--- title: "Leap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Leap Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more." source_url: "https://www.capterra.com/p/162690/Leap/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Leap Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Leap ## What is Leap? Want to maximize business, transform estimates into proposals and work orders, and keep jobs on-track and under budget? Leap CRM makes it possible. Leap CRM is fully customizable to reflect your process, not make you conform to what we think your process should be. Loaded with best-in-class CRM features (plus features no one else has), you’ll be crushing your sales goals in no time. INDUSTRY-LEADING FEATURES: Custom Workflows • Subcontractor Portal • Homeowner Portal • Custom Report Builder • Dozens of Integrations ## What is Leap used for? [Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Roofing](https://www.capterra.com/roofing-software/)[Construction Management](https://www.capterra.com/construction-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 449 user reviews Reviews sentiment Positive 87% Neutral 8% Negative 5% Pros & cons Centralized office organization features Customizable workflow automation tools Recurring bugs and glitches Frequent slowdowns and lag Starting price $79 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Construction Estimating / 2026 - Field Service Management / 2026 - HVAC / 2026 - Plumbing / 2026 - Roofing / 2026 - Construction CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Leap?[Manage this product listing](https://www.g2.com/products/leap-llc-leap/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Leap 4.4 (449) VS. [4.5 (1,399)](https://www.capterra.com/p/147181/STACK-Takeoff/reviews/) Starting Price $79 Flat Rate, Per Month Starting Price $299 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (449) Ease Of Use 4.5 (485) Value For Money 4.3 (396) Value For Money 4.3 (419) Customer Service 4.4 (416) Customer Service 4.7 (425) ## Leap alternatives [4.5 (837)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (613)](https://www.capterra.com/p/160201/ConstructionOnline/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (847)](https://www.capterra.com/p/116187/Acculynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162690/Leap/alternatives/) ## FAQs about Leap Overview ### What problems does Leap solve? Leap solves scattered job data, unclear workflow stages, and slow handoffs between office and field teams by centralizing customer records, photos, proposals, schedules, and status updates in one system. Contractors, office managers, sales reps, and operations leaders use it to improve accountability, control user access, and reduce manual follow-up. Answer based on 164 reviews Overview ### Which roles and teams benefit most from Leap? Leap is most used by owners, presidents, and other executives who need visibility into sales, project performance, and operational efficiency. Office managers, project managers, estimators, and production teams rely on it to streamline scheduling, quoting, job tracking, and communication, while sales and marketing teams use it to manage leads and support revenue growth. Answer based on 418 reviews Overview ### What company size and industries is Leap built for? Leap serves residential construction professionals, especially small businesses in construction. Reviewer demographics show 98% of users are small businesses, with 2% midsize and 1% enterprise, while 90% come from construction, followed by 2% in building materials and 1% in consumer goods, aligning with roofers, remodelers, and specialty contractors. Answer based on 418 reviews Features and Usability ### What are the key features of Leap? Leap includes core CRM and sales workflow features such as lead tracking, customer management, estimates, proposals, and electronic signatures. Reviewers also highlight differentiators like customizable job stages, production and staff calendars, mobile app access for field teams, QuickBooks integration, and document storage for contracts, photos, and notes. Answer based on 131 reviews Pricing ### How much does it cost and what fees or limitations are included? Leap starts at $79/month for the Leap CRM Essential plan, with Leap CRM Team at 298/year and SalesPro Premium at 750/year; Enterprise is custom-priced. A free trial is available. Reviewers often call it affordable and a good value, though some mention startup costs, setup complexity, and later price hikes. Answer based on 39 reviews Integrations ### Which third-party tools and platforms does Leap integrate with? Leap integrates with QuickBooks Online, DocuSign, Dropbox, Google Calendar, Google Maps, CompanyCam, EagleView, and WordPress. It connects to 10 third-party tools overall, with accounting, document signing, file storage, scheduling, mapping, and field-sales integrations, plus Zapier for linking Leap with other business apps. Answer based on 39 reviews Getting Started and Support ### How easy is it to onboard and train a team on Leap? Leap offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers describe basic onboarding as manageable for sales staff and first-time users, while admins, nontechnical teams, and companies setting up deeper workflows often need more time. Several users wanted more detailed video tutorials and feature-specific guidance. Answer based on 53 reviews Getting Started and Support ### What customer support options does Leap offer, and how do users rate the experience? Leap offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Many users describe support as responsive, helpful, and strong during onboarding, training, and issue resolution. Some reviewers report inconsistent follow-through, unanswered emails or calls, and frustration when complex problems, migrations, or customization requests take too long. Answer based on 131 reviews Security ### How does Leap handle data security and access control? Leap uses secure storage to keep customer data safe in one place, with safe cloud storage and access, user-level permissions, and automatic logout after inactivity for protection. Reviewers generally describe it as very secure, though some want more granular permissions, stronger safeguards on proposal pricing, and occasional login friction when switching accounts. Answer based on 13 reviews ## Who uses Leap? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Centralized office organization features 93% positive reviews out of 27 Most reviewers find office organization improves project coordination, keeps information accessible, and simplifies daily administrative tasks. Recurring bugs and glitches 68% negative reviews out of 50 Most reviewers indicate bugs and issues cause crashes, data loss, and require frequent updates, disrupting regular use. Customizable workflow automation tools 100% positive reviews out of 26 Most reviewers describe workflow management as highly customizable, streamlining job tracking and improving process efficiency. Frequent slowdowns and lag 76% negative reviews out of 34 Most reviewers report performance and speed issues, citing frequent lag, slow load times, and workflow interruptions. Rich O. Sales Manager, 11 - 50 employees. "Software update updates sometimes can slow you down some other backend work and dealing with the bugs on the user end" Remote and secure data access 96% positive reviews out of 23 Most reviewers indicate user access allows staff to securely retrieve and share information from any location. Cumbersome photo upload process 76% negative reviews out of 29 Most reviewers describe photo upload as slow, limited in batch size, and frustrating during time-sensitive tasks. ## Features AI summary Based on 671 Construction CRM reviews Capterra data shows that buyers of Construction CRM rank the following features as their top priorities: - **Job Costing** (**67%** of reviewers rated this feature as critical) - **Project Tracking** (**66%**) - **Project Management** (**65%**) Leap supports all three features that reviewers rate highest: **Job Costing**, **Project Tracking**, and **Project Management**. Together, these capabilities help businesses monitor project expenses, keep work moving against deadlines, and manage jobs from planning through completion, allowing teams to stay on budget, maintain visibility, and coordinate day-to-day construction operations more effectively. Job Costing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Calculate total itemized costs, including initial costs and any changes Project Tracking 4.1 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish Scheduling 4.3 (159) 70.44% of 159 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Quotes/Estimates 4.4 (41) 92.68% of 41 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Lead Management 4.3 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Document Management 4.3 (142) 76.76% of 142 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Leap 145 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Take aerial view measurements of properties and create estimates using tools like Google Maps, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections Track all information required to develop and sell lots in housing projects Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track all company interactions with current clients Provides a channel for team members to share AI models, media files, communicate, and work together Specialized for organizations who focus on commercial projects and processes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Easily track all contractor information in one centralised location Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Estimating software designed for electrical businesses Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Pre-made examples and templates for emails Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Plan, manage, and track the financial activities of an individual or organization Primarily serving architecture, engineering, and construction industry professionals Specialized for organizations who focus on residential projects Form predictions based on past and present data/trends Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Archive of job costs for similar projects Estimating software designed for HVAC businesses Overseeing and coordinating instructors or educators within an educational institution, training program, or online learning platform Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Generate and send material orders from estimates directly to suppliers Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Capture photos for any type of use case Estimating software designed for plumbing companies Calculate rule-based prices for a product/service Organize and manage all processes/procedures involved in purchasing goods and/or services Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. Create, send, and track purchase orders and their statuses Track certifications, qualifications, and licenses for employees, contractors, etc. Track and manage all activities and tasks necessary to maintain a desired level of quality Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Process of planning, scheduling and executing the optimal and effective use of human capital across projects Identify and assess hazards to ensure the well-being of employees, assets, and the environment Ensure that quotes/invoices are correct before sending to customers Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track staff hours through a calendar view Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Allow multiple team members to edit and work on the same document Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Track the duration and expiration of warranty as well as any obligations under that warranty Provides varying estimates based on different scenarios Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (449) 4.2 Based on 449 reviews ## Pricing Value for money 4.3 (396) Free Trial [View pricing plan details](https://www.capterra.com/p/162690/Leap/pricing/) Leap CRM Essential $79.00 Flat Rate,Per Month It includes: - Lead and Customer Management - Digital Estimates and Proposals - Appointment Calendar - Workflows - Digital Signatures Leap CRM Team $298.00 Other,Per Year It includes: - Payment Processing - Lead and Customer Management - Digital Estimates and Proposals - Workflow Automations - Field Tracking - Order Materials - Subcontractor Management - Workflows - Appointment Calendar - Reporting - Third-Party Integrations - Digital Signatures Leap SalesPro Premium $750.00 Other,Per Year It includes: - Third-Party Integrations - Administrative Controls - Price Guide - Digital Estimates and Proposals - Digital Signatures - Appointment Calendar - In-App Financing - Dedicated Account Management - Payment Processing - If/Then Logic Leap SalesPro Enterprise Contact sales for pricing. It includes: - Unlimited Payment Capture - Unlimited Active Offices - Complete Control Value for money 4.3 (396) 4.3 Based on 396 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (416) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (416) 4.4 Based on 416 reviews ## User reviews Overall rating 4.4 Based on 449 reviews Filter by rating 5(265) 4(127) 3(34) 2(10) 1(13) Mentioned topic Sorted by most recent MT Matthew T. Sales representatives Construction ### "The leap program has made my job easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2026 I use the leap program 6 days a week to nearly sell up to 3 million dollars of business a year. Without it building out contracts and proposals would take me longer. My overall experience has been fantastic and efficient. Pros Love the ease of use. Being a able to select exactly what I need to build out an estimate easily and not have to do a math makes my job quicker and more efficient Cons Not a lot I absolutely love the program going from this from pen and paper. I do have issues with it the more customers I have in the program the slower it’s starting to move Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Aaron A. Estimator sales rep Construction ### " Leap review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 September 23, 2026 Overall, it is OK a little bit frustrating but functional enough to make good use of it. It would be great if it was easier to install templates and save wording for specific types of estimates. Pros It holds all the customers data and integrate with the calendar. I like that it tracks workflow. Overall, it is a pretty good system. Cons Doing estimates in the system is difficult. I have to do them in word and then copy them into the system. There’s no template system. That’s easy or Price listings that integrates with estimates. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OP Omar P. Project manager Construction ### "Great Source" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2026 Pros I liked most about Leap how it makes it easy to get started and stay on track—especially the clear structure and practical guidance that helped me feel confident quickly. Cons Everything I like so far. no issues yet. But there is a lot more i need to learn about leap to answer this question. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Christian B. Roofing restoration rep Construction ### "Very efficient " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 19, 2026 Very good overall and would definitely recommend to other contractors or businesses. The main point is being able to organize your work effectively and communicate with others within the app Pros It allows you to keep all jobs from beginning to end separate and organized each step of the way. If you need to add buckets or bins it makes it very simple. Color coordinated and breakdowns in profiles for paperwork, photos, signature boxes etc. allows for intercommunications by message, task, notes and emails which is a huge plus especially if other companies use it so you don’t have to download or send larger files by email. Cons Sometimes delayed but it probably has more to do with my phone/computer. Upload times for photos does vary though. Other than that great program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. Sales Construction ### "Simplicity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2026 It is simple to use easy to understand. The layout makes absolute sense. Everything is right where you would think it would be the photos help whenever learning new pages. Pros So far is very easy to use. It helps me to do my job quickly and efficiently. The system allows us to have access to fast and reliable pricing. Cons I have very little to say, and I believe that the product is very solid. Sometimes it would be helpful to have access when not in good service areas because we do not always have Internet on site. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TV Tiago V. Sales Rep Retail ### "Sales Representative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 My overall experience with SalesPro has been positive. It’s a helpful tool for staying organized, managing leads, tracking customers, and keeping up with follow-ups in my window sales job. The main drawback is that it sometimes freezes, which can be frustrating, but overall it has made my day-to-day sales process easier and more efficient. Pros What I liked most about SalesPro for my window sales job was how easy it made it to stay organized, manage leads, and keep track of my customers. It helped me work more efficiently, stay on top of follow-ups, and ultimately make the sales process smoother. Cons Sometimes it freezes my app when I try changing the frame color on aluminum framed windows only for some reason. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SJ Scott J. Supervisor and repairs Construction ### "Review for Leap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2026 My overall experience with Leap has been fantastic. It helps keep everything super organized and I always can find pictures or anything I need for any job. Pros Everything is very organized and where it needs to be in the contractor management is amazing The app offers a fair price for what you get. Cons I have not had any issues with Leap other than the occasional signing out of your account sometimes, but I understand it can be for security reasons Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Moses G. Project manager Architecture & Planning ### "Good UI for a CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 9, 2026 Good, one of the better CRMs I’ve used. It takes a lot to get a “good” remark for me so that alone means a lot. Pros Crm platform is clean and seamless UI. I like how it also won’t let you move forward without necessary fields populated. Cons Refresh population when you deselect a contract type. I wish information would stay populated. Aside from that, nothing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AK Amit K. Sales associate Consumer Services ### "Leaping for joy with Leap " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 8, 2026 We have used it for 6+ years and find it essential to producing high level documents. We like that it syncs seamlessly with measurement tools. Pros Easy to use Great way to collect all info , contracts , etc in one place Like the integrated sales & operations feature Cons Could be faster and more intuitive (AI features). Being in Canada we don’t get the same live supplier integrations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CF Chris F. Software Systems Consultant Computer Software ### "Leap isn't a step its the whole process!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 5, 2026 Across the last two quarters I have used Leap for sending Friday contractor payouts from a phone. We currently run it as part of the normal week, not as a one-off trial. A typical in-person collection that used to stall at the desk now finishes before the client is out the door. The personal-feeling payment screen still matters for our clients; they treat it like paying a person, which is why they actually complete it. For a team our size it has been a clear yes, and we are staying on it. Consider covering these topics to make your review more helpful:. Pros Our week around closing the day by matching each transfer to a job name is cleaner because of Leap. Mobile payments are not a novelty for us; they are how the front desk finishes checkout while the client is still standing there. We get fewer next-morning 'did my payment go through?' messages than we did with bank-transfer confirmations. The personal-feeling payment screen still matters for our clients; they treat it like paying a person, which is why they actually complete it. Cons The thing I liked least about Leap is that some parts of the interface feel a bit clunky when you’re trying to move fast. It works, but it definitely takes a little getting used to. Switched from [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) I switched from Freshdesk to Leap because Leap felt more streamlined for the way I handle daily tasks. It gave me a faster, more organized workflow without all the extra steps Freshdesk requires. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162690/Leap/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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