clock a user in when they do... The administrator will have to go back in and manually clock them in (this rarely happens).

great

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its convenient, user-friendly and Accruals tracking is easy When employees request time-off such as vacation and sick leave, accrued values are debited automatically upon supervisor approval. Payroll can be done from anywhere and at any time.

We have been using it for over a year and it really helps, since our employees are out of the office

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease to set is up on the smart phones and the ease to see when they are signed in. I also like the ease to download it to our payroll program.

Cons: The GPS does not work so well on the program. We really want to see where people are signing in and out.

Overall: Ease of payroll - no more waiting for paper cards.

Vendor Response

by Timesheets.com on February 27, 2018

Hi Tammara, please call our customer service for support to make sure you guys understand how the GPS tracking works. You should be able to see in/out location without a problem!

Timesheets.com supports our consulting organization

Feb 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple and straight forward application that is easy to configure and use. Has the features that we need most. Allows for quick and efficient reporting and client billing.

Cons: Would like to see some of the criteria such as accounting code and category be more granular so that it can be customer or project specific.

I enjoy using Timesheets.com to track time I spend on different activities

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Flexibility of the platform and number of functions it has.
You can adjust it to your needs easily: creating projects, tracking weekly reports etc.

Cons: It might first seem a bit complicated, but it is really not. I do not know if it looks different for different team members (managers vs. employees); if it does not, then it probably makes sense to remove some links so that people, who don't have access to certain features, do not see any unnecessary links/menu sections at all

I am using Timesheets.com for my salon and it's been extremely efficient and easy for me & the team.

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

Overall: Ability to easily capture employee hours and monitor online. Ease of use, for me as the administrator and for my employees.

Bliss! Saved my sanity.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing support/education from the team. it works! it's easy! the support we received to implement was unprecedented. The knowledge of the team is a great benefit.

Cons: I wish that it would compare scheduled hours with actual hours worked ... maybe it does.. and I wish it would have an onboarding component so all could be done on line for new hires, etc.

Overall: Moved off a very bad non-cloud based system that always broke down to this and it has eliminated 99% of the time we spent on preparing payroll, coding labor expense, tracking time off, preparing schedules and the employees can access ...

Easy to use and great features. We would recommend to other companies.

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Mobile Apps available
Alerts when clocked in for long period
Easy to request time changes
Easy for admin to approve time changes

Cons: We sometimes have an issue with salaried employees getting clocked out automatically. It may be due to mobile clock in, but not sure.

Works, but nothing special

Feb 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: It has reasonably good reporting features. It gets the job done in terms of time tracking and it's good to be able to either manually or automatically track time.

Cons: Despite being set to never log me out automatically, I get logged out all the time. Usually several times an hour. It feels like every time I finish a task and go to stop the timer I've been logged out, which then means navigating back to the timer screen. It's a lot of unnecessary clicks and a waste of time. In general everything is a bit clunky and early 2000ish.

Easy to use, accurate, and efficient. Tracking hours and overtime is done with ease.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The training videos are a huge help for new hires. The reports are great and tracking overtime is very easy. The ability to change where (mobile or desktop) the employee can clock in was a huge selling point for us. We could not find any other timesheet software that would limit employees to certain IP addresses. We struggled with employees clocking in on their phones before they had arrived at work.

This has allowed my contractors and employees to clock in from anywhere.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The ease of setting up a person. The reports that can be generated to back up contractor payments.

Cons: The lack of a report that just tells me how much sick and vacation time each employee has used. I need to be able to easily pull a single report with all off time hours in one place.

Overall: I no longer have to use a physical time clock located on the premises.

Timesheets.com has changed the way we view our time. We are able to learn as we grow our business.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The custom reports are really helpful for us to determine manpower costing for projects. We are able to gauge where we are spending our time and where we should be spending our time. Further, we are able to analyze our time spent on individual customers as well as projects.

Cons: It took me longer than I would have liked to get my feet under me, so-to-speak. I had multiple offers from the timesheets.com support team, but thought I could learn it on my own. I learned more in one phone call with a support person than I could have learned on my own for months. I wish I had made that call sooner.

Greatly simplified our timekeeping.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is very easy for employees to use and ensures our timekeeping is accurate. Further, it makes it easy to ensure that employees are taking their meal breaks in a timely fashion. The software accurate determines and calculates overtime pay instead of relying upon employee submitted hours.

Cons: The only thing I can come up with are additional features I would like to see - things like some reporting features allow us to spot trends and alerts when an employee is about to be late taking a meal break (instead of discovering it after the fact).

I needed an inexpensive solution and their customer service won me over.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that my employees are able to submit time off requests and I am notified quickly. It is overall easy to set-up more employees on the account, it does not take a large amount of steps or walk through. Timesheets has been a time friendly way for a small business operator as myself to create a solution.

Cons: I would like for Timesheets to integrate a standalone time-clock system to work with their software. I do not like the fact that my employees have to log into a computer to clock in. I would also like for the employees vacation/PTO time to have two separate columns, one that states what they currently have in the bank and one that shows what they have in the bank minus any approved time off requests. It is currently hard to track if the employee is accruing time off correctly compared to their pay-check stub.

Customer Services has been amazing. Program is easy to use.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its easy to use and set up.
The clocking system is the best Ive seen.
All of our employees love the flexibility

Cons: The GSP Location could work a lot better so we can track employees better. The mileage reimbursement form should look more official.

Overall: The whole set up.

Has been a great tool fir me to keep hourly employees accounted for.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Information is right at fingertips. I'm able to view all that is needed within a matter of minutes.

Cons: Reports could be easier to access. I woukdliketo review reports within a matter of a few mouse clicks.

Love this program - would highly suggest it to anyone looking to easily track payroll hours/expenses

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use to pull reports, see hours, fix any uh-oh's. Like that all staff can see when others have requested time off.

Cons: Ability to create color-coded/office specific schedules is extremely difficult. I have to use wheniwork to create our schedules - love their software as well other than that when people request off, they can't see if others have already requested off - probably only reason we still use timesheets.com. If you update your scheduling, I'd pay a small higher fee and love you even more!

Overall: Efficient in processing weekly payroll, maintaining and reviewing expense records.

All around a positive experience. The customer service is exceptional. Very knowledgeable staff.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is so easy to use. The staff is always very helpful. They really go above and beyond. We are happy we switched to Timesheets.com. The chat feature is so helpful.

Timeheets has worked well for our company

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: For the money it is a great program. It was easy to set-up and the the corrections that need to be made to time sheets are easy to edit.

Cons: Closing out a pay period. Also, it would be nice if the program would interface with our payroll service.

I was 100% sold on timesheets.com by its thoughtful, accommodating and immedidate customer service.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate timesheets.com's value for money, ease of use for employee users, chat function, customer service.

Cons: The admin user interface is not as intuitive as it could be, although when you use it as much as I do, that isn't a big issue.

User Friendly, Helpful

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and allows me to keep track of my hours with ease. I have never had any issues with this software to date.

Cons: It could develop an app for independent contractors who don't always utilize an office. I don't always work from the same location so this would be a helpful tool to help log hours on the go without having to log into the web portal on my phones browser

Overall: the ability to track my hours so i can provide the detailed info to my customers to pay me properly

I find the software very user-friendly and helpful.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and keeps track of all hours spent on clients in one spot. It is very user-friendly.

Capterra-loader

neat and cool to use

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the most about this software is the ability to keep things in order is cool. Keeping track of time cards is easy.

Cons: What I like least about this software is that the interface can be a little challenging to use. Other than that, its fine.

Easy to use software.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracks pretty much everything you need to keep complete records. Easy use of clocking in and out for employees. Adding and deleting employees is easy to use and set up.

Cons: Some functions are hidden and have to be searched for. Some of the pages have way too much information on them and could be condensed.

Software w/ potential, but needs some upgrades

Jan 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software provides the timekeeping that I require and the reports I need to turn into my client.

Cons: The user experience is not good (really dated) and the reports look AWFUL. Would REALLY be great if they would make some improvements.

Does the trick! We don't need much and it does just fine.

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Relatively simple to use. The customer service representative who helped us setup our account was amazing.

Cons: Explaining to tech illterate employees how to login was a hassle. One of our client's uses a service called Ximble that uses a printed out QR code that you scan using a wall mounted tablet. That seems pretty handy, but not necessary.

Overall: Honest time tracking thanks to the IP address requirements.

Staff is able to use this format with minimal difficulty.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I am able to run reports, make corrections quickly and review timesheets at any time. This program is very user friendly. I have recommended it to several other churches.

Cons: The cost is a bit more than we planned to spend on timesheets, but the convenience has made it worthwhile.

There is an ease of use when logged into the desktop version, but the mobile version is limited.

Jan 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The desk top version of the program is easy to use and navigate. The technical support is extremely helpful.

Cons: The mobile version doesn't allow for our offsite employee to edit or sign their cards with ease. This means they will call into the office to make adjustments which is very inefficient and counter productive. There needs to be an easier way to track unpaid sick time.

Overall: Our company is no longer tethered to a time clock

timesheets works great for us and they are always available to help out with questions etc.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that everything is timestamped, the multiple reports you can run to keep track of everything are very convenient. easy to watch staff hours and to make corrections.

Cons: there is no app to use; having to double check whether signed in or out due to timesheets timing out; the clockin screen is mobile friendly but the rest of the website is not mobile.

Like the easy use

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Defines and saves addresses - tracks by category and I like the concise layout of the reports. Ease of login in

Cons: It does NOT capture some smaller rides and will often have some rides that start and stop in the same location even though there is some distance between them

Overall: Life a lot easier when expensing mileage/taxes

Capterra-loader

Straight-forward billing and resource management

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Day to day workflow is easy to use. Simple and to the point. The custom reports feature is super handy and something I use frequently to get a view of what my team has been up to.

Cons: Not as flexible as I would like. Doesn't have external timer apps. Document output (PDF) format is not very attractive for sending to clients and is not customizable.

Overall: Saved time

The support is the best I have ever seen, but once you get going you will hardly ever need it.

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The import / export features save so much time.
So easy to enter time.
The ability to merge Clients or Projects and the ability to Archive time

Cons: Doesn't track project estimated hours (estimated vs actual)
Only has Customer and project, no task.

Overall: We have tracked our time against the project for invoicing and payroll.

As a small business owner, to find a software source with fantastic support at a low cost is amazing

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries.
Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day.
Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there !
What more needs to be said !
We love it.

Cons: Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Overall: A system that works !

Overall, I really like the software and have no major issues with it.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been easy to use for everyone. I have zero complaints from the employees about their use of the software.

Cons: I do not like that, I, as one of the administrators, cannot edit PTO once it has been entered, like you can regular clock in/clock outs. If I need to adjust the PTO time or I've entered the wrong date, I can not edit it. I have to completely delete the entry and start over. I really wish that this could be changed and become an option to do so.

Excellent and easy to use!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the user interface is very friendly and easy to use, i get notifications on my phone when my employees clock in and out which makes keeping track of lunch breaks and attendance very easy.

Average

Jan 26, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The fact that notes can be added to the time. This is all I have. Why does this have to be 100 characters? There are not many pros to the product.

Cons: There is not enough customization on the exported reports. Does not have alerts to allow me to let employees know that their timesheet needs to be updated. Does not provide a periodic report (daily, weekly, etc.) that allows me to know which employee did not add time to their timesheet. Daily time reporting is very important to my business.

I have had an overall good experience with TimeSheets

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: That you can quickly record everything you are working on. I like I can see what my team is working on so we can prioritize projects.

Cons: It doesn't have a mobile app. Also, we have had issues when one of the team members wants to change the clock out/clock in time.

Overall: we can easily report back to clients the time and projects we worked on.

Pretty easy to use. User friendly.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Tracks vacation and sick time. I can run different reports. I like I can limit where the employees can clock in and out.

Cons: Closing out the pay periods. There isn't a lot of online direction when I don't understand something so I always have to go through chat. A user manual would be nice to keep on hand.

Overall: Ease of use. I can add as many employees as I want. It's easy to add and deactivate employees.

Overal good experience using Timesheets.

Jan 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can easily clock in and out and see who else is clocked in. I also like being able to add pay period start and end dates to the schedule.

Cons: That I can not see each pay period for each employee broken down. For example, if I wanted to see how many hours an employee worked the past two weeks I have to add them manually. I would love to be able to select dates and get the hours worked that way. Also, the layout is hard to use on phones, especially when trying to create a work schedule for staff.

I have been using this software for over a year now and have had no issues with it.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the most is that it will allow you to track the time and expenses together to s specific project or event.

Cons: The only problem we have had was in the beginning and that was getting our employees set up so they could sign in on their own.

Overall: The software allowed us to track hourly time better . It also allowed us to track expenses better and mileage reimbursement.

its a great tool for my staff.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use for my employees. it keeps track of their hours and I have easy access from whatever location.

Cons: I don't have complete control of my employees logging in from outside of the office. I am not sure if I am using the software correctly when it comes to that or not looking at the right information.

Overall: My employees used to give me handwritten timecards. I have offices in different locations so I was not able to physically see if they were late. It has helped me see what times they are actually getting to the office.

Overall happy

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons: The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Great value to provide compliant timekeeping.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: week-view entry is very easy/convenient and minimizes employee errors. The report options give all I need as a supervisor / employee and for when I need to do invoicing.

Cons: Likely as we haven't inquired yet on customizing it, but it would be good to have default screen for employees show up as week-view.

Timesheets helped our growing business keep better track of our employees hours vacation & sick time

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reporting function timesheets offers. Being able to pull up an employees vacation/sick time usage for the year is a great feature and has helped our company keep a better track of time used by employees.

Cons: The settings are a bit confusing at times. It would be nice if there was an easier way to allow certain employees to see others employees time without being a supervisor of them.

It is easy to use.

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All the information you can enter. It is easy to use, easy to set up new users and projects. The reports are also helpful.

Cons: When you are in the dashboard screen the drop down box takes you to the person you selected and then you have to click on their name.

Love this product for my small office employees.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is very easy to use for the administrator and the employees. Corrections can also be done in a snap.

Cons: It has so many options I can't remember how to use them all:-) When that happens, the excelletn customer service really shows.

Overall: ease of managing employee hours, time sheets, vacation and sick pay.

Timesheets has been an invaluable part of my business. I love how easy it is to use!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to keep track of time with multiple clients and projects. Easy to keep track of mileage and other expenses. The customizeable reports are so helpful for invoicing and for figuring out taxes.

Cons: The only thing I wish they'd add is a mobile app. The site does work well on a mobile browser, but an app would be awesome!

Overall: Easy, time tracking for multiple projects and multiple clients, expense and mileage tracking, and customizeable reports that can be exported and saved.

We have been using this software for over a year and it meets all our needs.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It tracks time worked and paid time off in a very easy to use format. It tracks reimbursable expenses in a way that makes reporting easy and convenient.

Cons: It can be a little tricky to use from a phone but does work. Users need to be patient and follow the steps.

Overall: Disagreements with staff over how much time they have taken or have left are time consuming and negative. This system saves us from all of that.

Great product, never had a problem

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, employee and timesheet setting options are more than enough for our needs, support has been great the two times i had questions, imports data to Quickbooks easily. I also like that we can track all expenses, such as, mileage, we can create and track multiple project time at once and use it from anywhere and upload backup documents.

Cons: In the three years we have used this product we have never experienced an issue with functionality or accesability. I guess the way they charge is not ideal. They charge by numberof users but only in groups, so if we have 5 users and need 1 more we would have to pay for 3 more users in the next tier.

Overall: Timesheets.com made it much easier to track employee and project time and record expenses.

Ease of time keeping and management

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It can accessed anywhere which makes use by myself and staff easier.
Time stamped when alterations are made.

Cons: Updating of daylight savings time can be a challenge as it doesn't always work so it can cause a few issues

Overall: Less stress when managing staff movement

Vendor Response

by Timesheets.com on January 24, 2018

Hi Karyn, Please contact us regarding daylight savings so we can help you with the issue. There should be no problems whatsoever with the transition. Thank you for your feedback.