# Jitsi Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jitsi Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more.

Source: https://www.capterra.com/p/162665/Jitsi

---

# 

 Jitsi Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jitsi

## What is Jitsi?

Jitsi is an open-source web conferencing tool designed to help businesses of all sizes collaborate across teams via video conferencing in real-time. Key features of the platform include dial-in, simulcasting, call recording, screen sharing, and scalable video coding among others. The system allows participants to exchange texts, secure rooms with passwords, and gain insights into the talk-time statistics of multiple speakers. It also lets hosts stream live conferences to YouTube.

## What is Jitsi used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Web Conferencing](https://www.capterra.com/web-conferencing-software/)[Audio Conferencing](https://www.capterra.com/audio-conferencing-software/)

Top alternative

Featured

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

83%

Neutral

15%

Negative

3%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jitsi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jitsi.org&name=Jitsi)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jitsi

4.2 (80)

VS.

[3.6 (71)](https://www.capterra.com/p/147610/Phone-com/reviews/)

Starting Price

Contact vendor

Starting Price

$18

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (80)

Ease Of Use

3.7 (10,952)

Value For Money

4.5 (59)

Value For Money

3.5 (6,697)

Customer Service

4.2 (38)

Customer Service

3.5 (6,446)

## Jitsi alternatives

Highest Rated

[4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (10,975)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,553)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

[4.5 (12,089)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176572/Google-Hangouts/)

[View all alternatives](https://www.capterra.com/p/162665/Jitsi/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Presentation Streaming

4.1 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Screen Sharing

4.2 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Real-Time Chat

4.7 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Two Way Audio & Video

4.4 (18)

50.00% of 18 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa.

Mobile Access

4.3 (15)

53.33% of 15 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Video Conferencing

4.4 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Jitsi 21 features

Application programming interface that allows for integration with other systems/databases

Ability to make voice calls within the system

Record audio and/or video

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Communicate using direct chat or messages within the system

Ability to chat online in real time

Access software remotely via mobile devices

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Send messages to selected individual(s) from the entire audience

Engage in direct, instant messaging with customers, users, etc.

Record live video calls to play later

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Digitally share screen view with others

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Record and playback video calls

Connect with meeting participants remotely over video

Allows users to view videos without downloading media files

Get Advice

We can help you find the software with the features you need.

Features

4.0 (80)

4.0

Based on 80 reviews

## Pricing

Value for money

4.5 (59)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (59)

4.5

Based on 59 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (38)

4.2

Based on 38 reviews

## User reviews

Overall rating

4.2

Based on 80 reviews

Filter by rating

5(29)

4(37)

3(12)

2(1)

1(1)

Mentioned topic

Sorted by most recent

US

Uwe S.

Administrator

Civic & Social Organization

### "Jitzi meet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

June 19, 2025

Eine wirklich einfach zu bedienende Lösung die jeder schnell versteht. Auf divetsen Plattformen auch ohne Account zu nutzen.

Pros

Das es eine unkomplizierte open source Lösung für Videomeetingd ist. Einfach zu Bedienen und unkompliziert.

Cons

Es hat seine Grenzen bei der Menge der Teilnehmerzahl. Es wird beworben mit bis zu 75, aber real geht es eher mit weniger.

Alternatives considered

[BigBlueButton](https://www.capterra.com/p/162664/BigBlueButton/)

Reasons for choosing Jitsi

Ich nutze beides. Finde Jitzi aber oft schnell und einfach.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Milton A.

Founder

Information Technology and Services

### "A great alternative for your online meetings and video conferences."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2025

Pros

A very interesting alternative to other video conferencing and team meeting platforms. Fully operational.

Cons

Self-hosting implementation may not be as intuitive, but it is still a great solution. If you want a tool like this, you need to know what you are looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Paul A.

Chef de Projet

Internet

### "Pas le meilleur"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 19, 2024

Pros

C'est un outils de visio conférence somme toute assez basique. Il permet de faire des appels vidéos, des partages d'écran et d'avoir un chat.

Cons

Malheureusement, Jitsi a eu beaucoup de problème chez nous avec de nombreux bugs, dont des erreurs de connexion pour les clients ou l'impossibilité d'entendre ou d'être entendu... Cela a rendu souvent l'utilisation très compliquée.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Ana marta S.

Professora e pesquisadora

Higher Education

### "Aplicativo prático e eficiente "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 11, 2023

Achei muito prático de usar, costuma dar poucos erros, o aplicativo não é pesado para carregar. Fácil de encontrar as funções de compartilhamento . Gostei muito de utilizar para reuniões e webconferências. Equivalente a outras plataformas com a mesma função.

Pros

Prático de usar, funcionalidade de compartilhamento prático de entender. Costuma dar poucos bugs de compartilhamento, acesso e compatibilidade com navegadores web. É gratuito e seguro quanto a privacidade de dados.

Cons

Não há necessidade de aparecer mensagem de incompatibilidade de navegação (recomendação de Chrome) pois funciona bem com Firefox e Edge.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

O Teams costumava dar muitos problemas de acesso a pessoas externas a empresa (convidados), além de ser mais pesado para carregar, menos intuitivo de usar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NA

Nancy A.

Procurement Assistant

Aviation & Aerospace

### "Jitsi is the most convenient audio/video conferencing app to use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 29, 2023

Pros

The screen sharing. Jitsi allows screen sharing easily and conveniently without any straining.

Cons

The screen recording features. The feature misbehaves sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Edson C.

Rédacteur

Writing and Editing

### "Le meilleur logiciel de visio conférence en ligne"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 16, 2023

Pros

La simplicité et la facilité d'utilisation pour lancer et rejoindre une réunion en ligne

Cons

La stabilité pourrait être amélioré pour plus de navigateurs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Resa M.

Senior Data Engineer

Information Services

### "Overall I am satisfied with the Jitsi platform and happy to recommend it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 3, 2023

Overall, I find Jitsi to be a great software for video conferencing and webinars. It is reliable and secure, and offers an easy to use interface that makes it accessible to everyone. It has a wide range of features and is highly scalable, allowing for large numbers of participants. While it can be slow to load and a bit tricky to configure, it is still an excellent choice for video conferencing and webinars.

Pros

I like that Jitsi is an open source software that provides a reliable, secure and easy to use platform for video conferencing. It has a great user interface that is easy to learn and navigate, and it offers a wide range of features including audio and video conferencing, file sharing, whiteboarding, and even webinar capabilities. The software is also highly scalable and can accommodate a large number of participants.

Cons

I dislike that the software can be a bit slow to load and can be difficult to configure if you don't have experience with it. Additionally, I find it a bit hard to troubleshoot any issues that come up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Borja O.

Profesor de español y formador de profesores

E-Learning

### "Perfecta para reuniones rápidas o grupos de trabajo pequeños"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 29, 2023

Me ayuda a tener reuniones con clientes poco amigos de la tecnología. Jitsi ayuda a reducir la fricción, ya que no tienen que crear una cuenta, solo hacer clic en un enlace. Estoy muy contento con Jitsi, y si añadieran unas pocas funcionalidades avanzadas más (gamificación, por ejemplo), la utilizaría a diario.

Pros

Sin duda, el hecho de que sea tan fácil de usar y además gratuita. A diferencia de Zoom, no tiene un límite de tiempo por reunión. Además, no necesitas descargar ningún programa... ¡Ni siquiera hay que crear una cuenta! Es tan fácil de usar que parece que tiene "trampa", pero no es así.

Cons

Tiene opciones menos avanzadas que sus competidoras. También tiende a ralentizarse cuando hay mucha gente conectada. Si solo quieres usar Jitsi para reuniones rápidas o videoconferencias con pocos usuarios, no debería haber problema.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Michael S.

Netzwerkadministrator

Luxury Goods & Jewelry

### "Jitsi"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 21, 2023

Pros

Jitsi wird bei uns zur Kommunikation innerhalb der Abteilung benutzt. Tägliche Standups. Dafür ist es super einfach zu handhaben

Cons

Große Meetings oder gar Videochats mit vielen Teilnehmern überfordern das System

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Graphic designer

Graphic Design

### "Jitsi is a fast way to go into an online meeting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

January 18, 2023

Overall it is a good option for call and video meetings but not very professional

Pros

I like that when i am in a group meeting, i can send a private message to a specific person

Cons

It needs a good internet connection and sometimes the voice becomes bad

Switched from

[Gruveo](https://www.capterra.com/p/156052/Gruveo/)

Jitsi has more options and easier

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162665/Jitsi/reviews/)

Popular comparisons

[Microsoft Teams vs Jitsi](https://www.capterra.com/compare/162665-168668/Jitsi-vs-Microsoft-Teams)

[Google Meet vs Jitsi](https://www.capterra.com/compare/162665-176572/Jitsi-vs-Google-Hangouts) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)