# Cognito Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cognito Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/162373/Cognito

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# 

 Cognito Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Cognito

## What is Cognito?

Cognito builds ID verification services and APIs to help businesses make sure customers are who they claim to be securely and easily. We are the first company to provide easy and comprehensive online identity verification of global customers without any code. Cognito’s customizable drop-in ID verification and compliance system is based on hundreds of worldwide data sources and analyzes thousands of document types, along with liveness / selfie verification.

## What is Cognito used for?

[Identity Management](https://www.capterra.com/identity-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[AML](https://www.capterra.com/aml-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2500

Usage Based, Per Month

Free trial  
available

Includes Free Version

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Do you work for Cognito?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cognitohq.com&name=Cognito)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cognito

0.0

VS.

[5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews)

Starting Price

$2500

Usage Based, Per Month

Starting Price

$1

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (3)

Value For Money

0.0 (0)

Value For Money

4.0 (2)

Customer Service

0.0 (0)

Customer Service

5.0 (3)

## Cognito alternatives

[4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.9 (14)](https://www.capterra.com/p/10021163/Flagright/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/)

Starting price

$28000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about Cognito

Overview

### What company size and specific industries is Cognito built for?

Cognito is designed for businesses of all sizes that need identity management support for KYC and AML compliance, sanctions screening, regulated data handling, watchlist scanning, and full-spectrum verification. It is a fit for organizations operating in regulated environments that must verify identities and monitor risk.

Features and Usability

### What are the key features of Cognito?

Cognito offers AML compliance, identity verification, fraud detection, and PEP screening for risk and screening workflows. It also includes access controls, authentication, audit trail, audit management, and role-based permissions, plus case management, workflow automation, real-time monitoring, alerts and notifications, reporting, and real-time analytics.

Getting Started and Support

### What training and onboarding options does Cognito offer?

Cognito provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Getting Started and Support

### What customer support options does Cognito offer?

Cognito provides Email/Help Desk, a Knowledge Base, and Chat for customer support. Users can use written assistance, self-service articles, and real-time chat guidance to get help with setup or account questions.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

AML Compliance

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Cognito 41 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Add customized logos and colors to align with company branding

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Identify and prevent suspicious activity

Validating the identity of an individual or entity through verification of personal information or credentials

Oversee people and resources to carry out an investigation

Guidelines set by the International Organization for Standardization

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

The process of conducting customer due diligence for any politically exposed person (PEP)

Create, manage, and track policies and procedures within an organization

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Analyze potential risks across the organization

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Assess and score risks using risk matrices

Search and filter data across systems to locate required information by entering keywords or certain criteria

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

View and track activity related to an individual, transaction, etc.

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Basic

$2,500

Usage Based,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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