# Sophia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sophia Software - reviews, pricing plans, popular comparisons to other Telecom Expense Management products and more.

Source: https://www.capterra.com/p/162679/Sophia

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# 

 Sophia Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sophia

## What is Sophia?

Take Charge of Your Technology Spend with Sophia. BCM One goes a step further than traditional TEM solutions by providing technology optimization vs. just management. We centralize key details such as -- cost, locations, contracts -- that are apart of your underlying spend and add a team of experts to analyze each data point. As a result, we dont just automate the process of technology invoices, we provide a customized roadmap that generates immediate monthly savings and a long-term strategy.

## What is Sophia used for?

[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Sophia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bcmone.com&name=Sophia)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sophia

4.3 (4)

VS.

[4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4)

Ease Of Use

4.5 (31)

Value For Money

4.3 (4)

Value For Money

4.8 (26)

Customer Service

4.0 (4)

Customer Service

4.9 (29)

## Sophia alternatives

[4.5 (10)](https://www.capterra.com/p/174132/Datagate/reviews/)

Starting price

$300.00

Per User, Per Month

[4.8 (13)](https://www.capterra.com/p/102858/Clearview/reviews/)

Starting price

$500.00

Per User, Per Month

[4.6 (23)](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/)

Starting price

$500.00

Per User, Per Month

Highest Rated

[ExpenseLogic](https://www.capterra.com/p/75789/ExpenseLogic/)

[4.8 (31)](https://www.capterra.com/p/75789/ExpenseLogic/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/75789/ExpenseLogic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing for Data

Billing for data services

Billing for Voice

Billing for voice services

Chargeback Tracking

Track usage and chargeback for disputed transactions/expenses

Contract Negotiation

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Mobile Line Compatibility

Compatible with mobile-line (cellular) telecommunication systems

Usage Tracking/Analytics

Track and interpret metrics on the usage of company resources

Sophia 6 features

Billing for data services

Billing for voice services

Track usage and chargeback for disputed transactions/expenses

Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms

Compatible with mobile-line (cellular) telecommunication systems

Track and interpret metrics on the usage of company resources

Features

4.0 (4)

4.0

Based on 4 reviews

## Pricing

Value for money

4.3 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (4)

4.3

Based on 4 reviews

## Support, customer service and training options

Customer Service

4.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (4)

4.0

Based on 4 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GZ

Godwin Z.

markéteur

Computer Software

### "sophie le meilleur"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

June 3, 2021

Il est facile de naviguer sur le portail et d'obtenir rapidement l'inventaire technique de tous les sites.

Pros

Je peux obtenir des enregistrements à tout moment pour tous les sites sans passer par de nombreuses étapes.

Cons

Je n'ai rien trouvé qui puisse m'empêcher d'aimer ce logiciel. Il est très convivial.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WT

Wendell T.

VP Information Technology

Non-Profit Organization Management

### "Vice President, Information technology"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 9, 2019

An excellent experience using BCM One' Sophia portal and TEM services. First, their customer support is far superior. Since becoming a customer we removed the time consuming and tedious tasks of managing our inventory. The ability to generate custom reports is easy, get a handle on overall telecom expenses, and most importantly, cost savings. We were able to have staff focus on other tasks that bring added value to our organization.

Pros

This application is easy to use and has numerous functions that is beneficial, especially when having to manage hundreds of accounts, circuits, and phone numbers.

Cons

There are nothing I can think about at this moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2019

Thank you Wendell for your review and for your support as a BCM One client!

AM

Alex M.

AP Manager

Veterinary

### "Telecommunications"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 9, 2019

Pros

I can access all invoices form all accounts.

Cons

A lot of page skipping to get certain information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2019

Thanks Alex for taking the time to review our Sophia solution. We are continually adding new features to the solution and will take note of the one item you noted. Thanks.

MO

Manny O.

Director of Operations

Information Technology and Services

### "Great Tool for any large size company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2019

I can pull records at any time for all locations without going through to many steps

Pros

Easy to navigate through the portal and can quickly pull all technical inventory for all the sites

Cons

Have not found anything that would make me not like the software. It's very user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 9, 2019

Thanks Manny for your review of Sophia! We're glad you find Sophia to be an efficient and valuable technology expense management tool! Thanks for your support as a valuable client and partner of BCM One!

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