Unitdash

Unitdash

4.5 / 5 9 reviews

Who Uses This Software?

We target the entire market from part time landlords to full sized property management companies.


Average Ratings

9 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Cost per unit: $0.00 Base monthly price: $0.00 Additional Users: $1.00/mo
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Unitdash
  • about.unitdash.com/home#intro
  • Founded 2016
  • United States

About Unitdash

A free to use rental property management software loaded with features including online payments, tenant screening, lease management, and more. We offer a free Tenant Portal for your tenants to pay online via credit card or ACH. Our property owner portal gives your owners visibility into their properties. Our automated flows lessen your workload and ultimately delivers a great solution.


Spotlight_media_placeholder

Unitdash Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management
  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Unitdash Reviews Recently Reviewed!


Tough to understand and setup everything at first

Jan 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is good value for money. Once setup properly it is really easy to use and saves lot of time.

Cons: There are some missing functionality that I couldn't find. However, I see Unitdash working hard to add more features.

Fantastic software for landlords and property management companies.

Jan 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Best part is this product is truly free and their customer service is beyond exceptional. They work very hard on improving their software, always willing to listen to customer's feedback and respond in a very fast manner on the questions. I have given few improvement ideas and they have worked on it on priority. Very useful and competitive software available in the market. I use it almost on a weekly basis without any errors or issues( when I do most of it is because I dont understand a feature or something which they quickly let me know how it works through their chat system.

Cons: While they have a income and expense statement pdf they should make it little bit more nicer similar to app folio. Reports are very basic including statements. Perhaps look at what the competition features look like and try to benchmark against them.

Overall: Free landlord and property management software- What else can you ask for!

Capterra-loader

Does everything I need, and the customer service experience was great.

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I initially purchased Quicken Rental Property Manager, and needed customer support for a feature that wasn't working. Quicken's customer support was not able to perform the task also, and did not offer to create a support ticket so I looked elsewhere and found Unitdash.

After creating the FREE account & lease details I had a question about recording late fees and contacted Unitdash. The late fees are setup as a fixed amount and a percentage per day, I needed an initial fee and a fixed late fee per day. I explained what I was trying to do to the customer support person in the chat window, they said it wasn't an option now, but would add it to their feature request. A little over 3 weeks later, my requested change was released.

Bottom line: Great Product with Exceptional customer support, even for a free tier.

Overall: Gained Functionality missing in Quicken.

A very nice product

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I liked the ease of managing properties, adding and removing units and leases. It made it simple to see at a glance what was happening with each of my locations and tenants.

Cons: The software didn't provide the accounting functions I wanted. I need to be able to split and apply a single payment into multiple accounting categories, then hold any overpayment for application to a different category later.

Love having so many features at my fingertips for such a low/no cost!

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That I can send correspondence to my tenants for a small fee. I also love being able to store my leases in one place. The last piece I want give huge kudos for is having the functionality to do Bi-Weekly payments.

Cons: it is a little difficult to navigate sometimes. most notably when trying to change or update tenant/lease information.

Overall: Everything I need to stay organized and on track with my rentals without having to pay each year. I also reviewed several other sites that were free or inexpensive, and yours has the best offering of services and products by far.

Vendor Response

by Unitdash on January 19, 2018

Thank you for your feedback, and we appreciate your kind words.

Amazing customer service!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the ease of learning this software. It was super simple. Also, whenever I ran into an obstacle I was able to get support almost immediately! Truly impressed with this software!

I also love the tenant portal. It makes it so easy for them to see their account transactions, important documents, etc.

Cons: It would be nice to have a function that incorporates forms, inspections, etc into the software. From this you could have the ability to electronically sign documents (similar to Docusign) and then put them on the tenant's portal, making the business completely paperless. It would also be nice to create full leases in the software, from your own template, that again can be signed electronically. Also, being Canadian it would be nice to have a way to do payments, as Stripe (to my knowledge) does not do Canadian transactions.

Vendor Response

by Unitdash on January 19, 2018

Thank you for taking the time to review Unitdash, Todd. Stripe does support Canada, thus you should be able to accept online payments. We will reach out to you regarding your feature requests.

I love unitdash because it's free and if I want something implemented it is done.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love it's free and the price for the team is affordable. I like that it's pretty simple to add the tenants to the system.

Cons: It hard to make a change and not as easy to look up the tenants and there information. I would really enjoy a quick search icon that brings up all the info in a small screen. Only because when I'm asked to look for something, I need it almost at the drop of a dime.

Vendor Response

by Unitdash on October 25, 2017

Thank you very much for your review! We have a global search text field at the top of the left navigation bar. I hope this is helpful!

Awesome value

Oct 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Hands down recommend for someone looking to get started with organizing property info but not ready to commit to a more expensive plan. You can do so much for free such as
Track tenants
Track rent
Track payment
Track accounting

Cons: Needs to be able to reconcile with bank transactions this is an important aspect to ensuring that booking is accurate

Capterra-loader

Fantastic

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I really love about this product is the team behind it. What good a product is without a strong support , leadership and technical team. I have given few feature recommendations and the team was able to quickly take care of it. I mean come on this product is free( atleast for now) and I am proud to be an early adopter. Industry has so many such products but this product has so much potential to be an industry leader one day.

Cons: Its still a new product. Needs to be tested more by the users to identify potential flaws and requirements. One of the things I felt missing was the ability to generate statements with revenue and expenses which can be shared with the property manager. I did give this feedback to the team and they were quickly to jump into taking care of it in near future. Also one more thing that is missing in my opinion is the ability to add other payment providers( paypal, direct ACH to bank without any third party etc)

Overall: Ability to manage property
Ability to give access to owner portal
Online reports