VoIPstudio

VoIPstudio

5 / 5 18 reviews

Who Uses This Software?

VoIPstudio is the perfect cloud VoIP solution for businesses from 1 - 500 employees. With a secure, hosted infrastructure and 24/7 support, VoIPstudio delivers award-winning VoIP and peace of mind.


Average Ratings

18 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.99/month/user
  • Pricing Details
    Choose from three price plans, from £3.99 per user per month to £19.99.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • VoIPstudio
  • voipstudio.com/
  • Founded 2009
  • United Kingdom

About VoIPstudio

VoIPstudio is a professional-grade VoIP phone service, available at consumer-level pricing. It offers the quality and security guarantees that businesses demand, while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omni-channel 24/7 support service. Based on solid infrastructure and designed to enable flexible yet secure connections between users, VoIPstudio instantly enables businesses to be more productive.


VoIPstudio Features

  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

VoIPstudio Reviews Recently Reviewed!

easy to use and to set up.

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use Easy to see reports Good set up with my phone system Multiple numbers easy to set up .

Cons: A easier to implement guide for the smart phone, maybe an separate app would help more than using the phone's native app.

Great service

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use .East to set up and help is always at hand .There response time is in minutes and if they can't sort it by email they will ring you up

Overall: I have never used the house phone since I have had this I would recommend it

Great supplier - very good value for money

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The value is remarkable, you get so many features! Call recording is probably my favourite, but it's great to have the switchboard options.

Cons: It's definitely harder to use than other systems we've used. I still can't get it to also ring my mobile as well as desk phone.

Overall: Improved customer service, less admin, piece of mind from call recordings and I think it gives our customers more confidence in our company size

Good value.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Competitive price compared with previous office landline, features and quick response messaging via the web login.

Cons: Bland interface to work with and not always intuitive. Some functionality required contacting support to get it working.

Overall: More customisable telecoms.

Very easy to set up, recommend

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop

Cons: Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio! Would be nice to have an app to call from mobile

Overall: Quick set up of a phone system

I am an IT professional with extensive experience with VOIP.

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The user interface of VoipStudio is very sleek and intuitive. It works best on a desktop browser. Getting up and running is virtually in minutes. Although VoipStudio does not offer phone support, the online ticketing support has been very responsive to all my questions.

Cons: The user interface is not well-adapted for mobile devices. I would love to see a native mobile app with the ability to add multiple accounts from VoipStudio.

Had a few glitches in set up, but then never any downtime

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: Ease of use and genericism. Your recipient is able to identify you by the number displayed, once you have called them at least one time.

Cons: If possible, I would like my full ID to be displayed when the recipient party gets the call, especially when I call overseas.

Best for the money... By FAR!!!!

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations. VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying $60/month for server using Freeswitch and was paying about $100/month for minutes. Our implementation reduced the client's cost to less than $50/month. Their support is pretty good too (follow up to this in the cons). The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Cons: The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone. Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank. Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms. I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

Up and running much quicker than we thought!

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: VOIP studio is easy to use and has been working for us know for over 12 months. The support is very good when we have had issues and problems soon overcome.

Cons: As always with VOIP, there is a bit of messing around at first in configuring all the headsets and handsets.

So pleased with new phone system.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: A great choice of phone system . Does everything we need across 2 offices with 8 users. Highly recommended . Support is also 5 stars when required . Love the support tickets being inside the same portal as the phone settings so everything is in the same place.

Pros: Ability to change so many settings across the system and for each user. Ansaphone , faxes and totally flexibility . Haven't found anything it can't do yet !

Cons: Haven't found one ..

Recommendations to other buyers: Highly recommended

It just works

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I've been using VoIPstudio since Jan 2013 and never had any issues with the service. Any problems I've had have always been dealt with promptly and professionally. The web based user interface works and gives access to any information you may want. The feature set is extensive and I can't see me using any other service for my VOIP requirement.

Cons: I've had no issues with the VoIPstudion service itself and have used my account via VOIP apps in many Countries. The voice to text translation in voice emails can be iffy but that's normal as it depends on the quality of the speech.

Perfect system

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Is easy to set Perfect and fast customer support Affordable price and all in one solution Chat assistance

Cons: They follow the user during the process of setting of account and this is really important specially for small business

VoiPstudio is Awesome

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I work from home and was tired of using a router for VOIP; in my search for a new VOIP provider, I stumbled across VoiPStudio...no router needed. I've now been on them for 3+ years and never had an issue. Clients can't tell the difference, their softphone is awesome. I've even setup a wireless phone to VoiPstudio. Just a tremendous product!

Pros: No router needed. Business class solution

Cons: I can't think of one thing I don't like about VoiPstudio...it's an awesome solution.

Recommendations to other buyers: You can't go wrong and very affordable

Excellent customer support.

May 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very good system. It always seems to be available, never slow and very good value for the money.
I do have a fibre connection but the clarity on this service is far better than my line at home.

Cons: The interface is slightly older looking but once you get use to it you can see it packs a lot of options into a small space.

There doesn't seem to have the option to put a current call back into a queue or a different queue. That would be a great option.

Overall: Super clear calls. Ability to join the remote teams together and get free calls between users.

18 locations running 60 extensions

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: So intuitive, easy to set up, so quick to add users. The cost savings are very attractive. The main administration page is clearly laid out.

Cons: Auto provisioning for all types of phone would be very helpful. Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

Great VOIP Provider

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money. Has always worked well and their support was second to none in helping me with the endless setup questions I had.

Cons: Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup.

Overall: Got a reliable provider, with an all inclusive cost - meaning that is the price we actually pay. The admin functions are also really great. There is more it can do, but for me, just wanted something that 'worked' and believe me that was not easy to find.

Very helpful in helping with setup.

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Fully accessible online to all details. Can get details about billing and access voice mail online as well.

Cons: .

Overall: Saved money compared to land line. Access messages online.

Jul 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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