# Page 2 | HoneyBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HoneyBook the right Florist solution for you? Explore 680 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162588/HoneyBook/reviews --- HoneyBook 4.7 (680) [View alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of HoneyBook ## Showing most helpful reviews Showing 26-50 of 680 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CEO and Lead Consultant Marketing and Advertising Used the software for: 2+ years ### "Good Tool for the Value" February 9, 2026 5.0 I have been a user of Honeybook for 4.5 years. I use it for recurring invoices, contracts, and customer management. It needs some improvements but overall it's a good tool for the money. Pros I love the ability to create templates and recurring invoices with the Honeybook configuration and implementation tools. Cons I do not love the UI \[User Interface\] of Honeybook. It seems a bit dated and is not intuitively laid out. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing HoneyBook It was a cheaper alternative, at the time. Honeybook is now more expensive. Review Source KJ Kira J. Copywriting Marketing and Advertising Used the software for: 2+ years ### "Perfect option for a solopreneuer looking to make money without sacrificing time" July 11, 2025 5.0 As a user for over two years, I am pleasantly surprised by how easy it is to use, specifically for invoicing clients. It's changed the way I approach onboarding and recurring payments. Pros I liked that there were many options within one tool. I appreciate how often new features are released. Cons While I appreciate new features being rolled out often I don't love that it feels difficult to implement. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook Honeybook seemed so much easier to use than Dubsado. Review Source Sarah D. CEO Design Used the software for: 2+ years ### "Good but not great for what I needed" April 26, 2026 4.0 It was good, but overall I needed something more robust for my business. I ended up switching to Jobber because it had more features. Pros HoneyBook was easy to use, easy to set automations up, a nice place to store client info. The pricing is very reasonable. Cons Reporting wasn't great. The integration with quickbooks wasn't perfect. Wanted more from the email marking aspect of it. Review Source KF Katelynn F. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to use & understand for all parties, bit too expensive in my opinion though." December 8, 2025 4.0 Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files. Signing contracts is easy for them, & so is paying invoices. Pros It's very easy to setup, the templates were the most helpful part as they gave me guidance on what information should all be included in my contracts. Cons Price has increased to an amount that I personally find unreasonable, it's no longer worth the money. Switched from [Invoice Simple](https://www.capterra.com/p/165683/Invoice-Simple/) I wanted a platform for invoices & contracts could be taken care of within the same platform Review Source Mai M. VP of Events Entertainment Used the software for: 2+ years ### "Book with Ease!" December 18, 2025 5.0 My overall experience with HoneyBook was overwhelmingly positive. Easy to adopt and implement into daily use! I found the entire experience to be streamlined and incredibly user friendly. Not only for me, but for my clients as well! Pros I was nervous to implement a new platform but I was SO delighted to find how user friendly this program was! I was immediately grateful for how quickly I was able to adopt HoneyBook and use it to create proposals, contracts while tracking payments and communications. Cons Honestly, I don't have any cons- the only one I could possibly think of was that it once went to someone's spam box as opposed to their inbox. Review Source AA Alix-marie A. Owner Entertainment Used the software for: 2+ years ### "Client experience dropping" April 13, 2026 4.0 I feel as they're becoming more AI heavy, they're losing the reliability with unforeseen issues. We never had issues with Honeybook until they started tweaking everything to incorporate AI. Pros It's still okay for organizing clients. Customer service is quick and friendly. Cost is fair. Templates look nice and are easy to setup for simple items. Cons There are issues coming up (like client answers not being auto saved) that there is not answer for. Even an issue with the "EST" timezone disappearing, making me unable to set the timezone for the event. The timezone they were able to fix within a week - but the solution to the client answers not being saved was a fail. They asked me to ask the clients to record the issue - there is no way I'm asking a client to record something (especially when it may not happen at that time) after they've just lost 3 hours of work from the template not auto saving. They're already upset enough as is. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/) Reason for choosing HoneyBook I was looking for something that would allow me to map my questionnaire answers to specific google sheet cells. Wix does this but was lacking everything else Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Needed more features and automation. Being able to send a beautifully customized proposal makes us look a lot better. Review Source AG Ashleie G. Maternal and early childhood systems analyst Program Development Used the software for: 2+ years ### "An entrepreneurs dream space " May 10, 2026 5.0 I recommend HoneyBook to all new business owners and entrepreneurs. It keeps me organized and easy to store everything I need in one place Pros I love HoneyBook! It’s easy to setup and receive payments, send and receive emails and contracts with my customers and rarely have I had any tech issues. Customer service is super helpful and the value for the tier two was worth it. Cons Nothin. There’s still a lot to learn about using it. I do kinda wish there was a desktop version I could download and have open up when my computer starts up. Review Source CF Chris F. Manager Entertainment Used the software for: 2+ years ### "One of the best CRM platforms for wedding professionals" March 23, 2025 4.0 Been a customer & user of Honeybook for many years now and very happy overall with how seamless & efficient my booking process is for myself and my clients - a major time saver and game changer! Pros A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments. Cons The automations features are great, but lacking actual conditional smart automation abilities. Hope to see a more complex interface in the near future when it comes to creating smart automations. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Unlike the manual data entry and tracking with Excel, Honeybook automates most of my booking needs that I had to track manually on my own before I switched. Review Source MT Matthew T. Owner operator Events Services Used the software for: 2+ years ### "Why I love honeybook" February 9, 2025 5.0 I had a wonderful experience with honeybook and plan to use it again with my next business I devour. Pros It made it super easy to keep track of my events that I had coming up as well as keeping track of events I had already completed. Cons With honey book it was very user friendly. Review Source JR Julie R. CEO Owner Cosmetics Used the software for: I used a free trial ### "Great for my small business" September 23, 2025 5.0 So far I really like creating my business invoices. Taking orders and creating a project profile for the custom orders. Pros Honey books makes my small business look professional when creating invoices and taking payments. I am currently exploring all the other features to enhance my overall customer experience. Cons I am new so I am not sure yet what the cons may be. I have only started looking into all the features. Review Source TD Tom D. Owner and Lead Photographer Photography Used the software for: Less than 6 months ### "HoneyBook - A good CRM, but not great" April 12, 2025 3.0 I was satisfied with HoneyBook's features. They were solid and easy to use, and I was happy with the reporting features. Pros Overall, HoneyBook was an adequate CRM. It had a relatively intuitive dashboard and ease of use. Cons I found HoneyBook to be lacking in metric analysis and social media management. Alternatives considered [Thryv](https://www.capterra.com/p/156926/Thryv/)[HighLevel](https://www.capterra.com/p/177156/HighLevel/) Reason for choosing HoneyBook I did not choose HoneyBook over alternatives. I chose Thryv over HoneyBooks because of Thryv's online and social media management features. Review Source LT Labidi T. IT Manager Information Technology and Services Used the software for: 6-12 months ### "HoneyBook is a Must Have Software for All Companies " August 4, 2025 5.0 My overall exeprience with this tool has been exceptional. It has seamless features that help us conduct recurring and billing with efficiency. Pros It is highly automated which helps us generate a great workflow to promote high productivity. It also integrate well with other tool which helps create invoices with ease without much hassles. Cons HoneyBook has been very effective. All our billing and recurring needs has been ease and very accurate. I have no complaints so far. Review Source CC Cordell C. Tech support Civic & Social Organization Used the software for: 6-12 months ### "Honeybook for the win" October 9, 2025 5.0 Pros It's super easy to stay connected with clients. Everything is super organized and not clutter I would highly recommend this product. Cons There's nothing I don't like. It's a breeze and makes work easier. If you haven't tried the app then do it right now. Review Source MG Moran G. Mobile Marketing Lead Consumer Services Used the software for: 2+ years ### "Arranges financial claims workflow, documented records, standardized forms" December 31, 2024 5.0 Pros HoneyBook ensures credibility for all parties involved in the invoice. It enables us to create digital invoice forms and link them to customer records and email with ease. I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently. Cons There are not many negatives to HoneyBook, all the tools are easy to use, records are always up to date, notifications are excellent and all transactions are documented efficiently. Review Source RT Ricki T. Owner Marketing and Advertising Used the software for: 6-12 months ### "Honeybook is fine for what it does." January 15, 2026 4.0 Pros I really enjoyed their emailing abilities. I was able to batch emails ahead of time, and see when they had been read. Cons I didn't like is that the more advanced features had a bit of a more steeper learning curve. Pricing for what I needed. Review Source KK Kelvin K. Web Developer Design Used the software for: 1-2 years ### "Iconic, Reliable and Full-featured PPM Platform " March 17, 2025 5.0 Pros HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time. Cons I have not experienced any troubles when utilizing HB. Switched from [Project Insight](https://www.capterra.com/p/20129/Project-Insight/) HoneyBook is easy to use since it has a clean UI unlike Project Insight. Review Source MM Mohammad M. Splunk System Administrator Computer Software Used the software for: 6-12 months ### "Managing clients has never felt this smooth" April 12, 2025 4.0 Pros I liked that with HoneyBook I can track the client through the whole process from the first interest to the last payment. The current mode of delivering proposals and contracts takes less of my time and response rates are also quicker since everything can be done in one pipe. Cons It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes. There were about several meetings changed and were not updated, it has caused a conflict with my bookings slightly. Review Source MP Marissa P. Executive Director Human Resources Used the software for: Less than 6 months ### "Vendor Booking" January 16, 2026 5.0 I just using it for our music festival to book bands and bar cart. Its been pretty efficient so far in keeping things organized and setting up payment schedule. I'm looking forward to using it more with our other events. Pros The ease of use booking and paying vendors for our event. Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival. Cons I'm brand new to the program so I'm still learning but the so far it hasn't been too difficult to learn. Review Source DG Desiree G. Peer support worker Health, Wellness and Fitness Used the software for: 1-2 years ### "Sign away!" January 7, 2026 4.0 Overall my expericance has been a good one. I do wish it was a little less expensive to access certain features. Pros I LOVE the ease of use. Nothing is complicated it's right there on how to use it and add signatures to everything. I feel safe and comfortable in using this product no concerns of my info getting anywhere other than where it is suppose to. Cons The price of there packages is expensive. Even the cheapest option is pretty high. Customer support is also a little slow to get back when there is an issue. Review Source MA Meriem A. Customer Support Representative Health, Wellness and Fitness Used the software for: 1-2 years ### "Proceeds simple with the use of clientflow tools" April 12, 2025 4.0 Pros I use HoneyBook to build proposals containing services terms as well as incorporating payment, all into a single process. This has helped me with not having to negotiate with clients frequently regarding scopes and I have also been able to cut down on the duration taken while closing deals to almost by half. Cons I can’t keep track of the changes which is why if I for instance resend a proposal or edit a contract mid-process, the only way to keep record of the changes is manually. It becomes difficult to settle issues if something was changed and the user did not know about it. Review Source DJ Daphnah J. Web Designer Design Used the software for: 2+ years ### "HoneyBook is Sweet" December 7, 2024 4.0 My overall experience with HoneyBook has been mostly positive. There have been so many updates recently that it can be hard to keep up but all the changes have been very welcome. Pros What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform. Cons What I like least about HoneyBook is that there is no way to add a global discount code to a product or all products. Review Source GF Gregor F. Photographer Media Production Used the software for: 6-12 months ### "Professional Experience Review" April 1, 2025 5.0 All my business management relies on using this solution, it's accessible and reliable Pros I used it for automated workflow with easy invoicing and all kinds of templates Cons I use it every day and I haven't gotten discouraged from using it Review Source AJ Amy J. Owner Design Used the software for: 6-12 months ### "Honeybook is the perfect CRM tool for your design business!" January 20, 2025 5.0 My overall experience with Honeybook has been great! It is such a life-saver for my business for so many parts of my client processes. Pros Honeybook has a lot of Pros in my opinion. I love how easy it is to customize all of my client templates. I can easily brand my proposals, invoices, contracts, client portals, etc. My clients get a seamless, branded experience from inquiry to booked! Cons There really isn't anything that I don't like about Honeybook. Review Source KW Kimb W. Owner Design Used the software for: 2+ years ### "A must have tool for Client Management" March 16, 2025 5.0 It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all Pros I would choose tasks, issue receipts, and are able to guide agreement easily. The self-features drive thru time and the interface is intuitive so this is beneficial to a beginner Cons A few more alternatives for customization may be more convenient Review Source BN Brandon N. Engineer Civil Engineering Used the software for: I used a free trial ### "Great Mental Health Tool" August 4, 2025 5.0 Pros It’s easy and reliable to use. It’s not difficult to set up and get a hand on the use right away. Fantastic experience. Cons I didn’t find any issues with Honeybook. So far my experience has been pleasant. I think it’s a great tool. 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