Zoho Subscriptions

4.5 / 5 9 reviews

Who Uses This Software?

Small and medium enterprises, SaaS startups, Freelancers, Gyms, Subscription boxes, Wine Clubs, Accountants, Day Care, Digital Marketing Firms.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    $29 Plan-3 users and 500 customers $69 Plan-Unlimited customers and users
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/inventory/
  • Founded 1996
  • United States

About Zoho Subscriptions

Zoho Subscriptions is your one stop recurring billing and subscription management solution. Because, the moment your customer subscribes to your service/product, we automatically - send invoices, charge your customers on renewals, send thank you notes, notify you and your customers if the payment fails, we retry charging the failed payments and repeat all this over and over until their subscription expires. Some of our happy customers include FilterSnap, EuroBox, Phillip's Flags, Mobile Loyalty.


Zoho Subscriptions Features

  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Hourly Billing
  • Invoice History
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Project Billing
  • Recurring/Subscription Billing
  • Service Ticket Billing

Zoho Subscriptions Reviews Recently Reviewed!

Easily manage subscriptions

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easily handles billing for recurring subscriptions, without having to remember to send bills each month. Allows for either auto-credit card billing, or simply sending an invoice.

Cons: Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.

Overall: Keeps track of all subscription start and stop dates, and provides easy metrics.

Very useful, easy to integrate and over all very satisfied

Jun 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is easy to use and adaptable, it works really well for me, it works great with CRM and Books from Zoho.

Cons: Helpdesk is not always easy to reach. Its relatively new this product and I think they are still improving on it and adding new functionalities. Needs more interaction between currencies.

Overall: makes my work a whole lot easier and saves time

Zoho Subscription, simple, powerfull and flexible

Apr 28, 2015
5/5
Overall

Comments: We are actually using Zoho Subscription for renting out storage and parking spaces. Not typically what subscription software are made for! We found that Zoho Subscriptions were the best way to go for us, not only because of their standard functionality, but also due to their many, very functional API's. Very helpfull for us now, and in the future. The responsiveness at Zoho support have also been a main, very positive factor. We are very happy that we chose to go with Zoho Subscriptions, and plan to roll out this in soulution in other countries where we operate as well. Lasse Høydal

Pros: Very responsive support. Integrated with Zoho Books and CRM - a mature product with many users. The API's Able to handle both CC card and non-CC card customers

Cons: Still quite a new product in the Zoho family. More custom reporting always helpfull.

Great API and Support

Apr 14, 2015
5/5
Overall

Comments: I spent several weeks looking for the right subscription management platform for FilterSnap. There were e-commerce platforms for selling physical products, and subscription platforms for selling virtual subscriptions (gym membership, software license, etc), but nothing that seemed to be able to to sell a subscription to a physical product. Then I found ZOHO Subscriptions. While it was not a perfect fit right out of the box, I was able to use their APIs to build exactly what I needed. Now I am able to concentrate on building my business rather then worrying about by billing platform.

Pros: 1. Robust and fully-featured API 2. Support team is responsive, and goes the extra mile to help you 3. Pricing model is great for the startup and beyond

Cons: 1. Does not currently support a custom billing page. However, the support team worked with me to create a hosted payment page that looked like it fit into my signup process. 2. The ZOHO team is constantly updating the platform, but there is not any communication to current customers on what was added, changed, or removed.

Great product to mange your recurring billing!

Apr 14, 2015
5/5
Overall

Comments: I've been using Zoho Subscriptions for over 5 months. I was looking for something to replace an outdated and hard to mange system. With Zoho, we are able to manage all aspects of our product's subscription services all in one elegantly designed place. The system is very intuitive and lends itself to naturally to easy customer management. I'd highly recommend it.

Pros: There is a great product dev team behind this product that is eager to get any issue resolved in a proactive manor. If you find an issue, they are sure to help you find a solution.

Cons: It's is tied to Zoho Books. It would be nice if it integrated into other accounting platforms such as Xero or Quickbooks, especially in the US. Reports could be a little more robust.

Feb 23, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Nov 15, 2015
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support
3 / 5
Value for Money

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money