--- title: "Jitsi Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jitsi Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/162665/Jitsi/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Jitsi Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jitsi ## What is Jitsi? Jitsi is an open-source web conferencing tool designed to help businesses of all sizes collaborate across teams via video conferencing in real-time. Key features of the platform include dial-in, simulcasting, call recording, screen sharing, and scalable video coding among others. The system allows participants to exchange texts, secure rooms with passwords, and gain insights into the talk-time statistics of multiple speakers. It also lets hosts stream live conferences to YouTube. ## What is Jitsi used for? [Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Audio Conferencing](https://www.capterra.com/audio-conferencing-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 83% Neutral 15% Negative 3% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jitsi?[Manage this product listing](https://www.g2.com/products/jitsi/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jitsi 4.2 (80) VS. [3.6 (72)](https://www.capterra.com/p/147610/Phone-com/reviews/) Starting Price Contact vendor Starting Price $18 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (80) Ease Of Use 3.7 (11,156) Value For Money 4.5 (59) Value For Money 3.5 (6,873) Customer Service 4.2 (38) Customer Service 3.5 (6,627) ## Jitsi alternatives Highest Rated [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (469)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,179)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,699)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/162665/Jitsi/alternatives/) ## FAQs about Jitsi Overview ### What problems does Jitsi solve? Jitsi solves the friction of starting video meetings with clients, colleagues, students, and external collaborators who do not want to create accounts or install software. Teams can create shareable meeting links, run remote classes or webinars, present screens, chat, record sessions, and coordinate scheduled meetings through calendar integrations. Answer based on 44 reviews Overview ### Which roles and teams benefit most from Jitsi? Jitsi is most used by executive leaders, founders, and directors who need to hold remote decision-making meetings without complex setup. Software engineers, CTOs, and network administrators use it for technical collaboration and team check-ins, while educators, researchers, designers, and support staff conduct virtual classes, consultations, and client conversations. Answer based on 80 reviews Overview ### What company size and industries is Jitsi built for? Jitsi is for teams and companies of all sizes, with small businesses representing 73% of reviewers. It is also used by midsize businesses (14%) and enterprises (13%). Its most common reviewer industries are Information Technology and Services (10%), Computer Software (8%), and Internet (6%). Answer based on 80 reviews Features and Usability ### What are the key features of Jitsi? Jitsi includes two-way audio and video conferencing, real-time chat with private messages and emoji support, and screen sharing for presentations and demonstrations. Its presentation streaming can share an entire screen, individual windows, browser tabs, or linked video content. Mobile access lets participants join meetings from smartphones, while recording supports session capture. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does Jitsi integrate with? Jitsi integrates with Slack for team communication and meeting coordination. This connection lets organizations link Jitsi video conferencing with Slack-based collaboration workflows, helping teams coordinate calls and discussions from their existing communication environment. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does Jitsi offer? Jitsi provides videos to help teams get started. These video materials can support self-paced learning, feature walkthroughs, and reference during setup or day-to-day use. Answer based on 5 reviews Getting Started and Support ### What customer support options does Jitsi offer? Jitsi provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. User feedback points to a strong community presence when issues come up, with self-service resources and direct contact options available for troubleshooting and guidance. Answer based on 1 reviews Security ### How does Jitsi handle data security and access control? Jitsi uses encryption, including end-to-end encryption, to protect meeting communications, and supports room passwords, private passwords, and lobby controls. Users can join without accounts or personal-data registration, and organizations can install servers on premises. However, unprotected links may allow random participants, and reviewers report meeting privacy and admin/lobby controls can be changed by anyone. Answer based on 14 reviews Ease of use ### Is Jitsi easy to use for video meetings? Jitsi makes starting and joining video meetings straightforward with shareable links, no required account, and browser-based access. Small teams, educators, and less technical guests often find the interface approachable for calls, chat, and screen sharing. Some newcomers find the menus crowded, while occasional connection or device issues can complicate meetings. Answer based on 28 reviews ## Features AI summary Based on 9,844 Video Conferencing reviews Capterra reviewers highlight these as the features buyers care about most when choosing video conferencing software: - **Two-Way Audio & Video** (**65%** of reviewers rated this feature as critical) - **Communication Management** (**59%**) - **Chat/Messaging** (**64%**) Jitsi includes **Two-Way Audio & Video** and **Chat/Messaging**, so teams can host live meetings and keep side conversations or follow-up messages in one place. However, it does not offer **Communication Management**. Instead, it provides **Two Way Audio & Video** (**56%**), which still supports core meeting interactions for users who mainly need direct face-to-face communication. These features help businesses run virtual discussions, share updates quickly, and keep collaboration moving across remote teams. Two-Way Audio & Video 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa Chat/Messaging 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Two Way Audio & Video 4.4 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Presenter can see and hear participants and vice versa. Presentation Streaming 4.1 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Screen Sharing 4.2 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Digitally share screen view with others Real-Time Chat 4.7 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Jitsi 21 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Audio Calls: Ability to make voice calls within the system - Audio/Video Recording: Record audio and/or video - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Private Chat: Send messages to selected individual(s) from the entire audience - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Recording: Record live video calls to play later - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Screen Sharing: Digitally share screen view with others - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files --- Get Advice We can help you find the software with the features you need. Features 4.0 (80) 4.0 Based on 80 reviews ## Pricing Value for money 4.5 (59) ### Starting price Free trial available Value for money 4.5 (59) 4.5 Based on 59 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (38) 4.2 Based on 38 reviews ## User reviews Overall rating 4.2 Based on 80 reviews Filter by rating Counts reflect reviews available in this feed. 5(29) 4(37) 3(12) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Ramesh S. Counsel Used the software for: 1-3 years ### "Safe, secure and easy to use and provides full control to host." 5.0 May 13, 2022 My overall experience has been quite satisfying and good and I always found this app upto mark in the area of virtual meeting world. Pros Safety features and easy access are most liked features as i don't even require to login to join a meeting and I simply join by joining link and private password. Cons I didn't found any lacunae in this app as its safe, secure and end to end encrypted security feature app which also protects privacy of people and professions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jayant G. SEO Analyst Used the software for: Less than 1 year ### "My Views on Jitsi: An Open-Source Video Conferencing Software" 5.0 October 11, 2022 It is very useful for quick meetings as we don't need to download or launch a dedicated software, which often hangs the system. It allows us to record meetings with the in-built recorder. Therefore, we don't need to download third-party software to record meetings. Its UI is very easy to use and friendly, so none of our clients hesitate to join our monthly meetings. Pros Jitsi is the best open-source and free video conferencing tool. Where every tool in the market charges a lot just to provide some basic features, it comes with all of the advanced features yet at no cost. We don't need to create an account either; we just need to give a name to our meeting and it'll generate a link for us to share it with the other participants to join. The audio and video output are in high definition quality. Meetings can be embedded almost everywhere or can be integrated with any other software. The UI is neat, and there is a big community backing it if anything unpleasant occurs. This ultimate free tool comes with a bundle of advanced features: live screen presentation, live public and private chat, security option, noise suppression, audio-video sharing, live streaming, etc. Cons There are a few drawbacks, which I realized. There is a limit of 100 participants. It won't help if an organization needs to have more than 100 people at a conference. As it doesn't require an account to begin with a meeting, sometimes random people join a meeting if one forgets to set a meeting password. Sometimes voices begin to break for all of the participants if End-to-End Encryption is turned on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Conference calling" 3.0 February 25, 2021 Pros I have been using this software for my online classes. It allows you to connect with several people one at a time. It also has options to share messages with the participants. Cons One of the major lacking in jitsi is that it crashes alot and sometimes it does not connect you in the meeting. It does not allow screen sharing options and also do not allow you to share documents. There are better options available in market that have better features in terms of video conferencing an Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "Quick, easy, free" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 November 23, 2021 Jitsi is an easy to use, free and good working software for video conferences, that offers a good amount of features and is constantly developed. Pros I like, that Jitsi is open-source and under constant development. The interface has been renewed some time ago and it now looks good on desktop Pcs as well as on mobile devices. The video quality is also good. You can now also use polls to have realtime votes. Jitsi offers a lot of features and is also able to run big conferences now. What I like as well is, that anyone can use it for free and easily invite other participants by just sending a link. Cons Jitsi has some trouble working on older computers. This is why the system that is used should be pretty new. Also breakout-rooms are not integrated yet. The developers say, that it will be implemented soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Software Engineer Used the software for: Less than 1 year ### "High-quality conferencing tool - Jitsi" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2022 I really enjoy Jitsi meet, because it is available for free with HD quality Audio, Video, Screen Sharing and chat. For development purposes, it facilitates API to integrate Jitsi with your own product. Pros While conferencing with colleges, if the meeting moderator left from the meeting, it automatically assigns anyone to a moderator. It will not end the meeting if the moderator left from the meeting. Another impressive feature is that you can record entire conference or meeting sessions. Along with screen sharing, private chat while conferencing and live chat, it provides high-quality audio and video streaming. Cons Of all the features, only they do not support remote access control for the web version, but that is not a major problem. I understand that providing remote access control for the web is not feasible when considering security. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CTO Used the software for: Less than 1 year ### "The best open source for online conference" 5.0 May 12, 2020 The experience with Jitsi is overall fantastic. Like I mentioned, it's a little difficult to set it up the first time if you are installing it in your server. But, anyway, there's a docker-compose version (with a very good documentation on their github repository) that takes care of almost everything you need in order to get the software working. Pros As a user, the best part about Jitsi is that it doesn't need for people you invite to a conference to register anywhere. You only need to provide them the link to click and Voila! they're in the conference! The audio and video quality is awesome! It also has a feature that makes peer to peer conference in case there are only two people in the conference. It automagically switches to conference mode the moment a third participant joins the conference. Cons A con about Jitsi is that, if you're setting it up in your server, there aren't very detailed guides on how to set up each one of the components that it needs to work (although they aren't part of jitsi itself, but would be desirable to have a guide for installing and setting up each component). Also, if you download and want to modify the source, there isn't a very detailed step-by-step that tells you how to do it for each one of the components (there is the mobile app and the web application). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer IT Manager Used the software for: Less than 1 year ### "The only VC that respects its users security." 4.0 March 31, 2020 Excellent, easy to use. Pros The only solution on the market that is : - Freely and independently auditable for highest security standards (open source) - Server can be installed on premises if cloud does not offer enough privacy - Perfecly works on Linux/Mac/Win/Android/IOS - Do no require you to register/login or send you personal data before using the service. (Does not track you) Interesting features: - Can focus clients on the users that speaks (voice detection on microphone). - Since it can be installed on premises, it's possible to have very low latency. Additionally, it's totally free and open source. Best value in 2020. Cons \- Some problems with Firefox when presenter, but works with Chrome. FF ok if just client. - Not possible to resize webcam incrustation when sharing screen. (Just on or off). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Julio L. SDR Used the software for: Less than 1 year ### "Virtual meetings tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2020 In general, Jitsi is a great option to have virtual meetings or webinars and avoiding having to install or having to do all the hassle from most of the rest of the tools which do the same. Pros I really like the fact that this tool is really easy to use, you just need to access the website, chose what you need, and as easy as that you can create a room to have a virtual meeting with co-workers, prospects, or even with your family. This is a great tool when chosing from other options, and specially because time is important for me and my clients. Cons I don't like the fact that I need to write a name for the room meeting, I think is a good idea but it can be created automatically, and not having to write something that might sound weird to the participants at the meeting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Owner Used the software for: Less than 1 year ### "Terrific free meeting platform " 4.0 November 24, 2021 Awesome for free. Pros Ease of deployment and invitations to a meeting is unsurpassed. No downloads required, meeting IDs or Passcodes to enter. No time limits and absolutely free! Cons Screen sharing capability could be much easier. Would love to be able to select an area, rather than just a particular window. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer scientific employee Used the software for: 3-5 years ### "Free and good alternative to other meeting platforms" 5.0 December 14, 2021 Pros Very easy access, high quality, hardly no connection problem, easy to set up meeting rooms and to share the access details, free software to use without log-in or creating an account Cons limited features in the free version, but still sufficient for the required scope of use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162665/Jitsi/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Jitsi](https://www.capterra.com/compare/162665-168668/Jitsi-vs-Microsoft-Teams)