Matterhorn

5 / 5 1 review

Who Uses This Software?

Matterhorn solutions are used in courts that handle civil and family court cases (including: District, Circuit, Municipal, Justice of the Peace, Specialty Courts).


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Court Innovations
  • getmatterhorn.com
  • Founded 2014
  • United States

About Matterhorn

Increase access, save time with the cloud-based Matterhorn platform. We integrate with your court case management system to allow you to offer your citizens a way to resolve and negotiate issues in an online, asynchronous, and collaborative environment. Benefits: * 64% more citizen access * processing time decreased from 157 minutes to 27 minutes * 10% fewer warrants issued * case closure and revenue realization reduced from 1-2 months to 7 days.


Matterhorn Features

  • Administrative Hearings
  • Appeal Boards
  • Calendar Management
  • Case History
  • Collections Management
  • Court Cost Records
  • Defendant Records
  • Docket Management
  • Document Imaging
  • Fines Management
  • Jury Management
  • Subpoena Tracking
  • Warrant Tracking

Matterhorn Reviews Recently Reviewed!

Exceptional customer service. They set the bar for quality customer service

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use; ability to provide customers with options that aren't limited to business hours and availability of staff. Status updates are a huge bonus. No way our staff would have time to do this.

Overall: The ability to improve our customer service in an industry where it's not expected.
No cons, because the company is very receptive to modifying a program to fit the needs of our court's processes. This is very important when you're dealing with the demographics of the population. Rural areas will have different needs than suburban areas or university towns. Same thing if a court processes more freight violations as opposed to speeding tickets.