# Rotageek Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rotageek the right Employee Scheduling solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162513/RotaGeek/reviews --- Rotageek 4.6 (216) [View alternatives](https://www.capterra.com/p/162513/RotaGeek/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Rotageek Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews SD Sarah D Customer service representativeRetail, 51 - 200 employeesUsed the software for: More than 2 years. “I enjoy using rotageek as its easy for me to track my shifts and any changes that occur and easy for me to send my rota to my family“ July 15, 2024 KM Kari M Store Manager Retail, 501 - 1,000 employeesUsed the software for: 1-2 years. “Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm)“ November 2, 2023 NA Nina A Assistant managerFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “How accessible it is on different devices, the clock in and clock out feature“ July 15, 2024 jw jack w SupervisorFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months. “Rotageek can sometimes be frustrating doing small bits of work“ July 15, 2024 AN Andrew N Sales managerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “I love the ease of use and the flexibility it provides me when balancing requests from members of staff.“ July 15, 2024 SD Sarah D Customer service representativeRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes the clocking in/out system crashes“ July 15, 2024 EM Elizer M Project Support OfficerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's easy to build employee's schedules having to know that Rotageek can also do auto-scheduling which make all the pre-defined shifts easy to build.“ October 24, 2023 GH Gemma H first assistant manager Food & Beverages, 10,001+ employeesUsed the software for: Less than 6 months. “It posts a lot of 5 hour shifts that in a quiet restaurant does not help service or sales due to breaks. “ October 30, 2023 ## Showing most helpful reviews Showing 1-25 of 216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Debbie M. Assistant Store Leader Telecommunications Used the software for: 2+ years ### "Best scheduling tool around " December 3, 2020 5.0 Brilliant software, easy to use and simple to understand. Pros Scheduling is so quick and easy with rotageek. It is simple to update schedules and the team always have access, so no excuses for turning up to work at the wrong time. Cons Would love the software to be more user friendly on my android tablet. Review Source NA Nina A. Assistant manager Food & Beverages Used the software for: 6-12 months ### "Accessibility " July 15, 2024 5.0 Pros How accessible it is on different devices, the clock in and clock out feature Cons The schedule pattern it suggests doesn’t for all restaurants Review Source DW Davina W. Payroll Officer Retail Used the software for: 2+ years ### "Ease of use" June 10, 2021 3.0 I have been able to provide reports of Holiday Entitlements which use to be a manual job before using RG. Pros The reporting element. We use Microsoft Excel Cons Easy access to historical information for reports to Management. Review Source BP Benjamin P. Team Leader Glass, Ceramics & Concrete Used the software for: 2+ years ### "evaluation" July 16, 2024 5.0 very happy and very easy to use and it works perfectly Pros i like pretty much everything on rotageek, it is easy to use and serves the purpose Cons unable to add my own holidays on it as i have to ask my line manager to do it Review Source SD Sarah D. Customer service representative Retail Used the software for: 2+ years ### "Miss s davies " July 15, 2024 5.0 I enjoy using rotageek as its easy for me to track my shifts and any changes that occur and easy for me to send my rota to my family Pros I like that i get reminders of when my shift is going to start and if there are any changes Cons Sometimes the clocking in/out system crashes Review Source JD Jessica D. Deputy Manager Retail Used the software for: 2+ years ### "Overall a great tool, useful and easy to use. " October 28, 2020 4.0 Overall a really happy user, there are some minor irritations but nothing that would make me look elsewhere, and the excellent customer support and frequent updates are especially gratifying. Pros For the most part it is easy and intuitive to use. It's easy to create and to edit shifts, customise with colours/shift names, it alerts colleagues immediately when shifts have changed. The app is great for a visual snapshot of published shifts that all users can access. If there are ever any issues, there is always someone on the live chat who can help straight away, and although I've only used this help service approx 3-4 times in the entire time I've been a rotageek user, they have always been exceptionally helpful and resolved my issue/answered my question immediately. I have no basis for comparison but I'd have no reason to want to try different software, I'm a happy user and it often gets minor updates which only improve the experience. Cons It's sometimes a little glitchy, eg when deleting a shift to enter a new one it sometimes takes time before it will let you enter a new one (whereas editing works immediately), although this could be poor Internet connection. An 'undo' button would be a useful addition as I occasionally move a shift by accident and can't work out where I moved it from! But aside from this, the worst thing is that it's sometimes a bit slow to get going. Review Source RG Rebecca G. Store Manager Cosmetics Used the software for: 6-12 months ### "RotaGeek is a huge win for employees! " November 3, 2021 5.0 I generally think it is a huge time saver and its so powerful to give employees the opportunity to view and consider their own leave and sickness levels, have access to their shifts and holiday requests on-the-go - everything really. I think it's been of huge benefit to them especially. Pros All info relevant to Timesheets, holiday allowance, shifts etc is now kept in one place rather than over 3 or 4 seperate documents. Staff can easily access their own information as they should be able to, and they have their shifts shared directly to them as soon as they're available. Cons I would like the scheduler to be more compact although this may be irrelevant when I start to use the auto-scheduling feature as I'll look at it for less time! I would like for copied shifts to be copied verbatim - breaks, shift names, any notes etc. Copying a shift is supposed to save time but at the moment I still have to edit every break, add in notes again, change colours. I would like for employees on Timesheets to display in the same order as they do on Scheduler to make checking off the time sheet more user-friendly. When printed, I'd like the printed version to represent what is shown on the scheduler screen - any coloured shifts currently print in a very faint grey rather than their highlighted colour. (I have checked my printer settings and I am printing in colour). Review Source jW jack W. Supervisor Food & Beverages Used the software for: 6-12 months ### "Very useful " July 15, 2024 4.0 Pros Rotageek makes job scheduling very easy, and allows for easier viewing of hours Cons Rotageek can sometimes be frustrating doing small bits of work Review Source MT Matt T. Store manager Retail Used the software for: 2+ years ### "Overall good" October 29, 2021 4.0 Very good experience especially with any issues the customer services team are very helpful. Pros Rotas being sent to colleagues electronically Cons Rota planning can be difficult with lots of variables that the software either cannot account for or I as a user am unable to execute Review Source RH Robert H. Student Experience Team Member Higher Education Used the software for: 6-12 months ### "Rotageek Review" July 16, 2024 5.0 Pros Ease of use and the ability to see who is working with me. Cons I didn't like that you couldn't see who you were working with on the desktop site Review Source JT Jean T. Department Administrator - Payroll Cosmetics Used the software for: 2+ years ### "It's improving and getting better" June 21, 2022 4.0 At Lush we started around 2 year ago and they decided to stop and we are using again now. I can see very good improvements but still some opportunities to be better. Overall it's being good comparing with the old system. Pros Scheduler, copy schedule for other weeks, timesheet changes time improvements, the fact if the user don't clock in the hours worked will show anyway. Cons It's taking away too long to delete or add hours on timesheet. It's more than 1 minute for each change so if you have more then 200 employees it's terrible. For changing times it's ok, but for delete or add... Switched from [Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/) Company decision. Review Source MB Maddie B. Waitress Hospitality Used the software for: 6-12 months ### "Rotageek rota " July 15, 2024 5.0 Pros Easily manageable, tells me 2 hours before my shift. Cons Sometimes it can be a struggle to clock in Review Source GY Georgia Y. Trainee manager Retail Used the software for: 2+ years ### "Easy to use " October 21, 2021 5.0 Learning how to use it was very easy, our staff love it as their holiday is entered automatically and the rotas get sent straight to them Pros It’s so easy to use and teach our staff to use too, makes day to day life very calm Cons Breaks have to be entered manually over 9 7 hour shifts as they are entered wrong for our company Review Source TF Tara F. Front of house Hospitality Used the software for: 6-12 months ### "Rotageeks " July 15, 2024 5.0 Pros Easy to follow and help with information Cons Can take a while to load or reset the system Review Source kW kerry W. manager Retail Used the software for: 2+ years ### "Great system accessible to all" June 9, 2022 4.0 Pros easy of access, can be used on different formats Cons when booking holiday, rota geek automatically fills every shift with holiday, I may want 4 days off in total but but only use 2 days holiday. This can be changed on the screen but there needs to ne a function of how many days holiday I would like to use when I apply for annual leave Review Source KM Kari M. Store Manager Retail Used the software for: 1-2 years ### "Save time with this great people management system" November 2, 2023 5.0 Pros An easy to use platform for managing timesheets and absences in the business. Cons Would like option to have settings for United Kingdom- dates in the correct dd/mm/yyyy and an option to use a 24 hour clock (do not like the new update to am/pm) Review Source NW Nikki W. Recruitment Manager Retail Used the software for: 1-2 years ### "Great system for Area Managers, Recruitment, Payroll and Team Members alike!" June 12, 2017 5.0 Managing the personnel out in the field in one place - their work schedules, changes to rotas, and their contact details Pros Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store. Team Member details are easily accessible when we need to contact them or make any amendments. When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments. Cons Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed. The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues. Review Source CC Carl C. Store Manager Retail Used the software for: 2+ years ### "End user experience " October 27, 2021 3.0 As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for. Pros It makes managing holidays a lot easier and simpler both for myself and my team Cons The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing. Review Source JM Julie M. Store manager Retail Used the software for: 2+ years ### "In store experience " February 25, 2021 4.0 From what software we where using before it’s night and day of a different right staff right tim. I love how everything is on the app . All employees can see clearly what shifts are required and can set a calendar reminder. Pros I like how you can clearly see all employees details of shifts and break in order. You can tailor what you see to your settings Cons When doing a rota from temple it doesn’t always give you what you ask for. I always double check the rotas as some random errors can happen. I have used the chat device to ask for support on this on many occasions. Review Source dL daniel L. student safety member Security and Investigations Used the software for: Less than 6 months ### "very good " July 15, 2024 5.0 Pros how easy it is to use and the layout of the website is really easy to under stand Cons there is no cons abut Rotageek there is nothing bad about it Review Source MA Maria A. Manager Retail Used the software for: 2+ years ### "Great Software!" December 9, 2020 4.0 Rotageek has made communication between the team, in terms of rotas, a lot easier. Especially during these times where staff numbers are reduced and I don't see members as much. It makes posting schedules and the team members requesting leave etc really easy. Pros Very user friendly and easy to use. Easy layout to separate each task. Also very customisable to fit each brand/company's needs. Cons Scheduler could be improved if you could select staff to view on it and others to be hidden. When changes to the order of the staff it made sometimes it has be reordered without me changing settings. Review Source KC Kelly C. Customer service assistant Retail Used the software for: 6-12 months ### "Amazing!!!" January 12, 2023 5.0 Amazing i can’t recommend them enough Pros I love the fact I can literally do anything and everything I need from messaging management or checking my schedule but also book time off for holiday leave! Cons I’ve been logged out twice before but was easily resolved with the customer service online chat feature. Review Source EH Erin H. Colleague Retail Used the software for: 1-2 years ### "It’s good at what it does with minor issues" June 9, 2022 4.0 Pros easy to use and read, helpful to see who you’re on shift with Cons the mobile app often crashes which can be inconvenient due to then being unable to see when you start your shift Review Source MB Mike B. Store manager Retail Used the software for: 2+ years ### "Good product" October 28, 2020 4.0 I personally really like the product but would ask for features like being able to message colleagues about shift needs and input colleagues holidays so they automatically booked them off as in previous editions of the service Pros Communication with the team Holiday Planning Cons Levels of authorization could be easier to navigate - Pets at home head office control features a bit to tight for what is needed. App is a little glitchy for some colleagues and shifts sometimes incorrect Review Source MW Matthew W. Store manager Retail Used the software for: 2+ years ### "Good but older version better" March 3, 2021 3.0 No overall problems just the older versions were more user friendly, more efficient as could get rotas done in a much quicker time and easier to use. Pros Its great that we can notify our colleagues immediately of any shift changes and that it saves the use of a diary or having to write all of the shifts down. Paperless is always good too Cons The first version we were using was much more user friendly and easy to use. The new version is too easy to make mistakes. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.