---
title: "Amberlo Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Amberlo the right Legal Case Management solution for you? Explore 110 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/162674/amberlo/reviews/"
page_type: "reviews"
language: "en"
---

Amberlo

4.7 (110)

[View alternatives](https://www.capterra.com/p/162674/amberlo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Amberlo

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

JH

Jan H

Legal Business DevelopmentLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“Amberlo has enabled us to have up to date records and be able to process invoices speedily ensuring clients receive invoices when work has been done, which we previously struggled to do.“

November 29, 2024

AB

Agata B

attorney-at-lawLegal Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Further, sometimes the system does not allow to register time spend at the court hearing when the entry in the calendar is automatic from the court system.“

May 10, 2025

VG

Vilija G

LawyerLegal Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Your product has made accounting for the legal services simpler and easier, also made invoicing for our clients easier and faster, which is crucial for a lawyer's daily work.“

September 23, 2024

DP

Denis P

Attorney-at-lawLaw Practice, Self-employedUsed the software for: 6-12 months.

“Additionally, it’s not possible to include a fixed price on the invoice without specifying the number of hours, regardless of whether the actual hours exceed or fall short of the fixed price.“

October 12, 2024

OM

Ophélie M

Legal CounselLegal Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Very complete product that will allow you to manage your firms, your clients, the time entries, your tasks.“

January 19, 2026

PC

Pawel C

AdvocateLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“It is not possible to select the amount entered in the invoicing program with a distinction between net or gross amounts.“

October 3, 2024

KB

Karol B

GMLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“I particularly appreciate how easy it is to assign tasks, monitor progress, and get a bird’s eye view of where the business stands at any given time — it reduces the need to juggle multiple tools and helps keep our operations tight and efficient.“

April 23, 2025

MM

Marcin M

Office ManagerLegal Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Additionally, the pre-invoicing system is problematic, as it doesn’t give a clear picture of our financial status.“

October 3, 2024

## Showing most helpful reviews

Showing 1-25 of 110 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jeroen M.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "Amberlo Is A Game Changer For Law Firms"

November 13, 2023

5.0

Pros

As a law firm specialized in cash collection, we have experienced a remarkable transformation in our case management and overall efficiency thanks to Amberlo. This software is not just a tool; it's a game-changer in the legal industry. Amberlo's intuitive design and comprehensive features have streamlined our workflow, making case tracking, document management, and client communication seamless and more efficient. What truly sets Amberlo apart, however, is the unparalleled support and responsiveness of their team. They are more than just service providers; they are partners in our success. Their willingness to listen to our needs and adapt the software accordingly is exceptional. This personalized approach has allowed us to tailor the software to fit our unique processes, making it feel like it was custom-made for our firm.

Cons

None. If there were features that were lacking, Amberlo supported us in implementing desired changes.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Amberlo

We found that Amberlo is best suited for law firms, yet still very affordable.

Review Source

Response from Amberlo

November 16, 2023

We greatly appreciate your positive testimonial! We're thrilled that Amberlo has significantly improved your law firm's efficiency, streamlining workflow and enhancing case management. We're committed to helping you succeed and tailor the software to fit your processes. Your success is our success, and we look forward to continuing to support your firm. Thank you for choosing Amberlo!

KT

Kamila T.  
Pracownik administracyjno - biurowy  
Legal Services  
Used the software for: 2+ years

### "Amberlo Program - Evaluation of Law Firm's Cooperation"

April 23, 2025

5.0

I have only positive impressions when it comes to the Amberlo program. It is very good to work on him.

Pros

What we like the most is the simplicity of using this program. It makes it very easy to conduct court cases. We also used the option of recording and settling working hours. With Amberlo, we keep things in order. All documents related to the case are organized. We also use it to register the register of incoming and outgoing mail. The system also facilitates group work. You can organize the dates of meetings in the calendar, mark the data of the people participating in it.With Amberlo, you can save the dates of hearings and events. The program is very secure. Access documents and files from anywhere.

Cons

For some people, it bothers them to log in every time with a security code. We understand that this is a safety issue.

Review Source

Response from Amberlo

April 24, 2025

Thank you for the wonderful review! We’re happy to hear that Amberlo helps keep everything organized and supports your team’s daily work. We appreciate your note on the login process - security is a priority, but we understand the feedback. Great to have you with us!

MM

Marcin M.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "Amberlo: Benefits and limitations in daily legal operations"

October 3, 2024

3.0

We use it several years but still we are confusing of many functions because it doesn't give the reliable data.

Pros

Amberlo is indeed a comprehensive software for law firms. We particularly appreciate features like the integrated calendar, which allows us to manage daily tasks without the need for external tools. The simple invoice layout streamlines our billing process, and having all client contacts in one place enhances efficiency

Cons

Amberlo is not without its flaws. Some Polish descriptions differ in meaning from their English translations, which can be confusing. Certain unclear functions, particularly those related to tracking employee efficiency, can be frustrating. For example, the fixed-fee feature doesn't reliably reflect earned revenue. Additionally, the pre-invoicing system is problematic, as it doesn’t give a clear picture of our financial status. Ideally, we would like Amberlo to reflect the same financial data as our bank account, though this isn't currently possible—it could be a valuable improvement.

Review Source

AB

Agata B.  
attorney-at-law  
Legal Services  
Used the software for: 2+ years

### "good choice"

May 10, 2025

4.0

Overall experience is good, the system is easy to navigate and very intuitive, it allows a small business owner to manage the law firm easily

Pros

The system combines case management, client management, and billing functions in one place, offering an intuitive interface, easy time tracking, automatic invoicing, and secure data storage compliant with GDPR. It is intuitive and easy to navigate. I like the automatic notifications that is sent to the clients when they are late with payments.

Cons

What I miss is an integration with a booking system for the clients with a calendar. Further, sometimes the system does not allow to register time spend at the court hearing when the entry in the calendar is automatic from the court system. What is more, I would love to see the system (colours, etc.) for prioritising of tasks - that would make it easier to indicate to my team what I like them to do first.

Review Source

KB

Karol B.  
GM  
Law Practice  
Used the software for: 2+ years

### "All-in-one tool for every business"

April 23, 2025

5.0

The platform’s ability to streamline daily chores and give me a clear, organized view of our workflow has genuinely boosted our productivity. I particularly appreciate how easy it is to assign tasks, monitor progress, and get a bird’s eye view of where the business stands at any given time — it reduces the need to juggle multiple tools and helps keep our operations tight and efficient.

Pros

Amberloo has become an essential part of my business operations. What stands out most is how seamlessly it centralizes everything I need to manage my company’s day-to-day activities. From team setup and task management to financial tracking and scheduling, it’s incredibly convenient to have all these functions under one roof.

Cons

What I think could be improved: The graphic interface could use a refresh — it feels a bit dated and could benefit from a cleaner, more modern look. The overall UX isn’t always as intuitive as it could be. Some menus and functions require a bit too much clicking around to access. Mobile access feels behind the curve compared to the desktop experience. A more responsive, feature-rich mobile app would make managing things on the go much smoother. Notifications and alerts could be smarter and more customizable, especially for time-sensitive tasks.

Review Source

Response from Amberlo

April 24, 2025

Thank you for such a detailed and thoughtful review! We're thrilled to hear Amberlo plays an essential role in your business operations. Your feedback on the interface and mobile experience is truly valuable — we're always working to improve, and insights like yours help us get there.

OM

Ophélie M.  
Legal Counsel  
Legal Services  
Used the software for: 1-2 years

### "Very complete, 360° all-round product for firm management "

January 19, 2026

5.0

Very complete product which allows you to manage your firm with a lot of flexibility. The firm really like it!

Pros

Very complete product that will allow you to manage your firms, your clients, the time entries, your tasks.

Cons

Sometimes can be a little bit complex to use - for some features. For instance there is an agenda while you can create to do list, it will be good to tick just a box once done without having to go and open the task

Review Source

ŁM

Łukasz M.  
salary partner  
Legal Services  
Used the software for: 2+ years

### "Good, reliable, easy to use; sometimes unnecesarily complicated"

June 11, 2025

5.0

Good, reliable, easy to use. Makes time-tracking less time consuming. I don't use the invoicing module though, because it is overcomplicated.

Pros

It's easy to use, does not require time consuming training to track time and activities. Easy linking the actions to the specific mandates and/or cases. Does not require creating unnecessary artificial "case folders" or "activity types", to store time-tracking information. Linking information with the subject is easy as never before.

Cons

Complicated setting-up remuneration rates. Time and remuneration calculations often wrong due to mathematical rounding of minutes to hourly rates.

Review Source

EP

Eliza P.  
Legal Office  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Recommendation of Amberlo programme"

May 23, 2025

5.0

Pros

Amberlo is a very practical and intuitive software for running and organising work in our legal office. We have been using it for 3 years and really appreciate how it has automated and simplified our work. Particularly useful is the ability to store documentation, record correspondence with synchronisation with the calendar, which improves planning and monitoring of litigation deadlines. The programme is easy to use at the same time as the extensive functionality it offers. Using Amberlo, we can be sure that our data is safe and technical support is always at our disposal. We sincerely recommend Amberlo for any law firm or company.

Cons

It could be cheaper. Occasionally, there are some odd bugs – for example, with invoice numbering or certain filters not working correctly.

Review Source

GS

Grzegorz S.  
Attorney at law  
Legal Services  
Used the software for: 2+ years

### "The value of Amberlo in a law firm"

April 22, 2025

5.0

I consider the application to be very successful and useful in managing a company. The number of features and the ability to customise them to your needs are the application's strong points. I recommend it to everyone who needs a good tool for organising their work.

Pros

The most valuable feature of Amberlo is its flexibility. I also like the way Tasks are managed and the easy navigation of the app.

Cons

With a large number of Cases, the Customer Portal is difficult to navigate. To avoid this problem, it is necessary to create an appropriate account for the customer (read-only).

Review Source

Response from Amberlo

April 24, 2025

Thank you for the great review! We’re happy to hear Amberlo’s flexibility, task management, and easy navigation are making a difference for your team. Thanks also for the feedback on the Customer Portal—it’s valuable and will help us continue to improve. It means a lot to us that you’d recommend Amberlo to others. Thanks again for being part of our community!

PW

Piotr W.  
Attorney at law  
Legal Services  
Used the software for: 2+ years

### "Good software for small law firm"

April 23, 2025

5.0

Overall positive. I can find pretty much all the features I currently need. That might change if the scale were to grow significantly.

Pros

From the perspective of a small law firm with just a few people, I find the program and its "business logic" suitable. It's not overloaded with features. Breakdowns are quite rare, and customer service usually responds within a few minutes. The program runs fairly smoothly.

Cons

It could be cheaper :) Occasionally, there are some odd bugs – for example, with invoice numbering or certain filters not working correctly. Collaboration features between team members within a single task could be more developed.

Review Source

Response from Amberlo

April 24, 2025

Thanks so much for your feedback! We're glad Amberlo is working well for your firm and that you find it smooth and straightforward to use. We appreciate your suggestions – we’ll keep them in mind as we continue to improve.

DP

Denis P.  
Attorney-at-law  
Law Practice  
Used the software for: 6-12 months

### "Amberlo is a good and reliable way for client management in a law firm, with always room for improvement."

October 12, 2024

5.0

Pros

An extremely simple and reliable way to track the number of hours spent. Keeping records of clients and specific cases for each client is clear and sufficiently accurate. The entire system greatly simplifies client management.

Cons

Just a few minor issues. Searching for matters is not intuitive, and the search function is overly complicated. It’s not possible to sort matters by number or client, only to narrow the search by parameters. Additionally, it’s not possible to include a fixed price on the invoice without specifying the number of hours, regardless of whether the actual hours exceed or fall short of the fixed price.

Review Source

PW

Paul W.  
Director  
Law Practice  
Used the software for: 2+ years

### "Outstanding Legal Program "

October 4, 2024

5.0

Outstanding in general features that lawyers need.

Pros

Amberlo is intuitive and easy to master. The designer(s) of this programme had the user in mind. Everything that a busy lawyer or person in a law environment needs is found in this program./app. Accounting tab is great! Contacts registering and accessing feature of the program easily accessible and editable.

Cons

Increase case limit of the solo practitioner.

Review Source

VG

Vilija G.  
Lawyer  
Legal Services  
Used the software for: 2+ years

### "Review about Amberlo"

September 23, 2024

5.0

Pros

Your product has made accounting for the legal services simpler and easier, also made invoicing for our clients easier and faster, which is crucial for a lawyer's daily work. Your application allows us to track work, provide reports to clients that are informative and take very little time for the lawyer to prepare. The information in Amberlo is easy to access and quick to learn how to use.

Cons

It would be useful for Amberlo to create tables to keep track of all clients' time in one place.

Review Source

MW

Martyna W.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "A review about Amberlo"

October 4, 2024

5.0

In overall I think that Amberlo is well - designed wich can signifincantly enhance productivity and team dynamics.

Pros

Intuitive design, tracking tasks efficiently, callaboration tools - facilitate team collaboration

Cons

there is no many options to tailor the application to my needs

Review Source

DJ

Deimantė J.  
Pardavimų vadovė  
Marketing and Advertising  
Used the software for: 2+ years

### "Good program"

September 23, 2024

5.0

a necessary program for every day, it is the main tool of my work

Pros

It is easy to learn how to use this program. Although it is professional and has many functions, it is very convenient and easy to use.

Cons

there is nothing to dislikethere is nothing to dislike

Review Source

MBS

Maria Beatriz S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Very great product and tool"

October 2, 2024

5.0

Pros

Amberlo is very intuitive and as a really clean overview.

Cons

There is nothing that I dislike about Amberlo, since it is a very useful work tool.

Review Source

PJ

Pawel J.  
partner  
Law Practice  
Used the software for: 1-2 years

### "Amberlo perfectly organizes the work of the law firm"

December 13, 2023

5.0

Prior to implementing this system, the Amerlo team helped us customize the interface to meet our specific needs. The Amberlo team also helped us transfer our existing case records to the Amberlo system. Amberlo's personalized approach to users is a huge advantage for us when working with Amberlo.

Pros

We have been using the Amberlo system in our office for a year. By using Amberlo, our work has become more organized thanks to which we save a lot of time. Combining all information in one place is possible because of the many functionalities of this system. Amberlo is a cloud-based software, the interface has a modern look, is well designed and clear. Operation of the interface is very intuitive so it does not require long learning. Also the training of new lawyers works smoothly. We mainly use the records of cases and court deadlines as well as the assignment of individual cases and tasks to lawyers. Moreover, the ability to filter the data contained in Amberlo by multiple criteria is very helpful. Amberlo's cooperation with Office 365 is functional. A big advantage of the system is also its mobile application - simple, easy to use, clear and minimalistic. The mobile app allows you to manage your law firm anywhere and works on both IOS and Android.

Cons

Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.

Review Source

Response from Amberlo

December 19, 2023

Thank you for your positive review of Amberlo. We're glad to hear it's improved your office's organization and efficiency! We're definitely working on improving our e-court partnership, and we're always here to help you out with any personalized needs. Best regards!

MK

Martyna K.  
Inspektor  
Law Practice  
Used the software for: 1-2 years

### "Amberlo easy application"

October 3, 2024

5.0

Good contact with employees, very good cooperation

Pros

Ease of use, easy search by records, ability to view from anywhere (application); Quick access to files

Cons

Faster reminder when your subscription expires

Review Source

AS

Albudery S.  
Founding Partner of Itkan Law Firm  
Law Practice  
Used the software for: Less than 6 months

### "Excellent Services "

June 7, 2021

5.0

Very friendly use, easy to cope with. In short it is life-saving.

Pros

The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.

Cons

1-Sometimes we like to issue an invoice for a fixed fee without breaking down how the time was spent on the matter. This does not seem possible. We still need to figure out how if it is possible. 2- Had Amberlo included services tailored for IP matters like registration and checking trademarks, it would perfect the system.

Review Source

Response from Amberlo

August 2, 2021

Thank you so much for this great 5-star review! It means the world to us and to our entire team! Your fantastic feedback definitely provides some valuable insight into areas we can improve in order to make Amberlo work better. Nevertheless, Amberlo already has some features you mentioned, so our support team will contact you in order to show it. Thanks again!

VZ

Vykintas Z.  
Attorney-at-Law  
Legal Services  
Used the software for: 6-12 months

### "A very well proven time-tracking app"

September 25, 2024

5.0

Pros

A very useful tool for managing timesheets and then using the data to quickly issue and send invoices, keep track of statistics, plan work, create tasks, etc. Of course, it takes a while to enter all the data in the beginning, but the time spent is very quickly recouped.

Cons

The customer could be given the possibility to choose more formats for invoices and reports, and to customise their layout and style.

Review Source

AS

Amadeusz S.  
attorney at law  
Law Practice  
Used the software for: 1-2 years

### "Best app for lawyers"

October 3, 2024

4.0

Pros

User-friendly and efficient management.

Cons

Limited customization options available.

Review Source

KŠ

Kostas Š.  
Trainee  
Legal Services  
Used the software for: Less than 6 months

### "Basic review"

September 23, 2024

5.0

Great, i got used to it quickly and it made my work life much easier.

Pros

Very organized and tidy, very easy to use.

Cons

A lot of interface takes time to learn everything.

Review Source

Response from Amberlo

September 30, 2024

Thank you for your feedback! We're happy to hear that Amberlo has made your work life easier. We appreciate your patience with the interface, and we're always working to improve the user experience. Thanks for choosing Amberlo!

JA

João A.  
Managing Associate  
Legal Services  
Used the software for: Less than 6 months

### "Amberlo: so far, so good"

October 2, 2024

4.0

Pros

User-friendly, nice dashboard and data display

Cons

The start / pause functionality (for time logging) doesn't allow pauses, only full stops.

Review Source

BK

Bartłomiej K.  
Managing Partner  
Legal Services  
Used the software for: 1-2 years

### "Managing Partner"

August 1, 2024

5.0

A helpful tool without which running a law firm would be nearly impossible

Pros

Amberlo.io is an excellent tool for task management in a law firm and for increasing work efficiency, especially thanks to its clear analysis functions. It offers numerous features while maintaining user-friendliness. Automatic reminders, integrations with other applications, and the ability to generate documents provide time-saving opportunities in performing repetitive tasks. The Amberlo team supported us during the migration process, putting in significant effort to implement the software in our company.

Cons

Creating reports in excel format could be improved. Many clients expect reports in an excel file. Therefore, the program could allow the creation of templates for such reports

Review Source

Response from Amberlo

September 30, 2024

Thank you for your review! We're glad Amberlo has boosted your firm's efficiency, and we appreciate your feedback on Excel reports. We're always working to improve - thanks for choosing Amberlo!

VR

Verified Reviewer  
Procurement Administrator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great for our in-house team"

April 29, 2020

5.0

We were able to simplify our workflows, save a lot of time and reduce headaches for ourselves and our customers

Pros

We had to look very closely to find the software that would meet our strict requirements in terms of security and regulations for our contract management needs. We did not want to spend too much time on implementing complicated solutions but we needed a comprehensive tool to manage our customer database and contracts. For our international team the multilingual interface was also one of the key points. The software is very fast and sleek, not to mention the frequency of new updates and improvements released every month. Their new email management feature had reduced our workload significantly as we did not realise we're spending most of the time on our emails.

Cons

At the moment there's nothing missing for us.

Review Source

Response from Amberlo

May 4, 2020

We are delighted to hear your amazing review! Thank you so much!

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