--- title: "Jitsi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jitsi Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/162665/Jitsi/" page_type: "product" language: "en" --- # Jitsi Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jitsi ## What is Jitsi? Jitsi is an open-source web conferencing tool designed to help businesses of all sizes collaborate across teams via video conferencing in real-time. Key features of the platform include dial-in, simulcasting, call recording, screen sharing, and scalable video coding among others. The system allows participants to exchange texts, secure rooms with passwords, and gain insights into the talk-time statistics of multiple speakers. It also lets hosts stream live conferences to YouTube. ## What is Jitsi used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Audio Conferencing](https://www.capterra.com/audio-conferencing-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 83% Neutral 15% Negative 3% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jitsi?[Manage this product listing](https://www.g2.com/products/jitsi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jitsi 4.2 (80) VS. [3.6 (72)](https://www.capterra.com/p/147610/Phone-com/reviews/) Starting Price Contact vendor Starting Price $18 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (80) Ease Of Use 3.7 (11,139) Value For Money 4.5 (59) Value For Money 3.5 (6,857) Customer Service 4.2 (38) Customer Service 3.5 (6,611) ## Jitsi alternatives Highest Rated [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,162)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,683)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) [4.5 (12,176)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176572/Google-Hangouts/) [View all alternatives](https://www.capterra.com/p/162665/Jitsi/alternatives/) ## FAQs about Jitsi Overview ### What problems does Jitsi solve? Jitsi solves the friction of joining and running online meetings by eliminating downloads, accounts, and complicated setup. It helps educators, client-facing teams, project groups, and small businesses run quick planning sessions, virtual classes, webinars, and screen-sharing calls with easy link-based access, recording, chat, and reliable audio-video quality. Answer based on 31 reviews Overview ### Which roles and teams benefit most from Jitsi? Jitsi is most used by founders, CEOs, CTOs, and directors who need a simple way to run remote meetings and coordinate decisions. It also benefits software engineers, architects, and project leads for team collaboration, while creative, communications, and operations roles use it for client calls, reviews, and cross-functional check-ins. Answer based on 80 reviews Overview ### What company size and industries is Jitsi built for? Jitsi is for teams and companies of all sizes, with strongest adoption among small businesses at 73% and the highest reviewer share in Information Technology and Services at 10%. It also serves midsize businesses at 14% and enterprises at 13%, with additional use across Computer Software at 8% and Internet at 6%. Answer based on 80 reviews Features and Usability ### What are the key features of Jitsi? Jitsi includes core video conferencing features like meetings, audio calls, screen sharing, chat, and recording. Differentiating capabilities include browser-based access through meeting links, no-account joining, and security controls such as passwords and encryption. It also offers mobile access, presentation streaming, and API integrations for embedded conferencing. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Jitsi integrate with? Jitsi integrates with Nextcloud and Slack. Reviewer feedback specifically confirms Nextcloud for starting video conferences directly from the file-sharing platform, while the official catalog also lists Slack. These connections position Jitsi around team collaboration and file management workflows rather than a broad third-party integration ecosystem. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does Jitsi offer? Jitsi provides videos to help teams get started. These videos can support self-paced learning and serve as a visual reference for setup steps, feature use, and basic orientation. No other training formats are confirmed in the catalog data. Answer based on 5 reviews Getting Started and Support ### What customer support options does Jitsi offer? Jitsi provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users also mention a strong community behind the product, which can help when issues come up. The available support mix gives users several ways to find answers or request assistance for setup and day-to-day use. Answer based on 1 reviews Security ### How does Jitsi handle data security and access control? Jitsi uses encryption, end-to-end encryption, meeting passwords, randomized room names, and privacy-friendly access that does not require accounts or tracking. It also supports open-source auditing and on-premises deployment for added control. Reviewers note risks if passwords are not set, open rooms allow automatic joining, and some admin controls can be too permissive. Answer based on 14 reviews Ease of use ### How easy is Jitsi to use for meetings and video calls? Jitsi makes starting and joining meetings simple, especially for clients, students, and small teams who want link-based access without accounts or installs. Many users find the interface intuitive and quick to learn, though some newcomers mention a bulky menu, basic controls, or occasional setup and connection confusion. Answer based on 28 reviews ## Features AI summary Based on 9,844 Video Conferencing reviews Capterra reviewers highlight these as the features buyers care about most when choosing video conferencing software: - **Two-Way Audio & Video** (**65%** of reviewers rated this feature as critical) - **Communication Management** (**59%**) - **Chat/Messaging** (**64%**) Jitsi includes **Two-Way Audio & Video** and **Chat/Messaging**, so teams can host live meetings and keep side conversations or follow-up messages in one place. However, it does not offer **Communication Management**. Instead, it provides **Two Way Audio & Video** (**56%**), which still supports core meeting interactions for users who mainly need direct face-to-face communication. These features help businesses run virtual discussions, share updates quickly, and keep collaboration moving across remote teams. Two-Way Audio & Video 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Chat/Messaging 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Two Way Audio & Video 4.4 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Presentation Streaming 4.1 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Screen Sharing 4.2 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Digitally share screen view with others Real-Time Chat 4.7 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Jitsi 21 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Ability to make voice calls within the system - Audio/Video Recording: Record audio and/or video - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Sharing: Digitally share screen view with others - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files --- Get Advice We can help you find the software with the features you need. Features 4.0 (80) 4.0 Based on 80 reviews ## Pricing Value for money 4.5 (59) ### Starting price Free trial available Value for money 4.5 (59) 4.5 Based on 59 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (38) 4.2 Based on 38 reviews ## User reviews Overall rating 4.2 Based on 80 reviews Filter by rating 5(29) 4(37) 3(12) 2(1) 1(1) Mentioned topic Sorted by most recent US Uwe S. Administrator Civic & Social Organization ### "Jitzi meet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 June 19, 2025 Eine wirklich einfach zu bedienende Lösung die jeder schnell versteht. Auf divetsen Plattformen auch ohne Account zu nutzen. Pros Das es eine unkomplizierte open source Lösung für Videomeetingd ist. Einfach zu Bedienen und unkompliziert. Cons Es hat seine Grenzen bei der Menge der Teilnehmerzahl. Es wird beworben mit bis zu 75, aber real geht es eher mit weniger. Alternatives considered [BigBlueButton](https://www.capterra.com/p/162664/BigBlueButton/) Reasons for choosing Jitsi Ich nutze beides. Finde Jitzi aber oft schnell und einfach. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Milton A. Founder Information Technology and Services ### "A great alternative for your online meetings and video conferences." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 16, 2025 Pros A very interesting alternative to other video conferencing and team meeting platforms. Fully operational. Cons Self-hosting implementation may not be as intuitive, but it is still a great solution. If you want a tool like this, you need to know what you are looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Paul A. Chef de Projet Internet ### "Pas le meilleur" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 19, 2024 Pros C'est un outils de visio conférence somme toute assez basique. Il permet de faire des appels vidéos, des partages d'écran et d'avoir un chat. Cons Malheureusement, Jitsi a eu beaucoup de problème chez nous avec de nombreux bugs, dont des erreurs de connexion pour les clients ou l'impossibilité d'entendre ou d'être entendu... Cela a rendu souvent l'utilisation très compliquée. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Ana marta S. Professora e pesquisadora Higher Education ### "Aplicativo prático e eficiente " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 11, 2023 Achei muito prático de usar, costuma dar poucos erros, o aplicativo não é pesado para carregar. Fácil de encontrar as funções de compartilhamento . Gostei muito de utilizar para reuniões e webconferências. Equivalente a outras plataformas com a mesma função. Pros Prático de usar, funcionalidade de compartilhamento prático de entender. Costuma dar poucos bugs de compartilhamento, acesso e compatibilidade com navegadores web. É gratuito e seguro quanto a privacidade de dados. Cons Não há necessidade de aparecer mensagem de incompatibilidade de navegação (recomendação de Chrome) pois funciona bem com Firefox e Edge. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) O Teams costumava dar muitos problemas de acesso a pessoas externas a empresa (convidados), além de ser mais pesado para carregar, menos intuitivo de usar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NA Nancy A. Procurement Assistant Aviation & Aerospace ### "Jitsi is the most convenient audio/video conferencing app to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 29, 2023 Pros The screen sharing. Jitsi allows screen sharing easily and conveniently without any straining. Cons The screen recording features. The feature misbehaves sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EC Edson C. Rédacteur Writing and Editing ### "Le meilleur logiciel de visio conférence en ligne" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 16, 2023 Pros La simplicité et la facilité d'utilisation pour lancer et rejoindre une réunion en ligne Cons La stabilité pourrait être amélioré pour plus de navigateurs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Resa M. Senior Data Engineer Information Services ### "Overall I am satisfied with the Jitsi platform and happy to recommend it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 3, 2023 Overall, I find Jitsi to be a great software for video conferencing and webinars. It is reliable and secure, and offers an easy to use interface that makes it accessible to everyone. It has a wide range of features and is highly scalable, allowing for large numbers of participants. While it can be slow to load and a bit tricky to configure, it is still an excellent choice for video conferencing and webinars. Pros I like that Jitsi is an open source software that provides a reliable, secure and easy to use platform for video conferencing. It has a great user interface that is easy to learn and navigate, and it offers a wide range of features including audio and video conferencing, file sharing, whiteboarding, and even webinar capabilities. The software is also highly scalable and can accommodate a large number of participants. Cons I dislike that the software can be a bit slow to load and can be difficult to configure if you don't have experience with it. Additionally, I find it a bit hard to troubleshoot any issues that come up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Borja O. Profesor de español y formador de profesores E-Learning ### "Perfecta para reuniones rápidas o grupos de trabajo pequeños" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 29, 2023 Me ayuda a tener reuniones con clientes poco amigos de la tecnología. Jitsi ayuda a reducir la fricción, ya que no tienen que crear una cuenta, solo hacer clic en un enlace. Estoy muy contento con Jitsi, y si añadieran unas pocas funcionalidades avanzadas más (gamificación, por ejemplo), la utilizaría a diario. Pros Sin duda, el hecho de que sea tan fácil de usar y además gratuita. A diferencia de Zoom, no tiene un límite de tiempo por reunión. Además, no necesitas descargar ningún programa... ¡Ni siquiera hay que crear una cuenta! Es tan fácil de usar que parece que tiene "trampa", pero no es así. Cons Tiene opciones menos avanzadas que sus competidoras. También tiende a ralentizarse cuando hay mucha gente conectada. Si solo quieres usar Jitsi para reuniones rápidas o videoconferencias con pocos usuarios, no debería haber problema. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Michael S. Netzwerkadministrator Luxury Goods & Jewelry ### "Jitsi" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 21, 2023 Pros Jitsi wird bei uns zur Kommunikation innerhalb der Abteilung benutzt. Tägliche Standups. Dafür ist es super einfach zu handhaben Cons Große Meetings oder gar Videochats mit vielen Teilnehmern überfordern das System Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Graphic designer Graphic Design ### "Jitsi is a fast way to go into an online meeting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 January 18, 2023 Overall it is a good option for call and video meetings but not very professional Pros I like that when i am in a group meeting, i can send a private message to a specific person Cons It needs a good internet connection and sometimes the voice becomes bad Switched from [Gruveo](https://www.capterra.com/p/156052/Gruveo/) Jitsi has more options and easier Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162665/Jitsi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Jitsi](https://www.capterra.com/compare/162665-168668/Jitsi-vs-Microsoft-Teams) [Google Meet vs Jitsi](https://www.capterra.com/compare/162665-176572/Jitsi-vs-Google-Hangouts)