--- title: "Medical Check In Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medical Check In Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more." source_url: "https://www.capterra.com/p/162508/Medical-Check-In/" page_type: "product" language: "en" --- # Medical Check In Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Medical Check In ## What is Medical Check In? Medical Check In is an affordable, HIPAA compliant solution designed to replace the sign in sheet at medical facilities. It is a cloud based system focused on the queuing process to streamline patient arrivals and notification to staff. Medical Check In is one of the only HIPAA Compliant system on the market that includes the Business Associate Agreement (BAA) from day one. ## What is Medical Check In used for? [Visitor Management](https://www.capterra.com/visitor-management-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $399 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medical Check In?[Manage this product listing](https://www.g2.com/products/medical-check-in/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medical Check In 4.7 (25) VS. [4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/) Starting Price $399 Per User, Per Year Starting Price $1000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.6 (90) Value For Money 4.5 (24) Value For Money 4.6 (86) Customer Service 4.6 (24) Customer Service 4.5 (86) ## Medical Check In alternatives Highest Rated [4.9 (119)](https://www.capterra.com/p/162584/Sign-In-App/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/) Starting price $869.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Archie](https://www.capterra.com/p/241184/Archie/) [4.8 (90)](https://www.capterra.com/p/241184/Archie/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241184/Archie/) [Swiftlane](https://www.capterra.com/p/238723/Swiftlane/) [4.6 (124)](https://www.capterra.com/p/238723/Swiftlane/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238723/Swiftlane/) [View all alternatives](https://www.capterra.com/p/162508/Medical-Check-In/alternatives/) ## FAQs about Medical Check In Overview ### Which roles and teams benefit most from Medical Check In? Medical Check In is most used by practice managers, office administrators, and operations leaders who oversee front-desk efficiency, patient intake, and scheduling workflows. Clinical coordinators and nursing staff use it to streamline prescreening and check-in accuracy, while executives and revenue leaders rely on it to improve patient flow, staff productivity, and administrative consistency. Answer based on 25 reviews Overview ### What company size and specific industries is Medical Check In built for? Medical Check In is designed for physicians, hospitals, clinics, and laboratories of all sizes, with the strongest fit in healthcare organizations that manage patient check-in and intake. It is built for medical practices and care facilities rather than non-medical industries. Features and Usability ### What are the key features of Medical Check In? Medical Check In offers patient check-in, self check-in/check-out, pre-registration, patient scheduling, and onsite registration for front-desk intake. It also includes alerts/notifications, contact management, visitor tracking, watch list functions, kiosk support, and HIPAA compliance features for handling patient registration and access control in medical settings. Getting Started and Support ### What training and onboarding options does Medical Check In offer? Medical Check In provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Medical Check In offer? Medical Check In provides email/help desk, phone support, and 24/7 live rep assistance. Reviewers describe the support as helpful and available when needed, alongside a user-friendly experience that makes setup and day-to-day use easier for teams with custom needs. Answer based on 1 reviews ## Features AI summary Based on 1,336 Visitor Management reviews Not all Visitor Management tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Mobile Access** (**43%** of reviewers rated this feature as critical) - **Self Check-In/Check-Out** (**44%**) - **Access Controls/Permissions** (**40%**) Medical Check In includes **Self Check-In/Check-Out**, which gives visitors a faster way to register on arrival and helps front-desk staff reduce manual intake work. However, it does not include **Mobile Access** or **Access Controls/Permissions**. Instead, it offers other features that reviewers also rate as important, including **Visitor Tracking** (**44%**) and **Alerts/Notifications** (**31%**). These features help businesses monitor visitor activity and stay informed about arrivals and updates, allowing teams to maintain visibility and improve day-to-day check-in operations. Self Check-In/Check-Out 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Check-in and out via a mobile device or kiosk Visitor Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track visitors and purpose of visits Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Pre-Registration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage the pre-registration process Watch List 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track activity related to an individual, transaction, etc. Contact Management Manage, organize, and store contact information Medical Check In 12 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Management: Manage, organize, and store contact information - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - kiosk: Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free - Onsite Registration: In-person, onsite registration - Patient Check-in: Streamlines the check-in workflow and experience - Patient Scheduling: Book and manage patient appointments and follow-ups - Pre-Registration: Manage the pre-registration process - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Visitor Tracking: Track visitors and purpose of visits - Watch List: View and track activity related to an individual, transaction, etc. --- Features 4.6 (25) 4.6 Based on 25 reviews ## Pricing Value for money 4.5 (24) Free Trial Basic $399.00 Per User,Per Year Value for money 4.5 (24) 4.5 Based on 24 reviews ## Support, customer service and training options Customer Service 4.6 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (24) 4.6 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 25 reviews Filter by rating 5(19) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BH Brenna H. Intake Specialist Hospital & Health Care ### "Easy to use for all but elderly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 1, 2022 Pros Extremely user friendly, fast, mistake proof Cons Hard for elderly to check in...should have audio option on future...they can't do anything that requires typing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WD William D. Graphic designer Graphic Design ### "Good Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 9, 2021 Pros It was easy to use and operate for me and myself Cons It is slow to use and doesn’t work if there’s not a good Wi-Fi connection Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shelley B. Customer Service ### "A Little to Expensive " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 18, 2018 Pros What I like most about this product is the removal of all paper documentation because in this day an age killing trees is a sin. Cons What I do not like about this product is the cost. The trail length is also no sufficient to allow you to truly experience the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Five Element Acupuncturist ### "a great product that enable a smooth patient flow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 7, 2018 ease Pros Ease of use-- it helps my front desk be able to concentrate on other things, and notifies me immediately once a patient has arrived Cons There is really nothing I dislike about this-- it helps me stay on task, and allows me to know when patients arrive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Denise B. Business Manager Health, Wellness and Fitness ### "Has improved our patient flow " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 10/10 June 14, 2017 We have been able to reduce the wait time for our patients and are no longer loosing patients. Pros The software and app are easy to use. We are able to allow all of our users access at one time, thus helping us not to "lose" patients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW PAUL W. Optical Supervisor ### "Easy, best way to replace paper and keep up with patient flow." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 12, 2017 Pros Simple and easy to follow instructions. With the access from each station, everyone knows who is where in the office and who is being taken care of . Cons maybe better prompts for the technologically impaired. Sometimes not knowing your full name should not allow the system to proceed with check in. prompt to fill in all fields. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rosy S. Cheif Operating Officer ### "The system has made our check-in so much smoother in our busy practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2017 I don't have anything negative to say about this system, it has helped our front desk staff immensely. Pros This system helps the receptionist eliminate wait times and lines , and privacy issues. In fact, we saved money by not having a staff person at the front desk on weekends. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JE Jo Ellen L. Administrator ### "this tool has assisted our team in efficiency, workflow and patient satisfaction scores" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 29, 2017 Pros We like the easy use for our patients and our registration team, in addition to ability to use the software in concert with our EMR throughout the imaging center. Data reports are easy to perform and data is helpful in identifying workflow process improvements. Cons There are lmited characters to customize for additional patient instructions. Communicating updates and/or updating the system to help with speed and add characters would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tony S. Owner ### "exactly what I needed and well worth it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 29, 2017 Pros It's simple to use and the support is outstanding! Clients find it easy to use and many of them appreciate being able to check in. I think it helps them feel more part of the process at the clinic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS CHRISTY S. ADMIN ASST/LPN/MEDICARE WELLNESS COORDINATOR Medical Practice ### "GREAT PRODUCT. NO ISSUES TO REPORT. VERY USER FRIENDLY." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2017 THE BENEFIT OF THIS SOFTWARE IS THAT IT HELPS OUR PRACTICE PROVIDE OUR PATIENTS A SHORTER WAITING PERIOD PROVIDING A FLOW WITHIN THE PRACTICE THAT IS CONSISTENT. IT ALSO PROVIDES THE NURSES AND PHYSICIANS AN EASY WAY TO RECOGNIZE WHO HAS SIGNED IN AND WHO IS WAITING TO BE SEEN SO THAT THEY CAN MOVE ALONG IN THEIR SCHEDULE TO GET ALL PATIENTS SEEN IN A TIMELY MANNER. Cons AS PER MY FRONT DESK RECEPTIONIST MANAGER SHE HAS STATED THAT THERE ARE NO CONS TO REPORT AT THIS TIME. PATIENT'S ARE EASILY PROMPTED WITHOUT DIFFICULTY ON HOW TO CHECK IN AND NURSES ARE ABLE TO IDENTIFY EASILY THAT A PATIENT HAS ARRIVED. THE IN HOUSE MANAGING PHYSICIAN IS EASILY ABLE TO IDENTIFY HOW MANY PATIENTS ARE IN HOUSE, WAITING OR IN A ROOM. THIS IS A GREAT PRODUCT THAT NO ONE IN OUR OFFICE COMPLAINS ABOUT. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162508/Medical-Check-In/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Archie vs Medical Check In](https://www.capterra.com/compare/162508-241184/Medical-Check-In-vs-Archie)