# Jitsi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jitsi the right Video Conferencing solution for you? Explore 80 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162665/Jitsi/reviews

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Jitsi

4.2 (80)

[View alternatives](https://www.capterra.com/p/162665/Jitsi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Jitsi

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

Milton A

FounderInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“A very interesting alternative to other video conferencing and team meeting platforms.“

June 16, 2025

Jayant G

SEO AnalystMarketing and Advertising, 201 - 500 employeesUsed the software for: 6-12 months.

“It won't help if an organization needs to have more than 100 people at a conference. As it doesn't require an account to begin with a meeting, sometimes random people join a meeting if one forgets to set a meeting password.“

September 18, 2022

Jayant G

SEO AnalystMarketing and Advertising, 201 - 500 employeesUsed the software for: 6-12 months.

“Jitsi is the best open-source and free video conferencing tool. Where every tool in the market charges a lot just to provide some basic features, it comes with all of the advanced features yet at no cost.“

September 18, 2022

AJ

Abdulsalam J

Graphic DesignerGraphic Design, Self-employedUsed the software for: Less than 6 months.

“The call quality is terrible, the app lags and the screen sharing feature is unreliable.“

September 12, 2022

RM

Resa M

Senior Data EngineerInformation Services, 11 - 50 employeesUsed the software for: 1-2 years.

“It has a great user interface that is easy to learn and navigate, and it offers a wide range of features including audio and video conferencing, file sharing, whiteboarding, and even webinar capabilities.“

February 3, 2023

CV

Carlos V

Community BuilderCivic & Social Organization, 2 - 10 employeesUsed the software for: 1-2 years.

“You have no control on other people when hosting a room, neither on your own room once you leave it.“

October 13, 2022

RM

Resa M

Senior Data EngineerInformation Services, 11 - 50 employeesUsed the software for: 1-2 years.

“I like that Jitsi is an open source software that provides a reliable, secure and easy to use platform for video conferencing.“

February 3, 2023

RM

Resa M

Senior Data EngineerInformation Services, 11 - 50 employeesUsed the software for: 1-2 years.

“I dislike that the software can be a bit slow to load and can be difficult to configure if you don't have experience with it.“

February 3, 2023

## Showing most helpful reviews

Showing 1-25 of 80 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ramesh S.  
Counsel  
Legal Services  
Used the software for: 1-2 years

### "Safe, secure and easy to use and provides full control to host."

April 26, 2022

5.0

My overall experience has been quite satisfying and good and I always found this app upto mark in the area of virtual meeting world.

Pros

Safety features and easy access are most liked features as i don't even require to login to join a meeting and I simply join by joining link and private password.

Cons

I didn't found any lacunae in this app as its safe, secure and end to end encrypted security feature app which also protects privacy of people and professions.

Switched from

[VidyoConnect](https://www.capterra.com/p/93688/VidyoConferencing/)

Requirement of work and control of administration.

Review Source

Jayant G.  
SEO Analyst  
Marketing and Advertising  
Used the software for: 6-12 months

### "My Views on Jitsi: An Open-Source Video Conferencing Software"

September 18, 2022

5.0

It is very useful for quick meetings as we don't need to download or launch a dedicated software, which often hangs the system. It allows us to record meetings with the in-built recorder. Therefore, we don't need to download third-party software to record meetings. Its UI is very easy to use and friendly, so none of our clients hesitate to join our monthly meetings.

Pros

Jitsi is the best open-source and free video conferencing tool. Where every tool in the market charges a lot just to provide some basic features, it comes with all of the advanced features yet at no cost. We don't need to create an account either; we just need to give a name to our meeting and it'll generate a link for us to share it with the other participants to join. The audio and video output are in high definition quality. Meetings can be embedded almost everywhere or can be integrated with any other software. The UI is neat, and there is a big community backing it if anything unpleasant occurs. This ultimate free tool comes with a bundle of advanced features: live screen presentation, live public and private chat, security option, noise suppression, audio-video sharing, live streaming, etc.

Cons

There are a few drawbacks, which I realized. There is a limit of 100 participants. It won't help if an organization needs to have more than 100 people at a conference. As it doesn't require an account to begin with a meeting, sometimes random people join a meeting if one forgets to set a meeting password. Sometimes voices begin to break for all of the participants if End-to-End Encryption is turned on.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

It was quite costly to use Zoom for one-on-one calls or meetings that take place on a daily basis. Since it is free to use, it doesn't increase our operational costs.

Review Source

Zulaikha I.  
CEO  
Food & Beverages  
Used the software for: 1-2 years

### "Conference calling"

February 23, 2021

3.0

Pros

I have been using this software for my online classes. It allows you to connect with several people one at a time. It also has options to share messages with the participants.

Cons

One of the major lacking in jitsi is that it crashes alot and sometimes it does not connect you in the meeting. It does not allow screen sharing options and also do not allow you to share documents. There are better options available in market that have better features in terms of video conferencing an

Review Source

CT

Christoph T.  
CEO  
Religious Institutions  
Used the software for: 1-2 years

### "Quick, easy, free"

November 18, 2021

5.0

Jitsi is an easy to use, free and good working software for video conferences, that offers a good amount of features and is constantly developed.

Pros

I like, that Jitsi is open-source and under constant development. The interface has been renewed some time ago and it now looks good on desktop Pcs as well as on mobile devices. The video quality is also good. You can now also use polls to have realtime votes. Jitsi offers a lot of features and is also able to run big conferences now. What I like as well is, that anyone can use it for free and easily invite other participants by just sending a link.

Cons

Jitsi has some trouble working on older computers. This is why the system that is used should be pretty new. Also breakout-rooms are not integrated yet. The developers say, that it will be implemented soon.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reason for choosing Jitsi

Because it's easy to use, free and available for everyone. Also nobody needs to install software for using it.

Review Source

VR

Verified Reviewer  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "High-quality conferencing tool - Jitsi"

April 5, 2022

5.0

I really enjoy Jitsi meet, because it is available for free with HD quality Audio, Video, Screen Sharing and chat. For development purposes, it facilitates API to integrate Jitsi with your own product.

Pros

While conferencing with colleges, if the meeting moderator left from the meeting, it automatically assigns anyone to a moderator. It will not end the meeting if the moderator left from the meeting. Another impressive feature is that you can record entire conference or meeting sessions. Along with screen sharing, private chat while conferencing and live chat, it provides high-quality audio and video streaming.

Cons

Of all the features, only they do not support remote access control for the web version, but that is not a major problem. I understand that providing remote access control for the web is not feasible when considering security.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Jitsi

In my case, I use the Jitsi for taking sessions for trainees and knowledge sharing sessions for our team. It suits best for me because for instance meeting creation and provides desktop and web versions to allocate or available live high-quality audio and video streaming.

Review Source

AAA

Adonay Andres A.  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best open source for online conference"

May 8, 2020

5.0

The experience with Jitsi is overall fantastic. Like I mentioned, it's a little difficult to set it up the first time if you are installing it in your server. But, anyway, there's a docker-compose version (with a very good documentation on their github repository) that takes care of almost everything you need in order to get the software working.

Pros

As a user, the best part about Jitsi is that it doesn't need for people you invite to a conference to register anywhere. You only need to provide them the link to click and Voila! they're in the conference! The audio and video quality is awesome! It also has a feature that makes peer to peer conference in case there are only two people in the conference. It automagically switches to conference mode the moment a third participant joins the conference.

Cons

A con about Jitsi is that, if you're setting it up in your server, there aren't very detailed guides on how to set up each one of the components that it needs to work (although they aren't part of jitsi itself, but would be desirable to have a guide for installing and setting up each component). Also, if you download and want to modify the source, there isn't a very detailed step-by-step that tells you how to do it for each one of the components (there is the mobile app and the web application).

Alternatives considered

[Apache OpenMeetings](https://www.capterra.com/p/161774/OpenMeetings/)

Reason for choosing Jitsi

The main reason was the interface. Although Openmeetings has better guides to install and has already lots of features, the interface for a first time user is confusing because there's a lot of floating panels on the interface. Those are great, but not for a first encounter. Second important reason is that openmeetings requires each user to create an account. There's no way natively to provide a url for the conference to somebody else and let them join the conference.

Review Source

Francois D.  
IT Manager  
Financial Services  
Used the software for: Less than 6 months

### "The only VC that respects its users security."

March 28, 2020

4.0

Excellent, easy to use.

Pros

The only solution on the market that is : - Freely and independently auditable for highest security standards (open source) - Server can be installed on premises if cloud does not offer enough privacy - Perfecly works on Linux/Mac/Win/Android/IOS - Do no require you to register/login or send you personal data before using the service. (Does not track you) Interesting features: - Can focus clients on the users that speaks (voice detection on microphone). - Since it can be installed on premises, it's possible to have very low latency. Additionally, it's totally free and open source. Best value in 2020.

Cons

\- Some problems with Firefox when presenter, but works with Chrome. FF ok if just client. - Not possible to resize webcam incrustation when sharing screen. (Just on or off).

Reason for choosing Jitsi

\- Better security - Option to run it internally for better privacy and lower latency. - Independantly auditable usually provides much better security, both client & server. (Open Source)

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Better privacy & security for me and my contacts, and for a lower cost.

Review Source

JM

Julio M.  
SDR  
Construction  
Used the software for: 6-12 months

### "Virtual meetings tool"

December 9, 2020

5.0

In general, Jitsi is a great option to have virtual meetings or webinars and avoiding having to install or having to do all the hassle from most of the rest of the tools which do the same.

Pros

I really like the fact that this tool is really easy to use, you just need to access the website, chose what you need, and as easy as that you can create a room to have a virtual meeting with co-workers, prospects, or even with your family. This is a great tool when chosing from other options, and specially because time is important for me and my clients.

Cons

I don't like the fact that I need to write a name for the room meeting, I think is a good idea but it can be created automatically, and not having to write something that might sound weird to the participants at the meeting.

Switched from

[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/)

Because I needed a user friendly option to have virtual meetings with my prospects, with Jitsy I dont need to do a lot to have a great experience and this allows me to save time and be in contact with my clients.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Terrific free meeting platform "

November 21, 2021

4.0

Awesome for free.

Pros

Ease of deployment and invitations to a meeting is unsurpassed. No downloads required, meeting IDs or Passcodes to enter. No time limits and absolutely free!

Cons

Screen sharing capability could be much easier. Would love to be able to select an area, rather than just a particular window.

Reason for choosing Jitsi

Free and easy to use. Meets all needs.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Time limits, subscription costs, and downloads all makde Zoom less accessible to people I work with.

Review Source

AA

Andreas A.  
scientific employee  
Research  
Used the software for: 2+ years

### "Free and good alternative to other meeting platforms"

December 9, 2021

5.0

Pros

Very easy access, high quality, hardly no connection problem, easy to set up meeting rooms and to share the access details, free software to use without log-in or creating an account

Cons

limited features in the free version, but still sufficient for the required scope of use

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Jitsi

Easy access without creating an account, access for any number of other people

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Sometimes low video quality, problems with screen sharing, connection not stable

Review Source

Roland A.  
Kommunikationsarchitekt  
Online Media  
Used the software for: 1-2 years

### "DSGVO konforme Anbieter für Jitsi in der EU"

September 20, 2022

5.0

Die Jitsi Software ist ausgezeichnet, sie sollte jedoch in der EU selbst gehostet werden. Es gibt auch Anbieter, die Jitsi in der EU hosten, einer davon ist fairkom, der eine leistungsfähige Videobridge Infrastruktur betreibt und mit fairmeeting "jitsi-as-a-Service" inklusive Telefoneinwahl oder Recording im Portfolio hat.

Pros

Jitsi besticht durch eine einfache Handhabung - die URL ist einfach der Raumname. Der Funktionsumfang entspricht gängigen anderen Videokonferenzsystemen, inklusive Hintergrundbild oder Breakoutrooms. Es muss nichts installiert werden, aber es gibt auch Apps für Smartphone oder Desktop wenn Jitsi häufig verwendet wird.

Cons

Die Ursprünge der Entwicklung von Jitsi sind zwar in Europa, aber es wurde von 8x8 in den USA übernommen und der Servcie wird über AWS Infrastruktur betrieben. Auch sind Google Analytics oder CallStats als externe Dienste aktiviert, die IP Adressen auswerten. Somit ist der Service meet.jit.si nicht DSGVO konform.

Reason for choosing Jitsi

Andere Videokonferenzdienste wie Zoom oder WebEx sind ebenfalls nicht DSGVO konform - der Einstieg erfolgt über Server in den USA, womit IP Adressen übertragen werden.

Review Source

EC

Edson C.  
Rédacteur  
Writing and Editing  
Used the software for: 1-2 years

### "Le meilleur logiciel de visio conférence en ligne"

March 16, 2023

4.0

Pros

La simplicité et la facilité d'utilisation pour lancer et rejoindre une réunion en ligne

Cons

La stabilité pourrait être amélioré pour plus de navigateurs

Review Source

Borja O.  
Profesor de español y formador de profesores  
E-Learning  
Used the software for: 1-2 years

### "Perfecta para reuniones rápidas o grupos de trabajo pequeños"

January 29, 2023

4.0

Me ayuda a tener reuniones con clientes poco amigos de la tecnología. Jitsi ayuda a reducir la fricción, ya que no tienen que crear una cuenta, solo hacer clic en un enlace. Estoy muy contento con Jitsi, y si añadieran unas pocas funcionalidades avanzadas más (gamificación, por ejemplo), la utilizaría a diario.

Pros

Sin duda, el hecho de que sea tan fácil de usar y además gratuita. A diferencia de Zoom, no tiene un límite de tiempo por reunión. Además, no necesitas descargar ningún programa... ¡Ni siquiera hay que crear una cuenta! Es tan fácil de usar que parece que tiene "trampa", pero no es así.

Cons

Tiene opciones menos avanzadas que sus competidoras. También tiende a ralentizarse cuando hay mucha gente conectada. Si solo quieres usar Jitsi para reuniones rápidas o videoconferencias con pocos usuarios, no debería haber problema.

Review Source

VR

Verified Reviewer  
Arquitecta  
Architecture & Planning  
Used the software for: 1-2 years

### "nos vemos en Jitsi"

April 29, 2021

5.0

Estoy usando jitsi en el trabajo desde hace un par de años debido a la pandemia y me parece fantástico sobre todo para reuniones informales, es una gran manera de permanecer en contacto y hacer reuniones rápidas.

Pros

Lo que mas me gusta es que te permite estar conectado con compañeros, familia, amigos, etc. y te brinda la posibilidad de hacerlo tanto desde el navegador como desde la aplicación. Es muy sencillo de usar para quien no ha tenido ningún tipo de acercamiento a este tipo de aplicaciones y es bastante fácil descubrir las herramientas integradas en el programa, lo recomiendo bastante para seguir en contacto.

Cons

Lo que menos me gusta es que con frecuencia se silencia el micrófono por errores en la aplicación, fuera de eso no hay nada que me disguste y es una alternativa fantástica para seguir en contacto.

Review Source

VR

Verified Reviewer  
Graduate Student  
Education Management  
Used the software for: Less than 6 months

### "Love a variety of features being offered!"

April 15, 2022

5.0

Pros

If you are looking for software for running online conferences/meetings with a variety of cool features then this may be the one!

Cons

I have not found anything that I don't like about this software yet

Review Source

II

Ikechukwu I.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "MY REVIEW ON THE JITSI APP"

January 25, 2021

3.0

Jitsi has helped to improve team work , bridging the gap of distance.

Pros

Jitsi is quite easy to use, has a friendly user interface and other cool features that it comes with without having to install a download a bunch of plugins.

Cons

I observed that when using on an android phone, it can't minimize once it is set to display over all other apps, which is really bugging. And again i don't know if it is just me, but there are no administrative powers like anyone can shut anyone out during a live session.

Review Source

RG

Robson G.  
Lead Customer Service Representative  
Facilities Services  
Used the software for: 6-12 months

### "Jitsi SIP Communicator Review"

January 7, 2020

4.0

Jitsi works really good at what it does but I chose another product with more features.

Pros

Jitsi is a strong SIP Communicator especially since its open source but it's a little bit clunky to use and setup.

Cons

The number of steps it required for setup.

Review Source

VR

Verified Reviewer  
Business Analyst  
Internet  
Used the software for: Less than 6 months

### "Free and easy video conferencing tool"

March 3, 2021

5.0

Excellent for in-team and external video conferencing.

Pros

It's a very good, easy-to-use tool for both internal and external communications. Excellent sound quality. It can be easily deployed to the cloud or private server.

Cons

I'm fully satisfied with the quality of this software, the feature set available, and the very user-friendly UI.

Review Source

VR

Verified Reviewer  
Communication Specialist  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Good open source conference software"

November 18, 2019

4.0

I would recommend it to all of those who want to use alternatives to google hangouts, Skype, or Teams.

Pros

Very intuitive, I like that it has some features specific for conference meeting software. It meets its purpose.

Cons

I’ve had some connectivity issues while using the software, it might be related to my other programs running in the back like Adobe which are very heavy and might interfere. But I haven’t made any probing on this.

Review Source

VR

Verified Reviewer  
Founder  
Think Tanks  
Used the software for: Less than 6 months

### "Videoconferences made simple, free, and private"

August 15, 2019

5.0

Pros

Jitsi offers videoconferences with all the expected features (group calls, screensharing, rise hand, chat, streaming, recording, encryption...) without the need to install specific software (it works from the web browser, although there are specific apps) nor create an account, for free and preserving your privacy. What else?

Cons

I have not found a single problem or glitch with jitsi, I am, though concerned about their business model (none) what makes me wonder about its long-term future.

Review Source

KG

Kim G.  
Executive Assistant  
Government Administration  
Used the software for: Less than 6 months

### "Encrypted, open source, SAFE platform for virtual meetings "

April 11, 2020

4.0

Jitsi is the free, secure, open-source version of video meetings that WON’T steal your information!

Pros

Jitsi has a lot of the features that you would expect for virtual meeting - chat, raise hand, video capability, screen share.

Cons

As far as I can tell, you can not necessarily set up a future meeting, as in the meeting only begins when someone starts it. I’m not sure this is really a con though, just different from other platforms!

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Zoom is not secure nor private.

Review Source

VR

Verified Reviewer  
Web developer  
Computer Software  
Used the software for: I used a free trial

### "Jitsu review"

November 23, 2019

4.0

Pros

Its speed in setting up,and its ease if use

Cons

Not many of my colleagues are open to the idea of using jitsu

Review Source

SC

Spencer C.  
Seminary Teacher  
E-Learning  
Used the software for: 6-12 months

### "There are better options!"

January 26, 2021

3.0

I think there are better platforms for online learning. Zoom has much more options like screen sharing, etc. to enhance online learning.

Pros

It seemed to be the least costly option for online learning, which is good. Video and chat are nice options too.

Cons

I did not like that it didn't have many options. No screen sharing or whiteboard. It lacked in the functionality area.

Review Source

AS

Afroz S.  
Product Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Jitsi Review"

May 18, 2021

4.0

My overall experience with jitsi has been good so far. One can definetely go with it.

Pros

It is very easy to use and the call quality is great.

Cons

Adding extensions before making a call become tedious some time. It would be great if Jitsi will work without prefix extensions.

Review Source

SF

Seth F.  
COO  
  
Used the software for: Less than 6 months

### "Best webinar software!"

April 19, 2018

5.0

Pros

Absolutely love jitsi. Not only is it free but it's so easy to use. My children even connect.

Cons

No cons as of now. Screen sharing is easy, talking over computer mic is solid, adding room passwords is easy

Review Source

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[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Audio Conferencing](https://www.capterra.com/audio-conferencing-software/)

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