Who Uses This Software?

The company has been with the aim to provide affordable and advanced software solutions to the small, medium & large size organizations. iCRM can Be implemented across the Industry.


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Pricing Details
    We also have One Time pricing model.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Ipercepts
  • ipercepts.com/
  • Founded 2017
  • India

About iCRM

A CRM solution with features for sales, marketing, and support automation, as well as reports and a dashboard.


Spotlight_media_placeholder

iCRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

iCRM Reviews Recently Reviewed!


Very customisable CRM.

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Good pricing. Very customisable. Nice layout and easy to use. Can quickly get up to speed with all the features.

Cons: Not available as an app for when out of the office, other than that all was good and no other cons to list.

Capterra-loader

Delightful, Useful, Rough Service

Apr 05, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: iCRM was very cost effective for my budget at the time. Loved the GUI, and the user friendliness. Overall, it's useful for midsize projects.

Cons: The Customer Support was lacking. I had to wait on hold once for 30 minutes, and then the person on their end hung up. I like the software, but maybe get a better customer service team and you're golden.

Vendor Response

by Ipercepts on April 09, 2018

Thanks for the Kind response David.

iCRM is a great CRM software to use, it automates our Sales and Marketing seamlessly.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: First of all, it is very much capable of doing any level of customization as per the business process. It handles the large size data and highly user-friendly and enterprise ready. Most importantly it is very cost effective.

Cons: Mobile App is not available for IOS, Leads scoring feature is not available in Leads module which was an important feature for our business.

Overall: Increased productivity of employees which results in better customer satisfaction and more revenue.

Vendor Response

by Ipercepts on June 05, 2017

Thank you for the Kind feedback!