# Page 10 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 10 - Reviews of Leap

## Showing most helpful reviews

Showing 226-250 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KW

Kim W.  
Owner  
Construction  
Used the software for: 6-12 months

### "I've tried many CRMs and the ease of use with Jobprogress' customer support is second to none."

July 2, 2018

5.0

Jobprogress allows me to run my company, it's that simple. With 4 divisions and 12 full-time employees, I don't have time to fuss over the software that coordinates all that. Easy to set up and even easier to use.

Pros

The compatibility and ease of customization. Once you set up all the features you feel like the software was made specifically for you.

Cons

Lacking a few features I anticipate seeing within the next year. I hesitate to even complain about this because each time I need a new feature they seem to listen and add it.

Review Source

HB

Heather B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Great product!"

June 28, 2019

5.0

Pros

Color coding! There are multiple ways to do the same thing, which means you can customize your workflow any way you need to. Customer service is top notch as well.

Cons

The reporting functionality could use some more customization features

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Cost, mainly, but it was the best idea!

Review Source

ML

Matt L.  
Sales  
Construction  
Used the software for: 6-12 months

### "Best I’ve used"

December 4, 2020

4.0

Pros

It integrated 3 other software programs into one. And integrates with Company cam.

Cons

Some times the interface isn’t obvious or is confusing. I k ow it will do something but finding it is difficult.

Review Source

GC

Glenn C.  
Project Estimator  
Construction  
Used the software for: 6-12 months

### "Job Progress"

December 17, 2020

4.0

Its good for "me" I can accomplish my daily tasks with little/few issues.

Pros

Its fairly easy to navigate once you learn it. It helps keep me on track throughout the day.

Cons

I don't like the search feature. The phone app is easier than the laptop to use for "me".

Review Source

rO

rosita O.  
administrator  
Education Management  
Used the software for: I used a free trial

### " an excellent CRM for managing customer and supplier portfolios"

January 29, 2022

5.0

What really makes this app so efficient is the Job Progress technical team. We asked them to make some changes to improve the system, and they did it in a very short time, which was very beneficial for us since we did not have to cancel any operations.

Pros

Personalized attention through the network. Its technical staff works efficiently, which is why they have continued to grow. Thanks again for making my team much more efficient and proactive!

Cons

the application closes while I am in the middle of an operation, and while I wait for the system to save the last generated information, it hangs sometimes and I have to start all over again.

Review Source

IM

Isidro M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Outstanding Product"

July 1, 2019

5.0

Great experience purchasing and getting technical help.

Pros

The ease of use. Fits our needs without complication of use.

Cons

A lot of features. Still working on implementing to get full use off all the applications it offers.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Leap

Easier to understand and user friendly.

Review Source

CG

Christine G.  
Owner  
Construction  
Used the software for: 1-2 years

### "AB Carpet "

December 9, 2020

5.0

Pros

It’s very easy to use and very friendly for people that aren’t so good with computers

Cons

Wishing we could get a JP employee in monthly to update us

Review Source

AD

Amanda D.  
Business Development Manager  
Construction  
Used the software for: 6-12 months

### "JP Rating"

December 8, 2020

4.0

Pros

Customer and contact sections. Workflow management is great to see real time use of all employees in the company and stages projects are in.

Cons

The desktop version is more user friendly than the mobile. Editing features once contact is created could be better.

Review Source

DA

Daniel A.  
Estimator / project manager  
Construction  
Used the software for: 1-2 years

### "This software is very user friendly "

May 23, 2017

5.0

Save countless hours in office communication and paperwork that is now all in job progress ..... not a file cabinet

Pros

The seamless communication between myself on the road and the office staff is such a money saver long term. Since we started using this software I can't tell you how many comments I have gotten from customers on how impressed they are with our response time

Cons

The email format does not allow a customer to email into job progress without replying to an existing email that was already sent to them.

Review Source

Christina W.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Best software for our needs"

May 21, 2018

5.0

All of our customer information in one place and available to everyone at all times.

Pros

This software is so easy to use. There is so much information that we can put in for our customers, all accessible by everyone. The mobile app is also awesome.

Cons

The one thing I would like is to be able to send mass email campaigns. Or possibly at least search for emails with certain parameters in order to generate a list for email campaigns.

Review Source

JM

Josh M.  
Branch Manager  
Construction  
Used the software for: 6-12 months

### "Great for Organization"

December 3, 2020

5.0

It has helped us to be more streamlined.

Pros

I like the dashboard for projects and how everything is visible.

Cons

There are so many functions and clickable actions. Sometimes there is a more efficient way to navigate that can be unknown to some employees.

Review Source

NW

Nicole W.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Made my life easier"

July 18, 2019

5.0

Job Progress brought ease to my daily life here at work. I can set up multiple users and make sure they all have their own accounts. They can take pictures when they are out on the road or doing estimates. They can take customers information when someone comes running up to their truck while out with a different customer. Before i had to work out of a minimum of 3 programs to get what i needed to get done. Job progress eliminated everything else. I can invoice, take pictures, estimate, create documents and proposals and send them straight to the customer from the same screen! As an office manager , this is a HUGE TIME SAVER! I think every office should have Job Progress!

Pros

Everything about this software is great! The flow of everything, how easy it is to navigate. All of the customer information is right in front of me, and if i need to find something, its as simple as click, click.

Cons

None! This software has made my life that much better

Review Source

JH

Joseph H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Good CRM. "

December 11, 2020

5.0

Good calendar setup.

Pros

I like it for the calendar part. The rest of the features are not as congruent with me as I would like.

Cons

Estimate writing isn’t so easy for me accomplishing

Review Source

EF

Efrain F.  
supervisor  
Facilities Services  
Used the software for: 6-12 months

### "Very good and easy to use"

December 15, 2020

4.0

Pros

It's very easy to use. i was able to get the hang of using this software in about a week. The scheduling is very simple and so is keeping track of jobs and clients.

Cons

There are minor glitches like in the template emails, they don't update when you edit something through the template. Also sometimes when moving the schedule around

Review Source

JS

Jesse S.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Daily user "

December 3, 2020

5.0

I love JobProgress and how versatile it seems to be.

Pros

How it integrates well with other apps and maneuverability within the system.

Cons

Not sure there are many, but that I can think of right off. I’ve seen improvements over the 2 years I’ve been using the software.

Review Source

SS

Sean S.  
Sales  
Construction  
Used the software for: 1-2 years

### "Good crm"

December 3, 2020

5.0

Good

Pros

Ease of use and functionality are very good for all aspects of managing job

Cons

Does not communicate well with some email addressesp

Review Source

NM

Nick M.  
Sales  
Construction  
Used the software for: 6-12 months

### "jp review"

December 10, 2020

4.0

overall i like jp, great product

Pros

overall great product, scheduling can be tough at times, but no major complaints

Cons

sometimes hard to use mobile app, spell check would be nice,

Review Source

AJ

Andy J.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "T and C"

December 3, 2020

5.0

It's good overall.

Pros

Access to information is quick. Integration with phoning and customer info is great.

Cons

The mobile version misses what I touch and goes to something else.

Review Source

DP

Dene P.  
Office Administrator  
  
Used the software for: 6-12 months

### "User friendly system, very accessible customer support"

June 5, 2017

4.0

Pros

Very user friendly and program is very easy to train new staff on. If there is ever an issue or concern, I know our reps will take care of it or help find the reason why its happening. If a system glitch, it will be addressed and corrected. If a user error, its determined as well so we can address users as to what they are doing to cause it. If I want a feature added, they have always been willing to help get it.

Cons

Management would like access to more reports. Initially the functionality of the desktop version and mobile applications were quite varied but we worked with Job Progress to have same functions on both.

Review Source

TJ

Travis J.  
Manager  
Construction  
Used the software for: 6-12 months

### "Very good tool"

December 8, 2020

5.0

Very good

Pros

Being able to pull job up when on sight by selecting Jobs Near Me

Cons

Loading live pics, it is dependent on cell service to upload. They should have an upload later function

Switched from

[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/)

Much more useable and combines pics with customer info

Review Source

DG

Dave G.  
Sales  
Construction  
Used the software for: 6-12 months

### "Job progress review"

December 3, 2020

5.0

Keeps great records!

Pros

The ease of organizing jobs. The ease of having an app that goes along with the software

Cons

The ability to have a list of my jobs always on view

Review Source

JL

John L.  
sales  
Construction  
Used the software for: 1-2 years

### "user"

December 15, 2020

3.0

10 months 20 files limited experience.

Pros

Amount of data and photos the file will hold.

Cons

The invoicing math and corretion ability is to constrictive. our estimates change frequently with additions or deletions.

Review Source

AF

Alex F.  
Lead Manager/I.T. Admin  
Construction  
Used the software for: 1-2 years

### "JOBPROGRESS, ideal for startup businesses and small companies."

July 4, 2022

5.0

Pros

JobProgress is easy to implement and it has integrations with CompanyCam, Zapier, DropBox, Quickbooks and so many others that help your business grow and have it all in one place.

Cons

None that I can think of up until now, the support team is very well versed on the product.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

Review Source

JS

Jeremy S.  
Director of Business Development  
Construction  
Used the software for: Less than 6 months

### "JobProgress Encompasses All Needs"

December 9, 2020

5.0

Pros

The reason we moved to this software is because it offered all the aspects of different software packages we were using to get the daily job done.

Cons

For non-technical people there is a big learning curve to get them comfortable with moving around in the software. They like the features when you show them, but have a hard time remembering how to do it themselves after the initial teaching.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Cost and what we were receiving that matter to our business.

Review Source

CT

Chuck T.  
Consultant  
Construction  
Used the software for: 1-2 years

### "Good Rolodex - JUNK REPORTS"

April 26, 2019

3.0

Pros

Job Progress for the most part is easy to use and navigate.

Cons

The reports are in no way accurate and the service team doesn’t seem to care to work on the issue. The calendar isn’t that great if you have a team you’re managing. The software is more of a nice rolodex.

Review Source

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