# Page 4 | HoneyBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is HoneyBook the right Florist solution for you? Explore 680 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162588/HoneyBook/reviews --- HoneyBook 4.7 (680) [View alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 4 - Reviews of HoneyBook ## Showing most helpful reviews Showing 76-100 of 680 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Melanie Latrelle G. Designer and Photographer Design Used the software for: 6-12 months ### "I'm glad I found Honeybook!" August 8, 2022 5.0 My experience has been great. It keeps my organized and I have recommended to other people for their business. Pros I like that the interface is easy to use and navigate and is visually appealing. I can track my leads and communicate with them and send emails and send updates and invoices, contracts, and receive payments all in one place. It keeps my business organized. I like the mobile app for business on the go. The customer support is helpful and responsive. Love the scheduling app! It has replaced my previous scheduler. Cons I want more email customization - better html features - add photo to my signature, add gifs, rename buttons and add them wherever I want in the email. I'd like it to manage my items better - have a place where I can update item pricing and descriptions and archive old items. I'd like better customization around the contact forms. Be able to match the text and font and fields closely to my website so that it integrates better onto my design. Be able to change colors of text and lines, and fonts and customize the lead contact form better. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook The other product had a high learning curve. I took training courses to get started and it was still confusing. The interface wasn't that pretty or easy to navigate. The scheduling app was ugly. Even though it allows for more customization than Honeybook, I chose Honeybook because the entry level price matched my business and I like the clean look of the interface and easy to use navigation and the mobile app is great! Review Source JD Jessica D. Wedding Photographer Photography Used the software for: 2+ years ### "HoneyBook took my business to the next level" April 15, 2022 5.0 Pros I love how I have everything directed right into honey book. Its a space where my entire business is ran from and the look and feel of honey book is so inviting and easy to use. Set up was a breeze (and fun) and my clients RAVE about how easy it is to communicate and easily access all their information with me. Bonus - clients love that they can pay through HoneyBook too! Makes everything look expensive and legit! Cons Honestly, I don't really have anything I don't like. Maybe more space within the pipeline to be more tailored to my business (able to add more) And I'd like the option of uploading PDF's to templates like brochure. I like honey books brochure making ability.. but I also want more features and more control. Like building a webpage on squarespace. SO FUN Reason for choosing HoneyBook A few of my photographer mentors were on Honeybook - so I didn't think twice about it. Review Source CD Cameron D. Owner/Operator Entertainment Used the software for: 2+ years ### "CRM Made Simple, Slick , and Seamless" October 6, 2022 5.0 HoneyBook truly helped me "level up" my business in nearly every area. The integrations, automation, templates, and payment processing systems all stand out both to me and my clients. Pros HoneyBook's "Pipeline" feature makes tracking inquiries, keeping up with contracting and following up after events nearly effortless. The power to automate these steps in the process while still being able to customize the automation allows me to keep my client interactions prompt, professional, and most importantly - personal. Email reminders keep me on top of my inbox, and templates turn once-tedious processes into a breeze. HoneyBook's client-facing side is deeply customizable and helps me maintain a professional aesthetic even when I'm drowning in the background. Cons HoneyBook shines for many industry professionals but isn't without a few details in need of improvement. Uploading files to customize templates can be difficult due to the restrictions placed on file types and sizes. Businesses with more non-traditional models may also find HoneyBook difficult to customize to meet their needs. Review Source JK Jennifer K. Photographer Photography Used the software for: 2+ years ### "HoneyBook is the right CRM for you!" January 23, 2021 5.0 I love HoneyBook. I have looked at switching just because I’m interested in seeing what else is available & how they compare, but I think my loyalty & the overall satisfaction with HoneyBook will keep me here! Pros HoneyBook just overall has so many great features that will help you run & maintain your business every day. During the onset of Covid & with so many of us experiencing cancellations & such, they were the only CRM I knew of that rolled out any help with legal documents to help you convey the right words to your clients to not only help you stay level headed & in charge of your business, but also helped your clients realize that cancelling should be a last resort & that we business owners are here for them! I am also a big fan of most all of the templates that they provide for you to help set your business up for success! Aaaand in the Winter, I love the little Snowman icon that sips hot cocoa & makes the computer screen be a wintery scene. Adorable! HoneyBook is very easy to use, & their customer service & tech departments are da bomb! Cons The only things I wish that HoneyBook would improve on the most would be trying different variations with the project pipeline, with adding more availability or being able to choose between pipelines for different project types, & working out some kinks with the scheduling system between what we intend for clients to see in availability & what they actually see; & for the client to be able to go in & change their selection of date & time immediately afterwards & up to half an hour later. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook The hype & the partnership to the Rising Tide Society. Review Source Denise “Niecy” B. Master cake artist Food Production Used the software for: 2+ years ### "HoneyBook has been a total game changer for my business" April 24, 2022 5.0 Pros The software is so easy to use. Once you have your templates and automations in place (most of mine were set up by the concierge team) everything runs pretty much by themselves. Cons The client payment processing fees are more pricey than what I’ve used in the past and the instant deposit fees are through the roof. It takes up to 4 days otherwise for payments to arrive in your account, but I just wait it out due to the astronomical fees. Review Source JP Jessica P. Owner | Marketing Strategist & Coach Marketing and Advertising Used the software for: 2+ years ### "Your go-to, all-in-one CRM for small business!" February 13, 2022 5.0 Amazing, hands down! Pros Easy to use and so many features! The ability to go to one place AND have so many things automated is amazing! Cons There are little things that can be improved, but so does everything. I have voiced my suggestions to the HoneyBook team and they are passing the information along to try to improve my experience. Even without those being fixed, I still love HoneyBook. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing HoneyBook I needed something easier for a non-bookkeeper/accountant but that I could still understand my business in. Plus, having everything in one place made it an easy decision! Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/) Everything all in on spot was the big excitement for me! Review Source TB Tracy B. CEO Hospital & Health Care Used the software for: 2+ years ### "Traumatized: 2 Years of Headaches then back Square 1" January 23, 2023 2.0 Traumatizing. They’ve got the right idea but not a single clue about operating a business. In the end, the lesson learned in my own business is to stop paying for headaches sooner rather than later. Pros Customizing the aesthetics of Client facing files was the reason we used it and the time invested in getting those things created, was why we stuck with it far longer than we should have. Regret every penny and every hour spent on this software, ultimately they “updated” their format (again) and we had to start all over - at our expense and time investment. They lost every payment dispute, dispute our never having lost one when we could handle them: our contracts are iron clad. You’re not given the choice to handle dispute: they must do it - they charge you for it too! Cons Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do biz on weekends - too bad for you. Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague. I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing HoneyBook Already using Notion for biz operations, added the functionality of Honeybook to Notion myself using Typeform integrations. I wouldn’t have had the knowledge to do this 3 yrs ago when I started w Honeybook, learning Notion has been a fantastic investment of time and very inexpensive. Review Source Matthew K. Portrait Artist Photography Used the software for: Less than 6 months ### "Best I've Used So Far" August 22, 2022 5.0 Overall it has been a Godsend. I am feeling much better about how I manage my business with Honeybook. Pros I love using Honeybook! I've tried a couple other CRM softwares, and this one is by far the easiest to deploy and keep me on track. It is logical and feels easy to use, which has kept me using it rather than reverting to inefficient paper tracking. The customer service has been great: always quick and friendly to answer questions and help me through something I didn't understand. I would highly recommend Honeybook to anyone. Cons The calendar sync is sometimes glitchy, but that could also be user error. One thing that would make it better would be an easy way to override when I am considered "busy" on my Google Calendar that syncs in. I'd also love to have SMS communication with my clients, but rumor has it they are working on this. Alternatives considered [17hats](https://www.capterra.com/p/144328/17hats/)[Tave Studio Manager](https://www.capterra.com/p/92909/Tave-Studio-Manager/) Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho was just too confusing - I love that it's one big suite to manage Social, and Website, and Accounting, and CRM, and washes my windows...but it was overwhelming, and to have someone help me set it up would require an additional subscription. Studio Cloud was just clunky. I may not have given it enough effort, but it just wasn't quite there for me. Review Source Michelle Simmons -. photographer Photography Used the software for: 2+ years ### "The BEST investment for my business" May 25, 2021 5.0 Love love LOVE HoneyBook! I've been using it for several years now, and can't imagine using anything else instead. And their customer service is QUICK and helpful for the few times I haven't been able to figure out how to do something. Pros It keeps my business organized and on track! From digital contracts and invoicing, custom brochures and questionnaires, to email tracking and a simple way to see what step I'm at with each project, HoneyBook keeps me on track. Cons The worst part about it is getting started, but even THAT is pretty simple with their "concierge service" where you can send them your current forms and they'll digitize them for you! Switched from [Pixifi](https://www.capterra.com/p/128862/Pixifi/) Pixifi got the job done but was feeling a bit clunky. HoneyBook does everything they did and MORE. And better still, it LOOKED GOOD. Since switching, I've had quite a few clients tell me that they ended up hiring me BECAUSE everything looked so good, professional, and was easily handled online! Review Source DR Danielle R. Life Skills Coordinator/ Photographer Non-Profit Organization Management Used the software for: 2+ years ### "Honeybook " March 16, 2022 4.0 I've had great experiences with HoneyBook. Ease of use and helpful customer service. Pros I love the interface. It is easy to use and functional. If you have questions there are facts and questions you can look at or contact customer service. They are very informative and easy to work with. Cons Starting out was the hardest part. As with any new software you must familiarize yourself with the product. Reason for choosing HoneyBook Just the overall ease of use. As well as the personalization. Review Source NK Nicole K. CEO / Owner / Photographer Photography Used the software for: 6-12 months ### "1 year of Honeybook as a Photographer" August 4, 2022 5.0 The service is quite expensive for a yearly contract, however it is the only software I feel good enough to use and understand. I love it and my clients do too. I also have had a few chances to speak with the live online chat support and they are the sweetest, most knowledgeable people you could work with virtually. Pros I like that it is user friendly, fast, safe, secure, and smooth booking process for my clients. I love the idea of being organized all in one place from the bookings, scheduling, payment processing, and contract signing. There are so many ways to edit your own critical documents for your clients and business. Cons How To guide is helpful to an extent. There were still things such as the automations and other issues I needed help with by my mentor who is also a photographer. She helped me set up my whole process cause it does not give you an example to let you know where to start with brochures, packages, invoice creations, etc. Review Source Richard G. Photographer Photography Used the software for: 6-12 months ### "An absolute must for a photography business" September 2, 2022 5.0 It is unbelievably easy to make professional client management workflows, and handle the client interaction from first contact, through planning, shooting, delivery, and billing. Everything is seamless, much can be automated to keep things on track, and everything is in one spot. It just makes my whole process so much easier to manage. Pros I am blown away by the value I get from HoneyBook every month. It makes doing many of the tasks I absolutely hate (billing, contracts, managing email, scheduling - the business-y stuff of business) absolutely dead simple and painless. I am a huge fan of this software, and regularly recommend it to others who do creative work. Cons I have very few quibbles with the software. Perhaps a bit more obvious control over the aesthetics of the brochures and documents would be nice, and I would love some additional automation, but overall the system works great and makes it so easy to manage everything that I have a hard time finding anything to complain about. I suppose that I would love an i-frame-based embed for the contact form. My portfolio site doesn't work with the embed type that honeybook provides. Review Source BB Brandy B. CEO & Principal Consultant Public Safety Used the software for: 6-12 months ### "Great for wedding industry, not so much for consultants" June 7, 2022 4.0 Pretty good but I think Honeybook is geared towards those in the wedding industry, not for consultants. If I find something better, I may move to another CRM. Pros I like the automatic email/brochure/invoice workflows you are able to set up. I like that it tracks the emails and you are able to see your last discussion. I like how easy it is to set up a contact form in my Squarespace website, and contacts who inquire flow into my honey book account. Cons The tasks need to be improved. The tasks only allow you to add it, but it doesn't allow the tasks to be sent to your email if it due tomorrow or today. You have to see the tasks in Honeybook to remember to do it. Also, I have the same tasks to do weekly, and you can't set up reoccurring tasks, which is a waste of time to type them in every week. The invoices need to be improved. Lots of my consulting clients are not allowed to use portals to go find the invoice. SO I have to print PDF the invoice and send it via email to my client. However, the print to PDF option does not make the PDF look very professional. It needs to be upgraded. Review Source MW Monique W. Owner Events Services Used the software for: 2+ years ### "Manage your business from lead to closing with a single tool - HoneyBook" May 22, 2021 5.0 Manage your client database, track time and bill clients in real time, and seamlessly manage payments. You'll spend less time on paperwork and more time helping clients. Pros HoneyBook is a simple to use, all-in-one project management tool. It allows you to connect with clients anywhere with an internet connection. Automates the frustrating task of sending proposals, sending the right client the right proposal at the right time. It sends invoices directly to clients, collects payments, keeps track of expenses. Real-time alerts keep you connected with your clients. Cons I'd love to see more detailed task management for independent contractors' collaboration, and for clients. I'd also request that HoneyBook connect with Zapier alternatives such as Pabbly Connect, Integrately, and Integromat. Review Source SG Shelbye G. Photo booth owner Entertainment Used the software for: 2+ years ### "The easiest way to get paid fast!" January 29, 2020 5.0 My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years! Pros 1.Template building for sure. Not having to hand customize every single contract has saved so much time. 2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know! 3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess. 4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry! Cons 1\. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing. 2. There is still a lot of room for more organization in the communication process from sales to project completion. Alternatives considered [17hats](https://www.capterra.com/p/144328/17hats/) Reason for choosing HoneyBook After looking into many different options (I don’t even remember all of them) we chose HoneyBook because of: 1. It’s UX design. It was very easy to navigate and use for both us as the admins and the customer. 2. The process of receiving payments was so simple. 3. The template creation which eliminated customizing every single contract manually. 4. The app! Review Source Ezekiel R. President and CEO Information Technology and Services Used the software for: 1-2 years ### "LocallyHost.Com use of HoneyBook" May 19, 2022 5.0 It enables us to create, send and manage contracts, invoicing and billing like no platform we have ever used Pros Easily sending out contracts and enabling the clients to sign them electronically Cons The cost of transitions when collecting online payments from clients Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing HoneyBook We used DocuSign for some time and stopped because HoneyBook provides significantly more value Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We stopped using QuickBooks Online to send out invoices as we couldn't use it to sign documents electronically Review Source AP Alyssa P. Founder & Creative Director Design Used the software for: Less than 6 months ### "Using HoneyBook is like having a personal sales assistant helping me run my business 24/7" September 1, 2020 5.0 Wow, just keeping everything in one place for my business and the way HoneyBook automatically saves everything that I've been working on has been absolutely transformational. I feel like HoneyBook is 5-10 apps all in one. I also like your customer support and the overall vibe of your company that I get from using your product. I feel like you truly care about your customers :) Also, I'm currently on the $1 per month plan for 6 months. Keep offering that, because that is what made me commit to HoneyBook! Also, your pre-written proposal legal contract is AMAZING! So professional and easy to customize. Pros Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content. Cons The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook. Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too. Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM. Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Proposify](https://www.capterra.com/p/133332/Proposify/)[Ignition](https://www.capterra.com/p/140861/Practice-Ignition/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing HoneyBook Price, ease of use, everything being in one place, support staff to help with onboarding, good UX and UI. Review Source MM Matteo M. Contabile Textiles Used the software for: 2+ years ### "Un buon software CRM" April 30, 2023 5.0 Pros Honeybook è una piattaforma di gestione del lavoro e della clientela progettata specificamente per creativi, liberi professionisti e imprenditori. Ho avuto l'opportunità di utilizzare questa piattaforma e devo dire che sono rimasto molto soddisfatto.Uno dei principali vantaggi di Honeybook è la sua interfaccia utente intuitiva e facile da usare. La piattaforma è molto ben organizzata e ti consente di tenere traccia di tutte le attività relative ai tuoi progetti in modo semplice e veloce. Inoltre, la piattaforma offre un'ampia gamma di funzioni, come la creazione di contratti, la gestione delle fatture, la pianificazione degli appuntamenti, la condivisione di file e la comunicazione con i clienti.Un'altra grande caratteristica di Honeybook è la sua capacità di automatizzare molte delle attività che solitamente richiedono molto tempo e sforzo. Ad esempio, puoi impostare dei modelli di email predefiniti per inviare messaggi ai tuoi clienti in modo rapido ed efficace. Inoltre, la piattaforma ti permette di inviare promemoria automatici per i pagamenti e di organizzare i tuoi progetti in modo da non perdere mai di vista una scadenza importante.Infine, Honeybook è molto flessibile e personalizzabile. Puoi adattare la piattaforma alle tue esigenze specifiche, aggiungere campi personalizzati ai moduli di contatto, creare modelli di contratto personalizzati e altro ancora.In generale, sono rimasto molto soddisfatto dell'utilizzo di Honeybook. Cons Purtroppo, anche se Honeybook ha molte funzionalità interessanti, devo esprimere alcune critiche sulla piattaforma.Innanzitutto, il prezzo di Honeybook è piuttosto elevato rispetto ad altre soluzioni simili presenti sul mercato. Questo potrebbe essere un problema per molti freelance e piccole imprese che hanno un budget limitato e che non possono permettersi di pagare costi elevati per la gestione della loro attività.Inoltre, nonostante la piattaforma offra molte funzioni utili, ho notato che l'interfaccia utente di Honeybook può risultare un po' confusionaria e poco intuitiva. In particolare, ho trovato alcuni processi di configurazione dei modelli di contratto e dei form di contatto piuttosto complicati e poco user-friendly.Un altro aspetto negativo di Honeybook è che alcune funzionalità avanzate, come la possibilità di creare sondaggi personalizzati, sono disponibili solo per gli utenti che hanno sottoscritto il piano premium. Ciò significa che i clienti che hanno scelto il piano base potrebbero non avere accesso a tutte le funzioni di cui hanno bisogno per gestire la loro attività in modo efficace Review Source SG Sarah G. Co-Owner & Graphic Designer Design Used the software for: 6-12 months ### "One Stop Design Studio CRM" July 21, 2022 5.0 Overall, a positive change to what we had been using (which was everything across the board!). If you're thinking about switching to Honeybook for you design business, it is ultimately going to save you time and money because time IS money is this business. Pros Everything we had used to communicate with clients before Honeybook was built across multiple platforms. Proposals in InDesign. Contacts through email or phone. Contracts and Invoices in and.co. It was a lot to stay on top of. Honeybook has allowed us to streamline those processes. It's so easy now to even keep track of the status of each project, when proposals have been viewed, contracts signed, etc. All at a glance. After taking some time to set up templates, it has made our whole process less daunting when onboarding and offboarding. Cons It takes a little effort to get to know the template process and what templates your business needs. We found that for a while we were nonstop creating templates because we offer such a variety of services. But now we have built up our system of templates that can easily be customized for a client. Review Source RP Red P. Network Engineer/ Student / Freelancer Computer Networking Used the software for: 6-12 months ### "HoneyBook Overall Review" January 4, 2023 4.0 I think for a CRM HoneyBook is quite alright however there are still many competitors out there that do slightly better. Pros \- It has a wide range of useful features- Secure and customiztible- Integrates well with other services Cons \- Fees especially for third party countries- Some limited integration issues Review Source DB Deborah B. Designer Events Services Used the software for: 6-12 months ### "This Product is a Must." November 4, 2021 5.0 This software organizes our contracts, our proposals, our payments and essentially preps all our accounting in such a quick easy way. Our business became so much easier. We don't have to sit over paperwork for hours and that gives us time to give it our clients...which in turn gives us more clients. Our clients have never had to ask how to pay through the software because it is easy. The system even sends out payment reminders to our clients so we don't have to...which is definitely a major plus. I have already recommended HoneyBook to several other businesses who were struggling with all the paperwork and payments for their companies. This software makes that much of a difference. Pros The complete set up of contracts, invoices and legal portions was so quick and easy. Now we don't have to struggle with creating new proposals with each client. The auto population of products previously used is a huge time saver and makes it really easy for new employees to get the right price with the right product. Cons The only thing I would like to see, and truly, I haven't asked, so it may even be there already; the monthly report of income shows the total of all contracts that came in during the month. We only collect a deposit from each. We would like to see the income report reflect just the deposit total of the month for our accounting purposes. Reason for choosing HoneyBook HoneyBook wasn't just a payment software. It offered contract writing, a complete contact page to add to our website, calendar organizing ... it's like having an accountant, a salesperson, and an office assistant all in one. Knowing they have a team of people ready to answer any of my questions made me feel very secure that this was the software I was looking for. If that wasn't enough, having to only pay $1 per month for 6mths while learning and using the software was the cherry on top. I was already sold, but then they give a price like that? The choice was too easy! Now I'd be lost without it. Review Source MB Monica B. Wedding Photographer Photography Used the software for: Less than 6 months ### "I LOVE IT " February 3, 2021 5.0 The invoices are my favorite. I love being to bill clients through HB and not have to use a different program to do that. I get to keep EVERYTHING in one spot which actually saves me money. I don’t need a separate software for bookkeeping, calendars, workflow, etc. It’s ALL here. In one place. I’m obsessed. I can’t imagine not having HB. Pros Very user friendly, they offer so much! I love being able to track my expenses and schedule clients. I love the workflow feature, it’s so helpful. I REALLY love the fact that clients can pay you through the HB invoice. That’s probably the best part. Its awesome that they added a COVID-19 tool kit that shows you which clients are most likely to be affected. And then they have email templates that are COVID related. So many resources are provided, it’s like they actually care about us 🥺 💕 haha. Highly recommend Cons The only thing that’s a little slow is the payment actually getting to my bank account. I’m not even sure if HB has anything to do with the time it takes, but I do wish it didn’t take 2 days to finally show up in my account. I wish there was an option to “instantly” transfer the funds for like a 1% fee. Like Venmo! That way if someone needs the money ASAP, they can instantly get it OR they can choose to wait the 1-2 business days to get the full payment. That would AMAZING Switched from [17hats](https://www.capterra.com/p/144328/17hats/) I was using 17 Hats (EWW) before HB and I absolutely HATED it. They didn’t have HALF the tools HB offers. For the longest time, I couldn’t figure out why I couldn’t get the clients name at the bottom of the contract. They would just sign an empty line. I can’t tell you how many times I needed to YouTube “how to do \_\_\_\_\_\_ on 17hats.” Ive never had that problem with HB. AND 17hats charges the same as HB and they don’t offer everything HB has. Mind blowing. Review Source Alicia P. Google Workspace Consultant Computer & Network Security Used the software for: 2+ years ### "HoneyBook - One Stop Shop for New entreprenuers" December 2, 2022 5.0 Overall, I am willing to grow with the project since it has been so amazing so far! Pros I just love that everything that is needed for a online service business is there, The contact form right until the feedback request can be automated and processed. Cons I am not too crazy about not being able to have one client on multiple workflows and the calendar feature is not as robust. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing HoneyBook So much easier to use, that simple. Review Source Christina S. Owner Legal Services Used the software for: 2+ years ### "The Best Client Management Resource-- goes beyond normal software" September 20, 2019 5.0 Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up. Pros I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried. Cons It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) 17hats was too hard to use and things were getting lost in their many nooks and crannies. Review Source Response from HoneyBook September 23, 2019 Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs. SE Sarah E. Virtual Assistant Marketing and Advertising Used the software for: Less than 6 months ### "HoneyBook - the software I never knew I needed" July 3, 2023 5.0 Pros HoneyBook is very visually appealing and easy to use for both myself and my clients. The ability to create and save templates that I can edit and reuse for each client saves me SO much time, and it's truly so easy. It's very affordable and has already saved me a lot of time and headaches. Cons I honestly have no complaints about HoneyBook. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing HoneyBook HoneyBook had more features and included both the organization, scheduling, and file sharing features I was looking for as well as digital signature and contract templates. Review Source Response from HoneyBook July 17, 2023 Hey Sarah, Thanks so much for the glowing review! we're so happy to see that you're having such a positive experience with HoneyBook so far. :) Would you be willing to grant us permission to use this quote for marketing purposes (and attribute it to you of course)? If so - please send an email to ugc-marketing@honeybook.com and we'll follow up with next steps! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.