# Medical Check In Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Medical Check In Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/162508/Medical-Check-In

---

# 

 Medical Check In Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Medical Check In

## What is Medical Check In?

Medical Check In is an affordable, HIPAA compliant solution designed to replace the sign in sheet at medical facilities. It is a cloud based system focused on the queuing process to streamline patient arrivals and notification to staff. Medical Check In is one of the only HIPAA Compliant system on the market that includes the Business Associate Agreement (BAA) from day one.

## What is Medical Check In used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$399

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Medical Check In?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.medicalcheckin.com&name=Medical Check In)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Medical Check In

4.7 (25)

VS.

[4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/)

Starting Price

$399

Per User, Per Year

Starting Price

$630

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (25)

Ease Of Use

4.8 (81)

Value For Money

4.5 (24)

Value For Money

4.7 (77)

Customer Service

4.6 (24)

Customer Service

4.9 (77)

## Medical Check In alternatives

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting price

$49.00

Per User, Per Month

Highest Rated

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting price

Contact vendor for pricing

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/162508/Medical-Check-In/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Self Check-In/Check-Out

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Check-in and out via a mobile device or kiosk

Alerts/Notifications

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Pre-Registration

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the pre-registration process

Visitor Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track visitors and purpose of visits

Watch List

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track activity related to an individual, transaction, etc.

Contact Management

Manage, organize, and store contact information

Medical Check In 10 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage, organize, and store contact information

Compliant with HIPAA, which sets standards for sensitive patient data protection

Touch-screen device allowing patients and customers to do self-check-in and pay with credit or debit cards for free

In-person, onsite registration

Book and manage patient appointments and follow-ups

Manage the pre-registration process

Check-in and out via a mobile device or kiosk

Track visitors and purpose of visits

View and track activity related to an individual, transaction, etc.

Features

4.6 (25)

4.6

Based on 25 reviews

## Pricing

Value for money

4.5 (24)

Free Trial

Basic

$399.00

Per User,Per Year

Value for money

4.5 (24)

4.5

Based on 24 reviews

## Support, customer service and training options

Customer Service

4.6 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (24)

4.6

Based on 24 reviews

## User reviews

Overall rating

4.7

Based on 25 reviews

Filter by rating

5(19)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BH

Brenna H.

Intake Specialist

Hospital & Health Care

### "Easy to use for all but elderly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 1, 2022

Pros

Extremely user friendly, fast, mistake proof

Cons

Hard for elderly to check in...should have audio option on future...they can't do anything that requires typing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WD

William D.

Graphic designer

Graphic Design

### "Good Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 9, 2021

Pros

It was easy to use and operate for me and myself

Cons

It is slow to use and doesn’t work if there’s not a good Wi-Fi connection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Shelley B.

Customer Service

### "A Little to Expensive "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 18, 2018

Pros

What I like most about this product is the removal of all paper documentation because in this day an age killing trees is a sin.

Cons

What I do not like about this product is the cost. The trail length is also no sufficient to allow you to truly experience the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Five Element Acupuncturist

### "a great product that enable a smooth patient flow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 7, 2018

ease

Pros

Ease of use-- it helps my front desk be able to concentrate on other things, and notifies me immediately once a patient has arrived

Cons

There is really nothing I dislike about this-- it helps me stay on task, and allows me to know when patients arrive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Denise B.

Business Manager

Health, Wellness and Fitness

### "Has improved our patient flow "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

10/10

June 14, 2017

We have been able to reduce the wait time for our patients and are no longer loosing patients.

Pros

The software and app are easy to use. We are able to allow all of our users access at one time, thus helping us not to "lose" patients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PW

PAUL W.

Optical Supervisor

### "Easy, best way to replace paper and keep up with patient flow."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 12, 2017

Pros

Simple and easy to follow instructions. With the access from each station, everyone knows who is where in the office and who is being taken care of .

Cons

maybe better prompts for the technologically impaired. Sometimes not knowing your full name should not allow the system to proceed with check in. prompt to fill in all fields.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rosy S.

Cheif Operating Officer

### "The system has made our check-in so much smoother in our busy practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2017

I don't have anything negative to say about this system, it has helped our front desk staff immensely.

Pros

This system helps the receptionist eliminate wait times and lines , and privacy issues. In fact, we saved money by not having a staff person at the front desk on weekends.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

Jo Ellen L.

Administrator

### "this tool has assisted our team in efficiency, workflow and patient satisfaction scores"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 29, 2017

Pros

We like the easy use for our patients and our registration team, in addition to ability to use the software in concert with our EMR throughout the imaging center. Data reports are easy to perform and data is helpful in identifying workflow process improvements.

Cons

There are lmited characters to customize for additional patient instructions. Communicating updates and/or updating the system to help with speed and add characters would be helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Tony S.

Owner

### "exactly what I needed and well worth it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 29, 2017

Pros

It's simple to use and the support is outstanding! Clients find it easy to use and many of them appreciate being able to check in. I think it helps them feel more part of the process at the clinic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

CHRISTY S.

ADMIN ASST/LPN/MEDICARE WELLNESS COORDINATOR

Medical Practice

### "GREAT PRODUCT. NO ISSUES TO REPORT. VERY USER FRIENDLY."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2017

THE BENEFIT OF THIS SOFTWARE IS THAT IT HELPS OUR PRACTICE PROVIDE OUR PATIENTS A SHORTER WAITING PERIOD PROVIDING A FLOW WITHIN THE PRACTICE THAT IS CONSISTENT. IT ALSO PROVIDES THE NURSES AND PHYSICIANS AN EASY WAY TO RECOGNIZE WHO HAS SIGNED IN AND WHO IS WAITING TO BE SEEN SO THAT THEY CAN MOVE ALONG IN THEIR SCHEDULE TO GET ALL PATIENTS SEEN IN A TIMELY MANNER.

Cons

AS PER MY FRONT DESK RECEPTIONIST MANAGER SHE HAS STATED THAT THERE ARE NO CONS TO REPORT AT THIS TIME. PATIENT'S ARE EASILY PROMPTED WITHOUT DIFFICULTY ON HOW TO CHECK IN AND NURSES ARE ABLE TO IDENTIFY EASILY THAT A PATIENT HAS ARRIVED. THE IN HOUSE MANAGING PHYSICIAN IS EASILY ABLE TO IDENTIFY HOW MANY PATIENTS ARE IN HOUSE, WAITING OR IN A ROOM. THIS IS A GREAT PRODUCT THAT NO ONE IN OUR OFFICE COMPLAINS ABOUT.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162508/Medical-Check-In/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)