# VoIPstudio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VoIPstudio the right Call Center solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162502/VoIPstudio/reviews --- VoIPstudio 4.7 (55) [View alternatives](https://www.capterra.com/p/162502/VoIPstudio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VoIPstudio Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews MJ Marko J CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Simplicity, easy setup and wide range of numbers available all over Europe.“ April 2, 2025 Jean Faya K data analystAccounting, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Sometimes the application freezes for unknown reasons.“ November 14, 2022 Baz S MarketingBanking, 2 - 10 employeesUsed the software for: 6-12 months. “good company calls are pro rated within 6 seconds“ April 19, 2024 MI Murad I IT enginerComputer & Network Security, Self-employedUsed the software for: I used a free trial. “Also call quality is good!“ November 8, 2023 HT Hikmat T Business development coordinatorApparel & Fashion, 51 - 200 employeesUsed the software for: More than 2 years. “Another advantage is you can integrate this software with Zoho CRM.“ April 27, 2022 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sol S. CIO Computer & Network Security Used the software for: 1-2 years ### "Best for the money... By FAR!!!!" July 27, 2017 4.0 Pros This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations. VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost. Their support is pretty good too (follow up to this in the cons). The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business. Cons The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone. Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank. Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms. I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin Review Source JC Jérémie C. IT manager Retail Used the software for: 2+ years ### "Best choice for small offices and quick deployment in new countries" February 28, 2023 5.0 VoIPStsudio is a good option to quickly open a line in a new country. Don't have to search a local VoIP provider. In a few clicks, you have your number and are ready to receive calls.I did not test the mobile app, but desktop software is perfect for common uses.It also works with Yealinks and Fanvil phones, at least. Pros \- 100% manageable- fax to email- easy to scale up or down- communication costs not expensive- routing rules with a lot of options- debug information available in logs Cons \- costs by user very high- costs by number high- not able to have several paid plan on the same account Alternatives considered [OVHcloud](https://www.capterra.com/p/229589/OVHcloud/) Reason for choosing VoIPstudio We are using OVH in each available countries because it's cheaper with same functionalities. Review Source Response from VoIPstudio August 17, 2023 We're pleased to hear how VoIPstudio has met your needs, especially in terms of quick deployment in new countries and its manageability. Your detailed feedback on the pros showcases that you've delved deep into our platform's features, and we're grateful for that. Thank you for choosing VoIPstudio and for taking the time to share your experience. Your feedback drives us to do better each day. JO Jeremiah O. VP Of Sales and Client Success Logistics and Supply Chain Used the software for: Less than 6 months ### "Hard to navigate, terrible customer serivce" October 4, 2024 1.0 Terrible customer support. Hostile, unhelpful, and annoyed that I was even calling. Pros What attracted me was the low price...boy, do you get what you pay for. Low quality. Cons Extremely difficult to navigate back end. If you have any support users wanting to use this, good luck. Awful. Review Source Response from VoIPstudio October 21, 2024 Hello Jeremiah. After reviewing ticket history, my suggested reply would be something like: I am sorry if back end look and feel was hard for you but we need to allow as many customization options as possible. After reviewing your ticket history issue was related your business reliability. Before providing any service we need to confirm reliable use case scenario to comply Federal Communications Commission requirements. You were using standard gmail address, and unable to provide required business documentation, plus you added many numbers with no clarification of reliable use case scenario. To be able to assist you with any configuration or provide any service we first require verified use case scenario. HT Hikmat T. Business development coordinator Apparel & Fashion Used the software for: 2+ years ### "Its the very good product for the small and mid size companies" April 27, 2022 5.0 Perfect software and I advise all small and medium business owners. Pros Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM. Cons All the features are the perfect inThis software Alternatives considered [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Grandstream Wave](https://www.capterra.com/p/168626/Grandstream-Wave/) Reason for choosing VoIPstudio Because its more functional and easy to use. Switched from [Comcast Business VoiceEdge](https://www.capterra.com/p/230309/Comcast-Business/) The previous one was not stronger for the business. Review Source Response from VoIPstudio May 3, 2022 Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service. DD Dillon D. Owner Dairy Used the software for: Less than 6 months ### "You guys should try this period it's great " February 14, 2025 5.0 Highly recommended beautiful studio awesome amazing product Pros Honestly everything it was great met all my expectations highly recommended Cons Honestly everything was perfect very very great product highly recommended Review Source MJ Marko J. CEO Information Technology and Services Used the software for: Less than 6 months ### "Excellet product and service" April 2, 2025 5.0 Very good! Excellent service and quality of calls, customer service as well very supportive. Pros Simplicity, easy setup and wide range of numbers available all over Europe. Cons Mobile app is sometimes unstable, needs some improvement. Review Source Arpit P. Director Utilities Used the software for: 2+ years ### "Cloud telphony at its very best" December 4, 2018 5.0 We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect. Pros We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world. Cons They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio. Review Source Marco B. Ceo-Founder Internet Used the software for: 2+ years ### "Perfect system" July 27, 2017 5.0 Pros Is easy to set Perfect and fast customer support Affordable price and all in one solution Chat assistance Cons They follow the user during the process of setting of account and this is really important specially for small business Review Source Julian M. Country Director www.lmibelgium.com Professional Training & Coaching Used the software for: 2+ years ### "easy to use and to set up." September 25, 2017 5.0 Pros Easy to use Easy to see reports Good set up with my phone system Multiple numbers easy to set up . Cons A easier to implement guide for the smart phone, maybe an separate app would help more than using the phone's native app. Review Source James H. Senior Sales Account Manager Retail Used the software for: 1-2 years ### "So pleased with new phone system." July 27, 2017 5.0 A great choice of phone system . Does everything we need across 2 offices with 8 users. Highly recommended . Support is also 5 stars when required . Love the support tickets being inside the same portal as the phone settings so everything is in the same place. Pros Ability to change so many settings across the system and for each user. Ansaphone , faxes and totally flexibility . Haven't found anything it can't do yet ! Cons Haven't found one .. Review Source HI Henry I. Gestión de proyectos Farming Used the software for: I used a free trial ### "Henry Ibarra Pino" October 4, 2023 5.0 Superamos problemas de conectividad, colaboración y coworking necesarias para nuestro desempeño eficaz Pros Cumplió completamente con las expectativas que esperábamos y estamos evaluando la opción de crecimiento Cons Es un producto/servicio con todas las características necesarias para nuestra necesidad primaria Alternatives considered [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)[3CX](https://www.capterra.com/p/158704/3CX/) Reason for choosing VoIPstudio Se acomodó mejor a nuestras necesidades y fue de más fácil uso para nuestros colaboradores Review Source Response from VoIPstudio April 8, 2024 ¡Gracias, Henry, por compartir tu experiencia positiva con VoIPstudio! Nos llena de orgullo saber que hemos cumplido completamente con tus expectativas y que estás considerando expandir tu uso de nuestros servicios. Es fantástico escuchar que VoIPstudio ha sido la solución perfecta para superar desafíos de conectividad, colaboración y coworking, mejorando así el desempeño eficaz de tu equipo. Valoramos tu decisión de elegirnos sobre alternativas como Genesys Cloud CX y 3CX, especialmente destacando nuestra facilidad de uso y cómo nos adaptamos a las necesidades de tu equipo. Estamos aquí para apoyarte en cada paso de tu crecimiento y para seguir ofreciendo soluciones que faciliten aún más tu trabajo diario. Si hay algo en lo que podamos asistirte o alguna funcionalidad adicional que te interese explorar, no dudes en contactarnos. ¡Gracias por confiar en VoIPstudio para las necesidades de comunicación de tu empresa! VR Verified Reviewer CEO Management Consulting Used the software for: 6-12 months ### "La mejor solución para empezar en el mundo VOIP" March 29, 2023 5.0 Excelente, genial. La verdad, me permite tener números locales donde sea, a un precio accesible y un equipo de soporte de lujo, porque todos son atentos, rápidos y atinados en sus soluciones. Pros Lo que más me gusta de VOIP es que me ayuda a no tener que pensar en VOIP. Lo integras una vez y te olvidas, funciona solo, hace lo que tiene que hacer y lo hace bien. Tiene un sin fín de funciones, lo más requerido. Y ahora con la función de poderlo integrar directamente al CRM, muchisimo más! Cons La aplicación de teléfono, es medio limitada a la fecha (03/23), pero de seguro más adelante la mejoran. Es dificil marcar a contactos y hacer operaciones básicas dentro de la misma, no lo permite. Tienes que marcar el telefono manualmente y es incomodo, manejar contactos es tedioso. Ojalá tengan integración con Google. Alternatives considered [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing VoIPstudio VoipStudio ofrece usar sus servicios de forma, súper modular a un super precio. Review Source Response from VoIPstudio August 17, 2023 Thank you for considering VoIPstudio as the best solution for newcomers in the VOIP world! We're thrilled that you appreciate our platform's seamless integration and myriad of features. Your feedback on our phone application is very valuable. Rest assured, we're committed to continuously improving our platform based on our user feedback. Thank you for helping us get better. JMB João Miguel B. Administração Environmental Services Used the software for: Less than 6 months ### "Super recomendamos!" April 2, 2025 5.0 Temos na nossa empresa para elementos que vivem no estrangeiro e é super eficiente, cumpre com todas as nossas exigências e sempre estão prontos para nos dar apoio a todas as questões necessárias. Ferramenta versátil e económica. Pros Serviço de muito boa qualidade, preços acessíveis, serviço de apoio ao cliente super eficiente e rápido. Cons Plataforma poderia ser mais intuitiva mas certamente estão a trabalhar nisso. Review Source SV Sandra V. Fondador e Gerante Real Estate Used the software for: Less than 6 months ### "VOIP Studio" August 15, 2024 5.0 Deve fazer agora cerca de 4 meses que utilizamos o serviço e estamos bastante contente. Eu só uso talvez 10/20% das utilidades, por isto vou continuar a aprender como funciona! Pros O que mais gostamos é o apoio ao cliente. Cons Não poder fazer as alterações eu própria Review Source Response from VoIPstudio August 21, 2024 Muito obrigado pela sua avaliação! Ficamos muito contentes em saber que o nosso apoio ao cliente é o que mais aprecia no VoIPstudio. Gostaríamos de informar que, em princípio, você poderá fazer qualquer alteração de forma autónoma. Se tiver dúvidas sobre como realizar alguma mudança, pode consultar a nossa documentação ou abrir um ticket de suporte, e teremos todo o gosto em ajudá-la. É ótimo saber que, mesmo utilizando apenas uma parte das funcionalidades, está satisfeita com o serviço e motivada a continuar a aprender mais. Se precisar de mais assistência, estamos aqui para ajudar! RM Ricardo M. Desenvolvedor Information Technology and Services Used the software for: I used a free trial ### "Facilidade para usuários inciantes com VoIP" May 1, 2024 5.0 Pros Simplicidade. Basta se conectar com usuário e senha. Apesar de simples o aplicativo é eficiente e tem qualidade nas chamadas. Também gostei do saldo que aparece na tela principal do aplicativo. Cons Eu não encontrei os dados da conta SIP para configurar no softphone ou telefone IP. Review Source Response from VoIPstudio May 20, 2024 Obrigado pelo seu feedback positivo! Ficamos felizes que a simplicidade e eficiência do VoIPstudio estejam atendendo suas expectativas. Quanto aos dados da conta SIP, pedimos desculpas pela inconveniência. Para resolver isso rapidamente, por favor, abra um ticket de suporte. Estamos aqui para ajudar! Equipe VoIPstudio FH Freddy H. Manager IT Program Development Used the software for: 6-12 months ### "Practico" November 18, 2023 5.0 Mi experiencia es muy positiva para el trabajo Pros Es una alternativa muy practica para el trabajo a distancia Cons A veces presenta problemas con el enrutamiento y no reciben sms Review Source Response from VoIPstudio November 20, 2023 Hola Freddy. Gracias por tu reseña y por darnos feedback sobre tu experiencia. Nos alegra saber que VoIPstudio te está facilitando el trabajo a distancia. Respecto de los problemas que comentas, por favor, si no lo has hecho aún, abre un ticket de soporte a través de la aplicación para que podamos investigarlo y tratar de encontrar una solución. En cuanto a los SMS, dependiendo del país y del tipo de números puede que este no tenga capacidad de recibir SMS. Consulta si quieres también a través del ticket para que te confirmemos si este es tu caso. Un saludo. VoIPstudio MN Matt N. Director Real Estate Used the software for: Less than 6 months ### "Very easy to set up, recommend" August 15, 2017 5.0 Quick set up of a phone system Pros Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop Cons Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio! Would be nice to have an app to call from mobile Review Source LT Lee T. Director Construction Used the software for: Less than 6 months ### "Great service " August 17, 2017 5.0 I have never used the house phone since I have had this I would recommend it Pros Easy to use .East to set up and help is always at hand .There response time is in minutes and if they can't sort it by email they will ring you up Review Source DD DAVID D. CEO Marketing and Advertising Used the software for: 1-2 years ### "SERVICIO DE 10 Y AVANZAN CON MEJORAS. MUY RECOMENDABLE" December 16, 2024 5.0 Pues la verdad que muy bien, ahora sobre todo que yo uso Odoo y he visto la integración, muy contento porque va a ser un salto en mi gestión de la compañia. Pros Llevo años usando VoIP Studio, pare el servicio durante un tiempo y al volver a necesitar un servicio de VOip ni me lo pensé. Ya no solo por el servicio, sino la atención al cliente por teléfono, lo poco que lo he tenido que utilizar me han ayudado mucho en resolver dudas. Cons Pues de momento no encuentro ninguna, he de reconocer que no utilizo todo su potencial, pero poco a poco lo voy usando, y desde luego si encuentro alguna no dudaré en comentarlo por aquí y por supuesto al canal de atención al cliente. Alternatives considered [net2phone](https://www.capterra.com/p/170370/Hosted-PBX/) Reason for choosing VoIPstudio Ya os conocía de antes y lo he utlilizado en otra empresa que tenía durante un par de años, me parece muy buena y primero mire precio pero al final prevalece el servicio Review Source PM Pedro M. Director de Ventas Information Technology and Services Used the software for: Less than 6 months ### "VoIPstudio, solución profesional a buen precio" March 13, 2025 5.0 Muy positiva de momento. Conseguimos una aunar todos los departamentos y nos ha facilitado la comunicación. Pros El control absoluto que se tiene sobre la centralita y la facilidad para realizar cambios. Cons En alguna ocasión, de forma muy esporádica, se corta unos segundos la llamada, el cliente nos sigue oyendo pero dejamos de escucharlo durante 3-4 segundos Alternatives considered [Ringover](https://www.capterra.com/p/169627/RingOver/) Reason for choosing VoIPstudio Relación funcionalidad / flexibilidad /precio Review Source EFR Ernesto Fernando R. Diretor Computer Software Used the software for: 6-12 months ### "Excelente custo/beneficio" August 12, 2024 5.0 Pros Segurança e facilidade na comunicação. Meu numero é de Portugal, mas recebo e faço ligações de/para Portugal com facilidade e baixo custo. Cons Até o momento sem comentários, pois não tenho tido nenhuma experiência negativa. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing VoIPstudio Custo/Beneficio e facilidade em utilizar o APP Review Source Response from VoIPstudio August 21, 2024 Muito obrigado pela sua avaliação positiva! Estamos felizes em saber que está satisfeito com a segurança e facilidade na comunicação que VoIPstudio oferece. É ótimo saber que a nossa solução está a proporcionar um bom custo/benefício e que as ligações entre Portugal e outros países estão a decorrer sem problemas e a baixo custo. Agradecemos também por ter escolhido VoIPstudio em vez de outras alternativas. Continuaremos a trabalhar para garantir que a sua experiência continue a ser excelente. Se precisar de ajuda ou tiver alguma sugestão, estamos sempre disponíveis para o apoiar! HA Hernando A. CEO Information Technology and Services Used the software for: I used a free trial ### "Exvelente servicio" July 15, 2024 5.0 Perfecto para llamadas voip y estadísticas confiables Pros Soporte técnico, cuentan con una muy buena atención al cliente Cons Algo enredado de configurar, pero nada que soporte no te ayude Switched from [Zadarma](https://www.capterra.com/p/166095/Zadarma/) Altos costos en zadarma, a largo plazo seria poco rentable Review Source Response from VoIPstudio July 29, 2024 ¡Hola! Gracias por tu reseña tan positiva. Nos alegra saber que estás satisfecho con nuestro servicio y el soporte técnico. Apreciamos tus comentarios sobre la configuración; estamos trabajando para que sea aún más fácil. Nos alegra que hayas encontrado en VoIPstudio una alternativa más rentable a largo plazo en comparación con Zadarma. Si necesitas algo más o tienes alguna sugerencia, no dudes en contactarnos. ¡Estamos aquí para ayudar! ¡Gracias por confiar en nosotros! Saludos, El equipo de VoIPstudio MHL Mateus Henrique L. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Recomendável" August 1, 2024 5.0 Voltaria a fazer negócios, atendimento rápido, com suporte e boa entrega. Pros Muito bom, atendimento bom e serviço funcional. Cons Acho que deveria melhorar as opções de números americanos Review Source Response from VoIPstudio August 7, 2024 Thank you for your feedback! We're thrilled to hear that you had a positive experience with VoIPstudio and found our service good and functional. We appreciate your high ratings and your willingness to recommend our product. Your comment about the options for American numbers is noted. We're continuously working to improve our offerings, and your input is invaluable to us. We're glad to know that our fast service, support, and delivery met your expectations. RCA Roberto Carlos A. Gerente Automotive Used the software for: 2+ years ### "Excelente opcion para Emprendedores " October 5, 2023 5.0 Desde que inicie a usar VoipStudio nuestra empresa ha mejorado, se nota más profesional con menú de espera, tonos personalizados y algunos anuncios en las llamadas. La gestión es más fácil se puede responder a clientes desde cualquier sitio: celular, tablet y Ordenar, además que tiene integración con mi software de despacho. Pros Realmente es un software muy fácil de usar, intuitivo y totalmente adaptable a cualquier rubro. Cons Hace falta mejorar un poco la comunicación con soporte. Aveces tardan en responder o la atención es lenta. Reason for choosing VoIPstudio Principalmente por la integración con mi software de despacho, la facilidad de su uso y desde luego por el precio. Review Source Response from VoIPstudio April 8, 2024 ¡Gracias por considerar a VoIPstudio una excelente opción para tu empresa! Nos alegra que nuestro software se ajuste perfectamente a tus necesidades, haciéndote más profesional con funcionalidades avanzadas accesibles desde cualquier dispositivo. Tomamos nota sobre mejorar la comunicación con soporte y estamos en ello para ofrecerte una experiencia aún mejor. Agradecemos tu elección por nuestra integración, facilidad de uso y precio competitivo. ¡Tu feedback es vital para nosotros! Si necesitas algo más, estamos aquí para ayudar. Gracias por confiar en VoIPstudio. AA Alejandro A. DBA Program Development Used the software for: 2+ years ### "La solución más completa " March 15, 2024 5.0 Pros Me gusta porque pagas por todo junto y es uno de los servicios más económicos del mercado, sin letra pequeña ni extras Cons Una de las cosas que echa para atrás es quizás que su interfaz es un poco más compleja de lo usual, pero una vez que le coges el tranquillo es intuitiva Review Source Response from VoIPstudio April 8, 2024 Muchas gracias por compartir tu experiencia con VoIPstudio. Nos alegra mucho que valores la transparencia y accesibilidad económica de nuestro servicio. Entendemos que nuestra interfaz puede requerir un período de adaptación y estamos comprometidos en hacerla más accesible y fácil de usar basándonos en comentarios como el tuyo. Nos encanta saber que, una vez superada la curva de aprendizaje, la encuentras intuitiva. Si tienes alguna sugerencia o necesitas ayuda, no dudes en contactarnos. ¡Gracias por elegir VoIPstudio y por tu preferencia al cambiarte de Aircall! Similar Products Featured ## Related categories [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[VoIP](https://www.capterra.com/voip-software/)[Telephony](https://www.capterra.com/telephony-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.