# Page 2 | Sign In App Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Sign In App the right Visitor Management solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162584/Sign-In-App/reviews

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Sign In App

4.9 (114)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Sign In App

## Showing most helpful reviews

Showing 26-50 of 114 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Daniel T.  
IT Engineer  
Automotive  
Used the software for: 1-2 years

### "I recoment this product to everyone great at what it does"

March 4, 2025

5.0

I love this product, apart from having to repair the bluetooth printer everyone once and a while very little goes wrong with it.

Pros

The fact that it does some many things, staff attendance, visitor attendance, fire evacuation, room and car booking the list goes on

Cons

The reporting for staff attenance is not great. You can get the information you need but it is not easy

Review Source

Response from Sign In App

March 5, 2025

Thanks for the great feedback, Daniel! We love to hear that you're making use of lots of the features. We're always looking to continue enhancing and improving our solutions so we'll send your feedback to the team!

RH

Rebecca H.  
Principal UX Researcher  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick and easy but not an intuitive user journey."

December 15, 2025

4.0

Pros

I like being able to see which desk I have booked that day when I arrive into the office. I always forget. I like that I can see a full seating plan and who has booked which desk so I can try and book a desk close to my team.

Cons

It's quite hard to navigate. I often go to certain pages expecting to be able to view the seating plan but realise I've gone to the wrong page and have to find the correct one.

Review Source

HA

Henry A.  
Analytics director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simple and works great!"

March 17, 2025

5.0

Pros

Makes it easy to save a desk at my hybrid work location.

Cons

Nothing bad to say! Simple and works! When I want to visit my office, I can easily see what spaces are available and save myself a cubicle to work from for the day.

Review Source

Response from Sign In App

March 18, 2025

Thanks for the great feedback, Henry!

JB

Jack B.  
IT Technician  
Education Management  
Used the software for: Less than 6 months

### "Review of Signin APP"

November 28, 2024

5.0

Overall its been amazing and Visitors have said how easy it is to use.

Pros

The ease of use for visitors and the Admin console that comes with

Cons

The fact with the stand that you place on the floor has no adjustability and you need to buy an additional product

Review Source

Response from Sign In App

December 6, 2024

Thanks for the positive feedback, Jack! Glad to hear your visitors have found it easy-to-use.

VR

Verified Reviewer  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Sign up to Sign In!"

December 14, 2023

5.0

Overall, our experience has been very good and the reporting really helps us to see when our staff are in and out as well as visitors

Pros

Sign in is extremely easy to use very easy to set up cost-efficient for how much you get in the package and we enjoy using it for our visitor management branding. The application also helps to make sure that your users are seeing an experience that falls in line with your corporate image.

Cons

Sometimes the application can randomly crash. It also does not update itself which can lead to it being out of date.

Review Source

Response from Sign In App

December 19, 2023

Thanks so much for providing the team with this feedback, we really appreciate it. Please ensure you log if it crashes again with the support team, this is not a known issue so I am sure they will be able to help identify what is happening here.

JT

Jeremy T.  
Head of Systems  
Medical Devices  
Used the software for: 1-2 years

### "Very happy Sign In App users"

August 15, 2022

5.0

Sign In App have been a great company to deal with. This is always important to us when investing in a new system and we have a great experience from our initial enquiry onwards. We opted to purchase a complete bundle which included the iPad, printer etc and it was easy to fit together and configure. Customer support has been great and we have not had to wait for a response using the chat feature on the portal. We regularly have positive feedback from visitors about Sign In App and we have been happy to recommend the system to them.

Pros

Plenty of functionality while being straight forward to configure. Once set up, this system is very low maintenance but completely reliable. New features are added regularly and it remains very easy to use.

Cons

I do not have anything negative to say about this system at all.

Reason for choosing Sign In App

Very good customers communication, easy to buy bundles, great functionality and value for money.

Review Source

Response from Sign In App

August 23, 2022

Thanks so much for taking the time to give Sign In App and the team a review, we all really appreciate it.

SR

Silvia R.  
HR Assistant  
Environmental Services  
Used the software for: 1-2 years

### "Visitor Management Made Easy "

April 22, 2024

5.0

Pros

This product makes managing visitors easy and booking and signing them is easy. No issues at all.

Cons

No issues whatsoever with Sign In App. It is all good.

Review Source

Response from Sign In App

December 6, 2024

We're so glad you've had no issues with Sign In App, Silvia. Thanks for leaving your feedback!

Daryl U.  
Head of ICT & Facilities  
Education Management  
Used the software for: 1-2 years

### "Fantastic Value Software from a company with customer service at its heart"

October 5, 2018

5.0

With Sign In App the National College is able to manage hosted events, visitors, faculty and Learner sign in needs whilst being compliant with GDPR guild lines and the ability to produce accurate fire lists with an easy to use and administer system... backed up with gold standard customer service

Pros

Sign In App, is an incredibly good value visitor management system which £ for £ blows the competition out of the water. Its ability to manage multiple sites without breaking the bank. the ease of use and configuration, its GDPR compliance and the fact that the product is ever improving with new features, including the recent companion app for mobile devices are all reasons why the National College for High Speed Rail use and will continue to use the product, however the customer service and support that we have continued to receive continue to prove we made the right decision to purchase Sign In App

Cons

Logic dictates that Apple iPads are the right platform to build the solution on due to the standardization and locked down nature of the ios however this does prove costly for initial hardware, however consider the fantastic pricing and the fact that ipad usage fairly standard for vistor management systems its not great issue

Review Source

BH

Ben H.  
Manager  
Education Management  
Used the software for: 1-2 years

### "does everything you need, for a reasonable price."

February 6, 2023

4.0

Pretty smooth overall with little hiccups. Excellent feature set for the price too.

Pros

The sign in flow is the most important thing, followed by historical reporting. Sign In App is great at both - singing in for regular staff can be done with a simple QR code for contact free, instant signing in. Visitors can easily sign in manually and get their badge printed instantly, with a photo on it, and the name of who they are visiting. The evacuation register is good too.

Cons

It loses the bluetooth connection to the printer whenever the printer is power cycled and it's not easy to re-link it without quitting the app and restarting. If a management device isn't powered on every so often it has to be re-authenticated which is a pain.

Review Source

Response from Sign In App

February 10, 2023

Thanks so much for the feedback, the team really appreciates it. Please do stay connected with the customer support team, we will always be happy to talk through improvements and suggestions.

DM

Dene M.  
Marketing Assistant  
Retail  
Used the software for: Less than 6 months

### "Perfect solution for managing staff, visitors and contractors in a busy shopping centre"

February 13, 2020

5.0

We had been looking for a visitor management system to replace our visitor books and also manage staff in the event of a fire evacuation. Previously we had two books for contractors and roof works access that had to be moved across site out of office hours and different departments signing in separately. Sign In App has really streamlined all of this with the ability to sign in/out at different locations and also via the companion app for certain staff. It also helped us overcome issues of illegible handwriting and not providing site contact details. The app is extremely easy to set up, use and manage via the web portal. The UI and UX of both the app itself and portal are very well thought out and intuitive making the whole system simple but very functional. The companion app is also simple but really effective and access to the fire list on this was one of the main things that swayed us to use Sign In App. QR codes work extremely well too. End users have been impressed with the system and it makes a great impression. Notifications for hosts and others set to other criteria have proven to be popular and a very useful feature to have. The company has been excellent to deal with from initial enquiry to going ahead with the subscription making it all simple and hassle free. Customer support and service has been second to none with fast responses and feedback taken on board. Thanks!

Pros

Simplicity of the whole system, very easy to manage and customize. Great UI and UX. Great functionality. Everything we essentially needed and more. Fantastic support. Extremely well priced for all that is included.

Cons

There isn’t anything I dislike about this software but do have a have a few suggestions that I will provide via their feedback platform. Some feedback I have already given is already being developed. These do not detract from the fact that the system is already fully capable but all things have room for improvement!

Alternatives considered

[Honeywell Forge Visitor Management](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/)

Reason for choosing Sign In App

The simplicity and ease of use. Also, access to the fire list via the companion app

Review Source

Response from Sign In App

March 12, 2020

Thanks so much for the feedback, the team really appreciate it.

HS

Hiro S.  
Finance and Administration  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Behind an amzing product is an amzing team"

November 2, 2020

5.0

After speaking with multiple vendors, I went with Sign In App due to their superior customer support and competitive price. I also love how they listen to customer feedback to give the customer's what they want.

Pros

Sign In App has been fantastic with its customer support. My point of contact, \[SENSITIVE CONTENT HIDDEN\], has been extremely helpful and transparent about the whole process and has made our lives so much easier. Unlike other organizations that beat around the bush when asked a specific question, \[SENSITIVE CONTENT HIDDEN\] was able to respond to me with the exact answer and in a matter of hours too (even responded on weekends). Other than that, I believe they offer the lowest price amongst its competitors, but offers just as much, if not more capabilities. The app itself is super user friendly and the companion app (which you can download on your phone) has made the staff extremely happy as well!

Cons

Unfortunately, the language toggle only works for the main interface of the app. Currently, there is no way to have the translated messages and what not in the language you desire (e.g. clicking French in language toggle will not change anything except for the interface and therefore not as useful if you have English messages that need to be translated into French) but Sign In App has told that they are working on it and a feature should be available in 2021.

Alternatives considered

[Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[Sign In Solutions](https://www.capterra.com/p/150664/sign-in-solutions/)[The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)

Reason for choosing Sign In App

Customer service, data server (we were looking for a server outside of the US), and price.

Review Source

Response from Sign In App

November 3, 2020

Thanks so much for taking the time to leave us with a review, the team really appreciate at!

VR

Verified Reviewer  
Business Analyst  
Civic & Social Organization  
Used the software for: 6-12 months

### "Sign In App supports our reception team and keeps our hosts informed."

January 2, 2019

5.0

Our visitors know how to use the solution with no explanation, colleagues are immediately notified of visitors' arrival and forthcoming Office 365 integration reduces manual effort required by out IT colleagues. A great, clean app with a smart and easily administered portal site.

Pros

Accessible; easily understood by guests, colleagues and IT. Presented via iPad in adjustable height casing. Affordable and self-contained, needing minimal maintenance. New features are regularly released and clearly, concisely explained. Support is efficient and thorough.

Cons

Occasional drops in Wi-Fi affected the reliability of the solution - stickers not being printed and hosts not being notified of guests' arrival. This was subsequently addressed via an automated email alert sent to when a device has lost connectivity for 15 minutes.

Review Source

Response from Sign In App

January 4, 2019

Thanks for the feedback, we really value it! Should you continue to have connectivity issues please contact us, the team will be able to give you some tips for your WiFi settings which should stop this happening.

AP

Alan P.  
Assistant Director of Operations  
Education Management  
Used the software for: 1-2 years

### "Great Visitor Management System"

June 3, 2020

5.0

Overall very happy with this system, it works really well, impresses the visitors and is great value for money.

Pros

This software was easy to install and is about as user friendly to use as it could be. It has some really great features that have proven to be very useful, such as organising the arrival of large groups for events and have saved a great deal of staff time. The security and health and safety features have also been great and our visitors have been very impressed to see such a state-of-the-art system in place.

Cons

The system has a limit on how many different groups can be created and this has been tricky to manage at times, more would be better. I would also like to see automatic signing in/out using a geofence to be introduced, although I understand this is coming in a future update.

Review Source

Response from Sign In App

June 5, 2020

Thanks so much for the review, we really appreciate you taking the time to provide the feedback. We increased the limit of the groups to 20, if you are not using that many you may want to revisit to see if you could add the additional ones you wanted. Please reach out to the team if you want any help with this.

KH

Karina H.  
Teaching Consultant  
Education Management  
Used the software for: 6-12 months

### "Simple to use and powerful"

September 12, 2023

5.0

Excellent. Simplifies entry/exit massively. Plus, looks slick.

Pros

As a user, it's so simple to sign in by just waving my QR code over the device as I walk into the building. When I have visitors, I can pre-set their sign in info so that all they have to do is confirm their name and the rest is already filled out for them. Plus, I get an e-mail as soon as they sign in, before the main office has even thought about phoning me to tell me they've arrived!

Cons

Sometimes the bluetooth connection to the printer fails and it has to be removed/added to kick it back into gear. This can slow down visitor arrivals who need badges printing.

Review Source

Response from Sign In App

December 19, 2023

Thanks so much for the feedback the team really appreciates it.

SA

Sarah A.  
Compliance HR and Information Manager  
Education Management  
Used the software for: 6-12 months

### "A successful IT decision!"

September 12, 2019

5.0

We needed a security solution for visitors to school so that we could monitor visitors in different categories. We also needed a sign in system for staff so that we had a live and accurate evacuation list when required.

Pros

The customer support is second to none, totally responsive and user friendly. The product is extremely good value when compared with others in the market. The installation was as easy as it could possibly have been.

Cons

I would have liked it to integrate with our MIS, but it is not a big concern.

Reason for choosing Sign In App

It was by far the best value, the easiest to use, and the easiest to install. In the first instance, the highly responsive support encouraged us to look closely at the product, especially since we have regretted one or two IT decisions over the last 12-24 months, and did not want to be in that position again. I am pleased to confirm that sign In App was a very good decision.

Review Source

Response from Sign In App

September 18, 2019

Thanks so much for the review and feedback we really appreciate it. I know our team have contacted you about the MIS integration already but if you need anything else please do not hesitate to contact us.

SL

Sara L.  
HR Advisor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use signing in software for an SME"

May 31, 2023

5.0

At my organisation we use it for staff to sign in and out of the building and be able to draw up an evacuation list

Pros

It's easy to sign in and out of our office building, and it's great that through the app, you can do this from your phone. I also like that you can pull up an evacuation list during an evacuation drill.

Cons

It's not always intuitive where to find information about functionality beyond signing in and out of the building

Review Source

Response from Sign In App

June 6, 2023

Thanks so much for the feedback, the team really appreciates you taking the time to complete it.

CH

Caroline H.  
Data Protection Offcier  
Education Management  
Used the software for: 2+ years

### "Sign In App & GDPR"

July 16, 2020

5.0

My overall experience with Sign In App has been very good. As a Data Protection Officer, I need outsourced contracts, especially cloud-based apps, to be transparent about how, why and where they process personal data. Sign In App had a clear understanding and clarity around their obligations as Data Processor and the detail I needed was easily found from their website and Terms.

Pros

I like the intuitive approach for users, easy to use, easy to set up and easy to manage. I particularly like the Sign In App Tap product which links access cards and key fobs with the sign in system. It is competitively priced compared to other products on the market.

Cons

I haven't found anything about this product to date, that I don't like.

Review Source

Response from Sign In App

July 24, 2020

Thanks so much for your review and feedback, we really appreciate it.

CW

Chris W.  
Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "A Great & Essential tool"

July 27, 2021

5.0

really great from sales through to aftercare. team are always on hand for support and respond quickly to any potential issues with clear answers.

Pros

Remote management and multi functional user interface ability to change settings easily and adapt usage per site easy to use centralised dashboard tool reporting tool companion app

Cons

timesheet process could be preconfigured to aid in shift usage.

Reason for choosing Sign In App

Cost & user experience.

Review Source

Response from Sign In App

August 3, 2021

Thanks so much for taking the time to leave us with a review, the team really appreciates it.

JH

Jemma H.  
Strategic Asset Manager  
Government Administration  
Used the software for: 6-12 months

### "Simple value for money"

October 17, 2019

5.0

Excellent. We previously used a paper based handwritten system - these passes look much smarter, the pre booking element has reduced sign in queues for larger meetings, there is less clutter on the reception desk as we just have the two device stands now and customer support is swift and friendly.

Pros

The customisable visitor passes are smart, the system is simple and intuitive to use.

Cons

Some issues with visitors picking a familiar name to sign in with after pressing the first letter of a name and seeing who pops up. This is better than typing out the whole name each time though, as we get a lot of repeat visitors.

Reason for choosing Sign In App

Best value for money, customer service, slick system and good price. Our IT guys liked it too!

Review Source

Response from Sign In App

October 29, 2019

Thanks so much for the feedback, the team really appreciates it.

MD

Michiel D.  
System Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "SignInApp: Reviewed"

December 19, 2018

5.0

Pros

Ease of use, ease of setup and overall look of the application. Customers sign in without an issue, building responsibles have fire lists on their mobile device and the app gets regular updates on a very common basis. We reported several issues and within the next small release the development team updated the app with a bunch of new additions that solved our issues. Their customer support is live chat and always gets back to us within minutes. Excellent product for an excellent competitive price.

Cons

We noticed the iPads were having issues showing the loginapp screen, so the app dev team immediately pushed an update that allowed night mode (where our ipads "sleep"). Another downside was we had to reupload our employee database (manual action), however their app dev team is now integrating Office365. So overall, there's really no more cons left. Great team, great software.

Review Source

VR

Verified Reviewer  
Student  
Higher Education  
Used the software for: Less than 6 months

### "Review for Sign In App"

May 19, 2022

5.0

User friendly

Pros

The user interface is good and favourable for everyone

Cons

There is nothing I dislike about this software.bitbis generally the best

Review Source

Response from Sign In App

June 7, 2022

Thanks so much for providing us with a review, the team really appreciates the feedback.

AE

Anton E.  
health and safety manager  
Food & Beverages  
Used the software for: 6-12 months

### "Brilliant service and great product"

July 5, 2022

5.0

Very good. As self employed , I would suggest this for any business.

Pros

Helps me to know who is on site. It also allows me to place documents that require reading. Annamarie was so helpful and patient and knew the product excellently.

Cons

You need time to become familiar with the software. I do not always have the time

Review Source

Response from Sign In App

July 26, 2022

Thanks for the great review!

KM

Keith M.  
MD  
Machinery  
Used the software for: 6-12 months

### "Six Months in!"

November 27, 2019

5.0

Following a little opposition at first, everybody is tuned in now and guests love the ease of use.

Pros

Ease of use and set up. It took a while to realise how best to set up our Wi-Fi and following a few failed attempts, hey presto it works, 99% of the time, it still drops out occasionally.

Cons

You need a reliable Wi-Fi system otherwise the I-Pads drop out, a little help from an Amazon product to boost our Wi-Fi sorted things.

Reason for choosing Sign In App

Recommended by our accountant \[SENSITIVE CONTENT HIDDEN\]

Review Source

Response from Sign In App

December 2, 2019

Thanks for the review, the team really appreciate it. Hopefully the Wi-Fi continues to behave itself but always let us know if we can do anything to assist.

NB

Nicoletta B.  
Member Account Manager  
Wireless  
Used the software for: Less than 6 months

### "Feedback"

September 25, 2020

5.0

Fantastic!!

Pros

I just want to say how wonderful every person on the team is. Either on live chat, or when I've called to speak to someone, everyone knows the answer to every question, is really patient and explains things thoroughly and even the screenshots sent over live chat really help! I honestly can't fault you guys, the help we've received throughout setting the system up is absolutely fantastic, and so responsive which is so important!!

Cons

As a workspace provider, something that would really help us is if there was a way to track our co-workers hours that they use in the month. If I'm just being daft and there is already a way to see this then please let me know!

Reason for choosing Sign In App

Sign In App seems to cover everything we were wanting in a sign in system

Review Source

Response from Sign In App

October 13, 2020

Thanks so much for taking the time to send us in a review. We do have a way to track how many hours people are onsite so please reachout to the team and we can walk you through this.

AF

Alec F.  
Head of Business Operations  
Food & Beverages  
Used the software for: Less than 6 months

### "Sign In App at Meantime Brewing Company"

August 14, 2019

5.0

See pros above !

Pros

From start to finish the process has been simple. I requested a run through of the features and benefits which outlined all parts of the project and how the system could operate in my particular environment. From here the sales process was easy and the kit arrived swiftly. Setting up was simple, I had the first ipad operating in 20 mins. For any outstanding queries I used the online portal and my questions were answered immediately. I have since installed three more ipads. Staff find the Sign In easily with the QR code system and visitors have been impressed with the functionality. It is a critical process for our business to understand who is on site in case of emergency and all our Fire Marshals now have access to the online register which is a brillant function.

Cons

The upgrade to enable visitors to sign in and out during the day will be beneficial

Review Source