Who Uses This Software?

Professional Photographers, Web Designers, Florists, Wedding Planners, Makeup Artists, Event Planners, DJs, Caterers, Interior Designers, Fashion Designers, Graphic Designers.


Average Ratings

29 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • HoneyBook
  • www.honeybook.com/
  • United States

About HoneyBook

HoneyBook streamlines and automates your client's experience from inquiry to final invoice.


HoneyBook Features

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

HoneyBook Reviews Recently Reviewed!


Tried out HoneyBook when looking for small-biz software

Jun 19, 2018
3/5
Overall
5 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: The UI was great and integrations were nice. Overall, everything was really simple to use and set up.

Cons: In the end, I needed more robust features that made me piece together several different apps. They advertise as "everything for business in one place" but it wasn't enough for me.

Capterra-loader

I cannot operate my business without HoneyBook

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of my projects are organized, is it a beautiful and professional way to present proposals to my clients, I love the automated e-mails and the customer service is amazing.

Cons: How we cannot process client credit card payments ourselves and how some clients don't understand how it works

Overall: All of my projects are organized, is it a beautiful and professional way to present proposals to my clients, I love the automated e-mails and the customer service is amazing. I have booked so many weddings because I have a beautiful software that caters to my young Brides ages 23-35.

If you sell services, I don't know why you're doing anything else.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the white glove onboarding. They will set up all your contracts, questionnaires, and templates for you. You can send them a document or details written on a napkin and they'll get it done.

Cons: I. Love it all! Okay, I do wish I could click and share a package without having to create package and add the client's email.

Capterra-loader

Incredible Tool > Once You Get It, Your Life Will Change for the BETTER

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: after I set this up, got all my clients in place, put in my proposal and contract info, the back and forth between clients and myself went down 1000%. I get paid faster, spend more time with my kids and I am enjoying my life as a professional creative

Cons: nobody told me about how easy it was to use once you get past the initial steps of getting everything plugged in. for people like me with mature businesses and busy days, it's hard, but trust me it's the best route to success for anyone in the independent creative field with clients and tons of admin work

Overall: the real benefit is the time I got back in my day to spend with my kids ...

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Not User Friendly - Difficult Learning Curve

Jun 07, 2018
1/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Cons: I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

Capterra-loader

Simply AMAZING. Honeybook has streamlined my entire workflow in the booking process.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about Honeybook is being able to have everything in one place! From email templates to contracts, it helps my scattered brain stay organized and give my clients the best possible experience.

Cons: That I didn't find it sooner! Once I did, I hesitated to invest in Honeybook, but I'm so happy I finally did.

Changed the game

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how I can set up automated replies and half of my work is done with an new inquiry before even logging in! It makes my communication more professional and streamlined.

Cons: I wish there were an option for the project timeline that included reminders and a gantt chart or calendar visible to me and my clients. The workflow doesn't quite do it and the tasks don't give the big picture. As a wedding planner - if I could upload a detailed timeline for us both to see and follow along with it would eliminate my need to use Excel or other tools.

Overall: Time saving. Organization. Tracking all replies in one workspace. Surveys.

They seem to have everything i was looking for!

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is super helpful! It is pretty easy to follow, and they have templates already created if you like to use or you can make your own. And they have been so helpful in answering anything i could not figure out.

Cons: So far honestly, I have not found anything i do not like. I guess if i had to say something, the price is a bit high, but then again i feel like it is worth it for what you get and the service they give.

Overall: Easy to use, great service, and client management, also in house payment

Such a pleasant experience!

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like how everything is in one place. I love the calendar, I love how quickly the funds get deposited into my account and I loved how everything got set up for me in the beginning. It was amazing.

Cons: I wish the emails could come directly from my e-mail address to avoid certain accounts "spamming" my messages to clients. I did contact support but did not feel like there was much that could be done to assist me.

Overall: Ease of use and easy client communication!

The best tool I could have ever used to grow my business exponentially.

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The organization of all aspects that a business needs to thrive, located all in once place. Business income charts and data.

Cons: My e-mails end up in the clients junk folder quite often. A couple times my e-mails have bounced for no known reason through Honeybook but the client will receive a personal email when I send it through my gmail account.

Overall: Overall; I've doubled income each year I've used Honeybook.

Amazing tool for my business

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracking software, keeps track of inquiries and takes care of payments and sending amazing proposals.

Cons: Sometimes the software doesn't update my custom proposals with the right numbers and I have to refresh. I also want there to be a way where my clients can pick up the 3% payment fee.

Honeybook is a very modern and easy software to use for entrepreneurs

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Honeybook is a very entrepreneur focused software that truly works and improves for all the customers needs. It is very intuitive and easy to use! Also, the design of the software is very modern and elegant.

Cons: Really nothing bad to say about Honey Book. From their customer service to the software itself, everything has always met or exceeded my expectations!

Overall: Very customer oriented software and very modern and friendly use!

Capterra-loader

I don't know how I survived in business without Honeybook!

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Honeybook is by far the best thing that has happened to my business. It gives me a professional first impression to my clients and saves me time daily. It is beautiful and easy to use.

Cons: Some of the thing like sending files, can be a bit choppy with Honeybook and take more steps that I believe there should be.

Honeybook has changed my stress level AND the experience that I give my clients.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Hands down. Honeybook was the solution to so many problems I had trying to run my photography business on my own. I'm so thankful for how honeybook makes it so easy to run my business. THANKS YA'LL!

Cons: My only complaint is that you COULD be an all in one stop for photographers and offer client photo galleries and options to purchase prints and albums.

Love!

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Honeybook has been a complete game changer for how I send my agreements and receive payments. The whole process is so easy, and I absolutely love the payment reminders they send to clients. I NEVER get paid late anymore, and I don't have to do anything on my end to make that happen.

Cons: I don't use all the features, bc some are not relevant. So I don't have any cons at the moment. I use what works for me and leave the rest.

I love Honeybook!

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: All of my projects are in one place.
All of my income is recorded and easy to track.
Works with with my calendar.
Reminds clients when a payment is due, so I don't have to.

Cons: I wish there I could have multiple contact forms.
I wish it didn't give me an error when I book more than one session on a day.
I wish I could reach customer service a little more quickly.

user friendly

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is a simple system and whenever i need tech support I get it immediately. I definitely recommend this program to any business owner

Cons: sometimes it isn't as fully functional off of my android phone. I don't know if it is the phone i am using or maybe the program is more compatible with apple products

I've been using HoneyBook for a few months now and it really made working solo much better.

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: it's a great platform but I want to call out the customer support for being the best, most responsive group I've ever encountered - I don't any other company like honeybook can really match it ... they must put a lot of resourcing into this part of their business.

Cons: yeah, sure it's not perfect, but what is these days? when you get the hang of this software, it really flows

Excellent platform for making my design business both faster and look more professional with clients

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So I was stuck spending tons of time neglecting friends and family trying to make ends meet with my freelance design business. One day I said enough is enough so I went out and tried a lot of all-in-one software products for people like me.

I tried out 17hats. It was buggy and missing some key features. I tried Dubsado and their platform was minimal and just didn't "flow" with my creative business style.

After a couple other platforms, I gave HoneyBook a try as a friend said they loved it and wow did it fit like a glove. It took a little time to get it fully ready to mesh with my business, but this is the real deal. I get paid faster, clients are signing up for more and more projects and having a one stop shop to run my business versus going between a bunch of free products like spreadsheets, email, invoicing ... I def recommend this to anyone looking to take their creative business to the next level.

Cons: no cons really, only thing I could have done was sign up for this sooner and really focus on spending the 2-3 hours getting my business plugged into HoneyBook as soon as possible

Overall: I got my life back and my business is doing better than ever!

Capterra-loader

Painful, agonizing, like drilling teeth!

Apr 09, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I honestly liked the idea that this software would be great to use, and easy. It was none of that! I disliked every part of this software!

Cons: First off when I registered I was told I would be receiving an email with a video or webinar on how to use the software, I waited because I had the time to invest when I purchased the software. You then took too long to send me the videos and I lost the time I had to invest in it. This software is so unbelievably hard to use, Client's are not called clients they are called projects, which is confusing in itself. And 'People' are for connections. I renamed the 'Questionnaires' so I could send them to clients and then when I went to send a questionnaire to my client they are named something else and there is 'Default' next to the default questionnaire in the email tab. But when I went to the 'Templates' tab the word "Default" was not next to any of the questionnaires, so how am I supposed to know what I am sending my clients. I want my money back. This software and the customer service is not great. I highly recommend looking elsewhere!

Overall: I didn't receive any benefit from this product. In fact, it wasted my time and energy. I am purchasing a different software TODAY!

A MUST For My Photo Booth Business!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is a must for business owners. It allows me to send proposals, follow ups, collect money, create work flows, collaborate and anything else you may need to do to run your business smoothly and efficiently. It saves hours of administration time by creating automation for all of your processes. I love it! The icing on the cake is it is reasonably priced!

Cons: I have yet to see any real cons with using this software. Customer service is great and helps you with anything you may need for set-up and while learning the features.

Overall: Ease of business operations with complete efficiency.

Capterra-loader

Selling creative services is all about visuals!

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a stunningly beautiful tool for creatives. What I like the most is that it helps make it easy for the client to understand the value of my services, as it helps a lot with the perception they have of me. People tend to think our line of work is something they can do themselves or have done for less or free... Up until they realize everything that's behind the services we offer, and that they can rest assured they'll get a quality (photography coverage, in my case). So when they first get a beautiful honeybook quote, I have a head start already.

Everything I used to cover with my previous studio management tool is there: calendar view, online contracts, reports, etc. The quickbooks integration was the make or break for me, and I'm glad I went with this tool because it makes it SO much easier every year.

The team collaboration aspect of it also is a fave of mine. Since I'm using this, I've quit 3 different apps/tools and now everything happens in honeybook. If that's not powerful and helpful, then I don't know what is!

Cons: The only thing missing would be user levels so that I can give specific access to other members of my team. I use the team collaboration for many things now, but it would be more helpful to have restricted access instead.

I kicked one star only because this is no longer such a necessary feature for me, but I still find it useful for users at large.

Overall: The ease of having everything in one place and the clean look of its client view.

Great payment tool for events professionals

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great and easy tool to use for invoicing - and to some extent - management of client event. Great design and customizable features.

Cons: I am missing more management features. As a planner you want all in one and not having to look multiple places.

Overall: Great invoicing tool - although laking management features.

Capterra-loader

Great system for keeping all correspondence for a specific project together!

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent customer service, lots of features. Workflows help you remember each step needed for specific projects and contact form embeds to your website to automatically add new inquiries to your pipeline and workflows.

Cons: Lacks branding and personalization. Needs more font and color choices, needs name and address on invoices sent, as of 3/18 these options are very limited or non existent.

Overall: Helps keep everything organized in my business.

Capterra-loader

Help! I Am In Love With A Software!

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is literally the all in all of software. I know it is created for event management, however, if you open your mind, you can use this software for abilities way past that! I own a candle company and this is what we use it for! It even has proposals built right in!

Cons: I would it to be more robust for other industries. This is truly a clever software! Just hope it opens it for use to more industry types. As a consultant, I can see many industries which would benefit from HoneyBook.

Overall: Deal flow is incredible! It also has the ability to schedule appointments and accept payments.

Capterra-loader

Such a GREAT investment. It is a personal secretary, and it is AWESOME.

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can easily keep track of all of my files and communications with clients. In addition, i can sync my calendar with my other online calendar, so I will always be up to date on what is coming up next!

Cons: I wish there was a little more design customization with the brochures.

Capterra-loader

Great tool for a wedding planner!

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Easy to set up templates
- Fantastic proposal, payment schedule and contract document all in one
- Allows client to set up auto pay
- Automatically reminds clients about payments

Cons: - Customization features aren't as strong as I'd like to see them (in terms of colors and fonts)
- The email feature is a little "clunky" to use
- You can't control who sees what information within an event

Great product, even better customer service

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to set up and has a lot of functions/features that help small business owners communicate with their clients efficiently.

Cons: More and more customization and/or versions would benefit direct and indirect users in various industries.

Overall: Fast, easy communication with clients. Acts as a hub for all important client relations.

An excellent solution for business templates for my photography biz.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once setup, it is a very very efficient way to automate client communications and setup all the documents needed to get paid fast.

Cons: this product doesn't have any real weaknesses other that setup time can take a couple hours and getting used to using the software takes a client or two to get the hang of it.

Overall: my business has flourished and I'm spending way less time on admin work.