# Egress Protect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Egress Protect Software - reviews, pricing plans, popular comparisons to other Email Security products and more.

Source: https://www.capterra.com/p/162378/Egress-Switch

---

# 

 Egress Protect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Egress Protect

## What is Egress Protect?

Egress Intelligent Email Security includes email encryption software (Egress Protect) designed to secure information, a risk based-protection product (Egress Prevent) to flag potential data leakage risks and prevent missent emails and an analytics tool (Egress Investigate) to measure compliance. Egress File Sharing and Collaboration includes Secure Workspace: an encrypted environment for seamless file sharing and collaboration and Secure Webform, forms that enable users to send data securely.

## What is Egress Protect used for?

[Email Security](https://www.capterra.com/email-security-software/)[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

74%

Neutral

17%

Negative

9%

Starting price

£90

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Egress Protect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.egress.com&name=Egress Protect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Egress Protect

4.1 (23)

VS.

[4.8 (25)](https://www.capterra.com/p/185271/EasyDMARC/reviews/)

Starting Price

£90

Per User, Per Year

Starting Price

$17.99

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (23)

Ease Of Use

4.7 (25)

Value For Money

4.1 (18)

Value For Money

4.8 (19)

Customer Service

4.3 (20)

Customer Service

4.7 (15)

## Egress Protect alternatives

[Gaggle Mail](https://www.capterra.com/p/159732/Gaggle-Mail/)

[4.6 (36)](https://www.capterra.com/p/159732/Gaggle-Mail/reviews/)

Starting price

$2.50

Per User, Per Month

[Learn More](https://www.capterra.com/p/159732/Gaggle-Mail/)

Highest Rated

[MailReach](https://www.capterra.com/p/230805/MailReach/)

[5.0 (24)](https://www.capterra.com/p/230805/MailReach/reviews/)

Starting price

$19.50

Per User, Per Month

[Learn More](https://www.capterra.com/p/230805/MailReach/)

[MailBoxValidator](https://www.capterra.com/p/152461/MailBoxValidator/)

[4.5 (52)](https://www.capterra.com/p/152461/MailBoxValidator/reviews/)

Starting price

$19.95

Per User, Per Month

[Learn More](https://www.capterra.com/p/152461/MailBoxValidator/)

[Zix Email Encryption](https://www.capterra.com/p/210860/ZixMail/)

[4.8 (6)](https://www.capterra.com/p/210860/ZixMail/#reviews)

Starting price

$100.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/210860/ZixMail/)

[View all alternatives](https://www.capterra.com/p/162378/Egress-Switch/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Drag & Drop

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Encryption

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Convert data into a code for security

Policy Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and track policies and procedures within an organization

Reporting/Analytics

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Egress Protect 7 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

Create, manage, and track policies and procedures within an organization

View and track pertinent metrics to find patterns and gain insights from data

Features

3.9 (23)

3.9

Based on 23 reviews

## Pricing

Value for money

4.1 (18)

Free Trial

Basic

£90.00

Per User,Per Year

Value for money

4.1 (18)

4.1

Based on 18 reviews

## Integrations

[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

## Support, customer service and training options

Customer Service

4.3 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (20)

4.3

Based on 20 reviews

## User reviews

Overall rating

4.1

Based on 23 reviews

Filter by rating

5(11)

4(6)

3(4)

2(2)

1(0)

Mentioned topic

Sorted by most recent

LE

Leon E.

National Operational Lead

Non-Profit Organization Management

### "Egress Protect - Great product with excellent service and support "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 28, 2024

Egress Protect is easy to install and works really well as an Outlook plugin too. I have found it easy to train staff and there is a great resource and document library that Egress has which includes video demos which has really helped. When issues have arisen, I have found Egress to respond quickly and find solutions - we have always had really friendly and approachable account managers too.

Pros

The additional protection and peace of mind Egress Protect provides in terms of being able to recall packages, limit how long a package can be accessed for and reliable analytics about when packages have been opened.

Cons

The cost is reasonable per licence, but my service requires a large number of licences if we wanted all staff to use the product, which can be expensive overall.

Alternatives considered

[Proofpoint Email Protection](https://www.capterra.com/p/175873/Proofpoint-Email-Protection/)

[MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/)

Reasons for choosing Egress Protect

We chose to keep Egress Protect due to ease of use/staff familiarity, compatibility with wider infrastructure and lack of time to do wider research and cost comparisons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HO

Howard O.

managing manager

Legal Services

### "Email security is very important"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2023

Such an easy process to set up. It does exactly what it says it will do. This program could potentially save your entire system from human error in interacting with malicious emails.

Pros

We have all sorts of firewalls in software to screen out malicious emails. However, when some emails get through it is the end user who has to decide whether to push or not. This program gives banners to help identify suspicious and malicious emails. Helps to eliminate human error, which is where all our mistakes have been made.

Cons

There is no cons about this program. The program was exactly what I was looking for and what we needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Dave T.

Software developer

Computer Software

### "Poor feature set and workflow with long term downsides and liabilities"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 21, 2022

If you are using Egress for occasional transmission of sensitive information then it has a use but if used for general communication then it is poorly designed and written. It would be far better for egress to host the email content on their servers and allow access to them providing the relevant search tools etc. Using Egress on a daily basis not only wastes inordinate amounts of time but also causes significant problems trying to locate record of communications which have long term negative effects.

Pros

It adds a modicum of security but with a significant overhead.

Cons

The workflow of this product for an external vendor is atrocious. • Reading a simple replay such as “thanks” turns into a longwinded process of opening webpages and logging in. • Email management becomes a nightmare. A frequent user of Egress emails you some important information, good luck ever finding that again with no search facilities and impossible to quickly scan emails. • There is a potential legal issue going forward if you reply using egress since the Egress account holder effectively has a lock on the record of your communication if they remove your Egress account. So for example if a client requests in an email for work to be performed in a certain way then the recipient of that order would have no way to find or read that communication potentially years later. The web client is glitchy.- • Replying to an email frequently leaves the recipient names blank meaning you have to close tab and try again. • It can also conflict with other local security protection, again requiring multiple attempts to reply. • Has a habit of disabling send, losing the email content you have just written. • The outlook plugin seems to provide little additional functionality but does also add additional faults such as complete inability to reply. From a security perspective it actively encourages the clicking of links in emails to the extent of being a phishing scammer’s dream.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Dominic W.

Paralegal

Banking

### "Egress Protect"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

January 10, 2022

Pros

Provides a convenient final line of defence/opportunity for a final check when sending out, for example, external emails.

Cons

Unable to turn off (permanently or temporarily) without administrator credentials.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Barry S.

Psychologist

Mental Health Care

### "Very awkward, cumbersome and confusing"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

July 7, 2021

This is my first experience with a dedicated "Secure" email system (vs Gmail or Hotmail) and so I have nothing else to which to compare it. Perhaps when there is the additional layer(s) of security other systems are just as difficult to navigate. What I can say unequivocally is that I really dislike this product and have made my impressions known to the MCO.

Pros

The only feature I can appreciate is that it is supposed to be very secure in maintaining the privacy of the clients whose information is passed back and forth through the email system.

Cons

As an end user - required by the Managed Care Organization to communicate client information for purposes of authorization and billing - I find it very cumbersome and difficult to use. - There is no ability to create client folders within which to place various communications between the provider and the Managed Care Organization. - The MCO with whom I am contracted doesn't use the client name in the Subject line, and there apparently is no "Search" function to more easily locate correspondence by Client. Consequently, it requires going through each and every email numerous times in order to locate a particular client's correspondence. - The interface is not intuitive nor user friendly: I have yet to figure out why it is that when I log on to Egress from a correspondence from the MCO, at times the previous emails received will appear in the roster of emails, and other times there will be "0" received emails showing. - The system doesn't allow you to view an email and then "back arrow" to the list of recent emails. Apparently, you have to log in another time - I find it very difficult to attach files that I create in my Spreadsheet program, unless they are saved to my drive, which adds another layer of work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SI

Sandor I.

CISO

Telecommunications

### "Email Protection implemented the Easy Way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 15, 2020

The email security helps to prevent data-leaks by emailing the wrong persons and to send emails safely. The best user experience is within a windows environment. Our administrators needed some time to learn the behavior of the application to help our end-users. A lot of the Egress templates are customizable with help of Egress support.

Pros

The Proof of Value was easily implemented and moving from POV to production was done with help of Egress support. We implemented the solution step by step to minimize impact on the organisation. All feedback from the organisation was absorbed by Egress in such a way that they fixed each 'issue' the end user experienced. The application has lot's of possibilities.

Cons

Roll out of the application -> Registry Keys need to be imported under local user-profile. Mac users are not supported with the Outlook Plugin Not suitable for big-bang implementation (incremental implementation necessary) Learning curve of the application takes some time. End-User manuals needed to be customized by the customer. Manuals are available but not directly suitable for end-users. (Perfect for administrators)

Reasons for choosing Egress Protect

Great support, excellent pricing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AF

Arnie F.

IT Manager

Financial Services

### "Egress Intelligent Email Security - Does what it says"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 11, 2020

No issues so far, it's a product we needed and implemented fairly swiftly with help from Egress themselves.

Pros

Highly customisable. Setting up different rules e.g. Encrypt highly confidential on device or to certain users. Flagging up of suspicious email senders, new recipients or potential data loss by sending to an incorrect address is a great feature. TLS checks to make sure security is in place.

Cons

Does have a bit of an impact on Outlook e.g. Sending an email takes a second or so longer now and starting up Outlook can take a few more seconds. Minor issues but sometimes it disables the addin due to taking too long to load (5+ seconds). There are various registry fixes in place that look to have done their job so that it's not disabled.

Reasons for choosing Egress Protect

Proven track record, service similar clients, secure and good customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OA

Oluyemi A.

C.E.O

Hospital & Health Care

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 9, 2020

Pros

Ease of use when sending and receiving email.

Cons

Inability to forward emails to other people on the same egress system. Complicated set up process

Reasons for choosing Egress Protect

I had been receiving and sending emails through one of egress customers and them decided to have the same service for our company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

MARK L.

Technology Dir

Education Management

### "Easy to setup and use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 8, 2020

They were very helpful.

Pros

Very easy to use and setup. Liked the large attachment option.

Cons

I have no complaints about this software right now.

Reasons for choosing Egress Protect

Fit our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Matt W.

Senior Systems Administrator

Medical Devices

### "Corporate use in Healthcare"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 8, 2020

Pros

The solution is widely used in the Healthcare industry so by using egress switch we can easily exchange data in a secure way. Egress appears to be the industry standard for secure email.

Cons

Implementation was complex and confusing with our email gateway solution. Egress have had limited exposure to our particular solution. The egress switch desktop client is not very user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162378/Egress-Switch/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)