---
title: "HoneyBook Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about HoneyBook Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more."
source_url: "https://www.capterra.com/p/162588/HoneyBook/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 HoneyBook Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HoneyBook

## What is HoneyBook?

Billing and invoicing software for independent professionals—that's HoneyBook. HoneyBook makes it easy to book more clients, manage projects, and get paid all in one place. With proposals, invoices, contracts, payments, and scheduling at your fingertips, you have everything you need to give clients a great experience. Start your 7 day free trial today.

## What is HoneyBook used for?

[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Contract Management](https://www.capterra.com/contract-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)

Recognitions

Shortlist

Overall rating

Based on 693 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Pros & cons

Customizable and automated workflows

Comprehensive business organization tool

Inconsistent and limited email features

Slow and restrictive payment processing

Starting price

$36

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Billing and Invoicing / 2026
-   Business Management / 2026
-   Scheduling / 2026
-   Workflow Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## HoneyBook alternatives

Highest Rated

[4.7 (1,751)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (2,081)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (3,333)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/)

## FAQs about HoneyBook

Overview

### What problems does HoneyBook solve?

HoneyBook solves scattered client administration by bringing inquiries, scheduling, proposals, contracts, invoices, payments, and communications into one workflow. Automated reminders, templates, and pipelines reduce missed follow-ups, repeated data entry, and payment chasing. Freelancers, photographers, event planners, designers, and small service businesses benefit most when managing many client projects with limited administrative support.

Answer based on 457 reviews

Overview

### Which roles and teams benefit most from HoneyBook?

HoneyBook is most used by small business owners, founders, and executives who manage client relationships, proposals, contracts, invoices, and payments. Photographers, wedding photographers, planners, and creative designers rely on it to organize bookings and client communication, while operations and marketing managers track projects, schedules, and follow-up tasks.

Answer based on 692 reviews

Overview

### What company size and industries is HoneyBook built for?

HoneyBook is built for small businesses, which account for 96% of reviewers, especially photography professionals at 27%. It is intended for event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and other creative professionals. Event services represents 13% of reviewers and design 7%.

Answer based on 692 reviews

Features and Usability

### What are the key features of HoneyBook?

HoneyBook includes payment processing, billing and invoicing, and online payments for collecting deposits, final balances, and custom payment plans. It also provides electronic signature for agreements, contact management for organizing client correspondence by project, calendar management and task management for scheduling work, plus quotes and estimates for preparing project proposals.

Answer based on 97 reviews

Pricing

### How much does it cost and what fees or limitations are included?

HoneyBook offers Starter at $36 per month, with a free trial available. Essentials costs 59 per month and adds automations, QuickBooks Online integration, and two team members; Premium costs 129 per month with unlimited team members and transactions. Reviewers call pricing reasonable, but some cite affordability concerns and 3% payment-processing fees.

Answer based on 82 reviews

Integrations

### Which third-party tools and platforms does HoneyBook integrate with?

HoneyBook integrates with over 80 integrations, including reviewer-confirmed Gmail, Google Calendar, Calendly, QuickBooks Online, Google Drive, Zoom Workplace, and Wix. Its catalog also includes Dropbox, Canva, Asana, Airtable, ActiveCampaign, and Acuity Scheduling, covering email, calendars, accounting, file storage, video meetings, websites, and project management.

Answer based on 86 reviews

Getting Started and Support

### How easy is it to onboard and train a team on HoneyBook?

HoneyBook offers live online sessions, webinars, documentation, and videos for team training. Reviewers report that many new users and small teams can begin using core workflows quickly with minimal training. Less technical users and those setting up templates or advanced features may need more time, tutorials, and support to overcome the initial learning curve.

Answer based on 22 reviews

Getting Started and Support

### What customer support options does HoneyBook offer, and how do users rate the experience?

HoneyBook offers email/help desk, a knowledge base, phone support, and chat. Users frequently describe support as helpful, friendly, and responsive, particularly during setup and troubleshooting. However, some report slower replies, delayed issue resolution, and difficulty getting fast, specific assistance for complex account or client-facing configuration problems.

Answer based on 157 reviews

Security

### How does HoneyBook handle data security and access control?

HoneyBook uses private client portals, secure document sharing, electronic signatures, and payment processing to support confidential contracts, files, and transactions. Reviewers generally describe the platform as safe for collecting payments and managing documents. However, one reviewer reported that shared-account payment details were visible to anyone with account access and were not encrypted.

Answer based on 20 reviews

## Who uses HoneyBook?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Customizable and automated workflows

95% positive reviews out of 44

Most reviewers indicate workflow features streamline processes, automate tasks, and simplify project management from start to finish.

Atama D.

Business Owner, 2 - 10 employees.

"I absolutely love it for its comprehensive suite of features designed to streamline workflows and improve efficiency."

Inconsistent and limited email features

40% negative reviews out of 78

Some users report email communication faces deliverability issues, confusing templates, and lacks batch or group messaging flexibility.

Comprehensive business organization tool

97% positive reviews out of 35

Most reviewers describe organization as essential, helping manage projects, schedules, and business details efficiently.

Slow and restrictive payment processing

43% negative reviews out of 65

Some reviewers describe payment processing as slow, with limited options, high fees, and manual setup frustrations.

Angela B.

Owner, 1 employee.

"Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday."

Centralized project and client tracking

97% positive reviews out of 31

Most reviewers find tracking enables easy monitoring of leads, tasks, expenses, and project progress in one place.

## Features

AI summary

Based on 16,388 Billing and Invoicing reviews

Capterra data shows that buyers of billing and invoicing software rank the following features as their top priorities:

-   **Invoice Processing** (**53%** of reviewers rated this feature as critical)
-   **Invoice Creation** (**55%**)
-   **Quotes/Estimates** (**55%**)

HoneyBook supports all three features that reviewers rate most highly: **Invoice Processing**, **Invoice Creation**, and **Quotes/Estimates**. With coverage across these core areas, the product helps businesses create invoices quickly, send accurate quotes before work begins, and manage billing through payment collection, allowing teams to keep cash flow organized and handle client transactions more efficiently.

Invoice Processing

4.7 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

Invoice Creation

4.7 (68)

64.71% of 68 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

Quotes/Estimates

4.7 (66)

62.12% of 66 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Invoice History

4.7 (38)

57.89% of 38 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

Online Invoicing

4.7 (86)

67.44% of 86 reviewers that rated this feature as important or highly important

Create, send, and view electronic invoices

Billing & Invoicing

4.7 (110)

59.09% of 110 reviewers that rated this feature as important or highly important

With HoneyBook’s billing and invoicing, you can quickly send professional, branded invoices, automate reminders, and track payments. Reviewers appreciate the organized templates, easy PDF exports, custom payment plans, and seamless integration with payment collection.

HoneyBook 147 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Authentication: Verify the identity of users/devices to enable secure access
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: With HoneyBook’s billing and invoicing, you can quickly send professional, branded invoices, automate reminders, and track payments. Reviewers appreciate the organized templates, easy PDF exports, custom payment plans, and seamless integration with payment collection.
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Tracking: Track all company interactions with current clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Generation: Generative AI can be employed to generate content in different forms, such as text, images, music, and videos
- Content Library: Centralized repository to store content and assets
- Contract Drafting: Create, edit, and revise contracts/written agreements
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Design Templates: Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: HoneyBook offers seamless electronic signature collection, letting you and your clients sign contracts quickly and securely. Reviewers highlight its ease of use, time savings, and the convenience of not needing third-party tools like DocuSign or Adobe PDF.
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Event Scheduling: Plan an event's time and location
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- For iPad Devices: Operate/access software on iPad Devices
- For Mac Devices: Operate/access software on Mac Devices
- For Photography Studios: Designed for photography studios
- For Small Businesses: Designed for small businesses
- For Startups: Primarily serving startup companies
- Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms
- Forms Management: Store, manage and track all forms in a centralized location
- General Ledger: Centralized accounting record which tracks all financial transactions
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Job Management: Manage and track all job information and associated tasks
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Live Chat: Ability to chat online in real time
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Payments: Clients can submit payments via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multiple Projects: Ability to handle several projects simultaneously
- Natural Language Processing: Process and analyze human language in text or audio form
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Processing: You get integrated payment processing with HoneyBook, making it simple for clients to pay invoices online. Reviewers appreciate the convenience, security, and direct deposits, but some mention slow processing times and wish for faster fund transfers.
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Predictive Analytics: Predict future data based on historical data sets
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Tracking: Monitor the progress of projects from start to finish
- Proposal Generation: Create proposals based on costs of labor and materials
- Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Recurring Invoicing: Generate recurring invoices
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- RFP Management: Manage and process incoming documents detailing requests for proposals
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sales Pipeline Management: Pipeline view and tracking lead status
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Signature Creation: Create and design custom email signatures
- Signature Management: Add and maintain centralized email signature(s) across an organization
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Editing: Edit task information and all related elements
- Task Management: HoneyBook gives you customizable task tracking and project organization, helping you stay on top of deadlines and workflow. Users think it’s user-friendly, keeps projects organized, and makes it easy to view and manage tasks, though some want more automation.
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Team Collaboration: Allow multiple team members to edit and work on the same document
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- To-Do List: A digital list of items that need to be completed
- Version Control: Track revisions and updates made to files and navigate between different versions
- Web-based Deployment: SaaS, web-based, online deployment
- Work Order Creation: Create a new work order
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (693)

4.5

Based on 693 reviews

## Pricing

Value for money

4.6 (633)

Free Trial

[View pricing plan details](https://www.capterra.com/p/162588/HoneyBook/pricing/)

Starter

$36.00

Flat Rate,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Projects
-   Invoices & Payments
-   Proposals & Contracts
-   Calendar
-   All Professional Templates
-   Client Portal
-   Basic Reports

Essentials

$59.00

Flat Rate,Per Month

It includes:

-   Up to 2 Team Members
-   Expense Management
-   Profit and Loss
-   Remove "Powered by HoneyBook"
-   Standard Reports
-   Scheduler
-   Automations
-   QuickBooks Online integration

Premium

$129.00

Flat Rate,Per Month

It includes:

-   Unlimited Team Members
-   Priority Support
-   Multiple Companies
-   Dedicated Account Manager
-   Advanced Reports
-   1 AI Assistant
-   Onboarding Specialist

Value for money

4.6 (633)

4.6

Based on 633 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (596)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (596)

4.7

Based on 596 reviews

## User reviews

Overall rating

4.7

Based on 693 reviews

Filter by rating

5(574)

4(77)

3(24)

2(8)

1(10)

Mentioned topic

Sorted by most recent

AH

Alexis H.

Registered Nurse

Hospital & Health Care

### "HoneyBook Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 19, 2026

My overall experience with HoneyBook has been positive. With many different uses, it is a platform that can be used for a multitude of tasks.

Pros

What I like most about HoneyBook is the ease of use and how many useful tools it contains, such as contract managements and payments.

Cons

I have nothing negative to report regarding HoneyBook. It is a great software that I would highly recommend for business operations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Javier L.

manager

Banking

### "All in one tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 29, 2026

Pros

its easy to use and it's support team answer very quickly when we are stuck at any point and it replace other paid tools as well.

Cons

in it it is difficult to do changes and it not work more efficient on mobiles and it is best only for solo business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Zachariah B.

Data Entry

Construction

### "HoneyBook for a smooth Project Pipeline"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2026

I’ve had a streamlined experience using HoneyBook from reaching out to prospective contacts to getting an invoice processed. Contact management makes future projects easier to get through as well. Great to use a software that does everything you need for a singular project pipeline.

Pros

I could use the HoneyBook software all on it’s own for the entirety of a contracted work project, really showing its ease of use. The real value for money comes from its automated pipelines the user can create to send out invoices for a money transfer request, making payment processing easier and painless.

Cons

HoneyBook is straight forward in that the software performs what the user needs it to do from start to finish. I don’t have anything negative to say about HoneyBook since creating pipelines has been an easygoing process. The customer support experience for me comes from every easy to use guide that teach the user unique ways the software works.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mohammed R.

TECHNICAL ENGINEER

Computer & Network Security

### "Easy-to-Use Business Management Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2026

Pros

HoneyBook is user-friendly and helps manage clients, invoices, contracts, and projects in one place. It makes business administration more organized and saves time.

Cons

Some features can feel limited for more complex business needs, and the pricing may become expensive as your business grows.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZB

Zachary B.

Entrepreneur

Publishing

### "HoneyBook Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 21, 2026

Overall, my experience with HoneyBook has been very positive. It offers convenience and simplicity to manage various tasks without having to use multiple programs.

Pros

What I like most about HoneyBook is it is very helpful when organizing payments that are received, invoices, and signed contracts.

Cons

What I like least about HoneyBook is that when first learning the product, some features can be tedious and overwhelming to learn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Analyst

Consumer Electronics

### "Convenient for daily operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 8, 2026

Pros

Housecall Pro makes it easy to keep customer information, appointments, and daily tasks organized. Having everything in one place saves time.

Cons

There are quite a few features, so it takes some time to learn the system. Some settings could also be easier to find.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shelbie S.

Owner

Events Services

### "HoneyBook User Forever"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2026

I started my venue ownership journey with HoneyBook and I will be with them for the remainder of my time in this profession. They are constantly adding new features to keep competitive with other booking platforms.

Pros

I enjoy being able to send my contracts and accept payments all in one place. I’m able to set up payment plans for my clients that are interest free which is a huge selling point. Overbooking clients would be extremely hard to do with this system.

Cons

I wish the mobile app was a little more user friendly. I do hope the price doesn’t continue to increase as far as the annual price.

Alternatives considered

[17hats](https://www.capterra.com/p/144328/17hats/)

Reasons for choosing HoneyBook

It seemed to have all of the features I needed and at the time I had to pick something. I made the right choice. I had found a discount code on YouTube I believe as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tenequia L.

Disability specialist

Legal Services

### "Great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

August 15, 2026

My overall experience was great. That 30 days free was beautiful. I really plan on getting it back soon

Pros

Honey book made it very easy for me to maintain a clients for my business. Helps set appointments and creates invoices with payment links

Cons

I really can’t say there’s anything I dislike besides the price. I did the free trial but couldn’t afford it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mai M.

VP of Events

Entertainment

### "HoneyBook is Sweet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2026

I first used HoneyBook for my small Airbnb and short term rental business. I now use it for my entire portfolio of clients and business ventures, including my live events and band booking and management.

Pros

HoneyBook is SO user friendly and I use it for both my jobs in the hospitality industry. The customizable templates, including proposals, contracts and invoicing makes it perfect for my diverse clientele!

Cons

NO cons! I am a true believer! It has become a game changer for me and my small team! We have fully adopted and onboarded our team to HoneyBook!

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing HoneyBook

HoneyBook seemed more customizable for our needs than HubSpot did. It has proven to be the absolute right choice for our specific market and clientele in the hospitality and live events industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Marsha L.

Manager

Hospitality

### "Great Investment"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 3, 2026

The platform is intuitive. It helps me save time and keeps me organized. Overall, it’s a great investment for streamlining client management and workflow.

Pros

It is a great investment for streamlining client management and workflows. Honeybook allows me to communicate with clients all in one place. I can send proposals, contracts, and invoices from one place.

Cons

The advance feature on the platform takes a little time to learn. aNn occasional glitch or slow loading can interrupt productivity.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/)

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