--- title: "Rotageek Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rotageek the right Employee Scheduling solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/162513/RotaGeek/reviews/" page_type: "reviews" language: "en" --- Rotageek 4.6 (216) [View alternatives](https://www.capterra.com/p/162513/RotaGeek/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Rotageek Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews SD Sarah D Customer service representativeRetail, 51 - 200 employeesUsed the software for: More than 2 years. “I enjoy using rotageek as its easy for me to track my shifts and any changes that occur and easy for me to send my rota to my family“ July 15, 2024 KM Kari M Store Manager Retail, 501 - 1,000 employeesUsed the software for: 1-2 years. “Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm)“ November 2, 2023 EM Elizer M Project Support OfficerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's easy to build employee's schedules having to know that Rotageek can also do auto-scheduling which make all the pre-defined shifts easy to build.“ October 24, 2023 GH Gemma H first assistant manager Food & Beverages, 10,001+ employeesUsed the software for: Less than 6 months. “It posts a lot of 5 hour shifts that in a quiet restaurant does not help service or sales due to breaks. “ October 30, 2023 AP Anil P EditorEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “I can know my work schedule right away and also it is easy to request and make changes to the work hours and work days.“ April 4, 2024 jw jack w SupervisorFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Rotageek can sometimes be frustrating doing small bits of work“ July 15, 2024 NA Nina A Assistant managerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “How accessible it is on different devices, the clock in and clock out feature“ July 15, 2024 SD Sarah D Customer service representativeRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes the clocking in/out system crashes“ July 15, 2024 ## Showing most helpful reviews Showing 1-25 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EM Elizer M. Project Support Officer Hospital & Health Care Used the software for: 1-2 years ### "User friendly Rostering System" October 24, 2023 5.0 Excellent and very flexible in terms of development and improvements! Amazing! Pros It's easy to build employee's schedules having to know that Rotageek can also do auto-scheduling which make all the pre-defined shifts easy to build. Cons When the leave has been requested the managers get notified, but when the leave was approved only the requesting employee receives notification. We strongly suggest, specially for Doctors leave, that all concerned managers where the leave impacts must receive a notification as well for them to know that a Doctor's leave has been approve so they can plan their clinics ahead of time to avoid patient appointment cancellation! Reason for choosing Rotageek It was one of the recommended rostering product by NHSEI. Review Source JW Jorja W. Assistant manager Retail Used the software for: 6-12 months ### "Helpful tool " June 15, 2022 5.0 My overall experience with rota geek is really good and I would recommend people to use it all the time Pros It's very easy to navigate and it's clear on how it displays scheduling for all staff members. It helps as it's a clear indicator or who had paid holiday, sick leave etc and helps me work out exactly what hours everyone has worked so I can complete payroll correctly. The app is convenient to have downloaded and makes applying for holiday requests quick and simple. All staff will get notifications about any and all changes to their timetable as well. It shows using colour sections the difference between the type of shifts and lengths making it easy to see and understand even with a quick glance. Cons There should be features added such as important message notifications that can be written and provided to all staff members so they can have an electronic format no matter what goes on. Review Source DW Davina W. Payroll Officer Retail Used the software for: 2+ years ### "Ease of use" June 10, 2021 3.0 I have been able to provide reports of Holiday Entitlements which use to be a manual job before using RG. Pros The reporting element. We use Microsoft Excel Cons Easy access to historical information for reports to Management. Review Source MC Matthew C. F&B Ast Ops Mgr Food & Beverages Used the software for: 2+ years ### "It could be great" June 17, 2021 5.0 Over all Rotageek is a great tool to use. The staff love using it, their only gripe is that the app can sometimes be unreliable. It is really easy to use to create a rota for multiple teams and a large number of employees. Holiday , leave requests and sickness are straight forward to manage. Pros The possibilities are amazing but I feel the parameters are set by people who don't understand what the end users need. It is too rigid and not a lot of room to move when we have to go by parameters that are set by a head office that don't understand the operation. Cons I think the software is a amazing but there is just to many limitations put on it by the powers that be. Review Source dF daniel F. store leader Retail Used the software for: 2+ years ### "Easy to use but rich in data" June 8, 2021 5.0 Pros Although my company provided training on how to use Rotageek I can honestly say it is not needed as the day to day useage is really intuitive. The customer support that I've had to use in the rare occurance was extremely fast and effective. The mobile app is great for my entire team and the leave tracking makes light work of an important part of the work life balance in my business. Cons I feel like there is so much more to the software I havent dug deep in to yet so Im sure any problems or wants for me might already be there waiting. Review Source JD Jessica D. Deputy Manager Retail Used the software for: 2+ years ### "Overall a great tool, useful and easy to use. " October 28, 2020 4.0 Overall a really happy user, there are some minor irritations but nothing that would make me look elsewhere, and the excellent customer support and frequent updates are especially gratifying. Pros For the most part it is easy and intuitive to use. It's easy to create and to edit shifts, customise with colours/shift names, it alerts colleagues immediately when shifts have changed. The app is great for a visual snapshot of published shifts that all users can access. If there are ever any issues, there is always someone on the live chat who can help straight away, and although I've only used this help service approx 3-4 times in the entire time I've been a rotageek user, they have always been exceptionally helpful and resolved my issue/answered my question immediately. I have no basis for comparison but I'd have no reason to want to try different software, I'm a happy user and it often gets minor updates which only improve the experience. Cons It's sometimes a little glitchy, eg when deleting a shift to enter a new one it sometimes takes time before it will let you enter a new one (whereas editing works immediately), although this could be poor Internet connection. An 'undo' button would be a useful addition as I occasionally move a shift by accident and can't work out where I moved it from! But aside from this, the worst thing is that it's sometimes a bit slow to get going. Review Source AN Andrew N. Sales manager Retail Used the software for: 1-2 years ### "Makes my life so much easier." July 15, 2024 5.0 Pros I love the ease of use and the flexibility it provides me when balancing requests from members of staff. They remain informed whilst I can very easily change every aspect of their attendance with very little effort. Cons I can’t fault it. It makes everything so much easier. Review Source RG Rebecca G. Store Manager Cosmetics Used the software for: 6-12 months ### "RotaGeek is a huge win for employees! " November 3, 2021 5.0 I generally think it is a huge time saver and its so powerful to give employees the opportunity to view and consider their own leave and sickness levels, have access to their shifts and holiday requests on-the-go - everything really. I think it's been of huge benefit to them especially. Pros All info relevant to Timesheets, holiday allowance, shifts etc is now kept in one place rather than over 3 or 4 seperate documents. Staff can easily access their own information as they should be able to, and they have their shifts shared directly to them as soon as they're available. Cons I would like the scheduler to be more compact although this may be irrelevant when I start to use the auto-scheduling feature as I'll look at it for less time! I would like for copied shifts to be copied verbatim - breaks, shift names, any notes etc. Copying a shift is supposed to save time but at the moment I still have to edit every break, add in notes again, change colours. I would like for employees on Timesheets to display in the same order as they do on Scheduler to make checking off the time sheet more user-friendly. When printed, I'd like the printed version to represent what is shown on the scheduler screen - any coloured shifts currently print in a very faint grey rather than their highlighted colour. (I have checked my printer settings and I am printing in colour). Review Source MA Maria A. HOUSEKEEPING Accounting Used the software for: 1-2 years ### "I ca'nt think of any. I feel very sorry for it." July 22, 2024 5.0 Very good for the reasons I already explained above. Pros That I can review my work report from without having to wait to get to my workplace. Cons I don't dislike anything at the moment. I like all thanks. Review Source CC Catarina C. Team leader Gambling & Casinos Used the software for: 2+ years ### "Amazing Rotageek " July 15, 2024 5.0 Amazing experience, user friendly, easy to set up and implement. Pros Scheduling, time clock, holiday bookings. Cons There is nothing as a team we dislike about rotageek Review Source jW jack W. Supervisor Food & Beverages Used the software for: 6-12 months ### "Very useful " July 15, 2024 4.0 Pros Rotageek makes job scheduling very easy, and allows for easier viewing of hours Cons Rotageek can sometimes be frustrating doing small bits of work Review Source sW simon W. Facilities Team Lead Hospitality Used the software for: 1-2 years ### "Rotageek team rotaring" July 15, 2024 4.0 Pros Easy to use and user friendly ,contains al the information i need to run my team Cons Phone app has a tendency to break down Review Source WM Will M. Trainee Store Manager Retail Used the software for: 1-2 years ### "Forward thinking, productive & inclusive! " June 21, 2022 5.0 It’s been wonderful, after using other softwares and really struggling Rotageek has been a piece of cake Pros The most impactful element of Rotageek is the customer service that comes with it, help is available at any time and will also respond within minutes to answer questions. Cons I would like to be able to add notes at the top of the schedule for each day rather than only be able to make notes for the whole week. Review Source PJ Phil J. Store Leader Retail Used the software for: 2+ years ### " I couldn't imagine my working week without Rotageek." November 1, 2020 5.0 We use this application / software daily for scheduling and planning. I find it extremely easy to build schedules and my team really do find the app convenient for remaining up to date. On the rare occasion where we have needed so additional support, the Rotageek customer services are always on hand and able to quickly resolve our queries. I couldn't imagine my working week without Rotageek. Pros It's easy to access Rotageek either by the desktop link of the simple to use Mobile App. Being able to drag and drop shifts into my teams schedule is super efficient, which means I can build robust schedules quickly and therefor invest more of my time in other areas of our business. Cons I really can not fault the Rotageek Software or Mobile Application. Review Source nR nishant R. Customer service representative Gambling & Casinos Used the software for: 6-12 months ### "Great app " July 15, 2024 5.0 Pros Its a good app which lets me know my schedule before hand and its very user friendly interface Cons Its perfect, but sometimes when i have to clock out it doesn’t refreshes Review Source KW Kieran W. Area Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Easy to use - Minimal set up" June 14, 2022 4.0 great easy to use in all levels from staff, to managers and payroll Pros The ease of Use for this is its biggest seller , everyone on our team can use this as its very user friendly, no great induction needed for it. Cons not a lot to dislike - can be arduous when setting up multiple new starters in peak times Review Source JM Julie M. Store manager Retail Used the software for: 2+ years ### "In store experience " February 25, 2021 4.0 From what software we where using before it’s night and day of a different right staff right tim. I love how everything is on the app . All employees can see clearly what shifts are required and can set a calendar reminder. Pros I like how you can clearly see all employees details of shifts and break in order. You can tailor what you see to your settings Cons When doing a rota from temple it doesn’t always give you what you ask for. I always double check the rotas as some random errors can happen. I have used the chat device to ask for support on this on many occasions. Review Source LO Liam O. Guru Retail Used the software for: 2+ years ### "Telefonica employees review" June 8, 2021 5.0 Pros The app is very easy to understand so very user friendly instantly updates staff of changes Cons None that I can’t think of currently everything works as it should Review Source FM Fabiano M. Supervisor Retail Used the software for: 2+ years ### "Spot o’clock!" March 5, 2021 5.0 Pros I would stick to the basics: it is an efficient way to plan my working hours around the week as it is always handy, right on my mobile screen. A few taps and I have all I need, my working days and days off. I can even plan my holidays with accurately. Cons I would enjoy the app better if the notification informing that my shift is about to start never failed. It is not like I need it to remind me that I have to leave for work but it is a feature that may require a little of a fine tuning from the developers. Review Source KC Kelly C. Customer service assistant Retail Used the software for: 6-12 months ### "Amazing!!!" January 12, 2023 5.0 Amazing i can’t recommend them enough Pros I love the fact I can literally do anything and everything I need from messaging management or checking my schedule but also book time off for holiday leave! Cons I’ve been logged out twice before but was easily resolved with the customer service online chat feature. Review Source EH Erin H. Colleague Retail Used the software for: 1-2 years ### "It’s good at what it does with minor issues" June 9, 2022 4.0 Pros easy to use and read, helpful to see who you’re on shift with Cons the mobile app often crashes which can be inconvenient due to then being unable to see when you start your shift Review Source MB Mike B. Store manager Retail Used the software for: 2+ years ### "Good product" October 28, 2020 4.0 I personally really like the product but would ask for features like being able to message colleagues about shift needs and input colleagues holidays so they automatically booked them off as in previous editions of the service Pros Communication with the team Holiday Planning Cons Levels of authorization could be easier to navigate - Pets at home head office control features a bit to tight for what is needed. App is a little glitchy for some colleagues and shifts sometimes incorrect Review Source MW Matthew W. Store manager Retail Used the software for: 2+ years ### "Good but older version better" March 3, 2021 3.0 No overall problems just the older versions were more user friendly, more efficient as could get rotas done in a much quicker time and easier to use. Pros Its great that we can notify our colleagues immediately of any shift changes and that it saves the use of a diary or having to write all of the shifts down. Paperless is always good too Cons The first version we were using was much more user friendly and easy to use. The new version is too easy to make mistakes. Review Source MM Mark M. SA/Driver Wine and Spirits Used the software for: Less than 6 months ### "Rotageek Pros and Cons" October 25, 2021 4.0 An effective, useful tool. Pros I generally use Rotageek via the Android app which works well. The daily shift reminder is handy as I work different days each week. It is easy to see other future shifts along with the colleagues who are also on shift. Booking leave is another useful feature. Cons The daily shift reminder notification would be more useful if it had the start & end time as these vary a lot for me instead of just "Shift starts in 2 hours" Whilst the shifts show up on my Android phone calendar (google) I haven't found a way to make them flow through to my main google calendar so I have to manually copy each shift into it. Review Source TC Tara C. Store colleague Retail Used the software for: 6-12 months ### "What inuse" June 15, 2022 5.0 Good apart from these survey which isn’t aimed at me. A lot of the questions I can’t answer properly but the only choice I have is to tick a box! It’s not necessarily the right answer! Pros I can see when I’m working and who I’m working with Cons That when the shift is over you can’t go back and see what hours you’ve worked. 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