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Onsite employer health, networks, hospitals and private practices in outpatient rehabilitation including physical therapy, occupational therapy, and speech-language therapy.

Product Details

FOTO proves the value of orthopedic rehabilitation to patients, payers, physicians, and healthcare. The FOTO system allows clinicians to measure, manage, and market patient reported outcomes. The FOTO system applies risk adjustment and predictive analytics to enable fair and accurate comparisons for benchmarked reports on patients, clinicians, clinics and organizations. FOTO's Outcome Measures are endorsed by NQF and approved for the new Medicare Quality Payment Programs (MIPS).

Contact Details

FOTO

https://www.fotoinc.com

Founded in 1992

Located in United States

Starting Price

  • $75.00/month/user
  • Set up and monthly charge based on number of clinicians and clinics.

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

FOTO Features

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans
Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking
Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning
Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Scheduling
Progress Tracking
SOAP Notes

FOTO Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 24 of 24 reviews

Showing Most Helpful

Showing 24 of 24 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Selena H.
Physical Therapist/Owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 7, 2017

“The FOTO Team readily responds to needs. The team is fast, friendly and caring. ”

OverallHuge time savings. Credible immediate information within intake, status and discharge reports. Now have patient specific information at my fingertips to help with making clinical decisions. Also have a validated way to substantiate either continuation of care or discontinuation of episode of care. Easy, at a glance scorecard indicating how quickly patients improve and how much function they achieve after receiving services.
ProsThe best part is the team behind the software. I appreciate their dedication, forward thinking and ability to design a product focused on end user experience. I have been tracking my outcomes since 2000 and this software product substantially reduces data entry and data analysis time. I no longer have to spend hours upon hours inputting into Access and then creating queries to then use Excel for graphs to then dump into Word for a report on the quality of my care. The science of FOTO far surpasses all I had done in the past. I now have the ability to compare the quality of my care with thousands of others. Computer adaptive testing is SO much faster than what I used to use with paper and pencil (Oswestry, LEFS, DASH, NDI). The risk adjustment process used in conjunction with predictive analytics really helps me with clinical decisions. I at least have a general idea of how much change in function should happen and in defined amount of time and visits. FOTO has built into its software design patient interaction - patients immediately receive feedback on how they are progressing and how they compare to others. I did not have that ability with what I had created independently. Having a third party rank clinical performance immediately builds credibility about the quality of services provided.
ConsI wish the emails I receive about open cases, closed cases and cases needing status updates was a bit more eye appealing. Initially using the system was a bit overwhelming because the software does so much. Each clinician and support staff need to be entered into the system which does take time. When I do need to have a patient complete a status in the clinic, the code to type into the iPad has mixed letters and numbers. I do wish the code would only be letters because of how the keyboard is on an iPad.
Source: Capterra
June 7, 2017
Trent S.
Physical Therapist
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 9, 2019

“Excellent outcome tool”

ProsIt's easy to use, patients can fill it out on a tablet, you can compare to the national average and use it to educate patients on typical prognosis for their condition. Questions change depending on how the patient answers them, therefore you have less of a floor/ceiling effect. I also love that you can see your effectiveness and satisfaction scores per clinician.
ConsIn a small organization, it can be very time consuming to gather information. It is best done with having admin staff work with the patients and PTs should read and interpret the information, not administer the questionnaire.
Reviewer Source 
Source: Capterra
August 9, 2019
Phil M.
Outpatient Therapy Manager
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 9, 2019

“Outcomes are the Future and the Future is Now!”

OverallFOTO data enables us to compare the quality of our services nationally but also by facility, individual clinician, by diagnostic groups. It allows us to objectively identify experts, identify our cost per case, market to physicians and payers.
ProsIt is risk adjusted, bench marked, and the largest therapy outcomes data base in the world.
ConsIt is a challenge for progressive neurological disorders.
Reviewer Source 
Source: Capterra
August 9, 2019
Jeff Y.
Physical Therapist
Hospital & Health Care, 5001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 16, 2019

“FOTO”

OverallFOTO does provide international rankings that allow you to market your clinic's results to referral sources and new hires.
ProsI like that FOTO can be used to measure outcomes for multiple conditions and that it encompasses other outcome measures such as DASH, Oswestry, STArt Back, etc. The raw score is shown as a bar along with subsequent scores for easy viewing for the patient.
ConsSome the questions are not relevant. For example, there are questions about whether or not you could play contact sports. This question is asked if you are 15 or 85 years old. Literacy can be an issue too so many patients require that the questions be read to them which can create some bias.
Reviewer Source 
Source: Capterra
March 16, 2019
Mark T.
Chief Marketing Officer
Health, Wellness and Fitness, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 14, 2017

“A great partner with Results PT. We help patients get better, faster, and FOTO helps us prove it.”

Overalldetailed patient and therapist outcome data, risk-adjusted by condition. Powerful tool to help our team members and share with our referring HCPs.
ProsPatient-specific data is easy to capture and use with healthcare professionals to show patient progress and improvement. We also can easily track results by therapist, so FOTO becomes a key quality metric for our team members.
ConsWe're waiting for the pelvic health database to become robust enough to begin tracking and comparing outcomes - we're excited about adding this to our tool kit!
Source: Capterra
June 14, 2017
Eric O.
Director of Physical Therapy
Medical Practice, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2019

“FOTO has been a game changer ”

OverallTop notch customer service. Every interaction is prompt and professional. It has allowed us to grow our business over the past several years.
ProsQuick and easy to use. Quickly able to identity areas of opportunity and market your strengths. Reports are easy to read and quick to get buy in with patients. Reports to referral sources are like gold.
ConsIf I have to choose some cons would be the lack of West Coast conferences but really have enjoyed them all.
Reviewer Source 
Source: Capterra
August 8, 2019
Crystal N.
Physical Therapist
Medical Practice, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
2/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 8, 2019

“FOTO Review”

ProsBeing able to email patients the survey ahead of their appointment. Text based PDF results so I can copy and paste into my note.
ConsWhen multiple diagnoses are present it creates 2 separate reports instead of one. There is no way to go back and correct a mistake the patient made (for example, rating severe pain as a 2/10 instead of 8/10). Limited language translation. We need Farsi/Arabic, Hindi, and other Asian languages.
Reviewer Source 
Source: Capterra
August 8, 2019
Greg C.
Corporate Standards Officer
Health, Wellness and Fitness, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Eye Opener!”

OverallOverall experience is excellent and very simple to set up and maintain. Each personnel in our organization has a specific role in implementing and gathering data through FOTO which has worked remarkably well.
ProsThe data mined from FOTO is truly gold. We have used this data to improve the quality of our rehabilitation services on multiple occasions. Since it is dynamic and the data is so detailed we are able to tweak our methods of delivering healthcare based on REAL numbers not speculation.
ConsNothing it is very user friendly and the ease of implementation was fantastic.
Reviewer Source 
Source: Capterra
August 8, 2019
Rachel P.
Clinic Director - Agile Palo Alto
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 8, 2019

“FOTO - a good start ”

ProsGives us quantifiable data to share with patients and payors
ConsThe questions are not always tailored well to our population - young, active types seem to get more accurate assessment of their function vs the older clients. IE 80 year old hip replacement patients getting low scores with minimal room for improvement number-wise being asked multiple questions about running and jumping...
Reviewer Source 
Source: Capterra
August 8, 2019
Joshua M.
PT
Health, Wellness and Fitness, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 12, 2019

“FOTO review”

OverallVery effective and powerful tool for predictive measures/outcomes. It helps the patient set realistic expectations
ProsIt's easy. It gives very good, robust predictive information, allowing the patient to have an idea of their outcomes, and the approximate time and number of visits. It also shows how much better they may perform compared to their peers.
ConsWe have no idea of the actual length of time, or type of interventions provided to the other patients. Many questions are not applicable, even for uninjured, healthy people.
Reviewer Source 
Source: Capterra
August 12, 2019
Stefan v.
PT-owner
Health, Wellness and Fitness, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 14, 2019

“Cost”

ProsFOTO Data are very helpful when it comes to marketing our clinic and demonstrating our payers that their decision making processes when it comes to pre-authorizations are not evidence based.
ConsAlthough a very strong tool for the above mentioned reasons....it is yet another administrative task to keep track of.
Reviewer Source 
Source: Capterra
August 14, 2019
Adam W.
Physical Therapist
Medical Practice, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 13, 2019

“Physical Therapy FOTO”

Pros-National data -Relatively easy to use and time-saving -Majority of info pertinent to my patients
Cons-Occasionally questions are not pertinent to the patient population I work with. -Would like ability to discharge patient with option of patient did not return to therapy.
Reviewer Source 
Source: Capterra
August 13, 2019
Ernie G.
Practice owner
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 1, 2019

“FOTO has been a great partner”

OverallFOTO has helped our practice improve Patient outcomes. FOTO is an integral piece to all our practice systems.
ProsReporting features and customer support at FOTO.
ConsSome of the patient questionnaires are length and not user-friendly.
Reviewer Source 
Source: Capterra
June 1, 2019
Ryne F.
Chiropractor
Health, Wellness and Fitness, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 12, 2019

“Better than OATs”

ProsI love having the ability to track patient progress using functional assessment in an easy to use system. The data is great for the provider and the patient.
ConsThe fear questionnaire consistently confuses patients due to it's language. I consistently have patients mark the exact opposite of what they meant to intended to mark.
Reviewer Source 
Source: Capterra
August 12, 2019
Briana L.
Asst Clinic Director
Medical Practice, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Quality Product”

OverallExcellent product with prompt friendly staff there to offer support
ProsThe ease of its use and how it simplifies MIPS reporting for us
ConsThe challenges to compatibility with our documentation software
Reviewer Source 
Source: Capterra
August 8, 2019
Allison D.
Physical Therapist
Health, Wellness and Fitness, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 8, 2019

“FOTO Feedback”

ProsEasy to use. Incorporates aspects of various outcomes measures for different body parts.
ConsPatients get frustrated with irrelevant questions to their condition.
Reviewer Source 
Source: Capterra
August 8, 2019
Sherry S.
office manager
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 9, 2019

“Foto Review”

ProsUser friendly. Reports are very beneficial.
ConsWhen a patient has two different problems not totally satisfied with linking the two cases together.
Reviewer Source 
Source: Capterra
August 9, 2019
Blake H.
chiropractor
Medical Practice, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 3, 2019

“Great product for getting a deeper dive into patient outcomes”

ProsIt gives a each patient a score outcome score based on their conditions.
ConsSome of the questions could use to editing to make it easier for patients to understand.
Reviewer Source 
Source: Capterra
September 3, 2019
Wade F.
PT
Health, Wellness and Fitness, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Ok - some difficulty with multiple dx”

OverallCapturing pt outcomes
Prosfairly easy to use and patients seem to understand the questions
ConsNot very user friendly when addressing multiple body parts
Reviewer Source 
Source: Capterra
August 8, 2019
Peter E.
Physical Therapist
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Experience with FOTO”

OverallI love the idea, I think with a few tweaks on targeting what types of questions to ask certain people would make it even more accurate and valid.
ProsI like the idea of monitoring functional mobility over the course of therapy as an outcome measure. It is easy to use and gives a good overview of what the patient can do or still struggle with.
ConsThe length of the surveys which becomes unappealing to patients which can make compliance difficult. Also disagree with some of the questions asked to some of my patients such as running or hopping with elderly patients.
Reviewer Source 
Source: Capterra
August 8, 2019
Zach W.
National Director of Quality and Research
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Good for what it is but there are flaws”

OverallBetter for small practices and only useful for outcomes. Not a suitable for patient engagement or driving new business
ProsIt is risk adjusted outcome data and has benchmarked data.
ConsNot very user friendly, struggles to handle large amount of data, slow loading, poorly organized data and not very customizable, hard to aggregate data across multiple clinics
Reviewer Source 
Source: Capterra
August 8, 2019
Chelsey H.
Physical Therapist
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Easy to Use!”

OverallFOTO saves me time when documenting functional outcome measure for all of my patients. No more scoring endless questionnaires!
ProsThis software is incredibly easy to use for my patient's. The questions are clear and concise. It makes it easy for me to log my functional outcomes without being overwhelmed with scoring questionnaires. This software does all the work for me!
ConsMy only con would be that sometimes the questions don't fit my specific patient's needs.
Reviewer Source 
Source: Capterra
August 8, 2019
Brad M.
Physical Therapist
Medical Practice, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 18, 2018

“At our clinic we were looking for an outcomes program that we could use for patients.”

OverallCan use Foto to compare our outcomes and for insurance companies.
ProsFoto was the program we choose due to the ease of use (Ipads) and cost. It was a little bit of a transition, but after a couple of weeks all the PT's liked it.
ConsThe initial set-up of the system was a bit time consuming, but you would have that with any set-up. Overall our clinic looked at Foto and another system and we are glad so far we went with Foto.
Reviewer Source 
Source: Capterra
January 18, 2018
Verified Reviewer
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
August 24, 2019

“Many issues but get's the basic job done”

ProsIf you need outcome meausres for documentation and compliance and a MIPS solution, FOTO checks the box. However, that is the extent of it.
ConsThe data is poorly displayed and little customization is available (can only group outcomes by 3 and 12 month intervals). The NPS is not very helpful as it is collected in the clinic creating bias and underreporting of detractors. The referral and marketing reports are very basic.
Reviewer Source 
Source: Capterra
August 24, 2019