# Page 7 | Rotageek Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Rotageek the right Scheduling solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162513/RotaGeek/reviews

---

Rotageek

4.6 (216)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 7 - Reviews of Rotageek

## Showing most helpful reviews

Showing 151-175 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dR

dan R.  
deputy manager  
Retail  
Used the software for: 2+ years

### "great software"

October 28, 2020

5.0

Pros

easy to use, any problems there is a chat

Cons

There isnt a way to see how many bodies you have throughout the day

Review Source

RR

Rebecca R.  
Deputy manager  
Retail  
Used the software for: 1-2 years

### "5 stars. Use it regularly, would recommend! "

October 30, 2020

5.0

Really like it, easy to use. Quick to load and shows me everything I need to in a quick and easy way.

Pros

This is really easy to use and looks simple and effective too. It shows everything I need to and more, including when shifts are, who I am working with, I can also request and see my holidays from the app.

Cons

Shifts available doesn't seem to work for me and I think this would be beneficial. Also the ability to change the number of hours I use in my holiday, as it automatically uses 8 hours per day, but for some this is too much. Would like it if it opened up on the day we are on and not have to scroll everytime I load it.

Review Source

CL

Callum L.  
Deputy Manager  
Retail  
Used the software for: 1-2 years

### "Brilliant software!!"

October 29, 2020

5.0

Pros

So easy to use, ability for rotas to be seen by staff members straight away! Clear colour coordination with shits and allows you to set up templates to use over and over again

Cons

The fact you don’t get notified when a colleague takes up a gap shift

Review Source

OO

Olga O.  
Manager  
Retail  
Used the software for: 2+ years

### "Easy to use "

October 27, 2021

4.0

Pros

Easy to use. I like that I can access it on my mobile phone

Cons

Unable to do a Day notes. This option now stopped it was very useful

Review Source

CP

Chris P.  
Store Leader  
Retail  
Used the software for: 2+ years

### "Evolving scheduling tool"

December 1, 2020

5.0

Highly positive. It’s not perfect, but it’s constantly growing and is a massively useful tool for scheduling.

Pros

It’s been able to change and adapt as our business needs have as well. New features are trialled regularly and the support web chat team are always on hand to helpz

Cons

Sometimes it can be easy to over look a simple solution. Like not having a shift named ‘day off’. Or when looking to make a change, admin rights are required for seemingly simple things.

Review Source

kA

karen A.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "Rota Geek - Use in a retail setting"

December 2, 2020

5.0

Overall it is good compared to previous software or manual processes that I have used. It just requires a bit of experience to understand fully how to get the best out of it,

Pros

Allows me to have right staffing levels to ensure I can match comparable sales and traffic KPI's. Once you have grasped how to set up the demand that you need it then takes a lot of the manual elements away from deciding who gets what shift. Love the functionality for being able to communicate directly to the team updates and the options that they have to control the shifts that would like to swop.

Cons

It can be harder to ensure skill levels get the right placement especially with key operational functions. At times it does require refresh which can sometime take 5 mins to work through.

Review Source

KB

Kerry B.  
Colleahue  
Retail  
Used the software for: 1-2 years

### "Functional for my role"

October 28, 2020

4.0

Very good for my limited use as a user. Can’t comment on more technical functionality

Pros

Two hours notice of shift start gives me the info I need on a day to day basis

Cons

Has occasional glitches and freezes but a reinstall usually fixes this

Review Source

bK

bernadette K.  
stoe manager  
Retail  
Used the software for: 1-2 years

### "retail review"

October 28, 2020

4.0

good overall , helps me manage my hours budget well and inform people of shift changes

Pros

storing shifts , colour coding them , leave adjustment, phone app

Cons

sometimes shifts pile up into one column , have to close out of it and start again

Review Source

LB

Louise B.  
Technical analyst  
Computer Software  
Used the software for: 1-2 years

### "Mediocre at best"

February 25, 2021

3.0

Pros

It's simple to amend user accounts as an admin.

Cons

There's lots of niggly bugs. We regularly get calls for not being able to add shifts and when we contact the Rotageek help desk they're not always the most helpful.

Review Source

SB

Sean B.  
Store Leader  
Telecommunications  
Used the software for: 1-2 years

### "Great Online Rota"

October 28, 2020

5.0

Excellent. Easy to use.

Pros

Online system with notifications. Easy of use. Colour coding options. Scalable.

Cons

The default leave option should be “annual leave” rather than “sick leave”.

Reason for choosing Rotageek

Scalable.

Review Source

KS

Karen S.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Retail Rotageek"

November 1, 2020

4.0

So far, a good experience. Next year we are hoping to have some more functions so looking forward to that. Having a team respond to questions quickly and effectively is a big plus for this service

Pros

It’s quite simple to use, and you get used to it quite quickly. Gap shifts are very useful and also that team gets a notification when schedule is changed. Love the leave request function and that it notifies if dates requested have already been marked off for someone else.

Cons

Have had some difficulty logging in at certain times and it can freeze while I am on scheduler so have to log out and start over. On timesheet, approved shifts should be a more contrasting colour, changing from white to pale green isn’t always easy to spot.

Review Source

AD

AIMEE D.  
Assistant Manager  
Retail  
Used the software for: 1-2 years

### "Great tool"

December 3, 2020

5.0

Happy with rotageek

Pros

Its great at helping seeing who is in throughout the day- see crossovers etc Easy to use app Easy to use website

Cons

Sometimes slow on app Few teething issues when updated

Review Source

BL

Beatriz L.  
Store manager  
Retail  
Used the software for: 6-12 months

### "Easy to use "

October 28, 2020

5.0

Very positive

Pros

I like the way you can request holidays and days off , swaps .

Cons

We can’t print daily floor plan before to approve the schedule

Alternatives considered

[Gapmarks](https://www.capterra.com/p/150859/Gapmarks/)

Review Source

FA

Frazer A.  
Store Manager  
Retail  
Used the software for: 6-12 months

### "Making my time more efficient"

October 28, 2020

4.0

Pros

I like that this system using the skills rather than names to deploy my staff in a fair way, but keeping the customer in mind to my demand is always matched to traffic.

Cons

The holiday booking was a little complicated, when you request leave you should be able to input the amount of hours leave (like when it is authorised).

Review Source

BM

Benjamin M.  
Store manager  
Retail  
Used the software for: 1-2 years

### "Very easy to use "

October 28, 2020

5.0

Pros

The ease of use, the software is very predictable and very easy to understand

Cons

Some functionality are missing, like having a set up shift that can easily be selected

Review Source

JL

Jayne L.  
Concession Manager  
Retail  
Used the software for: 1-2 years

### "Great softwear"

December 2, 2020

5.0

I find it a great advantage to have

Pros

Easy to use and always someone there to help you if you are stuck

Cons

Nothing I don't like, everything is just brill. It makes work easier.

Review Source

IZ

Imran Z.  
Store Leader  
Retail  
Used the software for: 2+ years

### "Life Saver"

February 25, 2021

5.0

Its a life saver and a great tool

Pros

Its sends you text about your rota. You can future book off days so when the time comes its always there and you dont have to remember that oh! Someone asked for a day off that day. It syncs up with your calendar as well.

Cons

I like the layout of the page but mobile app could be faster it takes up a while to load up a page.

Review Source

VB

Vicky B.  
Deputy manager  
Retail  
Used the software for: 1-2 years

### "Great"

October 28, 2020

4.0

Overall I really enjoy using Rotageek the customer service it great and they’re really helpful if I have an issue

Pros

I like that I can put multiple rotas on at once. I can ask other stores for cover by post my available shifts. Once initial set up done it’s easy to use. For people on set days you can block out days they aren’t available

Cons

Sometimes the app and pc are slow to upload and been having issues printing off lately. It would be good it the admin good process changes on app as well as pc

Reason for choosing Rotageek

Dealt with by HO

Review Source

LH

Laura H.  
Deputy manager  
Retail  
Used the software for: 1-2 years

### "Rotageek review "

December 1, 2020

5.0

Pros

It is easy to use and navigate shifts when sorting them out for colleagues.

Cons

Sometimes it can take a while to load when alot of users are on it.

Review Source

ES

Everton S.  
Store Colleague  
Retail  
Used the software for: Less than 6 months

### "Daily schedules"

October 21, 2021

4.0

It is nice.

Pros

It is nice to track my schedule and plan my daily goals and activities. I like the calendar integration.

Cons

I can not use a nickname. The password reset process is a bit annoying and could be improved.

Review Source

KK

Kristiyan K.  
Guru  
Telecommunications  
Used the software for: 2+ years

### "Useful tool"

December 1, 2020

4.0

Pros

It is quite straight forward to view and use once you get used to it Has a very nice and clean design

Cons

There are quite a few bugs and issues with the software Doesn't allow to copy and then delete things, you need to delete then copy and paste The app allows for white backgrounds and black text, the web version doesn't.

Review Source

EG

Elena G.  
Store leader  
Telecommunications  
Used the software for: 1-2 years

### "Very impressed "

December 7, 2020

5.0

Good

Pros

Easy to use and schedule staff in, online changes fast and easy

Cons

When latesest update changed layout and smaller layout

Review Source

MG

Mike G.  
Head of Patient Care  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Really team friendly rota tool with great UI"

October 29, 2020

4.0

Pros

The best part of Rotageek is how nice looking and easy it is to use for the end-user (the team on rota). The ease of login, combined with simple bright colour schemes make it easy to use and understand.

Cons

From an administration point of view I think that Rotageek is missing some functionality that would allow me to understand live /forecasted costs of the team based on what is rota'd which would be extremely useful.

Alternatives considered

[Kelio](https://www.capterra.com/p/181942/Kelio/)

Review Source

DF

Deborah F.  
Advisor  
Retail  
Used the software for: 1-2 years

### "Recommend "

October 30, 2020

4.0

Pros

It makes it easier to know my shifts and prepare ahead.

Cons

Sometimes it crashes and I’m not able to see my shift

Review Source

LH

Lucy H.  
Manager  
Retail  
Used the software for: 1-2 years

### "Brilliant highly recommend "

December 1, 2020

5.0

Very good

Pros

Quick and easy to use. Great support when needed

Cons

I can’t change teams shift on app on phone

Reason for choosing Rotageek

N/A

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.