# Leap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Leap Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more. Source: https://www.capterra.com/p/162690/JobProgress --- # Leap Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Leap ## What is Leap? Want to maximize business, transform estimates into proposals and work orders, and keep jobs on-track and under budget? Leap CRM makes it possible. Leap CRM is fully customizable to reflect your process, not make you conform to what we think your process should be. Loaded with best-in-class CRM features (plus features no one else has), you’ll be crushing your sales goals in no time. INDUSTRY-LEADING FEATURES: Custom Workflows • Subcontractor Portal • Homeowner Portal • Custom Report Builder • Dozens of Integrations ## What is Leap used for? [Construction Management](https://www.capterra.com/construction-management-software/)[Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Roofing](https://www.capterra.com/roofing-software/) Recognitions Shortlist Overall rating Based on 406 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 6% Pros & cons Centralized office organization platform Customizable workflow automation tools Frequent software glitches and errors Slow and laggy performance Starting price $79 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Construction Estimating / 2026 - Field Service Management / 2026 - HVAC / 2026 - Plumbing / 2026 - Roofing / 2026 - Construction CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Leap alternatives Highest Rated [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (825)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (2,660)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (2,206)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162690/Leap/alternatives/) ## FAQs about Leap Overview ### What problems does Leap solve? Leap solves scattered job information, unclear workflow stages, and slow handoffs between office and field teams by centralizing photos, notes, schedules, proposals, and customer records in one place. Contractors, office managers, sales teams, and project managers benefit most from better task ownership, real-time visibility, mobile access, and controlled user permissions. Answer based on 162 reviews Overview ### Which roles and teams benefit most from Leap? Leap is most used by owners, presidents, and other executives, along with office managers, project managers, estimators, and sales teams. Leadership uses it to oversee operations and financial visibility, while office and project staff streamline scheduling, documentation, and job coordination. Sales and estimating teams rely on it to build proposals and move deals forward. Answer based on 406 reviews Overview ### What company size and industries is Leap built for? Leap serves residential construction professionals, especially small construction businesses. Reviewers are overwhelmingly small businesses at 98%, with construction making up 90% of users. It fits roofers, remodelers, window and door contractors, HVAC, plumbing, landscaping, siding, and general contractors, with limited use among midsize and enterprise firms at 1% each. Answer based on 406 reviews Features and Usability ### What are the key features of Leap? Leap includes core CRM and sales pipeline tools for lead tracking, customer records, and stage-based job management. Reviewers also highlight proposal and contract templates, electronic signature, scheduling calendars, mobile app access, and QuickBooks integration as differentiators for handling estimates, invoicing, payments, and field-to-office communication. Answer based on 124 reviews Pricing ### How much does it cost and what fees or limitations are included? Leap starts at $79/month for the Leap CRM Essential plan, with Leap CRM Team at 298/year for one user and SalesPro Premium at 750/year; Enterprise is custom priced. A free trial is available. Reviewers often call it a good value, though some say setup, price-guide configuration, and startup costs can be challenging. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Leap integrate with? Leap integrates with QuickBooks Online, plus tools for documents, field work, and lead management such as DocuSign, CompanyCam, Dropbox Business, EagleView, JobNimbus, and MarketSharp. It also connects to Google Calendar, Google Maps, WordPress, and Zapier, giving Leap 10 third-party platform integrations in the official catalog. Answer based on 37 reviews Getting Started and Support ### How easy is it to onboard and train a team on Leap? Leap offers in-person training, live online sessions, webinars, documentation, and videos. Most teams can learn core daily workflows quickly, and experienced or adaptable users often onboard fast. Nontechnical staff, admins, and teams setting up deeper features usually need more time, with reviewers describing a noticeable learning curve and mixed training depth. Answer based on 51 reviews Getting Started and Support ### What customer support options does Leap offer, and how do users rate the experience? Leap offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and strong during onboarding and training, with quick answers when issues arise. Some users report inconsistent follow-up, unanswered requests, slower help during setup, and frustration when promised changes did not arrive. Answer based on 124 reviews Security ### How does Leap handle data security and access control? Leap uses secure, centralized customer record storage, safe cloud access, and user-level permissions to keep data organized, accessible, and protected across desktop and mobile. Reviewers generally describe it as very secure, but some want more flexible, granular permissions, macro-level permission settings, and safeguards to prevent accidentally exposing price calculations. Answer based on 12 reviews ## Who uses Leap? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 233 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 233 reviews Construction 30% Construction 30% Administrative 26% Sales & Business Development 16% Marketing 8% Others 20% Top industries Based on 233 reviews Construction 94% Education Management 2% Utilities 2% Building Materials 1% Other 1% ## Pros and Cons Centralized office organization platform 93% positive reviews out of 28 Most reviewers indicate office organization improves efficiency, keeps information accessible, and simplifies managing multiple projects. Frequent software glitches and errors 68% negative reviews out of 50 Most reviewers describe bugs and issues causing crashes, lost data, syncing errors, and interruptions during daily operations. Customizable workflow automation tools 100% positive reviews out of 26 Most reviewers describe workflow management as highly adaptable, visually clear, and effective for tracking project stages. Slow and laggy performance 76% negative reviews out of 34 Most reviewers find performance and speed problematic, with frequent lag, slow loading times, and overall sluggish operation. Rich O Sales Manager, 11 - 50 employees. "Software update updates sometimes can slow you down some other backend work and dealing with the bugs on the user end" Remote multi-user accessibility 96% positive reviews out of 23 Most reviewers find user access convenient, enabling secure, real-time information sharing from any location or device. Cumbersome photo upload process 76% negative reviews out of 29 Most reviewers report photo upload is slow, limited in batch size, and disrupts workflow with frequent delays. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.3 (142) 67.61% of 142 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Document Management 4.3 (136) 75.74% of 136 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Bid Management 4.3 (107) 60.75% of 107 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Accounting Integration 3.6 (102) 57.84% of 102 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system CRM 4.0 (88) 70.45% of 88 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Mobile Access 4.1 (78) 70.51% of 78 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Leap 144 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Take aerial view measurements of properties and create estimates using tools like Google Maps, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections Track all information required to develop and sell lots in housing projects Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Specialized for organizations who focus on commercial projects and processes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Easily track all contractor information in one centralised location Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Estimating software designed for electrical businesses Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Pre-made examples and templates for emails Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Primarily serving architecture, engineering, and construction industry professionals Specialized for organizations who focus on residential projects Form predictions based on past and present data/trends Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Archive of job costs for similar projects Estimating software designed for HVAC businesses Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Generate and send material orders from estimates directly to suppliers Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Capture photos for any type of use case Estimating software designed for plumbing companies Calculate rule-based prices for a product/service Organize and manage all processes/procedures involved in purchasing goods and/or services Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. Create, send, and track purchase orders and their statuses Track certifications, qualifications, and licenses for employees, contractors, etc. Track and manage all activities and tasks necessary to maintain a desired level of quality Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and assess hazards to ensure the well-being of employees, assets, and the environment Ensure that quotes/invoices are correct before sending to customers Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track staff hours through a calendar view Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Allow multiple team members to edit and work on the same document Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track the duration and expiration of warranty as well as any obligations under that warranty Provides varying estimates based on different scenarios Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (406) 4.2 Based on 406 reviews ## Pricing Value for money 4.3 (353) Free Trial [View pricing plan details](https://www.capterra.com/p/162690/Leap/pricing/) Leap CRM Essential $79.00 Flat Rate,Per Month It includes: - Lead and Customer Management - Digital Estimates and Proposals - Appointment Calendar - Workflows - Digital Signatures Leap CRM Team $298.00 Other,Per Year It includes: - Lead and Customer Management - Digital Estimates and Proposals - Workflow Automations - Field Tracking - Order Materials - Payment Processing - Digital Signatures - Third-Party Integrations - Reporting - Appointment Calendar - Workflows - Subcontractor Management Leap SalesPro Premium $750.00 Other,Per Year It includes: - Digital Estimates and Proposals - Digital Signatures - Appointment Calendar - In-App Financing - Dedicated Account Management - Payment Processing - Price Guide - Administrative Controls - If/Then Logic - Third-Party Integrations Value for money 4.3 (353) 4.3 Based on 353 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (373) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (373) 4.3 Based on 373 reviews ## User reviews Overall rating 4.3 Based on 406 reviews Filter by rating 5(228) 4(122) 3(33) 2(10) 1(13) Mentioned topic Sorted by most recent JC Juan Carlos P. Owner Construction ### "The best thing you didn’t know you needed ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 I had the best experience I think so far, We used it every day and we have it set up in a way that WE can make an estimate in less than 5 minutes, it used to take me hours now is super simple and easy for the client to read. I will keep using it as my brand keeps growing. Pros Customer support and easy payment system for my clients. Is affordable for what it does, but please don’t read that part :) Is like having an extra team behind me doing things that we take for granted. Cons I seen the brand grow and there is always room to grow and improve things. For instances adding new products should be very easy , also adding new documents can get a bit tricky but overall customer service has been amazing. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) basic and $$$, the money was a lot for what is does but the customer service there is just bad in my experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Juan Carlos, thank you for this. Cutting estimates from hours to under five minutes is exactly the kind of result we build for. We hear you on adding products and documents, and that feedback goes directly into how we prioritize improvements. Glad our support team has been there when you needed them. We're rooting for your business as it keeps growing. SD Samuel D. CEO Construction ### "Put yourself in a position to take the Leap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2026 I believe separates itself from the rest of the competition by concentrating on the basic principles of in-home sales and being able to take those principles to the next level with the features and functions that it has Pros The ability to add a customer facing point of sales software that allows the Designer to not only lock in on selling the job, but be able to create excitement with a customer in using the system. Cons The set up took a long time but good things don’t happen overnight so putting the time into it will allow you to reap the benefits of what the system has the offer Switched from [Joist](https://www.capterra.com/p/230138/Joist/) Security and the functions that needed to be done to be able to scale Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2026 Samuel, thank you for this. The way you describe it says it well: a system that lets your designers lock in the sale and create real excitement with the customer is exactly what we set out to build. Setup is a real investment, and you clearly put in the work. We're glad it's paying off. and appreciate the recommendation. AL Adam L. OWNER Construction ### "BOOM!!! Look nowhere else!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 From support to training and implementation the process was always simple. The support staff and timeliness has been unmatched! Pros I’ve been using Leap for over 10 yrs now. I actually went to headquarters and learned directly from one of the founding fathers, \[sensitive content hidden\] Cons Nothing!! The only thing that can suprass this is integrating AI such as ChatGPT to help with doing onsite renderings of the projects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 Adam, 10 years with Leap is something we don't take for granted. We're glad the support and training experience has been consistent throughout. AI is something we're actively investing in, and that's exactly the kind of input we want as we get there. ML Matt L. Manager Construction ### "The Garage Builder Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Overall it has been a helpful tool for our company. Leap is very user friendly and helps us to stay organized with our customers. Overall 5 stars! Pros The software is very user friendly and aesthetically pleasing. Customer support has treated us well and has been able to set up virtual meetings to address any questions. Would definitely recommend the software to anyone in the construction business. Cons A few minor issues with having to rename customer titles but overall I like using the leap crm and sales pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 Matt, we're glad the onboarding experience has been smooth and the support team has been able to keep up with your questions. A 10/10 recommendation before you're even six months in means a lot. The customer title issue is something our support team can help with, reach out and they'll get it sorted. TT Tim T. General Manager Construction ### "General Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2026 We’ve had a very positive experience using the Sales Pro program for Kohler products. The platform is well organized, user-friendly, and has helped streamline our sales process significantly. It makes building quotes and presenting product options to customers much more efficient, and the visual tools and product information are extremely helpful for both our team and our clients. Like any program, there are occasional slowdowns or small issues with updates syncing quickly, but overall the system has continued to improve and evolve over time. The support and resources available have also been very beneficial. Overall, Sales Pro has been a valuable tool for our company and has helped improve both efficiency and customer experience. Pros We’ve had a great experience using the Sales Pro program for Kohler products. The platform is user-friendly, organized, and makes it much easier for our sales team to build accurate quotes and present professional options to customers. The product information, visual tools, and support resources have helped improve efficiency and customer confidence throughout the sales process. The program continues to evolve and improve, and it has become a valuable part of our daily operations. Overall, a great tool for any team selling Kohler products. Cons Overall, we’ve had a positive experience using the Sales Pro program for Kohler products. The platform is organized, easy to navigate, and helps our sales team create professional quotes and presentations for customers. The product visuals and information available have been very helpful during the sales process and have improved efficiency for our team. That said, there are still a few areas that could be improved. The system can occasionally run slow, especially when loading larger projects or updating pricing. There are also times when product updates or availability changes take longer than expected to reflect in the program. A little more customization in the quote layouts and reporting features would also be beneficial. Even with those issues, the program has been a valuable tool overall, and we appreciate the continued improvements being made to it. Alternatives considered [One Click Contractor](https://www.capterra.com/p/186232/One-Click-Contractor/) Reasons for choosing Leap We chose Sales Pro because it provides a much more streamlined and professional experience compared to other platforms we’ve used. The system is easy to navigate, keeps our sales process organized, and allows our team to build accurate quotes quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 Tim, accurate quotes and confident presentations at the kitchen table are exactly what SalesPro is built for, and we're glad it's become a reliable part of how your team sells Kohler products day to day Both the performance slowdowns on larger projects and the pricing update lag are on our radar, and we're working on both. We appreciate the detailed feedback and the 2+ years with us. DS David S. Owner Construction ### "Great App and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 8, 2026 Over all great app gets the job done. Wish the setup was a little easier and changes didn’t feel like such a challenge. Pros Once it’s setup you can train a monkey to use it. The system allows for ease of use for sales. Great record keeping. Cons Setup takes forever and can be a challenge. Hard to setup multiple product after initial onboarding they want to charge you for time. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Multiple product offerings. Able to produce bids for multiple product on same bid. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 David, easy to use is exactly what we build for. The setup complexity is a fair critique, especially when you're adding products post-onboarding. It's something we've been actively working on. We're working to make that something contractors can handle on their own, without the extra cost or back and forth. AP Amanda P. Sr. Management Business Operations Construction ### "Mostly Pros " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 7, 2026 Overall, my experience with Leap has been positive. The staff is responsive and helpful in finding solutions quickly. Pros What I liked most about Leap was how easy it is to create contracts and proposals efficiently. The platform is user-friendly and helps streamline the sales process. Cons What I liked least about Leap is that form updates do not automatically carry over between offices, especially for post-sale documents and related workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 Amanda, we're glad the contract and proposal experience has been working well for your team over the past 2+ years. On the form updates across offices, it's worth a conversation with support. If you're working off the same template, updates should carry over automatically. If there are multiple versions of the same document across offices, that's likely where the disconnect is happening and something we can help sort out. We appreciate the honest feedback and sharing both sides. JP Josiah P. Senior Sales Manager Construction ### "Great system overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Overall, this is still a great system. Well thought out, but like everything, still some room to get better. Pros Leap makes a lot of things easier to control from both an administrative perspective and a sales perspective. When I need to change something, I can just change it. I don't need to tell each rep they need to do something differently. The ease in which an estimate turns into a contract is very efficient for the reps as well. Cons I wish I had a bit more roof for customizations in the estimate (though it's not terrible), but also the documents. I can't use an existing pdf and have things autofill from the estimate. I wish that could happen. Supposedly it was in the works, but it hasn't happened yet. It would just be nice to easily make a prettier contract. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Ease of use and contract creating was not great in the previous system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2026 Josiah, admin control that actually works the way you expect it to is something we take seriously, so we're glad it's landing that way for your team. The document customization limitations are a fair callout, and it's an area we're actively working on. The goal is to make it easier to build contracts that look the way you want without having to start from scratch. We appreciate the honest take after two-plus years with us. DH Danny H. Design Consultant Construction ### "Goodbye Paper Contracts, Hello Instant Estimates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 Overall, Leap provides a great experience-it streamlines reviewing estimates and helps me engage with customers quickly and efficiently. Pros The best part about Leap is having pricing right at my fingertips-it makes putting together estimates quick, easy and a lot more accurate. Cons The biggest frustration is bouncing between phases to add items. It may come down to how we have things set up internally, but it definitely slows things down a little. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2026 Danny, we're really glad to hear Leap is helping you move faster with customers, that's exactly what it's built for. We hear you on the phase-switching friction. It's worth connecting with our support team to walk through your setup, there may be a configuration that smooths that out for you. Either way, that feedback is noted. Thank you for the kind words and for taking the time to share your experience. RO Rich O. Sales Manager Construction ### "Five star two thumbs up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 5, 2026 I’ve been using Leap for about six years now and the more I used it the more I wondered why I took so long to get there Pros Simplicity of the contract creation. Once you understand the tools, it’s easy breezy to follow along. Cons Software update updates sometimes can slow you down some other backend work and dealing with the bugs on the user end Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2026 Rich, six years is a long time to stick with a tool, and that means a lot to us. We're really glad the contract creation side has clicked for you and made the day to day easier. We hear you on the update disruptions, and it's something the team is actively working to improve. If you ever run into a specific issue mid-update, our support team is always happy to assist. Thank you for taking the time to share this. 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