--- title: "incwo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about incwo Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/162419/INCWO/" page_type: "product" language: "en" --- # incwo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) incwo ## What is incwo? Perfect for small-medium businesses, incwo is a fully-customizable CRM. Our CRM is built for companies that want tomanage their business from a single platform. Handle all sales processes and client communication all in one place. With incwo, you get a perfect overview of ongoing sales opportunities and payments. Keep a deep insight into how your business is really performing. Make data-driven decisions to grow your business by tracking costs, turnover in real time. ## What is incwo used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €13 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for incwo?[Manage this product listing](https://www.g2.com/products/incwo-crm-for-g-suite/claim_requests/new?auto=true) ## incwo Overview Updated September 2026 AI summary incwo is a cloud-based solution designed for small businesses seeking to unify billing, invoicing, CRM, and business management. Covering billing and invoicing, POS, and ERP categories, it enables invoice creation, processing, and quotes, with options for inventory, project, and financial management. incwo supports integration with popular payment and e-commerce platforms and is accessible across desktop and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### incwo 4.0 (4) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price €13 Flat Rate, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.0 (1,319) Value For Money 4.0 (3) Value For Money 4.1 (1,194) Customer Service 3.7 (3) Customer Service 3.9 (1,183) ## incwo alternatives Highest Rated [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Sellsy](https://www.capterra.com/p/133104/Sellsy/) [4.2 (67)](https://www.capterra.com/p/133104/Sellsy/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133104/Sellsy/) ## FAQs about incwo Overview ### What company size and specific industries is incwo built for? incwo is designed for VSEs and small SMBs that are looking to grow and organize their business on a digital core. It suits smaller companies across industries that need integrated business processes and operations to support sales and day-to-day management. Features and Usability ### What are the key features of incwo? incwo offers business intelligence, CRM, accounting, and inventory management, plus billing and invoicing, project management, and task management. It also includes access controls, customizable reports, document storage, time and expense tracking, sales pipeline management, and third-party integrations for connected business operations. Integrations ### Which third-party tools and platforms does incwo integrate with? incwo integrates with Aircall, Mailjet, Chorus Pro, PayPal, PayPal Point of Sale, Stripe, SumUp, PrestaShop, Shopify, WooCommerce, and Zapier. It covers communication, billing, e-commerce, and payment platforms, giving teams connections to common sales and accounting tools. Getting Started and Support ### What training and onboarding options does incwo offer? incwo provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material for self-paced review and feature lookup as needed. Getting Started and Support ### What customer support options does incwo offer? incwo provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for common questions and product guidance, but there is no reviewer feedback available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 16,388 CRM reviews Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) incwo supports all three features that reviewers rate as most important: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. Together, these capabilities help businesses create invoices faster, manage billing tasks more accurately, and prepare quotes before work begins, allowing teams to move from estimate to payment with less manual effort. Invoice Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made Invoice Creation 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Invoice History 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Online Invoicing 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Contact Database 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information incwo 109 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For iPad Devices: Operate/access software on iPad Devices - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Invoicing: Create, send, and view electronic invoices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Processing: Accept, record, and reconcile financial transactions - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Catalog: Present a catalog of inventory that customers can view - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail POS: For retailers - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Stock Management: Manage the buying, selling, and holding of stocks - Supply Chain Management: Manage the planning and execution of supply chain activities - Table Management: Assign waitstaff and coordinate the table services - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.0 (3) Free Trial START €13.00 Flat Rate,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Aircall](https://www.capterra.com/p/184709/Aircall/)[ Mailjet](https://www.capterra.com/p/130105/Mailjet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(2) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent PB Pierre B. CEO Information Technology and Services ### "Many fonctions, poor support" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 December 12, 2023 It could be a could product, but too many functionalities with an hazardous roadmap make it somehow difficult to use Pros Large fonctions scope, but software philosophy is not quite clear. Cons Functions Which should have been available (chorus pro connectors) were not operational Alternatives considered [Axonaut](https://www.capterra.com/p/178036/Axonaut/) Reasons for choosing incwo Some mandatory functionalities where missing in axonaut Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Raymond H. Gestion clientèle Broadcast Media ### "incwo : Un logiciel pas comme les autres " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2023 Pros J'utilise incwo au quotidien depuis plusieurs années et je vous rassure que je suis toutes les fois satisfait. A essayer voir. Cons L'excellence de incwo m'a fait oublier que l'outil devait être disponible dans plusieurs autres langues en dehors de l'anglais et le français. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Remy B. Gérant Sports ### "Complet, répond à mes attentes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 3, 2023 Cela fait de nombreuses années que j'utilise incwo et je suis toujours satisfait de ce logiciel. Il me permet de gagner un temps précieux, que ce soit pour la facturation, la gestion des achats ou le suivi des paiements. Pros J'apprécie particulièrement la facilité d'utilisation : je n'ai plus à effectuer de copier-coller d'un document à l'autre. J'ai ajouté tous mes produits et services dans le logiciel, ce qui me permet de créer des devis et factures rapidement. Avec la nouvelle fonctionnalité OCR, je gagne également beaucoup de temps sur la gestion des achats et notes de frais. Cons Il m'a fallu un peu de temps pour m'habituer au côté conforme du logiciel mis en place progressivement. Mais c'est un mal pour un bien, car maintenant, en cas de contrôle, je suis certain d'être dans les clous. Switched from [Sellsy](https://www.capterra.com/p/133104/Sellsy/) Rapport qualité / prix. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LV Laetitia V. Chargée de formation Professional Training & Coaching ### "Bon logiciel de facturation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 17, 2022 Pros Produit facile à utiliser, prise en main rapide Cons Dommage que nous ne puissions RIEN modifier apres validation de la facture : parfois il suffit d'un oubli de n° de dossier ou référence client, nous devrions pouvoir ajouter des mentions dans la case destinataire ou quelque chose comme ca Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.