Who Uses This Software?

Marketers, salespeople, support, finance, HR, business ops and devs at medium and Fortune 2000 companies.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    Pricing is tailored to the needs of each customer.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Tray.io
  • tray.io
  • Founded 2012
  • United States

About Tray.io

Tray.io - THE API INTEGRATION PLATFORM FOR CITIZEN AUTOMATORS Now anyone can integrate, automate, and innovate. Prepare for unbounded growth when you empower your workforce to bring all data to the forefront. No dev resources required. RELY ON TRAY TO CONNECT YOUR ENTIRE CLOUD STACK Quickly connect your cloud stack, and with our Universal Connector, integrate with any web-based service.


Tray.io Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Tray.io Reviews Recently Reviewed!

Tray has SIGNIFICANTLY decreased the amount of time required for me to integrate with my data!

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - Great UI
- Lots of powerful connectors
- Amazing support team, nice to work with
- Very powerful without a ton of expense

Cons: - Debugging workflows can be hard (but it's getting better!)
- Organization of multiple workflows is a bit simplistic

Vendor Response

by Tray.io on July 20, 2017

.

Very well done service, lots of functionality

Jun 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tray has helped us solve a lot of integration challenges. It has a lot of functionality and is very powerful.

Cons: Some of the settings could be a bit more intuitive and documentation could be a bit better. But this is entirely to be expected with a complex product. This is not a knock on the service - just an observation of one thing that could improve.

Overall: Powerful integrations between different services.

Vendor Response

by Tray.io on June 28, 2017

thanks!

Tray io allows us to automate several cloud based platforms. We've had a great user experience!

Jun 27, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to automate with other cloud based platforms. Ability to mold the tool through its advanced user interface. Also caters to the non-technical person.

Cons: Would be great if there were videos on how-to implement some of the integrations.
A user group/forum for newbies would be much welcomed
Debugging interface could be more user friendly
SF integration for new variables can be quite complex - would love some videos on how / to:
Not enough trigger options for workflows
Quarterly webinars on how to use each of these features would be much welcomed. I feel that these sessions would fill up rather quickly, being that the advanced configuration features are a hit or miss.

I dont have much else to say at this point. My experience using Tray has been, for the most part, positive.

Overall: Automation

Vendor Response

by Tray.io on June 27, 2017

Thanks!

Fast to setup core integrations to systems like Intercom and Salesforce

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Avoids long setup times to manage your customer and application data between multiple services, allowed us to get our Sales team up and running quickly in Salesforce.

Cons: Small ramp up time to learn how the workflows work, but plenty of strong support to get up to speed with an online chat function.

Vendor Response

by Tray.io on June 26, 2017

thanks

Tray is a powerful platform that helps connect data between all the systems I love!

Jun 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Good team, iterates fast on feedback, has a really really flexible product. Almost overwhelming picking from all the things you can do!

Cons: Can be tough to figure out as a business user - ultimately, their team can help you or you can use a predefined set of recipes. Not too different from any similar SaaS connector.

Vendor Response

by Tray.io on June 23, 2017

Thanks!

Tray.io has enabled us to set up simple integrations quickly!

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It doesn't take a lot of time to set something up. As long as you know what you'd like to happen- it's possible to set it up that way in Tray. I also love how Tray visualizes the workflows, they're easy to understand and share!

Cons: If you're not using one of their standard connectors, be prepared to understand JSON and various API methods.

Overall: This software helps us set up integration workflows for use within line of business departments.

Vendor Response

by Tray.io on June 21, 2017

Thanks!