Who Uses This Software?

Small to medium sized businesses (15 to 2,500 employees) who are looking for a cloud based, user-friendly solution for their HR, payroll, benefits, and talent management needs.


Average Ratings

215 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Namely
  • www.namely.com
  • Founded 2012
  • United States

About Namely

More than just Time & Attendance, Namely is the first all-in-one HR platform that employees love to use. Namely is powerful, easy-to-use technology that allows small to mid-sized companies (15 to 3,000 employees) to handle all of their HR, Payroll, Benefits, and Time & Attendance in one place. Coupled with dedicated support, every Namely client gets the software and service they need to deliver great HR and a strong, engaged company culture. Learn more and schedule your free demo at Namely.com.


Namely Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking

Namely Reviews Recently Reviewed!


Capterra-loader

Best HRIS ever!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is amazing! It has increased employee engagement and is really easy to use. The feed on the dashboard is great for people to remember birthdays or work anniversaries and we use it to share pictures from events as well. Also, employees can change their own address and banking information without getting HR involved!

Cons: I really can't think of anything, it is easy to use, the reporting is spot on and it is actually fun to see what people are talking about on the feed.

Overall: A kick-ass HRIS system that increased employee engagement and is easy to use.

Capterra-loader

Namely is the best software I've used to house and maintain my employee's and company's records.

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Compared to other HRIS systems, the interface is a lot more friendly. I love the newsfeed feature and the minimalist design makes it easy to find information when navigating through the platform.

Cons: The Namely team was disorganized and unstable. It took way too long to implement and when we reached out for support, it would take days to get a response.

Great HR Software

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product is great because i'm able to keep track of all employees time off requests, performance reviews, and you can check your benefits as well!

Cons: The platform runs a little bit slow and when that happens it becomes an inconvenience to be able to view the items needed.

sometimes am unable to log in, it hangs and the crushes.

Jun 13, 2018
4/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I get fast access to my company's directory hence i make phone calls and text anytime, it also is a great way to keep track of my time off requests.

Cons: I can not log in properly, it hangs then crashes, some buttons doesn't function properly. nothing works well after sighing in loading payroll takes ages

Overall: very intuitive. I Wish that it could utilize timesheets and include an expense reporting feature in the app as well, but a good product overall.

I don't find much value in this product

Jun 12, 2018
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that Namely provides value relative to its feature set. It gets the job done. Nothing more and nothing less.

Cons: I just don't find much use for this product in my day-to-day use. Hopefully more features will be introduced soon.

I love namely because it is literally an all-in-one platform where you can enter everything.

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love Namely because it really makes life easier, for me, my boss and indeed other employees too. The best part was that switching to namely was rather easy to do. It has saved me a lot of time in everyday business. Also, they have a great customer support team.

Cons: I would like more demo videos inside the product but mostly it is easy to navigate. I have not experienced any difficulties with the software personally.

Namely is an extremely useful HR tool for our company that has tremendously increased our onboarding

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The integration with many programs that we use is spectacular. We are able to integrate google docs and many other programs such as Right Signature for our onboarding process. We are able to keep up with all New Hire documents and have everything in one platform. You are able to see all work anniversaries, birthdays, important events and many other items. We are able to house all of our company information and introductions for New Hires in this program.

Cons: The software takes a little bit of time to learn how to navigate all of the different options and screens. You will become familiar once you use the program for a little while but it can become confusing for the first few times you use it.

Namely - Good, could be better

Jun 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It's easy to see who has time off, most of the navigation is pretty easy - doesn't take too long to find what you're looking for.

Cons: I don't like that you can't specify hours for time off, or do half days. Benefits could be better laid out - as well as paystubs.

Capterra-loader

It is a software of human resources with a high cost but easy to use and adaptable

Jun 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is highly configurable, It has a nice and aesthetically correct user interface, has the central and important functions for the administration of human resources

Cons: Very expensive solution even without including features based on payments and benefits, a particular and complete module of the application The resources of time and technology for the implementation is also expensive from 6 to 8 weeks approximately

Good software with a unique user friendly interface

Jun 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Solid software for the small to medium sized company. Has not been built for the small startup environment.

Cons: Would like to see a light version for the smaller business and slightly better customer support at times.

It brings our team together

Jun 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Namely reminds me of a family reunion that most of us don't have the luxury to have. It builds the team from within and allows us to have a platform where all of us have the freedom to participate in.

Cons: I've been using it for about two months and I haven't caught anything that bothers me yet. I'll review once/if I do.

Great concept, but not able to deliver

Jun 02, 2018
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: Namely needs to stop building new features, fix the ones they have, and build better internal processes. The dysfunction they are experiencing internally is extremely apparent to clients.

Pros: In comparison to other all-in-one HRIS systems, the interface is a lot more friendly. It marries the concept of social media newsfeeds with HR, allowing employees to comment on each other's birthdays and anniversaries. This gives HR an opportunity to engage employees with a fresh approach to benefits, payroll, and compliance.

Cons: I'm unsure of the experience of other customers, but the concept of Namely never took hold for our organization. Beginning at implementation, the Namely team was disorganized and unstable. Implementation was scheduled to wrap up October 1 and wasn't completed until January. During that time, Namely's implementation team experienced turnover 3 times, each time having to reset our implementation schedule. Information was missed, uploaded incorrectly, recreated, etc... They missed the ACA filing deadline and we had to work with an outside vendor with additional costs. They filed our taxes incorrectly and this still has not been resolved. On the benefits side, the agent assigned to our team miscalculated the rates from the plan we chose. According to the rates on the spreadsheet, we chose this particular carrier because it seemed these were the best rates and value. We had our open enrollment meetings and an employee pointed out that the numbers were incorrect, that she would be paying up some amount more per month. We had the agent resend us the sheet, we broke down the formulas, and identified the incorrect formula. Thankfully, our agent forgot to submit our enrollment form and we missed the deadline with the carrier. The integration with Adobe Sign has never been successful, so we have not had a single successful Onboarding through Namely. Instead of fixing glitches in the systems, they have built around them which makes it less intuitive (ex. build a new hire's profile including payroll info, send the onboarding packet, then after the new hire starts, go back into the profile to add the payroll group. When I asked why we weren't able to add the payroll group while we are adding payroll info at the start, they explained the glitch.) Compared to other systems, reports have a long way to go. Most come back blank after being ran. We have experienced more turnover in Namely's account managers. With all of the errors and issues we have needed to remedy, we simply did not have time to encourage use of the system. The time off app crashes, so we have lost engagement in the system. Rather than risk any further damage to the organization, we have implemented BambooHR (which is wonderful) and now let Namely sit silently in the background. It has been costly and frustrating, for the admin as well as the employees.

Good tool for the control of human resources in your company.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This system is easy to use for managing employees. In my opinion it has a clean interface, organized and constantly updated with new functions. In addition to having the ability to automate and delegate tasks. Multidisciplinary software for the management of human resources.

Cons: The least I like about Namely is that it still has many limitations. It still has many features that are not available yet. And you can not divide the task of processing the payroll, since it can not be edited at the same time. Payroll and human resources systems do not talk to each other even though both are viz. Although it presents many good tasks, it is sometimes a bit disappointing, not having what is completely expected.

Overall: It is a good option for use in human resources in the company but it lacks some features to allow the user a complete satisfaction.

Seriously amazing software!

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Such a great way to access all of your HR stuff! As an employee, I never felt flustered or like I needed to ask a million questions.

Cons: Please sell to more businesses so i never have to use a crappy alternative again! Just focus on keeping it as simple and intuitive as possible.

Namely is a stellar, customizable HRIS that is great for small companies.

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service, awesome "Backstage Pass" features educating about all areas of HR, and an always-improving platform are some of Namely's strengths. When I reach out to my customer success representative, I usually get a response within a few hours. She's even helped with things that are out of her realm. Namely is always asking for feedback on how to improve the product, and in my short time working with this system, I've seen several of those requested features implemented. Namely also has some of the best training resources available.

Cons: It's still fairly new, so some features are still being worked on. There are so many reports available that it's a bit difficult to know what each report contains and which would serve your purpose best.

Good HR platform

May 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As an employee point of view, you can see the company structure, interact with coworkers, request vacations, do performance reviews, but also you can check your benefits and another HR documentation.

Cons: Frequently the platform loads a little bit slow when scrolling down the page and it becomes a pain when you need to find an old event.

Capterra-loader

Namely is like a social media platform for HR which really modernizes how it feels.

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and clear workflows on where to find information is the best part of the list platform. There are no hoops to jump through!

Cons: Nothing about this software has been negative to me. I think it is very good at its function! Overall, the only thing that might b negative about it is that I can't use GIF's.

For all your personnel needs

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how simple it is to set up new files. When new employees come in, they are sat down and in a few minutes the profile is created.

Cons: I haven't found any issues thus far. I am a newer user, but everything seems clear and easy to use.

Capterra-loader

Great options for payroll management

May 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy to use payroll management. It lays out my liabilities in a very easy to manage downloadable package.

Cons: I wish there were a few more options for HR management as far as forms and filing. But, it is still powerful for most businesses.

Overall: Payroll management

Capterra-loader

Organized HR Software

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use for employee management. The interface is clean, organized, and constantly being updated with new features. It has the ability to automate and delegate tasks. All in one software for HR management.

Cons: It's missing a few features from older HRIS systems. Scheduling feature can be time-consuming. Loading pages can be sometimes slow.

Our company uses Namely HRIS and Payroll. So far I am underwhelmed with Namely Payroll.

May 17, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: What I like most is that Namely allows users to access their payroll and HR information easily. Users can update their own bank accounts if they have direct deposit.

Cons: What I like least about Namely is there are a lot of limitations. Every time we ask about some features, the answer is usually that it's not available. There can't be more than one person processing payroll at the same time. The payroll and HR systems are not talking to each other even though they're both Namely. It's very disappointing.

Overall: Performance review, employee management on the HR side, and payroll functions on the payroll side.

I used Namely at my previous company for HR.

May 17, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I really liked how customizable Namely was, and it was very user-friendly. When a colleague outside of the HR department would jump on, they could pick up right where I left off.

Cons: Manually typing everything took up so much time and left room for more errors. Unfortunately the other programs I used worked better for that reason!

Good simple HR tool.

May 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very simple to use. It is very much a step by step process of how to create a flow in the system. Minimal customizing is available so that makes the program itself really simple to use and create on.

Cons: It can be viewed as too simple. There is very minimal conditional logic that can be used. You're going to want to carefully create and assign Roles to make the system work as desired.

Overall: A more simple program than what we were using. Keeps all our HR info private and isn't hard to use.

A way to redefine the applications that manage Human Resources

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: At the moment of generating the nomima, it makes it fast and simple
With this app I can have all the information and my documents in one place
As far as customer service is concerned, I think it's fabulous and unbeatable how simple and fast your operation is.

Cons: At the beginning it is difficult to understand its use, but after a few hours everything becomes easy and fast to do the processes that this application handles.

Easy to use, organized and social.

May 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a unique take on HR software and a big difference from previously used solutions I have seen. Really a unique take on a division of software that has always seemed stagnant. Easy to use and seems to have a ton of user-friendly features.

Cons: Some of the UX and navigation could use tweaks but other than that, no complaints! Has been easy to pick up and get going quickly on for end-users.

100% User Friendly

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy dashboard, great reporting function, very functional performance piece. Easy view capabilities!

Cons: Set up is pretty manual, which can be said for 9/10 tools. If you don't have a structure for your organization, this is a lot more difficult as they don't have standard templates

Capterra-loader

Very easy to use and it covers all of your HR needs!

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: All the different functions of Namely. You can do almost everything on here from payroll, org chart, post on a news feed and more. It's also easy to search people here.

Cons: I really can't think of any but it'd be nice if more companies used Namely. Would also be cool if you could track progress on your goals on Namely.

Nice software for keeping company connected

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really easy and intuitive to use, it has great features, and I use it all the time. It's much, much less cumbersome than most of the cloud-based software of a similar nature that I've used at other companies. I really have hardly any complaints about Namely; I just wish the other software I used at work was this nice.

Cons: I don't like that I have to go to organization.namely.com instead of going to Namely and just logging in. I'm not sure why this bothers me but I find it frustrating that I often forget and go to namely.com, and then land on a page that's trying to sell the platform to HR professionals.

Some elements feel like a blatant ripoff of Facebook, but hey, it makes it easy to use.

Overall: It makes it very easy to find my paystubs and benefit information. It also has a nice newsfeed where people can post company updates. Also, if I can't remember someone's name, I can go find their picture on Namely and it has information like their name, the department they work in, and how long they've been with the company.

Used this for ALL my HR tasks and data

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I liked the most about this is that I could see all my time off, expense reports, travel details, and financials in one place.

Cons: To be completely honest, there isn't much negative to say. Sometimes it took a bit long to load and maybe they could consolidate some tabs more

Overall: Seeing all my HR data in one place

Capterra-loader

good experience for development

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, customizable and excellent platform to design is one of the things we like most, good tools for group performance

Cons: We found some problems when we developed the payroll, we felt that some things are missing to update, we hope that they can improve it

Overall: we have had progress in the development of our payroll, but we hope that you will not have more limitations, we will continue to use it because we trust you will improve it

Awesome HR software

May 12, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Namely has incorporated all aspects of HR functions and one can even put a payroll, among other uses of the software

Cons: None. The software is completely web based, with constant improvement, and does not have a heavy toll on memory

Great user friendly HR software

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Straightforward and well organised, employees find everything they need HR wise with ease. Basic and intuitive.

Cons: As an admin you can get a bit lost so you want to be careful with this as it can confuse your employees.

Capterra-loader

Namely is so to use

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I found Namely so so easy to to use and even to navigate through. Generate individual reports can also be done without much sweat

Cons: I feel then manual entry process process is a bit time consuming. probably you can work on some improvement

Overall: Namely is so easy tool to use

Capterra-loader

Nice to have everything in one

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that Namely is so versatile and you can do so much in one program. Ability to have everything in one spot is very helpful.

Cons: Sometimes having everything all together can be confusing for employees when there are different folders. It can be hard to find things sometimes.

Easy to use and up to date!

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is made for 2018. It has a Facebook like feel, so it¿s incredibly user friendly and familiar. The functionality is great and can be used at an enterprise level.

Cons: It¿s quite expensive for a smaller business, but I don¿t know if a small business needs all of the features and functionality that their software provides.

Organized, useful and exclusive

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: It's very confortable for our employees and human resources manager. It help us to get human talent very professional and supply with the payments

Cons: It's very expensive and sometimes We want to expand the plan but We can't pay for that. It's very expensive

Overall: Organize every about the employees and their payments

I couldn't name a better all in one solution!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I helped a friend of mine get his business off the ground and when it came to tackling payroll, Namely stuck out. We gave it a go and haven't looked back. They've got him covered, from benefits administration to performance management - it's all under one hood.

Cons: We love it. The best part about Namely is, you don't have to be an expert to use it. That goes for payroll, HR functions and even employee usage. The user experience is unrivaled.

I used Namely to organize my employees to help me keep track of salary, reviews, benefits, etc. I n

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It makes it very easy to enter data and to keep track of everyone. I did not upload staff pictures. It is VERY helpful to have a graphing feature that allows me to visualize data over time.

Cons: It took longer to enter the information than I thought. I went back to normal pen and paper because of this. Although this is a great product and a great idea, because I am a slow typer it just took too long to enter data. I also found field customization more difficult than it should be. Mayber I should have had my office manager deal with it!

Overall: Even though I decided not to use the software long term, for those who are quick typers or those who have dedicated people to handle their HR it would be an idea solution for staff management.

Does not compare to other HR platforms

May 07, 2018
1/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: Allowed our HR organization to manage all of our employees and their benefits in one place without multiple systems

Cons: Unfriendly interface and very little human resource knowledge from the customer service support organization

Namely is a joy to interface with. They really nailed a superb customer experience.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Namely pulls in all the information I want into a sleek and streamlined dashboard. I can access everything I want easily and quickly. They go above and beyond what I'd expect from an HRIS platform

Cons: I love using this product, there really isn't many bad things I can say. Sometimes it might lag a little but that could be explained by poor connection at times.

Capterra-loader

In Terms of HR Softwares - Fast and Easy!

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how well everything is organized. You can find everything you need pretty easily as an employee.

Cons: Sometimes with all the data you can fill it with, it does get confusing. It's important to organize things properly for employees.

Overall: Able to easily access documents such as pay stubs, company policies, tax forms, submit vacation time, and more all from one hub.

Overrated HRIS system

May 04, 2018
2/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Not much, it is overblown platform. Pretty basic overall, it is intuitive and easy to navigate. Nothing too special, it is nice that they take our icon and logo and embed it in the platform to customize it.

Cons: Nothing really out of the ordinary, it looks like a LinkedIn page with no activity. Very similar to ADP but not as advanced.

Capterra-loader

User at a startup who had it as their PEO.

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I liked how easy it was to log time off, how to find my benefits, and I liked how easy it was for me to find our paystubs. Everything in one place is great.

Cons: Hearing how hard it was for our administrative team to accomplish their goals through the software. This is part of why we switched away from it. It was just too difficult to administer

I used this as an employee

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I loved the birthday reminders. It was helpful for training modules and helping with onboarding of new staff.

Cons: It is not a "do it all software" so I found that I was using a whole bunch o different tools to stay organized.

Capterra-loader

Great and simple HR platform

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use this as our primary HR service. Does a good job having performance reviews, objectives, paychecks and integrating other services with their platform

Cons: It would be nice if they can connect with more apps other than a handful of services like Greenhouse.
Sometimes its hard to find what you are looking for. (ie. exporting employee info, etc)

Overall: Was able to manage our HR department with limited employee resources.

Very clean and organized.

May 03, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I'm a big fan of the user interface and ease of processing my documents. Overall a good value for the money.

Cons: There seems to be a lack of ways to change payment, account profile and other personal items. Customer service is good.

Perfect tool for our smaller business

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Namely has been a big help with our small company, particularly in streamlining processes. The customer support is also really helpful.

Cons: I don't have any major complaints. The system works and does what our company needs it to do. I would recommend this product.

Great value for the money

Apr 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for both employees and managers. Great system. I like the streamlined functions from HR into payroll and the onboarding feature is the best!

Cons: Have to get used to the quirks but all systems have them. I still wish vacation moved over from HR to payroll.

Great product

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This product definitely has something that we can use has a very easy lot layout and it is fun to use and learn I did like to the modern design.

Cons: It was missing a timesheet compatibility feature we needed and we didn't want to have to use two platforms for it.

Namely

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Used it on a trial basis and it was great. The interface is super user friendly. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Cons: The only con is we wanted to keep our payroll in house and they did not provide that option at that time.

Account management is pretty good, and the platform is easy to navigate

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: This software allows our team to manage in an efficient manner and our company to grow at an efficient rate.

Cons: The cost is higher than other software we have used in the past and account management doesn't reflect value.

Capterra-loader

As an HRIS Namely is as good as it gets. Works out of the box but it does adapt to your workflows

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an HRIS Namely is as good as it gets. After using many other platforms in the past, I can say that Namely provides an easy to use platform that works out of the box but offers a great deal of customization to fit your workflows. They are constantly releasing new features and improvements that are visible and useful with a support staff that is always ready to help.

Having HRIS, Payroll and Benefits in one place and dedicated client rep and dedicated benefits rep is definetely hard to beat.

Cons: Integration between payroll and HRIS is a work in progress that still needs work. I am confident they will continue to improve it moving forward.

Namely provides true partnership and our one true source of data

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Namely provides the functionality we need and partners with you on solutions versus just telling "we can't do that." Their open API capability has allowed us to integrate our other system solutions; and, the user experience on the admin and employee side is excellent.

Cons: All platforms have their quirks. We don't have any complaints about Namely. They work with you to provide you solutions you need. They also listen to their clients' feedback and incorporate it into their product updates.

An HRIS that Everyone likes to Use

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall, it's a great HRIS, and a great company. Namely is constantly updating the system and releasing new features. The support team is top notch and is always happy to help in anyway they can. Namely may be missing some features or some may need to be updated, but the interfaces and the support plus the fact that they are dedicated to releasing features that are requested really make it a top HRIS system.

Pros: Easy to use for Employees, Managers, and Admins. The interfaces are elegant, clean, and very intuitive. The ability to automate tasks or delegate tasks that used to be a burden has freed up time for Managers and HR admins. Having everything all in one creates an easy experience for our employees. The ability to use the Open API allowed us to automate our employee data flow out to different parts of the company and keep our systems all in sync.

Cons: Missing some features you might get from an older HRIS, Payroll, or Benefit system. While the time feature allows a lot of customization, it can be burdensome to use and navigate.

Ideal HR Tool for Small Start-up Businesses

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Namely has been a huge help with our startup, particularly in streamlining all processes in one place. Having a dedicated Accounts Manager and Benefits Manager provides resources that assist across the spectrum. Accessibility and support are a outstanding.

Cons: As with anything, there are hiccups, such as importation of employee payroll from another product to Namely, but the good news is that the folks at Namely always work hard to get through those challenges, take the issues under advisement, and work toward solutions.

Pretty much everyone in my company avoids using this at all costs

Apr 10, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: It's crazy how an app that's so simple can become so cumbersome! All the fun features like giving awards/compliments become moot because people avoid using it, it doesn't make reviews helpful at all, most people see 360 reviews as a chore and this app doesn't make it any better.

Cons: I think some tome of reward system, fun reminders, and other ways to boost engagement could benefit this application. Performance reviews are hardly fun, so you need to curb behavior by making it less painful, not just add on to the same pains of having to fill essays upon essays saying barely anything useful about your coworkers.

My #1 Software in HR

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Implementing Namely is the best HR decision our small company has made. We have a small administrative team and I am new to HR. Namely has provided us with a huge opportunity to start out with great employee compliance, structure, and utilization of forward thinking technology.

Pros: It's inclusivity of employee information; it's features save time and help with company compliance. It helps new employees have a platform when working remotely, and helps HR keep up with remote employees. Namely is always adding new features based on client feedback and everyone at Namely is a pleasure to work with.

Cons: The timesheets aren't my favorite, but they get the job done and do offer a few different options. Namely is working on improvements to the things I dislike about them.

Great layout, easy to use, and fun to work in.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This was a very very very easy software to learn, it was a modern design which is always appealing.

Cons: It did not have the capability to enter timesheets, which is why we had to use another tool for that.

Best all-in-one system for small/mid-size companies

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: They took on our benefits brokerage services in the middle of a renewal season when we were struggling with an unreliable broker we've had for years. They came in and negotiated down rates for us, set up new plans, working with our insurance carriers and got us everything ready in time for open enrollment. Unbelievable effort - Namely hires outstanding talent and their benefits team works wonders!

Pros: Aside from having every tool an HR/Payroll dept needs integrated and working together, the best part about Namely is their customer service. Each client has an individual client partner instead of an 800 number and a case ID. That's made all the difference - instead of going thru prompts and re-describing the problem to a different CSR each time you call in, your partner knows you and your company and always responds quickly. Outstanding customer focus!

Cons: Nothing, they're exactly what we were looking for and more. If I were looking for a new system, I would implement Namely again.

Great HR Software for Small to Mid-Size Businesses

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use platform that is intuitive out of the "box", yet customization to the needs of the business and HR Team. The news feed is a great way to add transparency to your communication efforts throughout the business and is easily recognizable from a social media perspective. The data is captured and maintained effectively and it is one of the easiest payroll experiences I have had.

Cons: They are still working on integrating the HR and Payroll side of the product. They are a doing a great job getting there, but it is something to be aware of.

All-in-one, easy to use HRIS

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The clean and easy-to-use interface helps me in onboarding, payroll, etc. and reduces the need to always work through software with employees (plus, there are training resources for basic tasks). The payroll module is straight-forward and easy to use - I spend minimal time running payroll, and if there is an issue, Namely is quick to respond. The customer service I've received has been top notch - we have one point of contact for HR/payroll and they help get answers when needed. We also use their benefits which helps simplify things as well (and great customer service there too!).

Cons: No major complaints - sometimes there are very (very) specific features we're interested in - there's often work-arounds or it is on the list of potential adds. The performance management module is very customizable and is included - but still could use a little work to be on par with stand-alone performance management products (but is still an excellent product!).

About what you expect

Apr 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The pros about Namely is the ability to easily request time off and track your PTO. It also provides a centralized location to view your benefits, paystubs, employee news, etc. Slick interface and easy to use.

Cons: Namely does everything well except track employee time. We couldn't use it to track out hourly workers time in and out which would have been a benefit and is like the one thing it's lacking. Maybe it's there but we never found it.

Completely Incapable

Mar 22, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: For instance they took over sending a file for our 401K transfer amount to Voya. The total was suppose to be around 2000 but they instead transferred 17000 into employees 401K accounts. It was a mess to fix and they didn't even seem remorseful. That is just one of MANY issues.

Pros: Honestly Nothing. The look of it I guess is nice but that's about it. They have you take hours of training when you start and its not helpful at all.

Cons: Everything they've tried to "take over" they've screwed up. Not worth the money in my eyes. I don't trust anything they've done and their customer service is not very good either. For instance my 'rep' got married and went out of town for 3 weeks and didn't even tell me or put me in touch with someone to help with any issues. I've worked with a lot of HRIS systems (I am an HR consultant) and Namely just doesn't make sense. Its extremely confusing.

Capterra-loader

New to namely but love it so far!

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very clean UI and solid depth of features. It also has an open API framework which is always a plus!

Cons: We have a complicated set of HR processes which has understandably lead to a longer than expected implementation window. Again this was expected on our but not on theirs.

Overall: Beautiful UI with a well-organized data structure! Also a slick mobile app

Good product, horrendous implementation

Mar 17, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: *Great way to integrate an HRIS system and payroll on one platform. *Simple and easy interface for users. Very similar to Facebook in design and functionality. *Lots of great workflows to utilize to eliminate pen and paper documents. *Namely did fully refund us our money after our implementation was handled very poorly.

Cons: Phew, my boss and I had problems with our Namely implementation from the beginning. It seems that the company was undergoing a lot of turnover and restructuring during our implementation, and we felt it. There would be weeks when we would hear no communication from our lead implementation specialist. My boss thought he had quit or had been let go and had to write a strongly worded email before we got a response back. Our Namely benefits specialist then made an error with an algorithm she was using to calculate benefits costs during our open enrollment in November. If hadn't caught the error, our company would have lost thousands of dollars. We have had numerous issues with payroll since open enrollment and have cycled through several specialists since. Last week, my boss and I decided we have had enough and are moving to another HRIS system.

Capterra-loader

Looking for more features.

Mar 15, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It's lacking some content to be a one stop shop for all features. Not easy to queue up 1:1's, easier to hold birthday dates.

Cons: There's no 9 grid box for peer reviews. Don't feel like you can personalize for your 360 reviews out of the box.

Capterra-loader

Namely brings together HRIS, payroll, and benefits into a pleasantly designed, easy to use package!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that benefit elections are synced to payroll. Before Namely, this was a huge manual effort to maintain and audit. Namely is engaging and simple for employees to use - I get frequent positive feedback on that, across our staff demographics. People also really like the activity feed to give appreciative shout-outs to coworkers. As an admin, Namely's flexible permissions are a huge plus - this is something I've missed with other cloud software my company uses.

Cons: The Time Off functionality is a bit simplistic. I'd also like to see more configurable, custom notifications.

HR administrator using the HR system

Mar 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The interface and how it lends itself to more of a social media site is fun for employees, not always best for dissemination of information.

Cons: Still a VERY new product. Sales cycle was choppy. It was obvious they were still building out the guts of the system.

Easy to access

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: Our company uses Namely for payroll and benefits mainly, and it has been a good experience overall. Customer service is super friendly and quick to help.

Cons: Not much negative things to say. This app has been pretty easy to use, if there are any issues, customer service is quick to help.

Namely

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Namely is user friendly, promotes employee engagement, has a 'facebook' feel to it and helps the company vibe. From an HRIS perspective, it is highly customizable and offers employees self service features around banking and benefits that are fantastic!

Overall: We were living in desparate systems. Namely allowed us to get everything from paryroll to benefits and performance management under one piece of technology. We are still transitioning as we are just post implementation. We are working out kinks with Namely's support and we feel confident that the system will continue to improve operations.

Easy to use layout, great functionality.

Feb 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Lots of Human Resources functions all combined into one software package. Attendance, Payroll, benefits, etc all combined into one system.

Cons: More initial training would have been beneficial. ATS is not incorporated into the product. It is expensive, but worth the price if you need all the features.

Awesome HR solution for small businesses

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's a very versatile software by handling different tasks with one application. Simple and easy-to-use layout.

Cons: Due to the numerous features, some people may require extra time to become familiar with the software.

Overall: HR organization for my small business.

Wouldn't recommend using Namely if you want automation

Feb 16, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Namely HRIS is a fantastic program, layout, very easy to use. The integration process was great and our implementation manager for Namely HRIS was fantastic.

Cons: Namely time is very basic and hard to use. The scheduling feature is very basic and time consuming. In addition, the integration between the Namely systems don't exist at all. Simple information needs to be entered into both systems and the integration capabilities are very basic. Switching to this system was supposed to cut down on every day HR/admin work, however, now she just spends her time making the programs match. Basic integrations like making an employee inactive doesn't even exist, you have to do it first in Namely HRIS then go to Namely Time and do it again. For employee hours to feed back into Namely HRIS, you have to pull a report out of Namely Time and import it back into Namely HRIS. I was promised seamless integration by our sales rep and I feel very mislead. The Namely HRIS application is completely different from the Namely Time application and it's different sign-ons.

Intuitive HR Software for Employees to Navigate

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like Namely because it is so simple to navigate. Our old HR software was clunky and badly organized. As an employee, I only ever need to check this sort of thing on occasion, and there are a few specific things I look for when I do, like paystubs. I want those things to be easy to find so I can get in and out as fast as possible. Namely makes that easy.

Cons: There are some features that just don't seem necessary for an HR software, like a social feed, performance reviews, and task management. We have plenty of other softwares that accomplish those functions, but I'm sure other teams could get good use out of them.

Namely is a scam

Feb 12, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I would avoid the service. I have moved on to Gusto and found that the system is easy to use and thus far has not had any glitches.

Pros: In theory their service is end-to-end. what we found was that the modules didn't seamlessly exist so information was being entered twice

Cons: the system isn't true single sign-in. The customer service was abysmal and their sales process wasn't very honest

Very User friendly

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This platform is very easy to use. It is a great safe way to store all your internal information. Very easy to request days off and keep track of your PTO and sick days.

Cons: I would love to have more features available to users not just admins. It could be useful as a more interactive platform

Great experience using this for payroll!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to use, much more affordable than competitors, on point processing of timesheets and paydates.

Overall: Painless and timely payroll services!

I'm still on the fence with Namely, but it has been easy to use and learn

Jan 31, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Navigation: The navigation menu is stunningly simple, which is a breath of fresh air compared to other services like Zenefits. All navigation options are listed in a nice column on the left hand side; no confusion.

Service Offerings: What has been really nice with Namely so far is that we no longer need to use a separate HR service or a separate paystub tracking service. We have effectively ceased using ADP and Zenefits in favor of Namely. I'm all for software simplification and Namely does just that.

Cons: UI/UX: If I'm being honest, I'm not sure I like the UI/UX. It looks like a re-skinned and scaled back version of LinkedIn. I also highly dislike the twitter-style news feed as soon as you login. I don't need or want more channels of internal communication.

Not much going on: Namely simply has little going on. If I dont need to request PTO, see the holiday calendar, or review my paystub, I have zero reason to login and use Namely. Perhaps it is just better that way, but Namely does little to encourage me to login and actually use the service. It feels more like a checkbox service where we have and use it to check a checkbox for company needs.

Sensitive Info: The Namely administrator can make certain sensitive information available for all to see, such as birthdays, personal phone number, or personal address. Day 1 of using Namely we had a lot of this information available for everyone to see, but it has since been restricted.

Easy to use

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We have recently implemented Namely and it has been, in my opinion, an excellent addition. Making benefit elections was a piece of cake and managing time off is very simple and easy to track for both employees and managers.

Cons: Loading pages is generally quite slow . I would love to see their lightweight performance management system be improved.

Using Namely for payroll and HR was a great choice

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use Namely namely for payroll purposes and keeping track of employees, it's been a great and easy to use tool.

Awesomely!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: I like it!

Pros: This one gets the job done and get's it done better than the old system did. This is much more integrated and allows for time off accrual.

Cons: It's a bit of a learning curve at first, but once you get the hang of it, it seems pretty easy to navigate.

Easy to Use HRIS for SMBs

Jan 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: We recently implemented Namely and it's been a welcome addition! Making benefit elections was a breeze. Managing time off is very simple and easy to track for managers and employees alike. We've also moved our quarterly MBOs from google sheets to Namely.

Cons: The biggest con seems to be general slowness in loading pages. It seems like almost every page I click takes a few seconds to load as opposed to instantaneous loading. I would love to see their lightweight performance management system be improved so I can conduct weekly 1:1 q/a and follow up in namely as opposed to google docs.

Easy to use

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The newsfeed feature. It keeps our employees engaged and offers the ability to send mass email messages.

Cons: Not able to have documents signed after hiring into the system. Poor communication during implementation.

TAX Issues

Dec 12, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Comments: Let's just say, I am happy to be moving away from Namely at the end of the year. Having on representative sounds nice but then it is just easier for them to say "I am not sure, let me check" then it puts your issue on hold for a week.

Cons: -Taxes always have an issue with getting correct information to states -Payroll and HR systems dont work well together -Onboarding documents dont save signed -deduction codes like LTD dont feed over with new hires

Namely has been very easy to use and the support has been great and generally proactive

Dec 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Namely is fairly intuitive. Most employees have not needed much in the way of training or tutorials and they like the eases of use and the user interface. It can be customized fairly well and the team and account reps are always available to help. I also love how it integrates so many HR functions under one roof and all are done well.

Cons: One minor drawbacks on time off reports is you cannot run a report to see vacation balances as of a certain day in the past (or future) - it is only current. Also, navigating is a bit clunkier than I'd like - there are no dynamic searches and you cannot jump from a Teams page for one employee to a Teams page for another employee with one click.

Definitely a Payroll and HR Win

Nov 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the HR and Payroll software. The payroll feature is quite diverse for being so new, and I have found the reporting to be very useful. The team at Namely has also been extremely helpful and fast - which is so important in this industry!

Cons: There are a few places where I have to enter in things twice instead of the data automatically syncing over, but I know this is something Namely is building out!

Capterra-loader

It's been a game-changer for "staying connected" with the team!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Client Support Specialist, they don't disappear after implementation. In fact, I connect very regularly with our specialist and we've developed a great relationship.

Cons: Some limitations based on our specific requests/needs but they are always listening and making adjustments in response to client feedback. It does not fall on deaf ears.

Great platform and improving all the time

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Namely is always listening to their clients and improving the customer experience for both the administrator and the employees using it.

Overall: More employee engagement. All my HR information in one place. Great reporting features.

Namely is working on making their platform more intuitive and that improvement will lead to even greater satisfaction.

Great solution for scaling startup with exceptional functionality, customization, and support

Nov 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Namely is a thorough solution with broad functionality and significant ability to customize; great customer support

Cons: The initial implementation was manually intensive; customization requires significant initial investment in time

Best Payroll Experience

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work almost exclusively on the payroll sides of Namely, and I've found it to be user friendly and super intuitive. The easily accessible training videos are fantastic and great when you find yourself asking, "How do I do that again?" My favorite part is the easy navigation!

Cons: I can't say that I actively dislike anything. I think because I'm still learning the software there are going to sections that I don't know how to work as efficiently. IE: I'm hoping there's a way to link our 401k directly in, so that when users make individual changes through the fidelity portal it automatically update (like other benefits sections do). Not sure if that's possible?

Overall: Peace of mind. Ease/Accessibility. Confidence in the accuracy of our payroll.

Seamless, guided transition with A+ support all along the way

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is a dedicated team behind it to make sure that we're getting the most possible use out of it at all times.

Cons: I would like for our team to be able to utilize it for centralizing recruiting and applicant tracking. It would help streamline one remaining process into the overall software

Overall: Almost all of our HR needs are centralized in one system with a great support team behind it

Capterra-loader

Namely has made this the one stop shop for all of our employee related operations!

Oct 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Namely provides a one stop shop for all employee related items (payroll, benefits, HRIS, time tracking, onboarding). It has been a great tool for us and has saved us a lot of time. It is easy to you and a clean interface on both the administration and employee side.

Cons: There have been a few issues with integration with different carriers and software but Namely is working to make sure that everything is talking to each other.

This software makes tracking vacation pay and time off accrual simple and breezy.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was using this software to track vacation time and time off accrual for hundreds of people and it was a breeze.

Overall: It was so easy to track everything and everyone that my day was just clicking buttons. Super easy.

User Friendly but not Payroll/ PTO Tracking / Time-Keeping Friendly. Bad Implementation Team.

Oct 05, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: ser friendly. Easy to navigate through the website and very easy to run custom reports in the HRIS side. We are also utilizing their on-boarding, performance management and benefits enrollment features to save the company time as well as to reduce paperwork.

Cons: Biggest concern is that the Payroll module is as robust as Namely claims it to be. The report writer is limited and there are manual double entries that you need to do to if you are tracking PTO as well as other information using their HRIS module. We ended up purchasing their Namely Time module because the web-clock and PTO Tracking in their HRIS module is very limited; the web-clock is unable to round worked hours as we track employee hours worked in 15 minute increments and PTO Tracking was not accruing the correct amount of sick and vacation balance for the employees which caused us to manually track PTO for 6 months on a spreadsheet. Even with the Namely Time module, it does not fully integrate with Namely Payroll, therefore, all accrued vacation and sick balances does not feed over and we are not able to show the accrued balances on employees¿ pay-stubs which is required by law in California. We have NOT been in compliance for over 10 MONTHS .

Overall: We are trying to minimize paper clutter and store information digitally which is one of the reasons why we chose Namely. On-boarding process is much more automated as you can upload all required documents into a template and have new employees complete them using e-signature. Performance Management feature makes it very easy to keep track of everyone¿s progress and manage from the administrative side. Benefits Open Enrollment is now automated and employees will be accountable for making changes or selecting new coverage.

Great for everything HR EXCEPT benefits brokers

Oct 03, 2017
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Modern design and easy to navigate and lots of interactive features such as a social media type message board.

Cons: Benefits team is horrible. They took DAYS to email us back and never answered their phone when things didn't work the way they said they would.

Overall: Records keeping and onboarding features were nice. It was nice to have a modernly designed employee portal.

Solid software

Aug 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I would definitely recommend giving Namely a chance.

Pros: Easy to use, amazing payroll system, great reporting features. Particularly like the homepage- has a social media type feel which works for our company communication strategy.

Cons: Namely gets quite buggy from time to time so we are constantly having to let our account rep know about these issues.

simplistic but gets the job done for performance management

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, complete, track reviews. Customizable enough to use for yearly reviews. Kinda cute that you can send "praise" and messages to your co-workers.

Cons: Pretty simplistic, in my opinion. It's bare bones, and while intuitive, only digitizes what could easily be accomplished with a paper form. I see the value in that, but that can be easily recreated. Maybe there's other modules we don't buy that are more advanced.

HR Game Changer!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean look & easy to use (for admins & employees). Truly an all in one platform that makes HR's life much easier & more organized. My favorite features are: payroll (it's a breeze), onboarding (drastically improved new hire experience & internal document storage), benefits administration (easy to use for admin & employees). Constantly rolling out new products based on customer feedback! Amazing and kind support team that is always available by phone and email for questions!

Cons: Like any HRIS, it takes time and a dedicated HR individual or team to get it up and running because it's so customizable. The pay off is well worth it though!

Line up your nagging people tech problems, Namely mows them down. And it's a ride mower ;-)

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Don't let your fear of change deter you from moving to a truly innovative and integrated solution.

Pros: Long list here. Everything in one place. Simple to access. Easy to use. Mobile. Integrated with several other key partners. FABULOUS customer service. Conversion is handled professionally, competently and quickly. Managers are delighted to be able to master the "dark arts" of goals, performance reviews, time off, resources and more. From the CEO out to every person at Namely, there's a vibe of energy, commitment and smarts. How refreshing.

Cons: Short list here. Like any innovative, new solution, there are features we users crave. The Namely product development team are fast and responsive. The product roadmap is shared with us. Oh, this was the cons list. Sorry. Done.

Overall, good experience.

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Platform is very easy to use from the admin side and from the user side. Fields are customizable which is a plus.

Cons: I would love to see a more robust reporting function that allows more filters. Support sometimes takes a while to respond to questions.