# HoneyBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HoneyBook the right Financial CRM solution for you? Explore 681 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162588/HoneyBook/reviews --- HoneyBook 4.7 (681) [View alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of HoneyBook Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews RP Ryan P Graphic DesignerDesign, Self-employedUsed the software for: Less than 6 months. “My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place.“ March 16, 2026 SB Sabre B Systems StrategistInternet, Self-employedUsed the software for: I used a free trial. “I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others.“ March 28, 2026 JM Jon M FinancingInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design.“ November 13, 2024 MM Mohammad M Splunk System AdministratorComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes.“ April 12, 2025 KK Kelvin K Web DeveloperDesign, Self-employedUsed the software for: 1-2 years. “HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time.“ March 17, 2025 NA Nicole A PhotographyPhotography, Self-employedUsed the software for: Less than 6 months. “I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just getting started and couldn't afford it.“ May 23, 2025 Caroline B Bachelor in Supply Chain ManagementConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and the closing deliveries are more organized and faster.“ August 10, 2024 BM Brandy M ManagerWarehousing, 501 - 1,000 employeesUsed the software for: 6-12 months. “The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly.“ September 5, 2024 ## Showing most helpful reviews Showing 1-25 of 681 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ANDREY V. CEO Marketing and Advertising Used the software for: 1-2 years ### "All In One Solution for Beginners" October 22, 2025 5.0 Pros Generous starter plans that let you save money up front when starting a new business. All in one platform that you need for starting a service based business, from processing payments to workflow management, it is intuitive and straightforward to use. Cons The branding removal is only in the higher tier prices, it is not that big of a deal but for starting out on a budget does not help. Review Source MR Marleny R. Programs and Operations Assistant Arts and Crafts Used the software for: 1-2 years ### "HoneyBook is a great platform for creating Event Contracts & Invoices!" July 27, 2025 4.0 Great. I like that it sends follow up reminders for client inquiries as our company gets busy at times. Pros I like that it’s user friendly for someone new to creating event contracts and invoices. You can customize each contract to fit each client with photos and different line items. Cons I think the process could be slightly easier for taking a contact from inquiry to project to contract with invoice. Early on I found myself creating multiple projects or contracts for the same client. Review Source HJ Hannah J. CEO Marketing and Advertising Used the software for: 1-2 years ### "Good for small teams " December 30, 2024 3.0 It was good overall for client-facing work, but I couldn't handle what I needed for task delegation. Pros It was easy to use honeybook as a new business owner Cons It didn't have the features I needed for the internal side of things when delegating to other contractors or staff Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing HoneyBook I chose honeybook because it looked like it would work for everything I needed. I have since moved on to different software. Review Source VC Vanessa C. Sales Manager Construction Used the software for: 2+ years ### "A Reliable Tool For Recurring Billing Needs" March 18, 2026 5.0 My overall experience with HoneyBook has been exceptionally great. It has any intuitive features rich interface that is very easy to navigate. I has been a seamless tool for us. Pros I like that HoneyBook has great customer support team that offers assistance for any queries reported 24/7. The interface is very easy to use and customize. Cons I have not experienced any issues with HoneyBook. It has been an exceptional tool for us. No dislikes. Review Source AA Abby A. Fitness Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Good CRM but the price tag is steep" December 8, 2025 4.0 I continued to like the like the service, but the price is too steep for me now, and isn't providing anything woth the price increase. Pros It's a one stop for managing clinets their reocurring payments. I use it a lot and it save me the time of contacting clinets to remind them subscription renewing. Cons When I started my suscription with Honeybook, I paid a little over $250 a year. Two years later, $500 a year. Review Source VR Verified Reviewer Head Photographer and Owner Photography Used the software for: 6-12 months ### "Honeybook kept us booked up. " August 25, 2025 5.0 Pros Honeybook was a pretty easy to use software. It helped our Photography business with workflow and creating templates. Cons The thing that caused us to not be able do so was price and also the rigid ness of the premade templates. Review Source Carlie R. Ceo Arts and Crafts Used the software for: Less than 6 months ### "Good experience. Would recommend " March 8, 2026 5.0 Pros Easy user interface. Customer service was very helpful. Would highly recommend. Worth the investment Cons There were some bugs and glitches, however, tech support was able to address and fix the issues in a timely manner. Review Source RA Rachel A. Lead Floral Designer Events Services Used the software for: 2+ years ### "One-stop app for running my floral business." July 31, 2025 5.0 It helped keep me in order with my clients, and pay could be obtained faster. It’s like having a part-time assistant, and that’s especially helpful in busy seasons. Pros I love having everything in one place contracts, payments, client messaging. It makes me appear professional with out bringing on extra help. Cons It took me a while to tweak everything the way I like it, especially the workflows. But when I finally got it, I got it. Review Source Jackie S. Self-employed Retail Used the software for: 6-12 months ### "Great for small businesses " September 5, 2025 5.0 Pros HoneyBook has proven to be one of the most effective tools I've utilized, particularly for small businesses ,It greatly reduces the time spent on client management. All your needs are met in a single platform, including invoicing, scheduling, and monitoring project advancement. It's user-friendly, and you don’t have to be a tech expert to navigate it. Cons So far there are no reasons not to like about HoneyBook, it's easy to use and it's also straightforward Review Source RP Ryan P. Graphic Designer Design Used the software for: Less than 6 months ### "Look and feel like a big corporation even if you're a small time op." March 16, 2026 5.0 Overall I like Honeybook. I feel it can make even smaller businesses like mine look very polished and professional. Pros My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place. Cons My least favorite thing is the price. As a solo entrepreneur, budget is tight and the barrier to entry is around $40 a month. Review Source KB Karen B. Jungian Life Coach and Certified Grief Educator Health, Wellness and Fitness Used the software for: I used a free trial ### "Must see > if you need it, they have it!" October 28, 2024 5.0 I loved the articles and it definitely helped me determine what I did need. I was a little overwhelmed though. With that said, I was just a beginning business so I wasn't even sure what I needed. For what was there it was fantastic. Pros Honeybook is very dynamic. If you need it, it is most likely included. Cons It became a little overwhelming when I was starting my business. It offered more than I needed. (good problem to have!) Alternatives considered [Setmore](https://www.capterra.com/p/122035/SetMore/) Reason for choosing HoneyBook I didn't. I used Honeybook up until my free trial was over. It was just too expensive for my start up. With that said - it is worth the investment. You definitely get what you pay for. Review Source AB Angela B. Owner Marketing and Advertising Used the software for: 2+ years ### "Great for basic client tracking and proposals. Slowest for payment deposits." April 5, 2024 5.0 I use the super basic functions of the platform. I am aware of the other great tools it offers - my business just can't afford the pro costs. I am on my fourth year using HB and still trying to figure out how to use some of the features. Pros I purchased Honeybook primarily to keep my client details in a single location while gaining the ability to send proposals and invoices for the clean, professional touch. This area is very easy to use without having to hire a pro. Cons To use all the features of CRM, you need to hire a pro who can set you back at least $2k. Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If you receive a payment on a Wednesday, for example, you won't get that deposit until at least Monday. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing HoneyBook I chose Honeybook for the invoice tracking and easy client setup. I had hoped to figure out more features to get more out of the offering but I just got lost in the lack of finding videos how to use the tools for my needs. Review Source AM Amber M. Office Manager Consumer Services Used the software for: 1-2 years ### "Honey with HoneyBook!!" March 26, 2025 5.0 My overall experience with HoneyBook has been an amazing one!! The interface is super easy to use for both user & administrator. Customer service is outta this world!! I love love love me some HoneyBook!! Cons Fortunately, I like all the options & features that HoneyBook has to offer!! Review Source DJ Daphnah J. Web Designer Design Used the software for: 2+ years ### "HoneyBook is Sweet" December 7, 2024 4.0 My overall experience with HoneyBook has been mostly positive. There have been so many updates recently that it can be hard to keep up but all the changes have been very welcome. Pros What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform. Cons What I like least about HoneyBook is that there is no way to add a global discount code to a product or all products. Review Source GF Gregor F. Photographer Media Production Used the software for: 6-12 months ### "Professional Experience Review" April 1, 2025 5.0 All my business management relies on using this solution, it's accessible and reliable Pros I used it for automated workflow with easy invoicing and all kinds of templates Cons I use it every day and I haven't gotten discouraged from using it Review Source SP Scott P. Owner, manager Entertainment Used the software for: 2+ years ### "Honeybook Use " October 15, 2024 5.0 Overall experience is great. I use almost every day. A few times a week and also collect payment using the software Pros Keeps track of the projects. Auto reminder follow ups, financial records, project recap, booking forms and how the project details auto populate Cons The financial reports are not accurate. Also need easier login for multiple business logins. Deposits take a little longer sometimes Review Source EE Elizabeth E. Vp Chief Publishing Officer Media Production Used the software for: 6-12 months ### "HoneyBook: Manage your business without stress. " December 3, 2024 5.0 HoneyBook has so far been one of the best tools I have used especially when it comes to small businesses. It saves you so much time while managing clients. You have everything in one place, from invoicing to scheduling and also tracking your project progress. It is very easy to work with and you do not need to tech-savvy to use it. Pros My highlight is the fact that I can have everything that concerns a client all in one place. It makes it very convenient and is time saving. Cons I do not have anything I like the least at the moment. Review Source KM Krysta M. Owner Alternative Medicine Used the software for: Less than 6 months ### "Honeybook is the BOMB" January 24, 2025 5.0 My overall experience with HoneyBook was pleasant. Pros What I liked most most about is was it is easy to use. Cons What I liked least about it was the price. Review Source PW Peggie W. Manager Health, Wellness and Fitness Used the software for: I used a free trial ### "HoneyBook an amazing product!" December 24, 2024 4.0 Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for management of projects and customers. Pros I like the Streamlined Workflow and the Customizable Templates. Also the ability to pay directly through the App. Cons Price is pretty expensive for small businesses. There is no built-in time tracking. Review Source AT Adrianna T. Operations Hospitality Used the software for: I used a free trial ### "Honeybook Solutions" November 2, 2024 3.0 Pros The contract features are vast and can be customized and create and save templates. Cons Honeybook doesn't let you use your own email address after configuration. Review Source BM Brandy M. Manager Warehousing Used the software for: 6-12 months ### "Great product " September 5, 2024 5.0 It helped with the efficiency of my daily work. Pros I appreciate it because I can perform my work without switching between multiple applications; it offers all the essential tools to enhance my efficiency, and I find that my closing tasks are more organized and quicker. Invoicing is simpler, and I can manage my projects in a more structured manner. Cons The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly. Review Source SB Sara B. Teacher Education Management Used the software for: 2+ years ### "Pretty neat app " October 20, 2024 5.0 Use for invoices and payments for a business Pros I liked how I could set up my invoices and send them Cons I don’t think I have had any set backs with this Review Source LA Langston A. Creative Director Design Used the software for: 2+ years ### "Great Software To Book Photography Clients" August 26, 2024 5.0 Pros The branding, logo and name are all trendy and up to date. This is very important when interating with new people, new clients. One wants the interface to be inviting. Cons It could have better contract signing features. Review Source OB Olivia B. FOA Medical Practice Used the software for: Less than 6 months ### "Optimis Corp Review " August 7, 2024 5.0 My overall experience has been nothing short of great, I find it easy to manage and schedule all appointments for our patients. Pros What I like most about HoneyBook is how efficient the software is for appointment scheduling. Cons There is currently nothing I dislike about Honeybook, it has been very effective and efficient. Review Source AR Alanna R. Owner Retail Used the software for: Less than 6 months ### "HoneyBook: Simplifying Business Management for Freelancers and Small Businesses" July 9, 2024 3.0 Overall, HoneyBook is a fantastic tool for streamlining your business operations, especially if you’re a freelancer or run a small to mid-sized business. It combines a ton of features into one easy-to-use platform, saving you time and effort on admin tasks Pros I love how it combines so many features in one place, like project management, invoicing, and client communication. The templates for proposals and contracts save a ton of time, and the automation features help keep everything running smoothly without a lot of manual effort. Plus, the integration with other tools like Google Calendar and QuickBooks makes syncing your work a breeze. Cons The mobile app, while handy, doesn’t offer all the features available on the desktop version, which can be a bit frustrating when you're on the go. Also, it’s a bit pricey, so it might not be the best option if you’re just starting out or have a tight budget. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.