# Page 4 | Rotageek Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Rotageek the right Scheduling solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162513/RotaGeek/reviews

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Rotageek

4.6 (216)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Rotageek

## Showing most helpful reviews

Showing 76-100 of 216 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WB

Warren B.  
Store assistant  
Wine and Spirits  
Used the software for: 1-2 years

### "Rotageek for the average user"

March 2, 2021

5.0

Overall I am very happy with the software.

Pros

I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.

Cons

I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.

Review Source

MW

Matthew W.  
Store manager  
Retail  
Used the software for: 2+ years

### "Good but older version better"

March 3, 2021

3.0

No overall problems just the older versions were more user friendly, more efficient as could get rotas done in a much quicker time and easier to use.

Pros

Its great that we can notify our colleagues immediately of any shift changes and that it saves the use of a diary or having to write all of the shifts down. Paperless is always good too

Cons

The first version we were using was much more user friendly and easy to use. The new version is too easy to make mistakes.

Review Source

SW

Sarah W.  
Store Manager  
Retail  
Used the software for: 1-2 years

### "Excellent customer support"

June 8, 2021

5.0

Never had a problem, if I do customer support live chat has always solved it. It’s easy to use and.

Pros

Anytime I need to amend permissions for colleagues the staff at Rota Geek live chat are exceptional, quick and helpful

Cons

I wish it was easier to delete people from rota geek when they leave. Or if they are on LTS they do not get notifications when changes are made.

Review Source

BA

Bashar A.  
Counter manager  
Retail  
Used the software for: 2+ years

### "Excellent live chat service "

October 28, 2020

5.0

Love it , can’t live without it !

Pros

It’s constantly being developed to suit our company s need s and any glitches dealt with quick. I enjoy the copy shift setting , it allows u to add the shift to any one at multiple times.

Cons

I access it on my phone browser and can get slightly frustrating with how small the text is .

Reason for choosing Rotageek

My company did and in my opinion they made the best decision in joining rota geek .

Review Source

MM

Mark M.  
SA/Driver  
Wine and Spirits  
Used the software for: Less than 6 months

### "Rotageek Pros and Cons"

October 25, 2021

4.0

An effective, useful tool.

Pros

I generally use Rotageek via the Android app which works well. The daily shift reminder is handy as I work different days each week. It is easy to see other future shifts along with the colleagues who are also on shift. Booking leave is another useful feature.

Cons

The daily shift reminder notification would be more useful if it had the start & end time as these vary a lot for me instead of just "Shift starts in 2 hours" Whilst the shifts show up on my Android phone calendar (google) I haven't found a way to make them flow through to my main google calendar so I have to manually copy each shift into it.

Review Source

SJ

Sharna J.  
Supervisor  
Retail  
Used the software for: 2+ years

### "Really Good Rota Software "

November 1, 2020

5.0

Really good! I would recommend this to other companies to use.

Pros

This app/website gets used in our company daily. It’s easy to use and has some fantastic features to ensure doing rotas is smoothly run. Commission reports are also super handy and easy to fill in daily. All in all a great software.

Cons

Honestly nothing to fault with this app, I liked all the features and didn’t have a problem with any of them.

Review Source

GG

Gerard G.  
Retail Advisor  
Retail  
Used the software for: 1-2 years

### "Easy to use "

June 14, 2022

4.0

Great

Pros

Very easy to use, handy app keeps everything in one place

Cons

Sometimes it doesn't load, and I get automatically logged out

Review Source

TC

Tara C.  
Store colleague  
Retail  
Used the software for: 6-12 months

### "What inuse"

June 15, 2022

5.0

Good apart from these survey which isn’t aimed at me. A lot of the questions I can’t answer properly but the only choice I have is to tick a box! It’s not necessarily the right answer!

Pros

I can see when I’m working and who I’m working with

Cons

That when the shift is over you can’t go back and see what hours you’ve worked.

Review Source

CB

Charlotte B.  
Store manager  
Retail  
Used the software for: 2+ years

### "Easy to use "

June 14, 2021

5.0

Great!

Pros

Easy to use and for colleagues to view and request too

Cons

Sometimes locks up and create multiple shifts

Review Source

SA

Sohail A.  
Assistant Store Leader  
Retail  
Used the software for: 2+ years

### "I love RotaGeek"

October 28, 2020

5.0

Outstanding!

Pros

I love how easy it is to use, I have the mobile app on my phone also and find seeing my shift and other staff members shifts easy to view. I also find it easy to use for shift scheduling and the help function when you speak to a real person is absolutely outstanding.

Cons

Nothing, I love it, done such a great job!

Reason for choosing Rotageek

RotaGeek is so easy to use!

Review Source

NH

Nadine H.  
Pet expert  
Retail  
Used the software for: 2+ years

### "It's fine. Just slow at times"

June 14, 2022

4.0

I get a notification every single time i open it saying my shift starts in two hours even when I'm on holiday or not in that day

Pros

Easy to use and see exactly where and what time I'm working

Cons

Sometimes it's unbearably slow, especially when you need to see who's in fast

Review Source

MT

Mon T.  
Sales assistant  
Retail  
Used the software for: 1-2 years

### "Easy to use"

June 17, 2022

5.0

Good

Pros

Clear, easy to read and navigate. Colours aren’t annoying.

Cons

Not being able to see how many hours I’ve done so far in the month or how many I’m scheduled to do at a glance

Review Source

PB

Paul B.  
Deputy manager  
Retail  
Used the software for: 2+ years

### "Ultimate solution to a long term problem"

October 28, 2020

5.0

Exceptional love this it’s changed scheduling for us big time and included holiday requests and notifies of any clashes

Pros

Live up to date rota. Which can be viewed from home. Sync with apple calendar. Provide notifications when shifts are updated and changed.

Cons

None really some features are locked by administrators that don’t need to be at store management level

Review Source

HK

Helen K.  
Retail operations manager  
Entertainment  
Used the software for: 1-2 years

### "Rotageek makes issuing rotas and completing payroll so much quicker and not paperwork reliant"

October 31, 2020

5.0

The system overall is great and speeds up processing payroll. It is also easy for when we make rota amends as the team receive immediate updates and the rota is always accurate to refer to.

Pros

Staff being able to check in and out for their shifts. Having a system that integrates between rotas and payroll is brilliant.

Cons

It would be helpful to be able to issue some parts of the rota to certain users, rather than have to issue to all. The auto schedule and the shift templates are hard to use and could be more user friendly.

Review Source

SS

Steven S.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "Pros and Cons"

November 30, 2020

4.0

Overall, it is a better system than a spreadsheet or a piece of paper. It is slightly quicker, certainly easier to amend, and has a lot more functionality. It takes a bit of time top get used to, but overall, worth persevering with.

Pros

The interface is pretty clean, relatively intuitive and automatically does a lot of the work for you, for example calculating how many hours you have used, automatically allocating breaks of the correct duration, that type of thing. IT is certainly easier than having to use a spreadsheet, or a sheet of paper! It has also been helpful for managing holiday entitlements and identifies where there are possible clashes with holidays that have already been authorised, to ensure your staffing levels remain appropriate. It also alerts the team to updates on the rota, so you can amend it at short notice if necessary without people failing to notice.

Cons

I have a team of about 20, and I get really frustrated at being unable to see everyone on one page, so I'm constantly having to scroll up and down to see how many people are in on a given day, rather than being able to see everything at once. I also find it can sometimes be a bit glitchy, so I will try to enter a shift and it will freeze, or tell me an unexpected error has occurred. It can be quite frustrating when you are having to redo work because of this.

Review Source

AD

Anthony D.  
Salon Manager  
Retail  
Used the software for: 2+ years

### "Great service and app"

December 4, 2020

4.0

I find it easy to use and to set up shifts for colleges

Pros

I love that the rota geek has an app and you can see your shifts on your phone at ease with reminders and the college your Woking with

Cons

Sometimes we have problems when putting in shifts that it changes the shift. This has only been a recent problem

Review Source

LF

Laura F.  
Supervisor  
Retail  
Used the software for: 2+ years

### "Makes rotas easy!"

October 28, 2020

5.0

Pros

Having employees see exactly when and where they are working is so useful. I love the fact that employees can request leave quickly and easily.

Cons

Employees that work dual sited can be hard to schedule occasionally. Similarly transferring employees over to other sites can be a challenge.

Review Source

CD

Catherine D.  
Store manager  
Retail  
Used the software for: 2+ years

### "Pets at home user"

November 30, 2020

3.0

Pros

Like the app on your phone to access to see what you're working and what the team are working. Easy to swap and change shifts and the colour function to distinguish between shifts

Cons

Very slow lately, doesn't load for a long while and changes fail to register causing you to make mistakes

Review Source

GP

Glenn P.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Easy To Use...Mostly"

March 2, 2021

5.0

Positive in the main with just a few additions it would be superb

Pros

Great tool to ensure full visibility among the team...instant notification of changes, great accompanying app.

Cons

Updates and changes are sometimes counter-intuitive and disturb the flow of the software...no way of bulk deletion of shifts

Review Source

MS

Mark S.  
Store Leader  
Retail  
Used the software for: 2+ years

### "Great Tool"

December 1, 2020

5.0

Good, I like the system makes life easier

Pros

Very easy to use, we will soon be seeing a auto rota feature that will make the process a lot easier. colored shifts are useful. the App is really useful for my team.

Cons

can be buggy, when a shift is copied this can throw some errors to the system.

Review Source

KN

Kai N.  
Store leader  
Retail  
Used the software for: 2+ years

### "Rotageek making life easier"

December 10, 2020

5.0

Makes my scheduling much MUCH easier hard to imagine not using it now

Pros

How I can copy and paste multiple weeks in advance how it will remind me of whose on AL and any clashes the fact that it updates in real time

Cons

Cross compatibility it sometimes lack and is difficult to use on my android tablet.

Review Source

SG

Sophie G.  
Store manager  
Retail  
Used the software for: 1-2 years

### "My working life is MUCH easier"

October 21, 2021

5.0

Very good, it's made my working life much easier to manage with my team, their rotas and time off.

Pros

The ease at which staff can request time off

Cons

The day, month mix up, we're not American and it has confused me a few times when it comes to staff booking time off

Review Source

jP

jamie P.  
Store manage r  
Retail  
Used the software for: 2+ years

### "Store manager user"

December 1, 2020

5.0

Fantastic support team. Always someone on hand for support whenever needed

Pros

Very easy to use. Colleagues love to use it! The software is one of the best out there from experience

Cons

Don’t experience any difficulties. I find the alert to tell me a shift starts in 2 hours a bit irrelevant Though

Review Source

GC

Gerard C.  
Store manager  
Retail  
Used the software for: 2+ years

### "Easy to complete rotas"

February 25, 2021

4.0

Once you get used to it very easy to use

Pros

Easy to track my wage spend and shopfloor coverage

Cons

I know you say its not designed to be printed but it is helpful to print so if you could just print the rotas and not get all the coverage and hours used at the top that would help alot

Review Source

KD

Kyle D.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Rota Efficiency "

November 4, 2020

5.0

Ive used this for a few years, it is really easy to colour coordinate and set up. Mainly the customer support is spot on when needed.

Pros

The customer support is spot on, the rota planning is really easy for tolling weeks.

Cons

Restrictions for holidays that cannot be carried over but easily not included.

Review Source

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