# Page 3 | Rotageek Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Rotageek the right Scheduling solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162513/RotaGeek/reviews

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Rotageek

4.6 (216)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Rotageek

## Showing most helpful reviews

Showing 51-75 of 216 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Julien M.  
Consultant Analytics  
Marketing and Advertising  
Used the software for: 2+ years

### "Logiciel de planification ultra complet"

January 22, 2023

5.0

Pros

Gestion des plannings, gestion du temps...tout y est ! L'interface est complète.

Cons

La plateforme demande un petit temps d'adaptation pour savoir correctement s'en servir.

Review Source

HJ

Helen J.  
Deputy Manager  
Retail  
Used the software for: 2+ years

### "Rotageek "

November 2, 2021

5.0

Excellent, easy to use definitely recommend

Pros

Easily to update and very clear. Very clear a lot more detail than normal scheduling

Cons

Sometimes a little slow but very rare, no complaints

Review Source

GH

Gemma H.  
first assistant manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Rota geek"

October 30, 2023

5.0

We was sold the press a button and your rota is done however this isn’t the case. In the past I could do a rota in 2-3 hours it’s now taking 6-7

Pros

I like the fact the staff can clock in and out easily. When they have signal And there is no disputes regarding time sheets.

Cons

I don’t like the whole distribution of posting a rota. I feel it extremely hard to visualise and feel the auto schedule is unfair as it puts the same people on over the weekend and doesn’t share earlies and lates evenly. The shift patterns also do not make sense. It posts a lot of 5 hour shifts that in a quiet restaurant does not help service or sales due to breaks.

Review Source

VR

Verified Reviewer  
store leader  
Retail  
Used the software for: 2+ years

### "cromulant"

June 9, 2022

4.0

really good

Pros

ease of use, fast support, adaptable, just aims to keep things simple

Cons

more control from a store level on settings, (ie cant change standard break times which asre set from head office but wrong)

Review Source

Curtis J.  
Store Leader  
Telecommunications  
Used the software for: 1-2 years

### "RotaGeek is more than just a rota software "

October 29, 2020

5.0

Pros

I find RotaGeek so quick and simple moreover the whole company use RotaGeek creating a universal Rota language! The interfaces are awesome. But the thing I really love about it is the instant support by the chat function... the team are always on hand in mins and always up for a laugh and joke creating laughter during putting rotas together shouldn’t be a ‘thing’ but it really is

Cons

If only It fed into our HR software or vice Versa at the moment if we put someone sick in RotaGeek we have to copy it over on to SF.

Review Source

RQ

Richard Q.  
head of performance  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "pros & cons"

October 31, 2020

4.0

i become very frustrated with the system at the start then managed to find a calm way of scheduling the teams i needed to- then the functions changed and what used to take me 30mins is now taking roughly 60/90mins which is costly.

Pros

as a toll to record hours worked it is better than previous- however on a day i would get at least 5/8 emails from the team asking me to amend their hours as it has clocked them out/not recorded the day/app didn't work. it is a pro for the team to be able to see their schedule on an app it is a pro to have the holiday accreument available. paying team members who work across multiple sites is a plus.

Cons

i preferred when you could re order the employees - no idea why this function changed. when you copy and paste a shift if a short shift it reverts to a 30min break when for us many still take 60mins time consuming and if missed costs the bussiness. time it takes for employees to appear.

Review Source

WM

Will M.  
Trainee Store Manager  
Retail  
Used the software for: 1-2 years

### "Forward thinking, productive & inclusive! "

June 21, 2022

5.0

It’s been wonderful, after using other softwares and really struggling Rotageek has been a piece of cake

Pros

The most impactful element of Rotageek is the customer service that comes with it, help is available at any time and will also respond within minutes to answer questions.

Cons

I would like to be able to add notes at the top of the schedule for each day rather than only be able to make notes for the whole week.

Review Source

LT

Liam T.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Usability of Rotageek"

June 15, 2022

3.0

Pros

How easy it is to view and edit schedules, apply leave, sickness and then it all pulls together in one system

Cons

Not a user friendly screen when using your mobile

Review Source

MB

Michael B.  
Hotel Operations Manager  
Entertainment  
Used the software for: 2+ years

### "Mikes review"

October 29, 2021

4.0

overall a good experience

Pros

Accessible on mobile phone, easy to view and understand

Cons

some settings, especially around team members working in multiple areas or automatic break allocation

Review Source

PJ

Phil J.  
Store Leader  
Retail  
Used the software for: 2+ years

### " I couldn't imagine my working week without Rotageek."

November 1, 2020

5.0

We use this application / software daily for scheduling and planning. I find it extremely easy to build schedules and my team really do find the app convenient for remaining up to date. On the rare occasion where we have needed so additional support, the Rotageek customer services are always on hand and able to quickly resolve our queries. I couldn't imagine my working week without Rotageek.

Pros

It's easy to access Rotageek either by the desktop link of the simple to use Mobile App. Being able to drag and drop shifts into my teams schedule is super efficient, which means I can build robust schedules quickly and therefor invest more of my time in other areas of our business.

Cons

I really can not fault the Rotageek Software or Mobile Application.

Review Source

NW

Nikki W.  
Recruitment Manager  
Retail  
Used the software for: 1-2 years

### "Great system for Area Managers, Recruitment, Payroll and Team Members alike!"

June 12, 2017

5.0

Managing the personnel out in the field in one place - their work schedules, changes to rotas, and their contact details

Pros

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store. Team Member details are easily accessible when we need to contact them or make any amendments. When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Cons

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed. The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

Review Source

JC

James C.  
Manager  
Retail  
Used the software for: 1-2 years

### "Rotageek Review"

March 2, 2021

5.0

Customer service is brilliant and overall the system is very easy to use.

Pros

Product is extremely easy to use and having the ability to have it on your phone with the app is brilliant. Highly recommend

Cons

As a company we have varying shift patterns every week and it would be handy to have an 'Day Off' marker available to use when organising the rota for staff members days off that week. This would be visually beneficial for myself when organising the rota but also for team members to indicate their days off rather than just leaving it blank on the rota and when the team member is not taking annual leave. Additionally if you were able to publish one individual team members rota when you have allotted unpublished shifts to other team members rather than having to publish the whole rota at once.

Review Source

CC

Carl C.  
Store Manager  
Retail  
Used the software for: 2+ years

### "End user experience "

October 27, 2021

3.0

As previously mentioned, I don’t like the current scheduler which is 95% of what I use RotaGeek for.

Pros

It makes managing holidays a lot easier and simpler both for myself and my team

Cons

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

Review Source

KW

Kieran W.  
Area Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy to use - Minimal set up"

June 14, 2022

4.0

great easy to use in all levels from staff, to managers and payroll

Pros

The ease of Use for this is its biggest seller , everyone on our team can use this as its very user friendly, no great induction needed for it.

Cons

not a lot to dislike - can be arduous when setting up multiple new starters in peak times

Review Source

GS

Gail S.  
Store manager  
Retail  
Used the software for: 2+ years

### "Gails review"

June 14, 2021

4.0

Colleagues can see shifts and who they are working with at the click of a button.

Pros

Easy to use. Helps track colleague hours and spend. Can make savings in hours easily.

Cons

Not linked to pets at homes own software so have to check input on both systems before signing off payroll for the week.

Review Source

RP

Rachel P.  
Team leader in a retail store  
Retail  
Used the software for: 2+ years

### "Rotageek"

June 14, 2022

5.0

Pros

Really easy to use and helpful to send out to all staff

Cons

Wish we could choose the house for annual leave without having to put them through as separate days

Review Source

MC

Michele C.  
Salon manager  
Retail  
Used the software for: 2+ years

### "Could be better "

June 21, 2022

4.0

Pros

Once everything is on there it's easy to see for everyone

Cons

Holiday allowences are always wrong so you never know who has what amount of holiday left

Review Source

AS

Andrew S.  
Store leader  
Retail  
Used the software for: 2+ years

### "Great app"

June 21, 2022

4.0

Great app

Pros

Great app Easy to use .. Good for staffing

Cons

Navigation can sometimes be difficult .. needs to be simpler

Review Source

MA

Maria A.  
Manager  
Retail  
Used the software for: 2+ years

### "Great Software!"

December 9, 2020

4.0

Rotageek has made communication between the team, in terms of rotas, a lot easier. Especially during these times where staff numbers are reduced and I don't see members as much. It makes posting schedules and the team members requesting leave etc really easy.

Pros

Very user friendly and easy to use. Easy layout to separate each task. Also very customisable to fit each brand/company's needs.

Cons

Scheduler could be improved if you could select staff to view on it and others to be hidden. When changes to the order of the staff it made sometimes it has be reordered without me changing settings.

Review Source

LB

Lorna B.  
Store Manager  
Retail  
Used the software for: 6-12 months

### "Rota Geek is time saving"

November 2, 2021

4.0

Overall I have loved using it. It has made scheduling my team easy and communication on scheduling a lot easier as well.

Pros

Rota geek has had a really time saving impact on our store and managing. Using autoscheduler allows us to schedule to sales which is really valuable and we love the app.

Cons

The clock in clock out function can make time sheets take longer and sneak staff have used it to be paid more.

Review Source

KC

Kelly C.  
Customer service assistant  
Retail  
Used the software for: 6-12 months

### "Amazing!!!"

January 12, 2023

5.0

Amazing i can’t recommend them enough

Pros

I love the fact I can literally do anything and everything I need from messaging management or checking my schedule but also book time off for holiday leave!

Cons

I’ve been logged out twice before but was easily resolved with the customer service online chat feature.

Review Source

JH

Jane H.  
Store Manager  
Retail  
Used the software for: 1-2 years

### "Easy to use and a great asset to my store"

November 30, 2020

4.0

Pros

I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic.

Cons

At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly.

Review Source

EH

Erin H.  
Colleague  
Retail  
Used the software for: 1-2 years

### "It’s good at what it does with minor issues"

June 9, 2022

4.0

Pros

easy to use and read, helpful to see who you’re on shift with

Cons

the mobile app often crashes which can be inconvenient due to then being unable to see when you start your shift

Review Source

DS

Denise S.  
Manager  
Retail  
Used the software for: 2+ years

### "Affective "

June 15, 2021

5.0

Every easy will someone there to help 8f needed

Pros

I find this so easy to use. My staff love how efficient it is xx

Cons

None i fine it a pleasure to use. If I can use it any one can

Review Source

MB

Mike B.  
Store manager  
Retail  
Used the software for: 2+ years

### "Good product"

October 28, 2020

4.0

I personally really like the product but would ask for features like being able to message colleagues about shift needs and input colleagues holidays so they automatically booked them off as in previous editions of the service

Pros

Communication with the team Holiday Planning

Cons

Levels of authorization could be easier to navigate - Pets at home head office control features a bit to tight for what is needed. App is a little glitchy for some colleagues and shifts sometimes incorrect

Review Source

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