# Zakeke Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zakeke the right Product Configurator solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162400/Zakeke/reviews --- Zakeke 4.9 (44) [View alternatives](https://www.capterra.com/p/162400/Zakeke/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zakeke Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews MN Marin N OwnerMusic, Self-employedUsed the software for: Less than 6 months. “This helps me get rid of numerous back and forth mails with the customer to create custom renders, gives the customer real time preview with amazing features like dynamic weight and pricing.“ September 17, 2024 NW Nate W OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Performance can take a hit on mobile with a lot of product variants We also weren't able to directly integrate all of our products from Printful into Zakene“ April 22, 2021 CM Christian M Creative DirectorSporting Goods, 2 - 10 employeesUsed the software for: Less than 6 months. “The customer support was accurate and helpful during the setup process, allowing us to link it to Shopify without problems.“ August 26, 2024 Curtis L Managing PartnerPackaging and Containers, 2 - 10 employeesUsed the software for: 1-2 years. “Customer support is great & our rep \[sensitive content hidden\], has always been there to help & I don't think we would have what we have implemented if it wasn’t for all the time and help he has given us.“ July 30, 2024 MS Mark S Graphic Designer Graphic Design, 2 - 10 employeesUsed the software for: 1-2 years. “With the ability to upload 100s of business card designs, being able to offer customers integrated clipart and photostock within the package meant that we could deploy the online designer without any coding.“ July 2, 2021 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Curtis L. Managing Partner Packaging and Containers Used the software for: 1-2 years ### "A simple but effective tool to increase the quality of your website" July 30, 2024 5.0 Pros Creating a product customiser is on your website, is no small feat. It is normally a luxury only used by large businesses with deep pockets. Zakeke has allowed us to compete with some of the giants in our industry, to create a customisation tool customers can use to design their packaging in a really unique & user friendly way. Customer support is great & our rep \[sensitive content hidden\], has always been there to help & I don't think we would have what we have implemented if it wasn’t for all the time and help he has given us. Cons Overall I think Zakeke is great & they are constantly adding features & improving their products. That's why I would say a small room for improvement would be providing more options for users to change how the customiser looks. At the moment you can change the colours & icons, but I would love to see options to change the customisers layout to say a landscape view or on the visual customiser, be able to place the 2d layout and the 3d model side by side with the control bar placed at the bottom of the screen. I would also say, there are some great features on the Visual customiser that are not on the product configurator & vis versa. For example the ability to select bulk order for example on clothing you can select multiple different sizes or add shirt names etc that isn’t available on the configurator. It’s a shame as it often makes you have to compromise. Review Source CM Christian M. Creative Director Sporting Goods Used the software for: Less than 6 months ### "The most complete 3D Configurator on the market" August 26, 2024 5.0 Zakeke gives the customers a new way to customize products, expecially in the sports industry where every player and every team needs a unique design. Zakeke allowed us to unlock the full potential of a customized product. People use our shop to create the products they want, increasing the image of our brand. Pros We appreciate the full customization of the product through a 3D visualizer. Also, the ready to print output saves a lot of time in our business processes. The customer support was accurate and helpful during the setup process, allowing us to link it to Shopify without problems. Cons Some features may be too hard to understand for the users. Alternatives considered [AWS Config](https://www.capterra.com/p/205398/AWS-Config/) Reason for choosing Zakeke Zakeke matches at its best the full customization we offer to our customers. Review Source EL Eson L. General manager Textiles Used the software for: 6-12 months ### "zakeke makes my company stronger" April 15, 2021 4.0 Product picture editing is convenient and restrictive, reducing editing time Pros 3D View , template ，with WordPress & Woocommerce API Cons Consumers are too slow to enter the editing interface Review Source VR Verified Reviewer Ecommerce Manager Retail Used the software for: I used a free trial ### "Most Reasonable Designer Plugin BY A LONG Shot" February 16, 2021 5.0 It is insanely easy to install pretty easy to create products and has most of the features one could want in a product like this. 3D configurator, 3D preview, unlimited views. Pros If I'm being honest then pricing has to be the most attractive part about this item. There are many similar options out there with better or worse UX but they are thousands of times more expensive. Cons There are a few features that I need that don't seem to be available like downloading the design without completing a purchase. This is a little frustratin as it's something I am really interested in. Alternatives considered [printQ](https://www.capterra.com/p/181116/Magento/) Reason for choosing Zakeke Price. PrintQ and Chili Publisher are insanely expensive. PrintQ has probably the best capabilities there are in this genre of products but the price tag is well beyond what any small business can afford. Chili Publish is just as expensive with fewer options and a less friendly UX. Review Source MA Mariam A. owner Apparel & Fashion Used the software for: 6-12 months ### "helpful and fast customer service " July 2, 2021 5.0 I love the customer service. very fast responses and very helpful Pros the software gets updated frequently with new features. so far compatible with my products so I didn't have to update anything unless you want to use the new features of course then you need yo update Cons the limit on the number of products which makes me not try to add more products just to keep the costs down Alternatives considered [Printful](https://www.capterra.com/p/209769/Printful/) Reason for choosing Zakeke it's more flexible. I get the files and decide which service to use. I can either produce the product myself or have it printed since I have all related files. works fine with silhouette studio so I just import the file and cut . Review Source MN Marin N. Owner Music Used the software for: Less than 6 months ### "Best 3D Configurator for small businesses" September 17, 2024 5.0 I use Zakeke to create a 3D Guitar Configurator that enables my customer to preview and build their dream guitar. This helps me get rid of numerous back and forth mails with the customer to create custom renders, gives the customer real time preview with amazing features like dynamic weight and pricing. It really changed everything for us Pros Best configurator for small businesses, enabled me to create a guitar configurator that changes my business on the daily basis. Cons Minor viewing issues that are being adressed by the team at Zakeke as I'm speaking Review Source Roger (Justin) Y. Website Developer Sporting Goods Used the software for: 2+ years ### "Sophisticated Streamlined Package That Wows" April 22, 2021 5.0 We saw the lack of energy and innovation in the Track and Field baton products, at the same time, inspired by Yeti's success on trendy thermal drinkware.....we decided to made them customizable with laser engraving service. So this is how we met Zakeke. After I got updated about their Augmented Reality feature, I am defintely about to bring them in to my current project. Pros I chose and implemented Zakeke's 2-D Customizer for my yet another custom product ecommerce project more than a year ago, after researching several other big vendors and small plug-in options. I love the app's full functionality and its ease of implementation. Our customers love the customization interface and of course the 3D preview. Cons The only real help I needed was to come up with the 3D models of the custom products, which Zakeke's team created for us quickly with a really affordable service fee. I will say that this arrangement was not super efficient for me as a freelancer to go back and forth with the 3D cad when I wanted to change the cad at later times. Review Source VR Verified Reviewer Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good stuff" August 3, 2023 5.0 We have received great customer service over the last few weeks while getting the install sorted. Pros We are at the early stages, but so far so good. Pretty sure this will work & help increase our turnover. Cons Some bits seem a little bit clunky for the not so tech savvy, but we trailed the software on 10 people & all seem to navigate OK. Review Source Victor Conde B. Founder Retail Used the software for: 6-12 months ### "The only good solution" July 2, 2021 5.0 Pros I was looking a lot for different easy software for my customers to make a custom poster, and after long trail and error i found this, and it just works. The only solution on the market i can recommend. Cons Its a little on the expensive side for my use case, because it has a lot of other features that i dont need because i have a simple poster business, but its great it can do other stuff. Review Source Michael H. Co-Founder | Creative Director Marketing and Advertising Used the software for: Less than 6 months ### "One of the only 3D product customizers on the market" May 11, 2020 4.0 We used Zakeke, but are actively searching for alternatives to escape the sales commission pricing model. The app itself works quite well. Pros Zakeke is a pretty robust 3d product configuration software, that integrates with all of the most popular ecommerce platforms, which is nice. Once you get set up, it's pretty easy to use, and adding customizable products is easy, feeding into your store via API. Cons The pricing model on this is borderline crazy. It really doesn't make sense for a product customizer plugin to take a percentage of all of your sales. Even though the software is solid, it's almost impossible to get over the pricing model. Review Source TD Thibaut D. President Consumer Goods Used the software for: 1-2 years ### "Super produit" April 15, 2021 5.0 Pros Ce que je préfère le plus, c'est la simplicité du côté de l'utilisateur, pour personnaliser et voir l'aperçu de son produit avant de commander Cons Les fonctionnalités sont parfaites et facile à prendre en main après une période d'adaptation. Review Source GM Gabriel M. Business Owner Consumer Services Used the software for: 6-12 months ### "Just what I was looking for!" April 19, 2021 5.0 I'm happy that I purchased this product and it has helped me gain sales. It was perfect for my business. Pros I enjoyed how easy it was to setup everything and how fast it was to start using the customizer so I can sell my customizable products. Cons To be quite honest for my current needs, I don't see anything else I could ask for right now. Reason for choosing Zakeke It was love at first sight. It was made for my business. Review Source MV Maayke V. Owner Design Used the software for: Less than 6 months ### "Perfect software, good customer service!" April 15, 2021 5.0 It's great overall, good price quality. Pros It's easy to implementate on my website. It's easy to use for my customers. And if I have a question, customer service is great and fast. Cons I would like to add patterns as colors, but this can't at the moment. Review Source SI Stephen I. Owner Entertainment Used the software for: Less than 6 months ### "Best Product on the Market" April 15, 2021 5.0 Zakeke gets the job done, and continually improves their product! Pros Tons of features, very high quality and well thought out product. Good support Cons a bit time consuming to setup and learn. Review Source GS Gyula S. ceo Retail Used the software for: Less than 6 months ### "Online product customizer - My customers loving it" April 15, 2021 5.0 Pros Easy to use, and convenient. Very easy to add new products, and set up the rules. Cons Nothing much yet. It could cost less, but thats all. Review Source AS Annett S. Grafikerin Food & Beverages Used the software for: 2+ years ### "Rundum zufrieden" April 18, 2021 5.0 Pros Uns gefällt besonders die Innovativität, die Zuverlässigkeit und der immer erreichbare, kompetente und persönliche Kundenservice Die Funktionalität erweitert sich ständig, die Benutzerfreundlichkeit wird immer einfacher. Wünsche nach neuen Features werden gehört und wenn irgendwie möglich umgesetzt. Wir sind rundum zufrieden! Cons Wir haben bisher keinen Nachteil gefunden.... Organisatorisch haben wir einen Wunsch: Da wir die Software in unserem Onlineshop einsetzten und dadurch immer online sind, wären wir sehr dankbar, wenn uns Zakeke über bevorstehende Updates und Offline-Phasen vorab informieren könnte... Reason for choosing Zakeke Wir haben uns für Zakeke entschieden, da die Software den Anforderungen für unseren Onlineshop (WordPress und WooCommerce) am meisten entsprochen hat und am weitesten entwickelt war. Wir waren von Beginn an begeistert und überzeugt, die Entwicklungen der letzten Jahre lässt uns treu bleiben. Die Integration in unser Angebot funktioniert absolut reibungslos und zuverlässig. Wir freuen uns auf weitere innovative Features...;-) Review Source JV Jeffery V. Owner Printing Used the software for: 6-12 months ### "Great app" April 22, 2021 4.0 Overall the customer support is quick and they do their best to help. They understand the limitations and I hope they correct them soon. It's still a very polished app that I'm sure will only get better. My customers enjoy the user experience and features which is most important. Pros The ease of use The layout The look of the app The built in editor The amount of different files it handles Cons This app isn't perfect there are a few things that need to be corrected. 1. Product creation - Every time a customer creates a product through the app it will create a custom product within your Shopify store which will also mess up shipping. There is a way around this but will add a custom tab with a bunch of numbers in the checkout cart and shipping still doesn't understand the base product and the customers don't understand so it's better to leave as is. The extra products messing up shipping is definitely something that needs to be corrected it needs to register in Shopify as the base product being duplicated. 2. Bulk ordering - If a customer changes the color selection when they've added to cart it will not fix update the preview which confuses the customer. Zakeke should add an upsell option that works properly. 3. Taking a royalty - On top of the top tier price no matter what Zakeke takes a royalty fee even if paid yearly which I find expensive. You should be able to purchase a year plan at the top tier mark and not pay royalty fees on top of that. Review Source DS Diego S. CEO & Founder Arts and Crafts Used the software for: 6-12 months ### "Zakeke to transform Kustomit customer service" April 15, 2021 5.0 My experience is very good overall, I think that you are adding new things and we value that. We will try to implement every tool to really use the potential. Pros Zakeke helped us automate the process a lot. Before, designing for every customer was very exhausting and costly for us because we had to hire more designers when our market grew. This was not a very sustainable business because no customer wanted to pay in advance before checking the design. So now they can do it themselves and we save 90% of our valuable time to focus on strategy and development instaed of chatting with the customers. Cons I don't think that you should charge for every transaction, we already pay every month to use your software and that should be enough. I undertstand if we had to pay for some new premium features but taking a percentage of every transaction really affects our profit and loss. If this is working like any other module (in my case, Prestashop) a one off payment I think is ok. I have not seen any other module charge for every transaction, not even Prestashop itself. Reason for choosing Zakeke Because it had a better UX and more features. Plus updates. Review Source RM Robin M. CEO Business Supplies and Equipment Used the software for: 1-2 years ### "We are using zakeke on 1000 products" January 30, 2024 5.0 Pros We liked the fact that zakeke was easy to use, for us and our customer Cons We wish we could to a step by step customiz process for our customer so that would be even easier to use. Review Source BG Bénédicte G. Owner Arts and Crafts Used the software for: 2+ years ### "Excellent product!" April 15, 2021 5.0 It helps me customizing the products for the customers, who can get a unique item. Pros Very user-friendly for the end user and the backoffice Cons Being able to display names under gallery pictures, sort them by alphabetical order, etc. Changes in the pricing policy was a bit tricky to implement but Zakeke support Team is great! Reason for choosing Zakeke Easier to use, better interface and greater possibilities Review Source SE Sascha E. Owner Graphic Design Used the software for: 1-2 years ### "Great customer service and great software" April 22, 2021 5.0 Pros It is easy to set up and is suitable for many different concepts since it is so flexible. Also, it is affordable, quick and the interface is customizable, which is awesome. Customer service anwers questions quickly. Overall, I am a super satisfied customer. Cons I think the company is working hard on the software since there are often changes after updates. Sometimes a change takes some getting used to. Review Source MF Mohammed F. Managing Director Marketing and Advertising Used the software for: 1-2 years ### "Business without Zakeke will die " April 16, 2021 5.0 It was wonderful Pros Zakeke is an Awesome and easy software to help our customers customise our products, We Stated this new business just because of Zakeke to provide with this software to which we wouldn't be able to start without this software. Cons The configuration process, It has improved incredibly in past few years, hoping to see more weekly updates for improvements on back and front end. Review Source VM Victoria M. owner Printing Used the software for: Less than 6 months ### "I LIKE ZAKEKE :-)" July 3, 2021 5.0 It has been very easy for me to implement and it has covered practically all the expectations that I could have for a tool of this type. Pros It is an ideal tool to give "life" to your customizable products. Fun for the user to use and practical for the seller. Cons There are several aspects to improve in the control panel, which I trust will improve in future versions ... Improve CLIPART management (possibility to add keywords, customize background color to thumbnails, for better support in transparent images with light or dark inks, internal search engine ...) Greater control (Prestashop) over the order status (waiting for payment, canceled, sent ...) Review Source TR Tiny R. owner Graphic Design Used the software for: Less than 6 months ### "wall decoration" December 18, 2021 4.0 perfect Pros It's looks fresh and modern. It is easy to add a product and the customer can work well with it. However, the settings for minimum quality of the photo are difficult. This is very high and is now turned off. Cons The 3d function for wall decoration should be focused on the wall not on a table or floor. The text below the price at the uploader blocks the image. If someone uses an upright image, the function to scale the image below this plane disappears. The customer often does not understand this. For the layout of the print files I have to use 1cm bleed. I can't visualize this well for the customer now. II use a dropshipping system to the production company. An article is created here and not in Woocommerce. So is the variation. Now I have to manually create the item in Woocommerce and manually order from the supplier. This in itself could be even better if I could also use those variations. Reason for choosing Zakeke I don't know. it looks good Review Source MS Mark S. Graphic Designer Graphic Design Used the software for: 1-2 years ### "The best WordPress solution for online customised print design" July 2, 2021 5.0 Pros With the ability to upload 100s of business card designs, being able to offer customers integrated clipart and photostock within the package meant that we could deploy the online designer without any coding. Also the softwares integration with woocommerce was a massive step stepforward for our site. Cons At times with the 100s of pre made designs we have uploaded they can take a little time to display and load. Review Source Similar Products Featured ## Related categories [Product Configurator](https://www.capterra.com/product-configurator-software/)[Augmented Reality](https://www.capterra.com/augmented-reality-software/)[Web to Print](https://www.capterra.com/web-to-print-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.