# Page 7 | HoneyBook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is HoneyBook the right Florist solution for you? Explore 680 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162588/HoneyBook/reviews --- HoneyBook 4.7 (680) [View alternatives](https://www.capterra.com/p/162588/HoneyBook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 7 - Reviews of HoneyBook ## Showing most helpful reviews Showing 151-175 of 680 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Angela T. Owner Events Services Used the software for: 2+ years ### "Outstanding product " November 10, 2020 5.0 HoneyBook is crucial to running my business. I work alone and I am not at all tech savvy. HoneyBook, not only pretty much manages my office, it keeps me looking professional and it’s easy for my clients to access and use to stay in contact with me and make payments, etc. My business grown into something I’m sure would never have happened without HoneyBook! It’s worth EVERY penny!! Pros Everything! All of the features are perfect for my business. It’s easy to use and if I run into trouble there is some available to me within minutes or I can hop onto YouTube to find a quick tutorial. Cons Can’t think of anything I don’t like about this software. Reason for choosing HoneyBook The ease and flow made the most sense to me and seemed best for business. Review Source LM Lindsay M. Owner Events Services Used the software for: 2+ years ### "Best Out There" February 23, 2021 5.0 Pros Everything you need is integrated right into the software in a really bold and easy interface. I love the integration between my email on even my phone, into the project on the site. Everything is all in one place and I can see the entire email chain. Invoices and getting paid is seamless, and being able to send pre-made template emails with attached contracts and invoices makes it so I am the fastest responder and get all the business! Cons There's really not much I don't use or don't like. I would like for my call scheduling to be able to automatically sync to my iCal for my iphone, and maybe some personalized help on automating workflows, but these are wish list items! Review Source JA Jennifer A. Wedding Officiant Events Services Used the software for: 1-2 years ### "Love Honeybook!!" May 12, 2020 5.0 Customer service is prompt, attentive, and friendly. The program helps me manage all of my couples' needs efficiently and with ease from the first contact to follow up after their wedding ceremony. Pros Honeybook provides many tutorials to help you get the most out of the program. Setting it up is fairly simple and worth the effort for the ease of use in managing your clients and how much time you save when using the features such as email and contract templates and task management. I love having everything about my couples in one place - the contract, tasks, payments, all messages and any notes. Plus, I can see the details at a glance and love the ability to integrate my own pictures so my clients and I can all see the beautiful eye catching graphics of my choosing. Cons I honestly can't think of anything I don't like. I thought I liked my old program a few years ago, but when it went defunct and I had to change, I was so grateful I was forced into an upgrade. I did not know what I was missing. This program simplified the management of my business beyond what I thought was possible. Reason for choosing HoneyBook Honestly, I had begun to hear a lot about Honeybook from other wedding vendors in the year before I switched (2018). So, it was the only option I looked into and did not get farther because I was so impressed with Honeybook and the many recommendations. Honeybook also gives you the ability to connect with other vendors (my colleagues and friends), so it was an easy decision. Review Source SG Stella G. Founder + Trauma Informed Educator Financial Services Used the software for: 6-12 months ### "Honeybook made my life easier." October 9, 2021 5.0 I love everything about Honeybook! Customer service, the product, my clients love it too! Pros I love that everything is in one place. It helps me manage my clients with ease and gives me so much freedom since I can automate everything. Cons I think in the beginning there was a learning curve that was pretty tough. However, customer service was absolutely amazing and helped a lot. I would recommend adding a way to upload receipts to the business expenses! I’d love to just export that into a spreadsheet for my accountant and they have everything they need there. I do not use Quickbooks as I bookkeep everything myself. So that could help a lot! Reason for choosing HoneyBook There were a lot of products that I could use together that would be free: one for contracts, one for scheduling, and one for collecting payment. I just couldn’t fathom using multiple products. I am happy I paid for Honeybook’s all in one. Review Source Arun G. Graphics designer Design Used the software for: 1-2 years ### "Amazing platform for me" February 24, 2023 4.0 I like HoneyBook to be a great tool for streamlining my business as a freelancer, entrepreneur, and graphic designer. It provides me with a variety of templates and tools to help automate busy work, increase bookings, and save time and money. While there are some areas that could use improvement, overall I find HoneyBook to be an excellent tool for streamlining my business processes. Pros I'm a freelancer and entrepreneur and I've been using HoneyBook to automate my repetitive and time-consuming activities. It's been a great help in simplifying my business operations and saving me time and money. With HoneyBook, I'm able to triple my bookings and grow my business. It's the perfect tool for me. Cons As a business owner and freelancer, I find HoneyBook to be an excellent tool. However, there are a few areas where it could use improvement. For instance, while it has many templates and tools to help streamline business processes, I find it difficult to customize the software to fit my individual needs. Additionally, the user interface can be challenging to navigate for those who are not tech-savvy, making the learning curve a bit steep. Review Source EJ Erin J. Owner, Executive Coordinator Design Used the software for: 2+ years ### "Excellent Product for Wedding Creatives" January 25, 2021 5.0 Anytime I've had an issue, I reached out to their support and always get an immediate response and quick fix. Pros This product is designed for people in the wedding and event industry. It is so easy to use and my clients like it as well. It has made staying organized so much easier for me and there are so many features that are helpful for people in the wedding industry. Cons I was basically using email, so having all of my communication in one place made things so much easier. It's my one stop place for keeping track of communication with clients and their designs/perferences throughout the planning process. Review Source Owen C. programmer Financial Services Used the software for: Less than 6 months ### "improved task management" May 2, 2024 5.0 It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work flow organizedly. Pros It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to distribute the work in the team and then reunite it and the security with the data is very reliable, when I make the signatures electronics I am calm that there is no risk of anything. Cons All the processes are useful and have had no inconsistencies in use, so on my part everything has turned out satisfactory. Review Source BT Bree T. Wedding Photographer Photography Used the software for: 1-2 years ### "Couldn’t Run my Business without it!" October 20, 2020 5.0 Amazing! It genuinely doesn’t get any better than Honeybook! Pros Everything! Every piece of Honeybook helps me interact effectively with my clients, stay organized, and create a seamless, quality experience for each client. Their customer service team cares and goes the extra mile to not only help you in any way they can, but they truly consider ways to improve and make their customers’ lives easier. It helps me save time and stress, and I have no idea how I would run my business without it. It has changed my life and given me my life back, and I cannot recommend Honeybook enough. Cons Absolutely nothing. It’s flawless, and every time they come up with something new, it’s something I never knew I needed. There’s nothing to not like! Review Source CC Casey C. Founder Events Services Used the software for: 2+ years ### "From Employee to Business Owner Honeybook has been by my Side" July 26, 2019 5.0 Overall, Honeybook saves us so much time and allows my business to be operated with only 2 full time employees. If I were to try and run this business on my own, without Honeybook, I would not be able to give my clients the attention to detail and quick response time they deserve. Pros There is a very small learning curve using Honeybook. When I convinced my previous employer to purchase Honeybook, I realized how very quick and easy it was to integrate into the company. Now, as a business owner, my employees can utilize Honeybook as well and our company can have full transparency on where we are at with each client. Cons I really wish that Batch Emailing had more options. We often need to send specific batch emails to our clients dependednt on which stage they are at on our timeline. Only having the options to hand select each client to send the batch emails to or to send them to our entire client list is an inefficient use of our time and thus we find no use for this tool that has so much potential to be so valuable to our business. Alternatives considered [Planning Pod](https://www.capterra.com/p/125947/Planning-Pod/)[Cvent Event Diagramming](https://www.capterra.com/p/10021770/Cvent-Event-Diagramming/) Reason for choosing HoneyBook I felt that Honeybook was more customizable and offered more specific tools geared towards streamlining the areas that I needed help with most. Review Source JJ Julia J. Designer Graphic Design Used the software for: 1-2 years ### "I don't want to be with out it" May 7, 2024 5.0 Affordable, easy to get started, can do it all. Pros Honeybook keeps me organized which in return gives me a good reputation as a service provider. I like that I can do it all - and at that from my phone because theres an app that has most of the features the desk top does Cons There's not much to like about it. It meets all of the things I was looking for in a CRM. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) I didn't feel like going through the learning curve. It didn't feel as intuitive to me as honeybook does. Review Source JC Javier C. DJ/Owner Entertainment Used the software for: 2+ years ### "Makes your Creative business Look 👀 and run like a champ!" April 25, 2020 5.0 I was able to put different packages together with pricing that reflects the complexity of the events, such as weddings or corporate events that require more interaction with the client's for planing and venue walk-thru’s which will require more of my time to finalize the bookkeeping side of things simpler. Less complicated events are priced lower allowing me to book more events based on The amount of time I spend with the client versus actually the work that needs to be done giving me more time being creative and last time running the business. Pros I have been with HoneyBook since it’s inception, I was fortunate enough to be one of the founding fathers. In the beginning, what attracted me about the platform was the ability to focus on getting my clients booked quickly by keeping everything in one spot through the iOS app or web-based interface and it has been relatively easy for them to use as well. They were already an amazing company with an outstanding product, and with each update they release, they continue to exceed my expectations and help me run my business on the go by making the complicated tasks seem quick and easy. BEST INVESTMENT EVER!! Thank you so much for bringing me and my entertainment company to the 21st century!!! Cons Definitely Would like to see a review questionnaire or rating system with an HTML generator plugin that could be used to post on my website or google ad. Updated training videos for the new features. Review Source Kelvin W. Business Owner Public Relations and Communications Used the software for: Less than 6 months ### "Just What I Needed" March 1, 2021 5.0 I needed to get organized. I felt overwhelmed with the administrative tasks. Honey books automated my processes. Their team gave me suggestions. And introduced a project pipeline that I had never ever considered for my clients. Pros I like that this product automates my business process and gives me options to make my processes more seamless. It also helps provide me with a professional look and feel for my business. It also gives me suggestions for my business I wouldn’t have otherwise considered. Thank you. Cons Of all the features in honey book, I would love to see an actual timer. The hours log is excellent adding a clock to this feature would put it over the top! Reason for choosing HoneyBook I choose honey books for their ease of use. It seemed like a product that I could jump right into and enjoy. And that is exactly what happened. Review Source MK Madeline K. Account Executive Public Relations and Communications Used the software for: 2+ years ### "HoneyBook has streamlined so much of our small company's communications and lead generation" November 2, 2023 5.0 We've been using Honeybook since 2022, mainly to organize our lead generation and some aspects of client-level communications. It's largely been a success, leaving us more time to focus on execution of our own projects rather than having to worry about timing and logistics associated with client relations (obviously an important point in public relations!). Pros I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of ours. It's been very easy to organize leads, inquiries, and potential client leads. Lastly, I definitely appreciate the automated capabilities with sending out contracts, invoices and follow-up emails. Cons I haven't quite gotten around to learning all aspects of the software yet! Review Source HC Hollowow C. Photographer Photography Used the software for: 2+ years ### "A MUST for the creative!" May 20, 2021 5.0 It's the best! It's really changed the way I do business and communicate with those interested in our services. Pros The ease of use! It makes communication a real thing as I know most creatives SUCK when it comes to this area. Cons It took me a while to navigate through all the different options. I think a run-through video would be amazing! Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook Seemed better, and it is ;) Review Source JH Jennie H. Booking Manager Entertainment Used the software for: 1-2 years ### "Honeybook Is Amazing!" December 30, 2019 5.0 I no longer have to keep paper copies of contracts or invoices. Honeybook reminds me of who needs to pay, who has paid, who I have to follow up with. I can save email templates which saves me so much time. Overall, I can do business more effectively in less time! That's huge for me. Pros That everything is at my fingertips no matter where I am. I also like that I can track a clients contract, contact info, entire email exchange, invoicing at once. I like the reports and data that I can access easily. I like the ease of seeing the pipeline and where I'm at with my bookings. I like the daily reminders to follow up on my clients. Cons I would like the ability to look up a clients files by date - the calendar only shows bookings that have a retainer paid. I'd like to search by date and find prospectives. I'd like to search by category - for instance school dances versus weddings versus company parties. And, I'd like to see reports of how many of each type of gig we do each year. Reason for choosing HoneyBook A friend was using it and once I got acquainted with the software, there was no turning back. Review Source VR Verified Reviewer Consultant Professional Training & Coaching Used the software for: 1-2 years ### "Near Perfect Helper" April 4, 2024 4.0 Overall, I live using Honeybook. It has helped me keep my client's information and projects easily managed. Pros I appreciate having all of my client's information in one place. I also like that it can be integrated with email, you can create documents and so on. Cons I would like more creative ability within the documents. Also don't like how some of the documents including invoices interact. It's hard to explain. It's both easy and complicated at the same time. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/)[17hats](https://www.capterra.com/p/144328/17hats/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing HoneyBook Overall this was the software that had the features I needed in one place. Review Source CL Caryl L. Owner Fine Art Used the software for: 1-2 years ### "HoneyBook is a lifesaver!" August 17, 2020 5.0 Pros I am NOT administratively gifted and have always struggled with organization and client management. HoneyBook makes those tasks so much easier by keeping everything in one place with tools easily accessible. The learning curve is fairly quick and painless and the customer service is wonderful! This software has given my business a much needed professional face lift and improved the client experience tenfold! I offer luxury services to high end clients and now I feel confident that every interaction supports and compliments my luxury brand! Cons No I'm very happy. There's honestly nothing I would change. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook I heard that the learning curve was easier with HoneyBook. Review Source BD Barbara D. Manager & Event Coordinator/Planner Hospitality Used the software for: 2+ years ### "Honeybook is the best!" February 4, 2019 5.0 Before Honeybook, we were having issues with past due account and staying on top of them. With Honeybook-that issue has gone away. Our customers are thrilled with the reminders and the ability to pay online. Before Honeybook we either had to have couples come back to the venue to book or would mail out the contracts delaying bookings by up to 2 weeks. Now we can send out everything and have our bookings completed in just hours! Working with clients and assisting in the coordinating /planning of their weddings are soo much easier with Honeybook. All emails are stored with the project-from the lead contact to the final thank you! No more hunting through email accounts. Notes and information stored there. And the ability to work from home without hauling home a stack of files is unbeatable. This is the BEST program for a wedding venue! Pros The ability to work from anywhere at any time is one of the best features. I can access all the information for our clients from home and answer any questions. Since leads go directly to this program, all emails are attached to each project so you have a record of everything you said. The Library stores all our documents and handouts. I love the report section--last month the owner was starting a project to see what months was our best months for bookings. He said he was going to have to dig through Quickbooks for the information. I pointed out that the information was already in the Honeybooks! Cons The only thing have to say that is bad about this program is when there is an update of change. Opening up the program to do something and finding that things have changed with no notice is frustrating. Review Source Carla M. Consultora SEO Design Used the software for: 1-2 years ### "Un CRM muy recomendado" December 28, 2022 5.0 Soy consultora SEO y realizo diferentes auditorías a los sitios web de clientes y HoneyBook es mi mejor aliado, yo enfoco todos mis esfuerzos a realizar un buen trabajo, y Honeybook se encarga de los contratos, generar las facturas y resolver dudas de los clientes de forma automática, es un CRM que está GENIAL. Pros HoneyBook me encanta, es un CRM que permite gestionar clientes, generar contratos dinámicos, procesar pagos, y más funciones que son muy útiles para automatizar y agilizar la experiencia de los clientes. La plataforma es recomendable para profesionales que quieren tener un crecimiento en su negocio y buscan crear un ecosistema confiable y segura para sus clientes. Cons Hasta el momento no he tenido inconvenientes con Honeybook, el sistema va de maravilla y siempre que tengo una duda puedo consultar a servicio de atención al cliente. Review Source Jessica C. Owner Events Services Used the software for: Less than 6 months ### "HB Changed My Life" May 9, 2022 5.0 HoneyBook replaced my very manual process with a user-friendly process for my clients. I didn't think I could find such a comprehensive software for a great price to help me and my small business. Pros HoneyBook singlehandedly changed the way I do business. My onboarding process is so much easier. All of my documents/processes look so professional. I also love the scheduling system that links with my Zoom account. I absolutely love this software. I truly think it will help me elevate my wedding planning business to the next level. Cons The only thing I would like to see is an option to merge/combine projects. As a wedding planner, I'm often included in contracts sent to my couples. It's no surprise that they use HoneyBook too! I end up with multiple projects for the same couple from different vendors. Reason for choosing HoneyBook I chose Honeybook because so many of my colleagues in the field use it. After interacting with the system for so long, I decided to give it a try! Review Source VR Verified Reviewer Owner Events Services Used the software for: 2+ years ### "Clients, Community, Platform" April 5, 2020 5.0 Love it, hands down one of the best decisions I made for my company was to use HoneyBook as our CRM. The team at HoneyBook HQ is fantastic and super responsive to improvement suggestions from their user community. They have built a fantastic supportive user community that I love being a small part of. Pros This platform is so easy to use and gives my clients one of the best and easiest experiences they could have. It’s a polished platform that’s lets me easily help my clients and give them the best experience possible for their wedding or event. Cons I would like a more robust Archive management, and a comprehensive workflow automation system, but I know they are working on it. Review Source JM Julian M. Owner Consumer Services Used the software for: 1-2 years ### "Best money spent to take my small business to the next level." August 1, 2021 5.0 Overall, I love honey book and it has helped me with time and customer management. Also has helped me collect money online. Pros I love that I can keep track of multiple customers and send custom reply’s with a click of a button. Easy to collect money and send payment schedules. Cons If I absolutely had to say something I didn’t like. It would be that I wish I could upload bigger pictures so that I could make better brochures/ contracts. Review Source AC Anne C. Owner/Designer Design Used the software for: 1-2 years ### "Honeybook is so helpful" January 29, 2022 5.0 Pros Clients receive an immediate response from my website and it is fully branded. They automatically receive a welcome letter when they fill out the contact form on my website, and then a brochure of my services. My service package brochure has pricing so only serious inquiries proceed to schedule a phone call, and then book a package with me. Cons During the initial trial with honeybook, I did not use it at all. I found it confusing and really did not know where to start or how to start it. I decided if I was going to really see what it I was all about I needed help. I hired a HB Pro \[SENSITIVE CONTENT\] and that made the world of difference. Of course, when I hired a pro before I ever used HB, I asked myself what I was doing spending money on a program I can’t even use !!!LOL. \[SENSITIVE CONTENT\] is very important to me and her automations and beautiful graphics opened up a world of HB. Reason for choosing HoneyBook I don't remember exactly - perhaps comments on designer FB groups? It seemed that people who love HB just LOVE HB. Review Source JM Janelle M. Freelance Makeup Artist Consumer Services Used the software for: 6-12 months ### "Organize My Squirrel Brain" August 9, 2020 5.0 Pros Everyone kept telling me, "Honeybook is great, but there's a learning curve." So I was a little intimidated. They were wrong, I could jump in face first and start using it exclusively immediately. Even in the middle of a terrible time for my little business, I will pull all the strings I can find to be able to afford Honeybook. It's easy for me, easy for my clients and keeps me focused. It saves me time and energy and thats the most important thing! Cons The only thing I'm having issues with right now is making a brochure. It probably user error, but I wish it there more extensive editing capabilities within the brochure making operation. I will play around with it some more though. Alternatives considered [Dubsado](https://www.capterra.com/p/206389/Dubsado/) Reason for choosing HoneyBook I got a referral code and everyone kept telling me how great the customer service was. Switched from [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Honeybook had more features to help me stay organized, email integration etc. Review Source AM Alysha M. Photographer Photography Used the software for: 1-2 years ### "Like having a personal assistant!" August 28, 2019 5.0 The main benefit of HoneyBook that I love is that I'm able to give my clients an exceptional experience. The way contracts are shared, payments are presented makes it so easy for me to do business with my clients. I think the biggest perk I loved at first was the electronic signature. It's seamless and allows you to pull in more clients quicker. It also keeps my voice consistent with different clients. I can have automated responses ready to send. The price was worth it to me to get my sanity back! Pros When I was drowning in emails in my inbox, HoneyBook was the place that everything was in one place. No emails were being looked over anymore, my contract and invoices were easily accessible (no more unprofessional word doc), easy to accept payments and HoneyBook made it so easy for me to do my taxes this year. I contemplated hiring someone to help take the load off the back work but HoneyBook does that for me with easy to use templates, reminders and automated email responses. I can't recommend HoneyBook enough! Cons I have very few negative things to say about HoneyBook. The couple things I did note that may be helpful in the future, HoneyBook wants to know about. They offer surveys and take users suggestions to possibly implement in the future. All things were very minor and don't take away from the overall experience of using HoneyBook. 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