# Page 6 | HoneyBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is HoneyBook the right Florist solution for you? Explore 680 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162588/HoneyBook/reviews --- HoneyBook 4.7 (680) [View alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 6 - Reviews of HoneyBook ## Showing most helpful reviews Showing 126-150 of 680 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Ether S. Band Manager Music Used the software for: 6-12 months ### "Honeybook is a lifesaver!" April 9, 2021 5.0 I have realized after using Honeybook that I don’t have to spend time writing out emails as much as I used to! Templates have saved me so much time and made booking a client so much easier. I also feel like my services have had an upgrade in presentation and style, which has really helped book a ton more clients! Pros Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner. I love how user friendly the software is and the amount of support that is offered if you ever have a question! Cons The only complaint I have is that you can’t access all the same features and do all the same things on the Honeybook app as you can on a computer. This is only a very minor dislike because most important features are usable in the app! Review Source SB Sharon B. Owner Management Consulting Used the software for: 6-12 months ### "HoneyBook is the CRM for my Business Hands Down!" October 20, 2021 5.0 Pros What I like the most about HoneyBook is that I don't have to have several other software in order to serve my clients. I can email with my email signature, schedule appointments, send proposals, contracts, and invoices, receive payments, digital signatures, and set it all to my branding. Cons A couple of things I would like to see improved on would be workflow triggers and customization of default emails. Reason for choosing HoneyBook HoneyBook was all-inclusive and had everything I needed without having several other software platforms to work with a client. Review Source CR Charlene R. Coach and Photographer Professional Training & Coaching Used the software for: 2+ years ### "Keeping it all together! " March 29, 2021 5.0 I have loved Honeybook since I first downloaded it...Customizing everything was easy and FUN! Any time i had questions customer service was super fast and nice...which makes everything easier! Pros I love that all my projects are in one space, and organized so I can see where I am with what at what time...with just a click! Cons I don't have a con...Although it is worth each penny that they charge, it is hard justifying when business stopped bc of a virus (which shall not be named lol) I wanted to keep it to keep everything together but could not when even communication stopped with clients for a while. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) It was not very user friendly, I was always stuck looking things up to get it to try to do what I needed it to do. Review Source EC Elizabeth C. Owner/ Manager Hospitality Used the software for: 1-2 years ### "Efficiency with Honeybook" August 8, 2023 5.0 Keeps my contract and invoicing process easy for me and my clients. Pros I love how easy it is to send contracts and invoices to clients and how your notified when read, signed and payments made. Cons That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis. Review Source Anthony R. finance and international business Food & Beverages Used the software for: 1-2 years ### "provides a good experience" May 29, 2024 5.0 Pros I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile in the processes that I have to carry out with my clients and thus provide them with better attention and speed in document delivery. invoices, contracts and digital signatures. I can do many things at the same time and it helps me perform better at my job. Cons The system has never failed me, I feel satisfied with each tool I use and I am convinced that it has been the most efficient platform that I use for my work tasks. Review Source TJ Tami J. Photographer Photography Used the software for: Less than 6 months ### "Honeybook has changed the way I do business! " October 7, 2020 5.0 So far it has already made the business side of my photography more professional. If I am able to get it fully customized to my business workflow and strategy I think it will be an amazing product. Honey book has made communicating with clients, scheduling or rescheduling a session, and taking payments much easier than the way I was doing things. Pros Booking clients and communicating with them throughout the planning stages of their project has become seamless. I have all emails and files in one place. I can easily make changes to their upcoming appointment, reschedule make suggestions on another location. I am able to send all documents in one proposal email. and get their signature on everything at once. Payments go through easily and client payment reminders have been very helpful. Cons I am a new user and it's a little difficult to set up to how I do business. It's taking me a lot longer than I would like to get things just how I want them. There are things I want to change such as the flow of automatic emails. I am having a hard time figuring out exactly where to change those settings. Reason for choosing HoneyBook When I chose to switch from Iris, I liked the professional look and feel of HoneyBook so I didn't shop around. I just switched. Switched from [Iris Works](https://www.capterra.com/p/149597/Iris-Works/) I was working through setting up on the free trial with Iris client management software, and the set up process was a nightmare, their program kept glitching and wouldn't allow me to do things that went smoothly in their tutorial videos... Long story short I had heard Honeybook mentioned in a few pages I follow online and decided to give it a shot. So far this software works way better and is easier to set up. Review Source AL Alicia L. Business Owner Luxury Goods & Jewelry Used the software for: 6-12 months ### "An All in One Platform for Automatic Workflows" March 31, 2023 5.0 This is one of the best automatic workflow systems I have used. Perfect for maintaining contracts and setting up auto-billing. I love that it reminds you when you have new leads so that you remember to follow up. This is perfect for running my business. Pros This is a great tool for sending invoices, signing contracts, booking and scheduling appointments, tracking inquiries, managing projects, accepting payments, and sending forms. It is incredibly easy and fast to set up and use, this is a really powerful tool. Cons I have no complaints except that the proof reading capability could be enhanced in the platform and/or translation options available. Alternatives considered [Square Online](https://www.capterra.com/p/275800/Square-Online/)[Cvent Event Diagramming](https://www.capterra.com/p/10021770/Cvent-Event-Diagramming/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) Review Source CS Cori S. Photographer Photography Used the software for: 1-2 years ### "The Best CRM Software EVER!!! " December 4, 2019 5.0 I am keeping my workflow seamless. I am not falling behind with not knowing what i have and havent done. I get notifications in my app on my phone to keep me up to date when i am not at a desk. Saving templates keeps me from having to re-do contracts and brochures to send to clients. And honestly the BIGGEST thing is it keeps me on top of clients and either closing things out if they arent interested, booking them if they just forgot to get back to me, or making sure they are seeing things. Pros I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use. Cons The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing HoneyBook This is geared more towards photographers and that is hard to find something that works so well that is build for us Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) I switched because i was wasting time manually making contracts each time, and i was lacking in the workflow department. I was hardly booking because it wasn't a professional look before honeybook Review Source MT Marek T. CEO Financial Services Used the software for: I used a free trial ### "HoneyBook Review" May 22, 2023 5.0 Overall, my experience with HoneyBook was positive. The platform streamlined my client management processes and helped me stay organized and efficient. The ability to centralize all client interactions, from initial inquiry to final payment, in one place was a game-changer. The platform's user-friendly interface and customizable templates allowed me to create professional proposals and streamline my workflow. While the reporting and analytics capabilities were somewhat limited, the overall experience with HoneyBook was excellent, empowering me to deliver a seamless client experience and grow my business effectively. Pros One of the things I liked most about HoneyBook was its all-in-one platform for managing client interactions and business processes. The ability to streamline and automate tasks such as client communication, project management, invoicing, and contracts was incredibly valuable. The intuitive interface and customizable templates made it easy to create professional-looking proposals and streamline my workflow. Additionally, the collaborative features, such as the ability to share files and communicate with clients in real-time, enhanced the overall client experience. Cons While HoneyBook had many positive aspects, one thing I liked least was the limited reporting and analytics capabilities. The platform provided basic insights into my business metrics, such as income and project status, but I would have appreciated more in-depth reporting and analytics features. It would be beneficial to have access to more comprehensive data and visualizations to gain a deeper understanding of my business performance and make data-driven decisions. Review Source SB Stephanie B. Owner Medical Practice Used the software for: 6-12 months ### "Honey Book is Excellent" June 19, 2024 5.0 Pros Ease of use and minimal training requirements! Cons Pricing could be a little better but overall I really don’t have any cons. Review Source KK Kathryn K. Operations Manager Events Services Used the software for: 6-12 months ### "Tries to do a lot of things, but none of them are done very well" September 17, 2021 2.0 I felt like the app looked great and had great potential, but the clunky UI design left me frustrated. We had been using it for almost a year and still felt that something just wasn't clicking. We ended up moving away from Honeybook and chose another program that was more specific to our industry. Pros The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it. Cons In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Wanted a program that had a more branded look & feel. Review Source Lindsey W. Owner Marketing and Advertising Used the software for: 1-2 years ### "A tool to check off multiple boxes" March 18, 2022 5.0 Overall I love Honeybook. I signed up when there was a super good deal but when it came time to renew, it was an easy choice to keep going with it. I use it to ease my new client onboarding and that alone is well worth it. All the other features are just a bonus. Pros I like that it gives me the ability to have multiple tools within one software. I don't need an extra scheduling tool, I don't need a CRM, I don't need an invoicing tool, I don't need a form builder for my website. Honeybook handles all of those things for me which makes it really simple to keep it all in one place. Cons Some things aren't really intuitive so I have to use the help resources or ask customer support for help in figuring things out. The great thing is that the support team is really easy to chat with and makes things really simple. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) I needed more out of what I was using and Honeybook solved a few different problems at once so it was an easy choice. Review Source Paige E. President Photography Used the software for: 1-2 years ### "Not User Friendly - Difficult Learning Curve" June 7, 2018 1.0 Pros Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well. Cons I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files. Review Source DM Daniela M. Owner & Photographer Photography Used the software for: 1-2 years ### "My business can't survive without Honeybook" April 21, 2022 5.0 This CRM makes my business run smoothly and efficiently. I otherwise would not be able to keep track of task due dates and all of my clients. I cannot run my business without Honeybook. Pros I love that everything I need to run my business is in one place, and that I can customize just about everything to create brand cohesive experiences for my clients. Cons Couple little things here and there, like a box won't move where I want it to in Flows, but they are always tweaking and adding new features. The customer service is also stellar so if anything goes wrong I know someone will be able to help me right away! Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook Honeybook felt more fun and personal, while Dubsado felt so professional that it felt sterile and like it would be hard to figure out. Review Source MT Maria T. Publicist Public Relations and Communications Used the software for: 2+ years ### "Invoicing made effortless with Honeybook!" November 22, 2023 5.0 Creating an invoice on HoneyBook is a straightforward process. It guides me through the necessary steps, from inputting client details to itemizing services and setting payment terms. The customizable templates provided also save so much time! Pros Honeybook's easy-to-use invoicing features have set a new standard for efficiency. As a professional managing multiple clients and projects, HoneyBook has made the task of creating and managing invoices simple for myself and easy for my clients to make payments. Cons There is nothing that I dislike about Honeybook. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Review Source RH Rae H. Photographer Photography Used the software for: 1-2 years ### "Best CRM! " June 25, 2021 5.0 Honeybook has given me the confidence to run my business like a boss. When I send clients proposal, contacts and invoices I look and feel professional. The user interface is clean, easy to use and navigate. Pros I really like how well thought out everything is. Honeybook meets my business needs on multiple levels. It's given my business the structure that it needed. My business looks good every step of the way with custom brochures, questionnaire and well drafted contracts. I started using Honeybook at the start of the pandemic and was amazed at the customer service. Honeybook stepped in to provide it's community with webinars and resources on how each business could navigate the pandemic. They went above and beyond and for that I am grateful. Cons I have nothing bad to say about Honeybook Switched from [Pixifi](https://www.capterra.com/p/128862/Pixifi/) Pixifi was straight up ugly! The user experience was not fun. I felt like it was lacking key features to smoothly run my business. Review Source BB Blake B. President Entertainment Used the software for: 2+ years ### "HoneyBook is a time and life saver" February 3, 2022 5.0 Everything makes my image as a professional company shine. I love it and will not change this. Pros I use the online form to brochure to proposal/contract. All very easy to use and learn Cons All is great and hope to learn about more tools that I am not using Review Source EC Erica C. Creative Director Design Used the software for: Less than 6 months ### "HoneyBook helps me build trust" December 20, 2021 5.0 Pleasant, professional, and easy—exactly what I hope for my clients when they work with me. Pros I absolutely love all of the tools I've tried so far, and can't wait to more fully utilize what HoneyBook offers. I launched my site after embedding forms and links to scheduling and it WORKS. I have onboarded two new clients already, and have others that are excited to work with me in the future because of the steps I've taken with HoneyBook. Cons As a professional designer, I'm used to being able to create whatever I need in my design software, but was thrilled to be able to remove that tedious aspect from my workflow after setting up brochures in HoneyBook. I would love some increased functionality and flexibility in those brochure templates, but that's certainly not going to keep me from using this amazing tool. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook HoneyBook was the obvious choice once I realized it worked so beautifully for other members of the visually creative community—photographers especially. Our workflows and processes are very similar in graphic design. Review Source TD Taylann D. Owner Hospitality Used the software for: 1-2 years ### "Best business decision!" July 30, 2022 5.0 Incredible. I can't see us using any other program. Pros Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience. Cons For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook Mobile app and integration with Gmail for scheduling tool. Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) Smaller company management and better fit for our current business. Review Source CW Crystal W. Founder Management Consulting Used the software for: 1-2 years ### "HoneyBook is good value for the price" December 16, 2021 5.0 I’m a sticky customer with HineyBook Right amount of fetuses for the price Pros Makes customer acquisition very easy from prospecting to contract signed. Automation templates and functionality make this a very smooth orocess Cons After booking the client; PM automations are quite lacking - would need a separate solution to assist with that. Would love for it to be incorporated Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing HoneyBook Value for the price and functionality was perfect for the needs I had in my business Review Source VR Verified Reviewer Leadership Coach, Bookkeeper & HR Consultant Human Resources Used the software for: Less than 6 months ### "Small Business Must Have" August 9, 2022 5.0 I wouldn't be able to track all of my client projects and referrals without HoneyBook and I would need to invest in at least 3 other systems if I didn't have HB. It's saved me time, money, and headaches! Pros I love the scheduling features and how the system will create a project in the inquiry stage as soon as someone books time with me. I've gotten a lot of referrals and have several aspects to my business; there's no way I could keep it all straight without HoneyBook. The quick view of my money in and out is great for a daily check-in and the QBO integration works great for true bookkeeping. I really love how easy HB makes it to send contracts, proposals, and request payments (recurring or one time) all in one easy file for the client. Cons The scheduling app could be more robust, but I still love it. Review Source TM Tiffani M. Doula Individual & Family Services Used the software for: 6-12 months ### "My Honeybook" July 5, 2021 5.0 With Honeybook my clients information is easy to collect and organize. Pros I love how easy this system was to get up and running. Over the last year I have been able to implement more that Honeybook has to offer making the program that much more useful. I especially love the ability to schedule emails to go out when I need them to. I also love the app. I can get my clients information from anywhere. Cons There is nothing about Honeybook that I would change. Switched from [Dubsado](https://www.capterra.com/p/206389/Dubsado/) I switched because my other program was so complicated. With Honeybook I could just start with an easy and basic set up. When I was comfortable with that I was able to expand my usage of the other parts of the program. The customer service has been phenomenal. Review Source Samantha C. Owner/Photographer Photography Used the software for: 2+ years ### "Honeybook is my all in one project management software!" November 7, 2022 5.0 Excellent customer service, affordable and reliable. I love honeybook and trust them with my business projects. Pros I can integrate calendly and google calendar making scheduling and booked events easily and always up to date. Emails, payments, questionnaires etc are all kept together for each project. Cons It is a lot to set up in the beginning but way worth it. It saves so much time in the long run with workflows and saved templates. Review Source Johnna R. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "The digital helper I couldn't function w/o" May 28, 2022 5.0 HB solved my need to duct tape together a payment processor, a contract + digital signature service, a session scheduler and a client management system by putting it all in 1 in a very affordable and aesthetically pleasing way Pros \- the calendar sync (and the various appointment types) - the ability to send a contract AND invoice in one beautiful package - the email templates Cons \- it would be cool if the email editor in the platform had more functionality but the workaround is to style your email in a Google doc and copy/paste it into the editor (assuming you don't want to include GIFs of videos- which have to be sent as attachments) Review Source PM Penny M. Photographer/Business Owner Photography Used the software for: 2+ years ### "Honeybook gave my LIFE back!" June 2, 2022 5.0 Honeybook has revolutionized my business and given my life back! I run a successful, cleanly administrated business and offer my clients a first rate experience thanks to HB. Pros I love that HB gives me ONE PLACE to run my entire business and my side hustle, too! Cons I wish it had better financials. More comprehensive reports and the ability to auto populate expenses into their categories. Reason for choosing HoneyBook Brochures was HUGE. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) I learned about HB through Rising Tide and I just loved everything about it. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.