# Page 3 | ProProfs Chat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ProProfs Chat the right Live Chat solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162609/ProProfs-Chat/reviews

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ProProfs Chat

4.8 (53)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ProProfs Chat

## Showing most helpful reviews

Showing 51-53 of 53 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

A

Andrew  
  
  
Used the software for:

### "Good Features + Affordable Price = A Perfect Live Chat Software"

March 21, 2014

5.0

I have started using this software more than 3 years ago and still using it. It says all the story because if there were problems then I have to look for another option but it is easy to use and affordable too. I would rate it 4 but for their support team +1 more.

Review Source

MS

Mark S.  
Production Support Engineer  
  
Used the software for: Less than 6 months

### "Simple and user friendly."

June 2, 2017

4.0

Pros

Easy to use, swift to implement and simple interface. Really helpful support team and full value for money product.

Cons

If simple is a wrong thing. I would have loved if they could offer something out of the box which is not provided by any other company proving live chat tool.

Review Source

Response from ProProfs

October 14, 2019

Thank you for sharing your review.

JG

Jason G.  
Writer & a Technical Support Executive  
Computer Software  
Used the software for: Less than 6 months

### "null"

July 6, 2018

4.0

Review Source

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