# Form+ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Form+ the right Forms Automation solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162563/Form/reviews --- Form+ 4.6 (42) [View alternatives](https://www.capterra.com/p/162563/Form/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Form+ Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews CH Cristina H CEOAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “They have a good tutorial for every type of form you want to build.“ July 6, 2021 CH Cristina H CEOAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “In the beginning, when we did not have much data, it was easy to use the forms, but we had a lot of issues with attachments, data and search.“ July 6, 2021 Dilruba T StudentIndustrial Automation, Self-employedUsed the software for: I used a free trial. “I needed to set up a petition form, and did so in less than 15mins, with very easyly guided setup steps.“ March 8, 2021 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Patricia P. Web Development Instructor E-Learning Used the software for: I used a free trial ### "Great Alternative to Google Forms" May 4, 2022 5.0 Pros Very customizable and beautiful. I'm using it to teach my students how to present a Web Designer Client Questionnaire and the form was already there! Cons I can't find any cons yet, and don;t think I will. Review Source Response from Formplus May 9, 2022 Thank you for the Amazing Review, Patricia! We are glad you've found one of our pre-designed templates super helpful. KW Kamica W. Assistant Restaurants Used the software for: Less than 6 months ### "Just What I needed" November 15, 2020 5.0 Excellent software that is worth the money Pros This product is everything I need and more. I had a hard time finding a product that would give me multiple options and flexibility but I could not find anything remotely close to what I needed except for Formplus. If you need a form builder that is going to exceed what you're looking for, this is the product for you. especially if you need a form that is more complex than what is usually offered. Cons I would say that it did take me sometime to figure out some of the features but when I actually took my time and read through the help section, it cleared up my questions instantly. So this isn't really a con but more of a positive analyses. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Google Charts](https://www.capterra.com/p/176573/Google-Charts/)[Zoho Forms](https://www.capterra.com/p/227463/Zoho-Forms/) Reason for choosing Form+ Because I had the option to create the form the way that would best suit the needs of my customers and business. Review Source Response from Formplus November 23, 2020 Thanks for your amazing review Kamica. We're glad you found what you were looking for on Formplus. If you ever face any challenges while using the application, kindly reach out to the support team and we'll gladly help with it. CH Cristina H. CEO Accounting Used the software for: 6-12 months ### "It is nice but if you have a lot of data it will be slow" July 6, 2021 3.0 In the beginning, when we did not have much data, it was easy to use the forms, but we had a lot of issues with attachments, data and search. Pros In the beginning, it was easy to build the forms. They have a good tutorial for every type of form you want to build. Cons When you have a lot of data, it became slow. We had a lot of issues with not accessing the form and the data was stored wrongly. The attachments were not to the right data. The search was really slow. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing Form+ I thought it was easier to use and I did not know of the problems Switched from [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Because of problems with data, attachments and search Review Source Response from Formplus August 24, 2021 Thank you for your review, Cristina. We took immediate action on the support ticket you submitted concerning this issue earlier last year and your data was restored to its correct format. We've also taken a thorough review of our software and fixed the issue so this unique experience never occurs again. Sincere apologies for the inconvenience this may have caused you and your team. We look forward to having you back on Formplus. SG Sandy G. Education Consultant Education Management Used the software for: 2+ years ### "Organizational Management in a Time of Pandemic" November 12, 2021 5.0 Ease of converting narrative input into useful data. Pros Provided us with the ability to coordinate and communicate effectively with thousand of educators during very challenging times. The customer support has been amazing (\[SENSITIVE CONTENT\])...she answers my questions before I have time to ask them. Cons The product is constantly improving...I don't know of anything that we need at this point that isn't provided. Review Source Response from Formplus January 10, 2022 Thanks for the amazing review Sandy! AD Arnold D. Managing Director Marketing and Advertising Used the software for: I used a free trial ### "Simplicity " July 9, 2023 5.0 Perfect! Pros How simple and easy it is to build a form in less thank 10 minutes Cons I haven't found anything that is a con so far Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Reason for choosing Form+ The platform look simple to use. Review Source TM Tonya M. President Civic & Social Organization Used the software for: 2+ years ### "My Review" December 10, 2020 5.0 Form Plus is the best! My experience has been wonderful. I haven't had any issues as of yet. Pros There are several things that I like about this product: Ease in building forms The google spreadsheet interface Ability to use the account when needed: We use this product annually for our scholarship program and disable it when we are not accepting applications. Managing our account payment with PayPal!!! (Love it!) Customer Service is excellent. Especially for computer challenged customers! Cons Well, its not really a least..... I wish the monthly use payment were a little lower maybe $20.00 vs 25.00. I've been using this product since it was free, then $10.00, then 20.00 etc... We use this product for only 4 -5 months depending on our application deadline. Reason for choosing Form+ I choose Forms plus because it was recommended by a Google Forum. I was looking for an option to upload documents to Google without the users having a Google account. And Forms Plus was free at the time. Review Source Response from Formplus December 15, 2020 Thank you for the great review, Tonya. We're glad you love our product. You can take advantage of the 20% discount on our annual plans to purchase the starter plan for $20. We also offer up to 50% discount during some time of the year to help you save cost. NK Noah K. IT Manager Construction Used the software for: 2+ years ### "I think this is a great functional program, with an amazing support team. " July 19, 2017 5.0 I am able to record a lot of data and analyze it at once all from one place. Pros The program integrates with google. The support team is always quickly able to respond and help. The program is incredibly simple to learn and use. The program can be used to carry out a large variety of functions including file uploading. Cons I do not like the limited number of uploads on all plans other than the top tier plan. Limiting the number of times you can use a service isn't bad by itself, but the price/submission just is slightly higher than what is ideal. Review Source Response from Formplus August 4, 2017 Thank you for the review, Noah! We have now reviewed our pricing and increased the allowed responses number across all plans. This new plan will be live on the 9th of August. KL Kristjan L. Surveyor Construction Used the software for: 6-12 months ### "We use Form+ daily and so far it has been great. It has improved our job significantly." August 16, 2017 5.0 We use the form, to simplify gathering data on construction site. Filling in the form and getting a spreadsheet out of it, with photos, has really simplified our job and has made our product better. Pros Form+ has been easy to use. Creating forms is easy even using a mobile phone. Using and creating forms on a small screen of a phone, is one of the most important features. Cons The most important problem, is editing an existing form. Every time I edit a form, it erases the spreadsheet and makes a new one (at least this was the case last time, I haven't tried it fore while now) Review Source Response from Formplus August 16, 2017 Thank you for the review, Kristjan! When you make an edit to your form, a new sheet/tab is created in your spreadsheet. This is put in place for data integrity and to avoid confusion of incoming responses. For example, when the number of columns (questions) in a form has been changed or reordered, adding incoming responses to the existing sheet will make your data disorganised. The previous data is not erased, they can still be accessed from the bottom-left tabs in the spreadsheet. However, we are making available a feature by September 2017 to display form responses within Form+, this will make it easier to view and manage your data in one place. JW Judi W. Managing Supervisor Construction Used the software for: 6-12 months ### "Simple " April 7, 2021 4.0 I appreciate the simplicity of Form+. It is easy to use and most definitely an excellent product overall. Pros Form+ is very convenient and customizable. It eliminates the need for paper trails, Cons The only thing I really do not care for about form+ is that it saves everything to google drive. I would rather not use google drive. Reason for choosing Form+ Rocket Lawyer does not allow enough room for customization like I need. Review Source Response from Formplus June 7, 2021 Thank you for your amazing review Judi. We are glad you found Formplus convenient. Currently, you can store your files with Formplus, Google Drive, Microsoft Onedrive and Dropbox. You can also view your responses directly on Formplus without the need for google sheets. Simply visit the permissions section of your account to change your default settings from Google Drive to your preferred storage. If you need a more personalized guide, kindly reach out to our support team and we'll gladly help with it. MM Mauricio M. CMO Automotive Used the software for: 2+ years ### "Great Option to control" December 9, 2020 5.0 In General great option to organize the info with several users. Pros The best part is the option for upload documents (loggin in google is not necessary), also the user experience for program new forms or integrate elements. Cons Maybe the prices, we need a range small, but in general good Review Source Response from Formplus December 15, 2020 Thanks for the review, Mauricio. You can take advantage of the 20% discount on our annual plans. We also offer up to 50% discount during some time of the year to help you save cost. JT John T. Project Manager Used the software for: 6-12 months ### "Generally good, the forms help get feedback from installers with photos from their phones" September 21, 2017 4.0 Pros It is reasonably simple to make forms with little experience. The drag and drop is easy. Cons Doesn't give an option for radio button with an associated text field for further information. The gap between lines is sometimes too small, meaning I include a section brake line to space it out better. The way some text is bold and some isn't (as in questions are not bold but radio button text is). That I can't have a logo on the form on my level of paid subscription. That I can't stop someone selecting multiple responses for some multiple choice questions. Review Source Response from Formplus September 23, 2017 Thank you for the review, John. We have implemented a feature to display an additional text field when an 'Others' option is selected. This would be available for use by Tuesday, 26th September, 2017. Also, the issue with some text being bold and spacing between fields have now been fixed. We will consider implementing a number/type of selection validation to multiple choice fields in future updates to Form+. KN Kenechukwu N. Graphic Designer Design Used the software for: I used a free trial ### "my feedback" January 4, 2023 4.0 Pros It's not too complex to use. I also enjoyed it's free features. Cons I'm not certain, because I find the software interesting to use. Review Source Response from Formplus February 9, 2023 Thank you for the review, Kenechukwu. We look forward to learning more about your experience! TG Tatyana G. Assistant Director Used the software for: 6-12 months ### "Took a while to understand how to set up the forms. Very convoluted process." August 10, 2017 3.0 Pros Not sure what I like, other than it allows us to have applicants submit their documents into a central location. Cons When it feeds the form responses into a Google doc, they tend to appear out of order and not always easy to find. Review Source Response from Formplus August 16, 2017 Thank you for the review, Tatyana! We will be making available an option to display your form responses within Form+ and also export the responses in other formats by the end of September 2017. This will help improve the way responses are displayed. LB Lamartine B. Executive Secretary Non-Profit Organization Management Used the software for: I used a free trial ### "FEDA donation form" November 30, 2020 5.0 Pros It is easy to use. It does not require technical skills Cons Very useful and facilitating users to perform Review Source Response from Formplus December 15, 2020 Thanks for the review, Lamartine. We're glad you found our product useful. WaC Wella alyana C. Teacher Education Management Used the software for: I used a free trial ### "Review of an Educator" September 2, 2022 4.0 So far, i reaaly like it and it will be the one that im going to use from now on. Pros Easy to use and much more convinient. The different style and design are more appealing to eyes. Cons You can' add image in the form. Additional tools will be much very much appreciated. Review Source Response from Formplus September 22, 2022 We're glad you found our software useful. We would also love to know what additional tools you had in mind. Our product team would be happy to talk about this. SE Steve E. Project Manager Used the software for: 1-2 years ### "Form+ makes it easy to scale collection of data for our travel website!" July 19, 2017 5.0 Saves lots of time with an important data collection project Pros My favorite feature is the ability for respondents to upload files. I also like that the responses populate a Google Sheet -- this makes it easy to convert the responses into to-do cards on our project management platform using third-party software. Cons I wish I could put our company's branding on the form. I'd also like to have internal form names that respondents don't see. This would help me organize the different forms we use. Review Source Response from Formplus August 16, 2017 Thank you for the review, Steve. You can now add your company's logo to your forms and also make your forms represent your brand with other customisation options. A workaround to having internal form names is renaming the form's response sheet in your Drive. Your form's response sheet having a name different from the actual form name will not affect your incoming form responses, also the form name in your Form+ account is what will be displayed to your form users. JS Joe S. Instructor E-Learning Used the software for: 6-12 months ### "Formplus Review" November 27, 2020 5.0 Easy to use (for me at least). I can't think of any problems. Pros Once you understand how it works it's very easy to use. Slight learning curve but not difficult. There is still more I could and will learn. But what I don't know about the product did not prevent me from starting to use it on day one, hour one. Cons I would like to be able to change room settings without shutting down the room. Reason for choosing Form+ n/a I do not make that decision to buy Review Source JG Jon G. Principal Used the software for: 6-12 months ### "I found it easy to set up, but the final product lacks the UI that I would hope for." August 16, 2017 3.0 Pros I like that we can collect information AND images. I like that it can fit into a page, rather than being its own page. Cons When we get an email saying there's been a submission, I wish there was a summary of that submission, or I wish I could indicate in my settings which fields should appear. Also, I don't love the "open the spreadsheet in Google Docs" to see the results. I get that it works. But we have people with long answers and it's always truncated to fit the cell. Review Source Response from Formplus August 16, 2017 Thank you for the review, Jon. We have made more customisation options available on all paid plans, you can change the appearance of your forms using these options. If you would like more customisation options, please let us know and we will put it into consideration. From August 25th, submission notification emails will include the submitted form data. We are also working on a feature that provides you an option to display form responses (with better formatting) in Form+ so you don't have to view responses in Google Sheets. This will be available by the end of September 2017. CR Charlie R. Registered Nurse Hospital & Health Care Used the software for: I used a free trial ### "Amazing " November 9, 2022 5.0 User friendly Pros E signature is very easy to use unlike other form that you need to upload or redirected to other site Cons it only has 14 days free it should be more .because the more you use it the more you want it. Review Source Response from Formplus February 9, 2023 Thanks for the review, Charlie! NK Naoko K. Director of Operations Used the software for: 6-12 months ### "Great until you upgraded without notice = lost data and embarrassing communication to new staff" August 18, 2017 3.0 Pros Document upload. This is the only reason why I use Form+. If Google could do this, I wouldn't be here. Cons File uploads appear in Google Drive but the links in the spreadsheet don't actually work. This seems to be a known issue with Google's security, but renders part of your product useless. Review Source Response from Formplus September 5, 2017 Thank you for the review, Naoko. We are sorry you were not informed before the upgrade. We usually send out detailed newsletters to all users before & after every upgrade. Uploaded file links in the forms response sheet are functional as they link to the file location in your Drive. However, if you are signed in with multiple Google accounts you may get a 403 (no-access) error. This is resolved by logging out of all other Google accounts and logging in to Drive with the email associated with your Form+ account. We are happy to help, kindly reach out to us on support@formpl.us whenever you have inquiries, issues or questions about using Form+. HO Heba O. Data Expert Used the software for: 6-12 months ### "Excellent experience, I use it alot." July 19, 2017 5.0 \- Better organizing parts of my work like having the application forms online - Also having the feedback forms made it very easy for the applicants to fill Pros 1- easiness of usage 2- the new layout with the new functions 3- The new feature that enable copying the form to for example interactive word format, it's amazing! Cons There are more suggestions rather cons: 1- Not having the ability to customize rating/scale questions that have the same heading. 2- Duplication option for the position of the items 3- It will be also extremely nice to produce some frequencies of the questions. 4- when I agree on keeping a copy of the responses using your cloud/drive..etc. it doesn't show exactly how can i retrieve it. Review Source Response from Formplus August 22, 2017 Thank you for the review, Heba. We are currently working on a Rating scale feature. We will work on the duplication option and make it easy to retrieve responses stored on our servers. HG Henry G. Systems Analyst Consumer Services Used the software for: 6-12 months ### "For those who need more than Google Forms" February 7, 2023 5.0 Pros This allows much more control and better formatting than Google Forms. Cons We have requested logic to control the post-submission link. We want to use OnceHub for some candidates but not for all. Review Source Response from Formplus February 9, 2023 Thank you for the review, Henry. We're glad you found our software easy to use. We will keep you up to date on the improvements to our post-submission features. PB Paul B. Snr Manager Engineering Telecommunications Used the software for: Less than 6 months ### "Forms work well to a point. " August 21, 2017 5.0 Multiple remote access point, no need for logins to use. Pros The forms are to be shared by many people in my org, therefore the daily email summary is important to me. Currently there is a fault on this feature. The fault continues to be worked on. Cons An amendment to a form for a typo would drive a new spread sheet creation rather and amended spread sheet. I understand why if new columns added however don't understand if it's a drop down amendment. Review Source Response from Formplus August 25, 2017 Thank you for the review, Paul. The daily email notification feature has now been fixed. New tabs/sheets are created after any amendment to preserve data integrity. We will be making a feature available in the coming month to display responses within Form+, this will improve the way responses are currently displayed and also take into account if an amendment is a minor or major change before creating a new tab. BH Bonnie H. Manager Marketing and Advertising Used the software for: 6-12 months ### "Very useful product - cheap, effective and east to setup." August 14, 2017 4.0 Pros Quick and east set up - Great variation of question types/options. I used the form as an entry form as part of an awards process. Cons No reminder that allocated number of responses is low - at the peak of my campaign, the form cut out during US hours. I was unable to rectify and sign up for the subscription until the morning. Same thing happened when my response rate exceeded the first subscription and needed to be updgraded. Improve the formatting of the export doc in google docs. Review Source Response from Formplus August 22, 2017 Thank you for the review, Bonnie. We apologize for that experience, emails are usually sent before allocated responses are exhausted. We will look into this feature again and fix or improve it if is broken. We are working on a feature to display responses within Form+, this will improve the formatting of how responses are displayed. This feature will be available by end of September 2017. MM Marni M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Form + why" June 2, 2021 4.0 Overall good! Easy! Pros It connects with G Mail. Super easy. Why not use it? Cons It is overall easy, but a few things clunky. Hard to explain. When you copy a form and use it for a different date, perhaps remind of the need to change submission date. Reason for choosing Form+ Ease of use with my email. Review Source Similar Products Featured ## Related categories [Forms Automation](https://www.capterra.com/forms-automation-software/)