# BoothBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BoothBook the right Event Rental solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162532/BoothBook/reviews --- BoothBook 4.9 (14) [View alternatives](https://www.capterra.com/p/162532/BoothBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 12th, 2025 # Reviews of BoothBook Ease of use 4.9 Customer Service 4.9 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew H. Owner Events Services Used the software for: 1-2 years ### "Boothbook - wish I'd signed up when it first came out!" December 17, 2019 5.0 Since we signed up it has been a very positive experience. We've had online training sessions to get the best out of the system and the team are always available to assist with any problems or questions which may arise. Pros We implented Boothbook just over a year ago and it was immediatley apparent that it was going to save us time and money. Time is saved because the admin is automated - not contracts to send, payments to chase or emails to send. Money has been saved because we no longer send contracts to clients with SAE envelopes for them to return. In a busy month our postage bill was more than we currently pay in our Boothbook subscription! The time we have saved has allowed us develop and grow the business, safe in the knowledge that Boothbook will take care of the admin. We're not a power user, but I couldn't run the business without it. Cons The isn't much I dislike about the software. I am only frustrated that I know lots of great new features are just around the corner, but I'd like them now! Seriously, I fully understand the it is worth waiting for these ideas to be fully implemented and tested before they are released. The system is pretty awesome now, in the future it's going to be even better! Reason for choosing BoothBook It was far more tailored to how our booth business operates. Review Source CF Chris F. Owner/CEO Entertainment Used the software for: 2+ years ### "The best software!" December 17, 2019 5.0 It honestly has been amazing. Pros It saves me so much time and energy! It really amazes me how much time an energy I used to spend on every booking. It automates pretty much 90% of my admin work and has allowed me to expand much faster than my business plan called for! It's constantly being upgraded with not just what I know I want, but things that I didn't know I needed or would use but do! Cons Not knowing where updates are on the list of them! Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[17hats](https://www.capterra.com/p/144328/17hats/) Reason for choosing BoothBook Ease of use and built for photo booth companies. Review Source DG Dan G. Owner Photography Used the software for: I used a free trial ### "Meh" July 12, 2022 3.0 support was an issue (time zones problem) the actual support was ok. The booking process it created wasn't good-looking. it didn't match my website. Pros it's better than nothing. it had features I had never seen before to calculate if you had enough time to get from 1 event to the next using the same equipment. (not something I needed) Cons You're not able to change the look at feel of the packages on your own. you need to email support. The problem is they are in Europe somewhere, and with the time zone difference, you send your email, and get a reply the next day. you reply right away, and you need to wait till the next day again for the reply. super annoying. Alternatives considered [Check Cherry](https://www.capterra.com/p/229208/Check-Cherry/) Review Source Response from BoothBook July 14, 2022 Hi Dan! Thanks for the feedback. It sounds like it's been a while since you last used the software as everything you mentioned as cons have now been added. Our amazing new brand builder lets you completely customize the look and feel of your system, so with a custom URL the system now perfectly matches your website. We've also now got a full time office in Arizona USA, and 24/7 live chat support. It was likely that early feedback like yours influenced these changes so thank you! Michael V. Co Founder Entertainment Used the software for: 1-2 years ### "BoothBook" December 17, 2019 5.0 I’d be lost if it wasn’t for BB. It has transformed the way I’m able to get my business to the next level. Pros Since implementing BoothBook 3 years ago it has freed up my time so I am not stuck with the daily admin duties I was dealing with like sending invoices, getting contracts signed, collecting payments, etc. Support is excellent. Cons It was a bit of time to set up but that’s the only thing I have ever had an issue with. Reason for choosing BoothBook The conversation with the BB team made me feel this was a company who cared about its users. Review Source BW Ben W. Owner Events Services Used the software for: 2+ years ### "The single most valuable tool I use. " December 6, 2019 5.0 Pros BoothBook can be customized to work for your business and pick up all of the jobs you hate. It saves me hundreds of work hours every month and keeps my clients and staff very happy! Cons The custom element of the system does mean that the initial set up looks a little daunting, but the hours invested are returned 10 times over every month. Review Source HC Hadley C. Director Entertainment Used the software for: 2+ years ### "Amazing software and flawless support" December 17, 2019 5.0 Cannot fault the staff and the development team behind boothbook Pros We have been with boothbook for a couple of years now and the simplistity of the software and features has helped us further our business Cons That we struggled for a couple of years without boothbook, using paper records. Review Source RK Rene K. The boss Photography Used the software for: 2+ years ### "The best Photobooth software." December 17, 2019 5.0 Great support, with An awesome software. I have spare time now for other things. Would recommend this for everyone. ! Pros This software is easy to install, and super easy to translate to an different langues.(dutch) Cons I could find Any negative things yet. Everthing u van use for Ur company! Review Source RK Raymond K. Manager Photography Used the software for: 1-2 years ### "BEST CRM Software for Photo Booths" December 17, 2019 5.0 My experience with BoothBook has been great. Their customer service is second to none. They are always listening to their customers and implementing new features constantly. Pros It has allowed me to automate a lot of my admin work and keep in touch with my customers for better customer support. Cons Some features are only available on different tiers. The tiers allow you to grow. The cost is high but it's well worth it. Review Source AL Adrian L. Owner Entertainment Used the software for: 6-12 months ### "Brilliant system. Saved us hours" January 31, 2018 5.0 Increased sales and reduced the time we need to spend on admin Pros This software has changed our business. It has improved organisation of bookings, how customers can book and has increased sales. I cannot fault it. The support is second to none and improvements and features are added each week Cons I cannot fault this software. The app needs Some work to bring up to the software level. Cannot think off any other issues Review Source Response from BoothBook February 5, 2018 Hi Adrian Thanks for your review. I'm glad to hear you have seen an increase in sales. Thanks for your feedback about the app. As I'm sure you're aware we are working on it, when we have it exactly where we want it to be it will be a game changer! JG Jody G. Office Manager Used the software for: 6-12 months ### "Top Notch Service and Product" January 30, 2018 5.0 Pros This product gives me my time back. It is very user friendly for the end customer. The support team is right on top of anything that may arise (very rarely) and they are always improving on things to make this the best product. Review Source Response from BoothBook February 5, 2018 Thanks for your review Jody. We love to hear you have got some time back. That was the goal when we created BoothBook. People booking whilst you have your feet up is a bonus though! AB Alexander B. Manager Entertainment Used the software for: 1-2 years ### "Saves hours of admin" August 21, 2017 5.0 I went from using excel and sending loads of manual emails, to having the majority of my work automated for me. Pros Everything is automated making our daily admin jobs minimal. Sending invoices and payment reminders is easy. Review Source Response from BoothBook August 21, 2017 Thanks Alex! JR Joe R. Owner Photography Used the software for: 6-12 months ### "Excellent Software!" April 18, 2018 5.0 Ease of use. Allows us to concentrate on our service and less on the booking process! Pros Customer service is amazing! They are constantly listening to customer needs and adding new features all the time! Very flexible solution and easy to use! Cons No Cons! Great software all the way around! Nothing in the con list for us to complain about at all! Review Source NV Nilesh V. Director Used the software for: Less than 6 months ### "Excellent product, from an existing photobooth operator! " February 1, 2018 5.0 Pros Excellent after sales support, nothing is too much trouble. Great to see collaboration with all the other users on FB. Team deliver a great customer experiance from a end user point of view! My clients have also commented on how easy it is to simply book with us. Looking to forward to see intergeration for Xero accounts. Cons Only the fact, that could it be possible to used with WorldPay also, as we had open another account with another company. Review Source Response from BoothBook February 5, 2018 Thanks for the review Nilesh. Glad to hear you are getting on well with your BoothBook account. We hope changing supplier worked out for you. As you are aware, we have planned feature updates list as long as your arm. So there will be a lot to look forward to as well as xero. JO John O. Owner Used the software for: Less than 6 months ### "Covers almost all avenues with it comes to booking new clients in for services" January 30, 2018 5.0 Pros Its fantastic and user friendly. My customers have told us how much easier it now is to book services from us. Review Source Response from BoothBook February 5, 2018 Thanks John Great to hear you are getting on well with BoothBook. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.